Fil just came out to do an inspection for us it was so thorough and knowledgable! He checked our attic, crawl spaces, roof, and home exterior. He explained everything in detail, took tons of photos, and provided great recommendations. He also didn't try to upsell us into additional work that we didn't need which we really appreciated. Highly recommend! read more

and they come out almost immediately. The service text that I've talked with are very knowledgeable and thorough in what they do today Jonathan P. As the tech in a pond request through the main office, he called me almost immediately and then told me exactly what time he would be arriving. That was very helpful as I have pets that I need to make sure are up before servicing, the products are used are not harmful to the pets, which is great. Jonathan did a very thorough job and when I asked him about Homeshield and termite service, he said he would put in a referral for me which he did and they called me about an hour later. He's always so nice to deal with a company that has very personable people that work for them. I'm most definitely give them five star. Iwill keep them doing a three month service from now on thank you Homeshield you've kept all those creepy bugs out of my home and I appreciate that. read more

Excellent Service Prompt and nice guys I recommended my friends Short notice took care for the roaches treatment read more

We had our any problem addressed by homeshield. I professional and friendly agent, Tevin, helped us with our any problem. Knowledgeable and helpful. Would recommend. read more

Tevin is so helpful. He's very professional & really cares about your needs. I am very happy with HomeSheild so far. Great company & they really make an effort to come out quickly for any pest control issues! Thank you Tevin! read more

Great follow up service by Rick. Very knowledgeable and efficient. Nice, and courteous.

Love these guys. They helped me to get rid of mice issue at home. After that they maintain it every 2 months.

William came out to service our home today--it was our first service and we could not be happier. He was so helpful, informative, and thorough. We have been battling ants for years and we are confident that working with HomeShiled we will be able to end this craziness. Thank you William--you did a great job and eased our concerns in the event that it takes more than this initial service to take care of the problem. read more

Pest issues are real especially ants and spiders. This company promised a pest spray along with cleaning all the spider webs inside and outside the house. Though, the technician Connor was really polite and made sure all the webs are cleaned inside the house but the outside of the house (especially backyard) has lot more webs that were not even touched. However, I would still recommend HomeSheild because as far as now my experience with them has been fine and they would send out technician in between service dates if you see any activity in the house. The ant and fungus knats have been significantly reduced post their treatment. I would highly advice anybody going with this company to make sure they are monitoring the work done by the professionals to make sure the areas you want are free of webs and sprayed. read more

Jordan is great, communicated with us the day ahead for time of service, let me now when en route and when he completed!

Home shield Pest Control just completed our regular service for our home in Menlo Park. The technician, William C. did a fantastic job as usual. Very thorough, even checked up on some wasp nests that are now under control, and documented all with pictures. Very happy with the service read more

I called HomeShield to deal with tiny black bugs invading our office. The tech diagnosed them as elm leaf beetles that had infested a tree outside. We had three treatments with only minimal disruption to the business. Courteous service and best of all: bugs are gone! read more

We had Eric from HomeShield come to our home to take care of our ant problem. He was thorough in going around our home and getting every corner sprayed. He gave us great advice and listened to our concerns. Eric was very professional and friendly. We felt very comfortable when he let us know that if we have any future problems to just call him back. read more

Jordan and his colleagues are thorough with their service calls to our home including cleaning and clearing cobwebs. They take time to explain what they are doing and answer our questions. The people helping customers on the phone are very helpful, and they are flexible in their plans to meet customers' needs. read more

Our pest controller William C. Is excellent. Thorough, diligent, careful and very friendly. He goes above and beyond to provide great service read more

Tevin came out and serviced my house for ants and spiders. He is very professional, knowledgeable and explained the process. Loved that the product is pet safe. He cleaned up all the webs so those spiders won't come back and also treated the yards and sides of my home. Thanks Tevin! read more

Great quality service! Nice, easy to understand services and pricing was within what we were looking to spend! As soon as we started services, immediately saw results! read more

My service from Joseph was just finished. He was remarkable! He did the eaves, foundation (of course), took down spider webs everywhere. VERY respectful and texted before his arrival so I knew when to expect him. Very happy with his service! read more

Eric from HomeShield was great! He helped me better understand what to do and how to do it when it comes to ants and rodents! I look forward to working with Eric into the future. Jeff read more

Today we had the second quarterly visit from HomeShield employee William C. He was on time, pleasant, and did a thorough job inspecting our home to find places where little critters might gain entry. He provided several digital photos of these entry points as well. The work his colleague did 3 months ago to eliminate carpenter ants in our living room window frame did not need to be re-done. We've seen no sign of those pesky ants since HomeShield first came to our home. read more

Tevin serviced our home today, he was efficient, communicative and friendly. He was very professional.

We had an ant problem and William C. from HomeShield did an amazing job! He was very thorough, careful, and professional. Highly recommend!

I really appreciate the great service. Tevin is always professional, on time, and thorough with his work. It gives me peace of mind knowing my home is well taken care of. Thank you for doing such a great job every time! read more

I'm writing to recommend HomeShield Pest Control. Quick, friendly and consistent service.

I had recently had a bad experience with another pest control business and a friend of mine recommended Home Shield pest control. She was raving about what a great job they did and that they were very reasonably priced. Connor came out yesterday and removed the outside spider webs and sprayed both inside and out. We signed up for a quarterly service and I like that they have a good warranty. Time will tell if our spider problem is resolved but I can call them to come back if it's needed with no additional charge. Company was very responsive too. read more

Aaron and Jonathan P have come to my house and all of the times, they've done a great job.

I'm very impressed about Johnathan P customer service. He is very thorough and helpful with rodent control. I would definitely recommend him to come back and do the next follow-up check. read more

We have been using Homeshield pest control for last 1.5 years and very happy with the service ! We saw some tiny little spider and Tevin came to service our house . He was very helpful and gave us some tips . I like how the products they use are child and pet friendly and safe . Highly recommend ! read more

Dee is the best. Always GREAT service and support. He answered all my questions and took care of the issue!

Adjusting this review as the company took quick action after it was posted to communicate and resolve the matter, aka sent agent over immediately to spray. Zach deserves a bonus or promotion for his level of efficiency, effectiveness, and professionalism. We signed up for the annual spray program. For our first spray, we were able to be scheduled quickly with great communication: was told a time frame that they would show up, got a text a hour before they would arrive, sprayed the house. We were told that the ants should be gone within two weeks. The ants were gone...till two weeks later we had 100s of ants in the living room / kitchen area again so not sure how effective this is. Regardless, it fell under their warranty so we called to get this dealt with and were able to get an appointment to come same day of the infestation from 8-12. They did not show up in the allotted timeframe and did not communicate that they would be late. I understand that schedules needed to flexible and things happen (i.e. I moved my work schedule to accommodate the communicated time) but the lack of communication for the follow up spray is a huge issue. Timeline of events -We called at 7 am, left messages but did not get a call back. -Called again at 8:14 - was able to get a hold of someone and got scheduled for 8-12. -Called again at 10:53 since we did not get a text, the agent told us they were unable to get a hold of the technical and that they gave our info directly to the technician -Called again at 12:01 and got the same message that they were unable to get a hold of the technical and that they gave our info directly to the technician As of now, we still have not received communication from the company. It does feel like a bait and switch for getting us to sign up for a year of spray. read more

Home shield response quick and helped me on getting the best treatment for small creatures. They went far beyond my service request gave me a call back to check up on the service they had done read more

I hired HomeShield, based on good Yelp reviews, because my townhouse complex had rats in the attics. I have rarely dealt with a company with such poor communication skills and that is so incredibly disorganized; Pam, the inspector, was good and responsive, but the rest of the crew, including Mike, the supervisor, ranged from adequate to incompetent. And they charged my credit card in full before completing the work. When I said I wouldn't pay until the work was completed, I was told there was no way to back out the charge. Luckily, my credit card company agreed to my disputing the charge. One of the technicians was a no-show for an appointment the first time, and the second time didn't have instructions on what he was supposed to do and didn't have any bait! The inspector said the company would plug a hole under the kitchen sink; the technician said it didn't need to be done. The company rescheduled work for the day before Thanksgiving without checking to see if we were available, and then told me they would be out on December 27; again, without checking to see if we were available. I would have given HomeShield just one star, but since Mike did agree that since they never finished the work, they would refund my money and did so, I raised the ratinge to two stars. read more

We contacted couple of vendors to eliminate roach infestation in our home and based on available dates went ahead with homeshield pest control. They provided time slot 8 to 12 PM for first time and reached home around 8 AM in the morning. For the 2nd time provided the same time slot. So we are waiting from 8 AM onwards but reached around 12 PM. After 2 services we did not see any roaches. read more

So far so good. This is a first impression review. I have mice or small rats in my yard. I have not minded them for over 20 years. But, recently i started hearing scratching sounds in my living room ceiling -- the space between my first and second floors. I called around and checked reviews and the HomeShield people - Jeff on the phone and Eric on site at my house - answered my questions and provided a solution. The plan is to use bait stations on the outside to motivate the rodents out of my house. The bait does kill them, but does not cause a secondary issue - if an owl or cat or dog get to the dead mouse, they are not poisoned also. After all the noises stop inside my house, (I have not heard a peep in days), then they will check the whole thing to locate and seal any possible entry points. This is actually done by a second group. Eric provided the referral to the second group and they have reached out. In addition, rodent control also includes de-cobwebbing and eco spraying for spiders and ants. Though this has not been a problem. read more

Aaron did an outstanding job with our home pest control. He used a specialized treatment for German roaches, including a targeted spray, food gel, and traps. The kitchen had a severe infestation left by the previous tenants, with roaches everywhere. However, after just 3-4 treatments, the situation improved dramatically. I would highly recommend his service and Homeshield to any of my friends who might are dealing with a similar problem. (I can't wait the "new" house without any bugs disturbing). Thanks Aaron and all the technician who helped our case! read more

FULL REDEMPTION has been earned by Homeshield. After my review, Zach called me right away and they scheduled a time convenient for me so I could be home. One of the branch managers, José, came out to see me and we had a great conversation about my expectations as well as theirs. I can see that Jose loves what he does and was dismayed by my prior experience. He took care of everything I requested, and then some, and said he would take pictures for training material so it didn't happen again or to someone else. They really do stand by 100% satisfaction, even refunded me my money that I had been charged up to that point. Afterwards, I have had a couple of follow up calls from Luis to confirm evrything was good and I was happy with the service. I'm a stickler for customer service, and they have gone above and beyond to keep my business. read more

We had a third party who did not complete the job on our backyard door; and did a sloppy job on the garage door shields. The third party used long screws that went through the garage door and did not even clean it up to make it look nice. The screws were sticking out it looked unprofessional. Karter took initiative and moved the wire barriers into the interior of the garage doors vs. the exterior which made the front of the home more aesthetically pleasing. He also caulked the outside as the third party made uneven and sloppy holes on the exterior of the garage. Karter came and made the necessary repairs on the backyard door, and went above and beyond the job requested. He fixed the weather stripping, as well as the deadbolt lock; so that it would efficiently keep the pests and bugs from coming in. I appreciated Karter's explanation of what he was doing, and he replied to my multiple questions and concerns. I will definitely recommend HomeShield to friends and family. I appreciate Karter's kindness and overall professional and joyful demeanor. read more

Well I called for an Ant and Spider problem, like they just took over the house. You literally could just be sitting watching tv and a spider would just drop down on you, just disrespectful Then trails of Ants were crawling everywhere, so we know what the spiders were eating. Carlos came and put some stuff down and the Ants came one day and disappeared, I don't know where all those little bastards went, its suspicious!! But as long as they left my house I do not care I was skeptical but it really worked. So yes I recommend them, also their price is reasonable! read more

When we moved to Vacaville we needed to find a pest control service, especially as there was a lot of construction going on around us. I checked on Google and found Home Shield and I'm happy that I did. They are quick to respond, helpful and friendly. They know their business! Especially with those large Mosquitoes eaters! We've had no problems at all. I highly recommend them! read more

Eric did a great job! We got 3 big ones the first try! He is polite and on time! Did a great job!