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    HomeGuard Incorporated

    3.4 (92 reviews)
    Open • 7:30 am - 6:00 pm

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    Services - HomeGuard Incorporated

    Home inspection

    Roof inspection

    Balcony addition

    HomeGuard Incorporated Photos

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    Reviews With Photos

    The note was this obvious but HomeGuard didn't bother to report to me or buyer or mention in their report.

    I am a realtor and refer HomeGuard to all my buyers but HomeGuard inspection services is a hoax and I will stay away from now on ( 0 star if I can). I ordered home inspection for my buyer from HomeGuard, previous inspector wrote a note on the furnace in the attic to indicate the heat exchanger is broken but HomeGuard manager indicated that they don't have to mention that in their report about the note. If they saw the note, they should have notify the buyer who paying them to inspect about the problem in person or in the report but they did not result in buyer have deal with the problem after purchasing the home. The manager of the company said that they are not responsible at all, they only do visual inspection but the note wwritten on the furnace and they did not bother to report that to buyers who paid them to inspect the property. Another property too, the water heater is damaged but they didn't see the damage which also obvious. We found out the problem after buyer moved in. HomeGuard failed their paying customers and management not willing to correct their mistakes either keep saying that they are not responsible.

    Shot of the error message I received twice.
    Michael M.

    This is my second plus/minus review. Like the first time the person helping was quite professional and easy to deal with. (Stephanie) However, the system is frustrating. First, I do not like the lack of security in providing credit card information over the phone. I prefer to handle everything online and reduce the number of individuals that see my data. I went online and went through their system properly inputting all of the requested data. The form is a tad annoying since it asks for an invoice number which is NOT provided on the bill. A "Work Order" is provided on the bill. For ease of use they should adjust the verbiage on one of the processes. IE Have the online system ask for a "Work Order". I called them to verify Work Order was ok to put in. It is..... Secondly, I input CC data, billing address, name, email, etc. and then hit enter. At the very last stage the system cycled over and over and the verification process of proving "I am not a robot" cancelled due to too much time cycling. I then proved I was not a robot again and then the error code attached showed. I closed the system and then went through the entire process again. All of the data was rekeyed and at the very last step the error code 500 showed up again. Ok....the HomeGuard Incorporated system defeated me. I then called the number on the invoice. 9 minutes and 55 seconds later I finished paying the bill. The entire process should have taken 90 seconds. If I add the two attempts to use their online system the time would have doubled. I tried to get online support with Stephanie so I could pay using the system. When I told her the error code she was unaware of what the customer sees as their internal system is different. Therefore I had no choice but to pay the work order verbally.

    This is the piece of wood covering the opening to the crawl space.  It needs to be replaced at the cost of $400???

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    9 months ago

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    Jessica M.

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    7 months ago

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    Jessica M.

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    1 year ago

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    Jessica M.

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    7 months ago

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    Jessica M.

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    1 year ago

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    Jessica M.

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    1 year ago

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    Jessica M.

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    1 year ago

    Shane did a great job explaining every detail after the inspection. He answered all my questions. Thanks!

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    Jessica M.

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    2 years ago

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    Jessica M.

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    1 year ago

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    Jessica M.

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    11 months ago

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    Jessica M.

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    2 years ago

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    Jessica M.

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    3 years ago

    Helpful 3
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    4 years ago

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    Jessica M.

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    4 years ago

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    Jessica M.

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    2 years ago

    Melanie Wilner is amazing! She was straight to the point and even helped me twice in one day. Couldn't ask for better service! Thank you!

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    Jessica M.

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    6 years ago

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    Jessica M.

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    4 years ago

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    Jessica M.

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    6 years ago

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    Jessica M.

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    5 years ago

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    Jessica M.

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    6 years ago

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    Jessica M.

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    6 years ago

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    Jessica M.

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    3 years ago

    Love HomeGuard. Always reliable! Reports are easy to read and inspectors are professional.

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    Jessica M.

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    7 years ago

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    Jessica M.

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    7 years ago

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    Jessica M.

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    5 years ago

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    Jessica M.

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    3 years ago

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    Jessica M.

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    3 years ago

    They charge 2-3x what they should for the work and won't certify others work leaving you stuck with their "service".

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    Jessica M.

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    5 years ago

    They did a great job by doing they said they! Showed up early, did their work and I had the inspection that afternoon!

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    Jessica M.

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    8 years ago

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    Jessica M.

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    6 years ago

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    Jessica M.

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    2 years ago

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    Jessica M.

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    5 years ago

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    Jessica M.

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    Photo of Sofia L.
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    6 years ago

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    Jessica M.

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    6 years ago

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    Jessica M.

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    7 years ago

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    Jessica M.

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    7 years ago

    Update to my previous post. Jessica has amazing customer service skills. The company reimbursed me for my rug.

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    Jessica M.

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    6 years ago

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    Jessica M.

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    6 years ago

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    Jessica M.

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    6 years ago

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    7 years ago

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    Page 1 of 3

    Ask the Community - HomeGuard Incorporated

    Review Highlights - HomeGuard Incorporated

    “I am a realtor and have worked with Oscar and Candyce alot over the last couple years.”

    Mentioned in 7 reviews

    Read more highlights

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    I've hired Eric for general roof maintenance and minor repairs on two of my roofs before. The work…read morewent okay, but I noticed a pattern: he gives a price range upfront and then always charges the highest end of that range. Because I'm short on time and finding reliable vendors is a hassle, I called him again when I needed roof work on a third rental property. Communication over the phone was so so. He often talks to other people while on a client call or interrupts a call if someone else is calling him. It felt rude and, most importantly, like my time wasn't being respected. What really prompted me to write this review is his comment that he won't leave his driveway without a $100 service call. I already agreed to pay $395 for a full roof maintenance service, which should include inspecting the roof for any issues. Asking for an additional fee on top of that feels like he's trying to take advantage. Proper maintenance work should uncover problems without a separate service call charge. Overall, I wouldn't recommend him if you value honesty, transparency, and respect for your time.

    I can't say enough good things about Eric. I called him looking for a quote, and even though he…read moreultimately wasn't able to take on the job, he spent nearly an hour on the phone helping me diagnose a tricky roof leak. He carefully reviewed pictures and videos I sent, asked thoughtful questions, and walked me through what he thought might be going on. He even went a step further and reached out to his network to see if someone he knows could help me. Eric is incredibly knowledgeable, friendly, generous with his time, and clearly takes a lot of pride in his work. It's rare to find someone this helpful when there's no immediate upside for them. A true roofing professional. And I'm sure his workmanship reflects this. I wouldn't hesitate to recommend him to anyone. Thank you Eric!

    Davis Roofing Group - New roofing system installed.

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    (102 reviews)

    Look no further, you just found the people you are looking for!!…read more A Very professional , friendly, and know what they are doing. The quality of work, we were super impress. I do ALOT of research before I do certain things, and even more so on this big of a project affecting our home. .. ok, ok, I do research pretty much anything and everything, food, entertainment, travel, etc... lol Anyways, so I did my research on "Davis Roofing", and met with 5 other roofing companies, so ya not only did i pick well rated roofing companies 4 and up, i called them, and got quotes from 5 companies. The first guy gave us a great $ Price $ quote, sadly he was not insured (um, huge red flag to me, anything to happen we would be at fault, or a grey area, and I dont need to deal with a grey area , someone getting hurt, and or lawsuits if it came to it. The other guys $ price $ ranged was close , just a few thousand dollars apart ish. But a few thousand is a few thousand, We are a budget family, only have one provider, my wife, I am on full Disability, so I try to help her with any thing I can, sometimes it hard due to my chronic pain, really takes it out of it, but she is Amazing.. ANYWAYS, back to this ROOF. lol "Davis Roofing", It came down to what ive researched , I narrowed it to 2 companies, "Davis Roofing" . I am very grateful that they took those massive boards/beams out, since they were really warp, so they replaced them, looks great like nothing happened or wasnt repaired. No charge , it was in our quote , so Im guessing they do that for all there customers, and part of there bussiness model , which is awsome and doesnt throw a wrench into the operation of the roof, and extra fees that is already expsive enough, lol... They really want to earn your business. And trust me they go the extra Mile for you. I could go on about there company and met with the owner, nice guy.. If this review or any have helped you, tell them YELP sent you... they will really appreciate it.. The pic with the gap in the boards , was the boards that were warped really bad, there is another pic in there thats an after photo... with painted siding...

    We had partial gutter replacement. I would recommend Davis Roofing. They responded quickly & got…read morethe job done.

    Roof Improve - Roof Replacement using Certainteed Landmark Solaris Graphite in Greenhaven, Sacramento.

    Roof Improve

    (50 reviews)

    I scheduled a complimentary preventative-maintenance roof inspection with two companies, and Roof…read moreImprove was one of them. I had an excellent experience from start to finish. Ivan and his colleague arrived on time and promptly and thoroughly inspected my concrete tile roof. Afterward, they walked me through their findings in a clear, approachable, and professional manner. They even repositioned a concrete roof tile that had shifted out of place over time. Ivan and his colleague were honest and straightforward in letting me know that my roof did not need any repair or maintenance work at this time. Their findings were also consistent with the other roofing company that had completed an inspection of my roof earlier that same day, which gave me additional confidence in their assessment. I really appreciated their professionalism, communication, thoroughness, and transparency. I would highly recommend Roof Improve to anyone looking for a roof inspection or evaluation.

    Due to a leak in October, which a different roofer could only quickly patch up (due to the roof…read morebeing wet and slippery), we needed to do a full roof inspection, and take care of any needed repairs before the next rainy season starts. I called Juan on a Friday and set an appointment for the following Wednesday. He came on time, inspected the roof and found several other trouble areas, including the vicinity of the original leak, and another large area with a serious problem. That evening, as promised, he emailed a proposal (an itemized task list with detailed descriptions and photos/cost break-downs). We agreed to follow his proposal on Friday, and he fit our project in for the following Friday. He & his team (Ivan & Martin) came and completed the project without any issues. He then followed up with a paid invoice receipt, with photos of our roof as the repairs were being performed. He is reliable, knowledgeable, and experienced (from hands-on learning through working with his dad over the years), and works hard to provide genuine help & service for customers' needs. I believe Yelp's "From the business" section truly reflects how he and his team work hard and deliver reliable/quality roofing service. It was very pleasant to work with Juan and his team, and we are glad to have found a good roofer to get help with any future roof issues.

    HomeGuard Incorporated - home_inspectors - Updated September 2026

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