Incredible! I was in…read moreneed of someone to fix our washing machine, but when I came across ED Services site and reviews I figured I would ask if they could look at my dryer and electric stove top too. I was so kindly greeted on the phone, clearly told what the price for a visit would be and an appointment was made same day. Washing Machine: Nick ran all the error codes on my washer to figure out what the problem was and discovered it was simply a leaky door seal. His honesty was refreshing. Dryer: I was worried the lint was incredibly backed up and needed to be cleared. Also our vent hose had come off and needed to be re-attached. Again, with quick precision Nick completely dis-asembled our dryer, vacuuming out the dust, dirt and debri that had collected inside. He washed and dried the drum and re-attached the hose. He cleaned the entire vent hose and inside of the dryer free from lint. Electric Stove Top: a year or so ago two of the burners stopped working. We figured with the stovetop being 25 years old it had just gotten old. Nick inspected the entire system and discovered the two burners had gone out because a short had occurred and burned up where the electric chord connects to the control panel. Because of the age of our stove top he said he and his office would try and track down a replacement control panel and once they did they would reach out to let us know. I was so impressed by the honesty and hard work ED Services offered. His patience and friendliness also put me at ease. We will absolutely be calling them out again for any other appliance issues, should they arise.

Thank you so much for your help, my laundry drying was acting up and is only less than 2yrs, but he…read morecame out and fix it up. Also didn't cost much to do that. Gracias

We've brought them out to fix appliances and correct user error!…read more Great to work with.

I reached out on a Sunday and got an immediate response they could come out Monday 9-11am for a…read morebroken dishwasher. I had very quick service and they fixed the problem in 10 minutes or less. They were very professional, friendly and knowledgeable. I will definitely use Snap appliance repair again.

Michael was almost immediately available, provided an honest diagnosis, ordered appropriate parts…read morethe first time, returned to install the parts promptly, and his pricing was very fair. I highly recommend for your appliance repair needs.

Michael does fantastic work. We had a frig that stopped cooling and a leaking dishwasher that he…read morefixed in two visits, for a grand total of about $200, quite a pleasant surprise versus what could have been. I highly recommend using him for all of your appliance repair work.

Great job! Very honest and dependable! Same day service. This is my 3rd time using Mary's…read moreAppliance, I would recommend them to everyone.

The guys who came on site to actually finally do the repairs were fine, although they did track…read moredebris around.. but the scheduling guy was beyond rude. They always tried to contact us at the literal last second before someone showed up. We had the service through our home warranty company, so I imagine they treat warranty customers worse. I would not hire them on my own based on how extremely unprofessional the scheduling guy was. They also charge you extra if you use a credit card, which is always shady IMO

Bought a used dryer after moving here and it began making noise. Fabio came out right away after…read morecalling and was very factual. He examined the machine and walked us through what was causing the issue, which was two rollers basically dissolving. He was able to make the fix right there saving us a lot of money if we had to go buy this exact matching unit to our washer new. Thanks for the help!

I had a mold issue in my washing machine and needed the dryer vent cleaned. I called this company…read moreand they came out within three hours. He was very thorough. He explained everything to me and fixed everything at a reasonable price. He got so much lint out of my vents behind the walls it was scary. That was definitely a fire hazard. This company gets the job done. They are thorough and they do it right. Highly recommended.

I was assigned Texas True Appliance Repair through Frigidaire for a scheduled service appointment…read more The appointment window passed without a technician arriving and without any communication regarding a delay or cancellation. At 3:52 PM, after receiving no call or update, I contacted Frigidaire because it had become clear that no one was going to show up. During that conversation, I was told Texas True Appliance Repair had called and texted me. The only communication I received was the original appointment confirmation text. There were no missed calls, voicemails, or additional messages. No service was performed, and my time was wasted waiting for an appointment that never occurred. I hope Electrolux and Frigidaire reevaluate their partnership with this service provider, as this experience fell well short of reasonable customer service expectations.

My fridge stopped working. I placed a fridge repair request here in Yelp, and they reached out…read moreimmediately asking to schedule an appointment! Simple! The appointment was made. They arrived on time, and got the assessment done immediately. My quote was extremely high compared to how old my fridge is, they recommended I just buy a new fridge as the price was the same as a new fridge. I will be taking their advice and get a new fridge.

I never thought that appliance repair would be so rewarding. But, with "planned obsolescence"…read moremaking newer appliances fail sooner and sooner throughout time, I wanted to give it a shot. I had TWO appliances go out - a non-smart, "old school", plain jane GE fridge, and a Whirlpool washing machine that we love. The fridge and freezer had suddenly stopped remaining cold enough for safe food storage. Serge had the fridge back up with a new defrost heater element module, and it has been going steady for weeks, now. I suspect we may get another 12 years out of this beast. Remarkably, the ice maker is also working like new, again. I guess when that element is going out, it affects much in the whole unit, with the way they circulate the air in these things. Serge explained this very well to me and I appreciate that transfer of knowledge more than anything else. The washer required a new control board and pump. This is in the garage, and Serge was able to determine that rats may have gotten in at some point, doing their chewing thang, and the wires shorted, blowing the pump, eventually blowing the controller. We have since been fostering some feral cats, and rats have been a rare sight, now. Happy to have it repaired. The entire time, I felt in-the-loop. Everything was explained in perfect detail for my level of understanding. Serge took time to hop on his phone and seek alternatives to offer me choices in paths to take. Honest communication at every step. Poor Vera. No one mentions Vera. VERA ROCKS! She was in a happy mood for every call. She took time to go between Serge and myself, if she was unsure about an answer. She never made anything up when she did not know the answer. I always felt in good hands dealing with Vera. Both of these people are good, honest, hard-working people and I hope you will consider Lucid Appliance Repair the next time you are faced with a failing "loved one", instead of buying deeper into the overly capitalist chain of breaking/buying/breaking/buying. Serge is the appliance doctor (and Vera the nurse) that you need.

I contacted Lucid on the recommendation of my previous repairman who had retired. Serge responded…read morequickly and arrived within the promised time frame. After diagnosing the problem of a non working fridge ice maker and ordering the part, he returned and completed the repair. All work was done efficiently and completely. In addition he diagnosed a problem with another appliance and offered me options. There was no pressure, only information. I felt that Lucid's fees are competitive and reasonable. I will certainly contact Serge again if needed.

Quick efficient service. Returned with necessary part and had dry working in less than 48 hours.read more

From the owner: Holiday-Ready Appliances? Book Now & Save 15%! Don't wait until your appliance breaks down…read morecompletely! Call us today, and we'll get everything back in working order in no time.

The best of the best Andy was friendly, knows his stuff, comprehensive and efficient. He gave is a…read moreworkable plan for making right what home warranty has fumbled.

The technician/owner Bryan came into our house to check a stove and ended up tearing up our kitchen…read morematting, even when told to not try to pull it up. When he ripped it up and it was pointed out, he asked if we wanted him to buy another one and then when we reach out to him, he ghosted us. I wouldn't trust this person in your home. Terrible communication and unprofessional quality. Don't waste your money

I cannot say enough great things about Stan and Smartway Appliance Repair! We've worked with him…read moretwice now, and both experiences were fantastic. He showed up the very next day each time, fixed everything quickly, and was genuinely kind throughout the whole process. Having just moved here, we are so grateful that we were able to find someone this trustworthy, responsive, and all-around amazing. We are so grateful to have found Smartway Appliance Repair, and we'll absolutely be calling him for anything we need in the future. Highly, highly recommend!

Wasted my time after I took off from work to deal with the washer issue. Tech Sam asked for my Wifi…read moredetails as soon as arrived I assume to look up diagnosis. He was rude, I called dispatch and cancelled the service. I mentioned I would be happy to pay for the diagnosis and just get a different company for the fix, needless to say the tech said he had no idea what was going on with the washer and left a pool of water after attempting to run the washer for the diagnosis. I do not recommend. Dispatch was attentive and apologized, they may need a different tech.