Cancel

    Search

    Homemasters - West PDX

    3.1 (60 reviews)
    Closed 8:00 am - 5:00 pm

    Request a quote

    Response quality

    Excellent

    Services - Homemasters - West PDX

    Gutter cleaning

    Homemasters - West PDX Photos

    You might also consider

    Portfolio From The Business

    Sponsored

    Recommended Reviews - Homemasters - West PDX

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
    Yelp app icon
    Browse more easily on the app
    Review Feed Illustration

    Reviews With Photos

    Their accounting managers last reply.
    Little L.

    Homemasters showed up to quote my gutters and all went well. They had the best price by far, a great salesman, and within a week I was under contract. It all went bad from there. The install that would be a week or two out was more like three to four weeks. The people that worked on my gutters were great but didn't really communicate with me until the last day (after completing the work incorrectly). They left and I assumed my job was done. A week later a supervisor comes by to sign off on the job. He informs me that "due to my roof type and condition of roof they were unable to install flashing and felt as part of the gutter install". Not only was that part of their pricing but they just finished the job incorrectly! They didn't stop and ask or give me any options. This meant I had raw wood in many areas that water was leaking on every time it rained. After a long process of emails, phone calls and horrible customer service they finally agreed to credit us 1,000 for the lack of completed work. Then came the kicker - they provided a quote to come back and correct all issues and install the flashing and boards (that we thought they already had done) as well as replace a few tiles they broke. The quote was astronomical considering just weeks prior they could have done this as they were working and avoid it being an entire new job. After many discussions we felt at their mercy and agreed to pay the full amount - another 2600 which now made them far more expensive than the three other quoters. We had to fix the issues though! We also had to have them replace runs they had bent or damaged. Long and short they came back to fix it, told me it was as much work as the first time but somehow worked less than 8 hours total on this. The supervisor calls to tell me they can't fix the tiles because they are unable to locate my type of tiles. I say "don't worry I have some spares - I will put them outside and deduct 10 each from the invoice as that is the cost". He says ok we hang up and I'm finally done. Not so much. I get the invoice and the tiles are a line item for material I provided ! I immediately contact accounting and explain I provided the tiles and I understand that the labor is still due but not materials I provide. She gets back to me after talking to her manager and RAISED my invoices ! States due to location of tiles it was 25 each not 10!!! We go back and forth for weeks. A manager never calls me. To date hasn't called me. Finally my Husband and I decide we still owe them the majority of money. I send one check for labor and job and a second check for the tile install minus the cost of tiles. They cash both. No word. No email. 60 days later I get a late invoice for the balance of tiles only. I immediately email back again stating I'm not going to pay this and I have requested multiple times for a manager to call me. Today I get the response that "I have placed you on the Do Not Service list due to your lack of integrity to pay based on your contract". I have paid this company upwards of 5k and I'm on a do not service over 30.00. You think I'm kidding. I'm not kidding. I'm attaching the most recent email. This company is irrational- unprofessional and flat out non responsive to customers. When we were trying to negotiate the "change order" due to them not quoting the job right to begin with- my husband had to go into the location because they weren't returning our calls. I had to share my story. I'm currently refusing to pay the 30 and again requesting in writing someone reasonable contact me. I'm also going to file a complaint with the BBB today

    See all

    11 months ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    3 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    3 years ago

    Business owner information

    Photo of Bill W.

    Bill W.

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Bob T.
    0
    22
    0

    4 years ago

    Business owner information

    Photo of Bill W.

    Bill W.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    10 years ago

    Helpful 12
    Thanks 0
    Love this 1
    Oh no 0

    5 years ago

    Helpful 2
    Thanks 0
    Love this 0
    Oh no 0

    6 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of KK R.
    0
    38
    14

    8 years ago

    Helpful 2
    Thanks 0
    Love this 0
    Oh no 0

    6 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    9 years ago

    Helpful 6
    Thanks 0
    Love this 1
    Oh no 0

    4 years ago

    Business owner information

    Photo of Bill W.

    Bill W.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 1

    6 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    7 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Robert S.
    61
    66
    10

    14 years ago

    Helpful 2
    Thanks 0
    Love this 0
    Oh no 0

    10 years ago

    Helpful 9
    Thanks 0
    Love this 1
    Oh no 0

    6 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    12 years ago

    Helpful 3
    Thanks 0
    Love this 0
    Oh no 0

    5 years ago

    Business owner information

    Photo of Bill W.

    Bill W.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 1

    13 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    8 years ago

    I sent these people an email asking if they did roof repairs in Government Camp. They never bothered to reply.

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    6 years ago

    Helpful 0
    Thanks 0
    Love this 2
    Oh no 0

    9 years ago

    Helpful 2
    Thanks 0
    Love this 1
    Oh no 0

    13 years ago

    Helpful 0
    Thanks 0
    Love this 1
    Oh no 0

    9 years ago

    Helpful 5
    Thanks 0
    Love this 1
    Oh no 0

    14 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    13 years ago

    Helpful 7
    Thanks 0
    Love this 0
    Oh no 0

    13 years ago

    Helpful 8
    Thanks 0
    Love this 1
    Oh no 0
    Photo of Val V.
    0
    91
    2

    11 years ago

    Helpful 5
    Thanks 0
    Love this 1
    Oh no 0

    14 years ago

    Helpful 0
    Thanks 0
    Love this 1
    Oh no 0

    12 years ago

    Helpful 2
    Thanks 0
    Love this 1
    Oh no 0
    Photo of Andrew  L.
    34
    68
    37

    11 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    11 years ago

    Helpful 0
    Thanks 0
    Love this 1
    Oh no 0

    12 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    11 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    11 years ago

    Helpful 0
    Thanks 0
    Love this 1
    Oh no 0

    8 years ago

    Helpful 0
    Thanks 0
    Love this 1
    Oh no 0

    14 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    10 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    14 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    14 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    Page 1 of 2

    Ask the Community - Homemasters - West PDX

    Review Highlights - Homemasters - West PDX

    Doug at Homemasters and the entire crew of workmen and supervisors did an excellent job on our new church roof.

    Mentioned in 6 reviews

    Read more highlights

    You might also consider

    Tonys Roofing - Roof leak repair

    Tonys Roofing

    (46 reviews)

    Powellhurst - Gilbert

    I needed a roof replacement so I looked around for bid and Erick came with a very competitive bid…read moreso I decided to go with his company. Before work even started, I had a leak and called Erick to see if he can put a tarp on my roof in the meantime. Erick had his crew out early next day to help me tarp my roof (which he did twice because I messed up the location of where to put the initial tarp, which Erick helped promptly with). During the installation, Erick was very communicative with whatever question that I had and made the process as smooth and painless as possible. The roof came out looking great and I would highly recommend Erick and his crew at Tonys to anyone in need of roofing services. Thanks again Erick, I wish the best for you and your company.

    After receiving 3 bids for a new roof and gutters, we selected Tony's Roofing. We are so glad we…read moredid, they did an amazing job from beginning to end. Erick worked with us on the estimate and was helpful and patient with all of our questions. Marco is the onsite lead worker and is very knowledgeable and is perfect at getting everything done right. We chose Certainteed Landmark Pro (Cinder Black) because they make a very dark black shade that we wanted. Why Tony's stood out for us: * We used them before to fix a leak, so we kinda trusted them. * We knew we would get their "A Crew" (other companies we felt like we would get the B crew) because our home is smaller and one story. * No hidden cost or up-sales. The Crew - these guys were the hardest workers I've ever seen, (and I've seen a lot) they started at 7am - 6pm for 2 full days ! The cleanup after was great and they did a sweep with a magnet to pick up any loose nails in the yard. They were a pleasure to work with. All & All; I would hire Tony's again in a heartbeat. The hardest workers EVER. Erick and Marco top notch professionals. Thank you, Tony's Roofing !

    Moss Busters

    Moss Busters

    (257 reviews)

    Southeast Portland

    The thing I like about Mossbusters is they don't just knock off the big pieces of moss from your…read moreroof and apply the moss inhibitor powder like the rest but they actually take care of 99% of the moss. When they finished the job, I could see only very tiny moss on my roof, but it was very very small. That's what sold me on them. You get immediate results after the cleaning rather than having to wait on the moss inhibitor powder from kicking months down the road. Having said that their prices were in line with 3 of 4 quotes I had gotten and I was able to call someone on the phone and ask several questions that they did a great job answering. The only issue I had was that they had to come back to my house two more times to get the job done right. The first time they had a miscommunication with my gutters that was stated in my quote but wasn't done, so they came back and did it. I managed to catch them where they weren't that far away. The second time, was because I requested it because they missed washing a gutter and the ends of my gutter on my dormer were not quite clean. I took pics and sent it to them for proof. They did call me back the next day and apologized and had someone come over in the afternoon to clean the missed gutters and double check all gutters. They did clean all the debris quite well, in fact it looked better than when they started. I really appreciated that. Roof looks great, gutters look great and I'm satisfied, however I was told I would get before and after pics and it's been a few days so far and I have not gotten any pics. I would use them again but definitely recommend double checking their work to make sure nothing was missed.

    Moss Busters are great! The folks I had communicated with throughout the process (Keaton and Drew)…read morewere awesome. As a new homeowner, I appreciated their knowledge and help. They were friendly, too! I highly recommend them and I will certainly be giving them my business in the future. I hired them to do roof cleaning, gutter cleaning and moss-prevention treatment. And to me, the price was fair and affordable. Again, I'm a new homeowner and this was the first time I ever had to do this... so even if what I paid was too much (I wouldn't know), I don't care because their stellar customer alone was worth every penny. Thanks, Moss Busters! I'll see you again in September!

    JNR Roof Cleaning and Maintenance

    JNR Roof Cleaning and Maintenance

    (31 reviews)

    10/10 will recommend Jesse and his crew for any roofing job in the area…read more Jeese was super responsive and did an amazing job securing our gutters back in place. They also guarantees their work for life and even sent us photos of the finished work. JNR will be our go to for any future roofing Maintance. Thanks, again!

    I found a roof vent cover sitting on the side of my home. After a little recon'ing, I felt it…read moreprobably came off my neighbor's house, but wanted to be sure. One company flat out told me they couldn't help me as they only do roof replacements; another wanted to charge me ridiculous money to just come look at my roof, indicating that it would cost me additional if they needed to re-attach or replace the vent cover. Tom from JnR called me after I had provided them with my location and phone number. He gave me an estimate of when he would arrive, and arrived on time. Without hesitation, he took a look at my roof and pointed out that the cover came from my neighbor's home. He even showed me how I could see the missing vent from the sidewalk. When he was done, he told me my roof was fine and still had lots of life left. I asked him how much I owed him, and he charged me nothing! He even stuck around and talked to me about JnR, and about a project I was looking to do on my home. He was gracious and sincere. The only money that came out of my pocket was a voluntary gratuity for his time. JnR is now my go-to for any issues that should arise with my roof, thanks to the quality of their service.

    Top Shield Roofing

    Top Shield Roofing

    (9 reviews)

    Southwest Portland

    I recently had my roof replaced and had an excellent experience from start to finish. The pricing…read morewas fair and matched the other two quotes I received. The crew kept the site clean throughout the project, and the work progressed on schedule. Oscar and Edlin were especially great to work with -- they responded quickly to every question I had and took the time to explain the entire process clearly. I'm very happy with the results and would confidently recommend the company to anyone needing roofing work.

    These guys went above and beyond what a typical roofer might do. I had four roofers out to bid the…read morejob and not only did they show up on time but they extensively inspected my roof as well as went into my attic. I had a leak which they repaired while they were here and they discovered a mummified squirrel in my attic and pulled it out. They didn't charge me a dime. They took pictures of certain areas on the roof that they were concerned about as well as in the attic space. None of the other roofers I had out took near the amount of time that these guys did to really check out my roof situation. I hired them. I had them put gutters in as well. About a year later, I had water coming into my basement and I was concerned that maybe there was something going on with my gutters. They immediately came out ...on a Saturday! They probably spent about three hours here trying to determine the source of the water. It didn't have anything to do with the roof but they cared enough to really look around to determine the source which ended up to be a leak in my sprinkler system. They didn't charge me a dime on that either. I tried to pay them and they wouldn't take it. These are people that really care about people and really care about quality and service and really helping people out. Like a great neighbor....Top Shield is there!

    Homemasters - West PDX - roofing - Updated September 2026

    Loading...
    Loading...
    Loading...