Where do I begin? I Have had an absolutely incredible experience with akian . From call number one…read moreof me frantic over our heating system failing and forcing us to evacuate to install they have exemplified what it means to take pride in what they do, show kindness, patience, respect and professionalism to their customers . Their communication was consistent, transparent on timeline and what work was needed to be done, and fair on pricing . Manny, RJ, TJ, Brad, Nick, Vartan and Carla were truly wonderful throughout the process of negotiating and the install. As someone that has worked in the construction and design industry before, and was the point person to coordinate GC's , sub contractors, engineers, and architects on major jobs in the past I can't say enough nice things about this small business, and how highly I would recommend them. Steve (owner), you truly have employed an incredible team. Thank you again!

Absolutely horrible. Repeatedly reschedules due to their own…read moreerrors and takes multiple trips to fix an issue to drive up their hours. Customer service is terrible and unresponsive after 4:30 and they offer no weekend support. We have been without hot water for over two weeks because of the company but charged over $1000+.

Cody and Amaral visited to replace a garbage disposal and replace a u-bend sink trap in my…read morebathroom. Work was done quickly and professionally. It's been a couple of weeks and there are no leaks and the disposal is running great. Would use their services again. Recommended.

Excellent experience. Very reliable, punctual, easy to schedule, very skilled. Great value also.read more

John is a great person. So honest and forthcoming about when he could check the issue. Good…read morecommunicator, very thorough. Highly recommend.

Fast response and great work. John was very honest about my options and helped me figure out the…read morebest course of action. Highly recommend!

Just worked with Tony for the first time. He was extremely responsive, generous with his time, and…read moreknowledgable on all my issues. He also referred us to a specialist to help us avoid a future catastrophe who was also excellent. Will definitely work with him again!

Tony was great! very responsive and accommodating. We needed the hot water heater replaced in a…read morerental unit in short notice. Tony came on a Sunday afternoon and replaced the unit. His pricing was also better than other options. Highly recommen him!!

I wouldn't use this plumber again. He spent a large chunk of the time for looking for stuff in his…read moretruck - which he charged me for. I was very clear about what I needed - a standard sink mount. He worked at a pokey pace. I did not get a sink mount - but cheap metal brackets you can buy for 97 cents each ($60 parts). One of the brackets is installed incorrectly and wiggles - it's not tight. He also drilled into my kitchen cabinets - unnecessary if a proper sink mount had been used.

The best plumbers around! Fair, honest and fast too. Highly recommended! I really can't speak…read morehighly enough.

Andre came on the same day we called (within a few hours, actually) and fixed a nasty and…read morecomplicated blocked drain issue. He was clear about the problem, explained it well and knew his stuff. In spite of the issues and awkwardness of our current plumbing, Andre did not give up and persevered with the blockage (between the bath and the sink) until it was finally resolved. The price was very fair especially considering the effort and mindset needed to resolve the problem. Wouldn't hesitate to call this company again - very grateful for a good and positive outcome to a nasty problem. Thank you, Andre for your patience and hard work.

Smoothest, quickest and best experience with Johns sewer…read more My kitchen drain backed up and was recommended by family to reach out to johns sewer. I reached out via yelp messenger and got a response within the hour and they dispatched at technician over within 2 hours. The technician arrived Joey, and was professional and courteous. He identified the blockage and setup some tarps around the sink area to minimize dirt. He snaked the drain very thoroughly and resolved the blockage. Joey was chill whole time, explained some of the possible root causes behind blockage and preventative measures. The flat fee was way cheaper than the ridiculous profit charged by roto rooter last time. Will definitely use john sewes for future plumbing work.

You cannot do any better if you're looking for a plumber around Waltham. He charges fair prices, is…read morevery clear about options you may have, is responsive when you call or text with a question, and is respectful of your property when working and cleaning up. No need to call around and comparison shop or pay money for Angie's List, just give Vincent a call and save yourself some trouble, and money

Vincent Defabritiis is the best plumber I've ever dealt with and at times he's been a life saver…read more I've been employing his services for the past 10 years. * Always answers his phone and/or calls right back. * Very responsive. Call him with an issue and he's out to your property within 24 hours. * Communicates effectively. Very clear in what he can do and when. * Cost. No surprises. You know what the bill will be. He doesn't gauge. * Trustworthy. * Clean and neat. He doesn't leave you with a mess to pick up. * Good people skills. If you have tenants, you don't have to worry about him. * He's a professional. He's a great plumber. He knows his business.

We had a very great experience with AMC Mechanical LLC and truly appreciate Andrew and the team…read more They were punctual, courteous, and a pleasure to work with, and their strong knowledge and attention to detail really showed in the quality of their work. They moved efficiently while keeping everything well managed. With an older home, a few small hiccups were expected, but they handled them thoughtfully and helped get the rough inspection passed quickly. Overall, a great experience, we'd highly recommend Andrew and his company, and look forward to updating our review as we move into the next phase.

Do not hire this company for anything complicated! We hired…read moreAndrew to replace a boiler in our 2 pipe steam system in a 90 yr. Old house. He had done other minor plumbing projects for us with which we were happy but this one did not work out as well. It became clear he did not have experience with this type of system and initially did not install the pipes to,the boiler correctly which became apparent after we finally consulted a " senior" plumber who advised him how to redo the piping. After the installation was correct 1/3 of the radiators in the house were not working which had been functional with the old boiler. He was unable to figure out why so we had to hire another company at several thousand dollar cost and it turned out that Andrew had not properly skimmed the oil out of the boiler used to attach some of the pipes which spread throughout the system and this oil clogged radiator steam traps which made the radiators nonfunctional. This added several thousand dollars extra cost and he did not respond to our request to discuss the findings of the senior plumber. He told us he has been in independent business for 5 years but clearly has not encountered all the problems one will find in old houses around this area and did not have the knowledge for this sort of job.

Great interaction with the father and son team. I had a different company come out and they gave me…read morea ridiculous price with no assuring ETA (at least a few days with you hot water). They came out, quoted a fair price and got it done. Super easy.

Father and son team are great and personable. They were on time and very efficient. They left no…read moreloose ends.

Driver nearly hit me while he was making an unprotected left turn. He saw me, grinned at me because…read morehe's an asshole and he didn't care if he hit me with his much larger vehicle and continued to push forward in his turn knowing he should have yielded and nearly caused an accident before I slammed on my brakes. If the road had been icier we would have collided. Van #24. Imagine the shoddy work this guy does, probably cuts lots of other corners, too.

Plumber was called to service a boiler. Instead of dumping water outside, I found pools of water on…read morethe basement floor. The guy was also working in the dark instead of turning on the light, very odd. Update: They had to come again for the third time in about a month. Unprofessional and rude.