Elit Tile's return policy is meaningless if they can simply invent new restrictions after taking…read moreyour money. My experience with Elit Tile began with them failing to deliver the order I paid for. I purchased 8 pieces of tile, but their vendor only shipped 6 pieces. I had to discover their mistake myself. Had I not counted the order, I would have left with an incomplete purchase. Later, they actually tried to use the cost of correcting their own shipping mistake as a reason to deny my return. After bringing the completed order home, I realized the tile did not match my existing flooring. I immediately contacted Joy Lee and requested a return while the tile was completely unused. Here's the problem: at no point before my purchase did Joy Lee tell me that returns supposedly depended on vendor approval or that orders under four boxes could not be returned. That alleged restriction was never disclosed in the store and does not appear anywhere in my sales paperwork. Only after I requested a return did Joy Lee suddenly claim that the vendor would not approve it because the order was under four boxes. That completely defeats the purpose of having a return policy. If customers are never told about these restrictions until after they pay, then they don't have the information necessary to make an informed purchasing decision. Instead of standing behind what was represented at the time of sale, Elit Tile relied on an undisclosed vendor policy that was never communicated beforehand and refused to accept responsibility. My tile was unused, my return request was made promptly, and yet I was simply told the matter was "closed." If you're considering purchasing from Elit Tile, ask for every return restriction in writing before you hand over your credit card. Otherwise, you may discover after the sale that the return policy you thought you had doesn't actually apply.

We are tile shopping for a kitchen remodel and this was the first store we went to. They have a…read moreparking lot and plenty of street parking. There are TONS of tile samples - so we asked for a quick tour. The gentleman we spoke to answered all of our questions about the floor tiles and gave us some options for handling the baseboard treatment. I'm glad we came!

I've worked with Euro Tile & Marble for over 20 years. There is no other store on the block that I…read morevisit because this is my all in one stop for all my home renovation needs. The reason why I continue to come here is for their customer service and knowledge in this industry. In every project that I've faced, they've been able to help me save on costs, materials, meanwhile never sacrificing the end product. Their selection and knowledge is top tier. From ground up on my home, I've worked with Euro Tile and Marble and for all my future homes I will continue to work with them. Their selection of tiles, flooring, and much more is extensive. They've helped me redo my entire home! Definitely would recommend this store to anyone looking to redo/build their home or business.

5 starts to Euro Tile and Marble…read more We were looking for tiles and most stores are closed on Sunday. We stumbled upon euro tile while driving on Sherman Way looking for any open stores. It seemed like they were the only ones opened. It was right before Labor Day. Well, this store was not only opened, but had a great selection of in stock tiles which is what we needed. We got 400 ft.² of oak looking tile flooring. They had exactly what we were looking for at a closeout price. Our tile installer was able to pick it up the following business day. Andy gave us great customer service. We will be purchasing more tiles for other projects.

They quoted us a price and installation date and took our down payment…read more Then called the day before before installation day to say they couldn't do it for 8-10 weeks

Hello I just wanted to give to place a shout out because I been to a couple of wood stores and with…read morelack of knowledge of their product! Leaving me to second guess what I actually came for ! I saw this place online and came in with little hope of finding my dream floors and to my surprise these two ladies help me and were so knowledgeable and helpful and I purchased my engineered floors for my house !! I highly recommended and ask for the two girls!!!!

Recently we remodeled our complete kitchen, and purchased our counter tops and back splash tiles…read morefrom Beginyan tiles, what an amazing customer service these guys have, especially Talia, and also the amazing Mr. Edmond. These guys definitely know how to make a customer fully satisfied with their purchase with their excellent selection. Without a doubt This place is highly recommended . Two thumbs up

After a full gut remodel (aka emotional damage ), I stumbled into Beginyan's and met Meri -- and…read morehonestly, she saved me. She immediately clocked that I was overwhelmed, listened to my vision, explained stone options in normal-human language, and somehow led me to the perfect slab. I fell in love and bought it on the spot. I went to every slab yard in NoHo -- Beginyan's is hands down the best priced. Bonus points: my EX-contractor took TWO MONTHS to pick up the slabs, then suddenly needed a third one ASAP while I was out of town. One phone call to Meri and she handled it like a pro. Zero stress. Actual miracle. Inventory: 10/10 Pricing: 10/10 Customer service: 100/100 I will never go anywhere else. Ask for Meri -- trust me.

They have a beautiful variety of marble, quartzite, and granite stone available. Service is…read morewonderful, extremely helpful and friendly. The prices are fair and they have an endless selection, there is something for every one! Great option if you're looking to remodel your kitchen or bathroom.

Great service from "Chito"…read more This review is based on my first visit purchasing prefabricated counters for a rental unit. Though they are primarily a slab dealer, they do have a nice selection of both Stone and quartz prefab. Nothing custom, you can only get right or left hand unless you do bathroom countertops. But all in all nice selection, in and out fast, order was in ahead of schedule, and they set up an independent delivery person which we really appreciated.

Great, and concise selection. All of the floor tile options are porcelain so it made things easier…read more The customer service is also great- very professional.

Preface: This is not a review on their products or customer service as I was not a customer. It…read moreis a review on their attitude. On June 8th I happened to park in front of their establishment outside of business hours on the public street. If I had parked in their parking lot they would have a legitimate reason for me to leave. But I was on City property and their authority ends at the property line. The only restriction would be the posted parking limitations, which I was well outside of. At 11pm at night, I had a visit from their guard politely asking me to leave while on PUBLIC PROPERTY. Apparently, I was "threating" their establishment when I was minding my own business on the City street. I understand the need for security, but they had no authority to force someone off public property. I don't fault the guard as he was only doing what he was ordered to do, and I didn't want to argue (even though I was in the right legally), but they need to learn that they don't have limitless authority in front of their establishment. I'm not a contractor, nor in the market for remodeling, but if I were looking for tile I'm going to go elsewhere. If they are going to be paranoid about someone legally minding his own business, I wonder what their mental state would be if I were to come in as a customer.

I have been to at least 20 stone yards looking at Slabs My contractor suggested Stoneville, U.S.A…read more I am so grateful! We walked in and met Alex!! Alex was very knowledgeable about his product and extremely patient with us (really me) We got samples took them home then changed our mind. We went back a second time and again Alex was the best!! Thank you Alex we appreciate you!!!!

My contractor friend brought me here to look at tiles and it's a huge upscale warehouse of home…read moreimprovement ideas!! Our sales associate Alex is very friendly and full of great suggestions! I'm looking for a specific tile for my bathroom floor. Alex is AMAZING, sweet and decisive which is a great combination!!

Glendale Tile really does have something for everyone. Over the last few years we've remodeled 3…read morebathrooms, a kitchen and laundry room and visited over a dozen of tile shops, but in the end, after all that shopping (I was put through) most of what we ended up going with was from the shop next door. Glendale Tile. Their selection of tiles is large, not the largest around, but curated so it's the best from each price point. Price-wise they're better than most, especially when it comes to higher end tiles. Their staff is knowledgeable. They will point you in the right direction and help you find what you want or don't know you want. BTW If you're looking for the really good stuff, go next door to their sister company Amirian Tile for their top shelf selections. I took a moment to pause over the (what felt like countless) hours and thousands (more like tens of thousands ) I've spent here and honestly have nothing bad to say. This place is a local gem. It's where you should start your remodeling journey and most likely where you'll end up buying from if you do. Ok, one minor criticism. Glendale Tile has a classic movie popcorn machine. They should clean it out and run that baby like it was meant to be run or get it out of the shop. I see it and I crave some fresh popcorn but it's perpetually stale. Other than that, these guys get it right. My remodeling journey has finally come to an end. To the couples who are starting theirs, I wish you the best of luck!

Glendale Tile has a large eclectic selection of tiles, indoor and exterior. Ruben went out of his…read moreway to be helpful and he generously let me take home some samples for a few days. Nice experience!