Jeff was FANTASTIC - great at diagnosing my plumbing issue, explained everything thoroughly, and…read morewas more than generous with his time. I would highly recommend for any plumbing project that needs an honest expert!

Jeff replaced 90 year old plumbing in my bathroom and installed new. Great service. Topnotch…read morecustomer service.

I had an electrical problem and needed someone to come out immediately. I called Randy's electric…read moreand plumbing and they sent someone out right away. The guy they sent took care of my electrical issue and I was glad he came out. It was a bit expensive but a needed repair.

I thought I needed service but it turned out to be a simple fix. Only changed me the trip fee.read more

We bought an 85-year-old house and that means one thing - galvanized pipes. Otherwise known as…read moreswiss cheese, aka, going to leak and burst whenever I feel like it, aka, go ahead you cheapo and roll the dice and not replace me. I know a plumber back east and he told get rid of the "galvi" ASAP. Um, ok. So I called a few plumbers. Some were really cheap, like do the math and you wonder it takes X days and Y material, how do you stay in business? Another big shop in town was very expensive and seemed like they were adding little things here and there to the estimate. Erickson's guy, Mike, was very nice and was thorough and was clear on not needing things that the other high-priced shop proposed. He explained the residential codes to me and why I did not need certain things. He did preface that this was not going to be cheap. He walked through all the things that needed to be done and how long it took and I realized that this was going to take several days of someone working all day and knocking out walls and ceilings. This was a big project. Their estimate was expensive, but still about 15% lower than one of the other big guys in town. But, I got a good feeling about them. So I gave Erickson the work. They came in an installed pex and ripped out all the galvanized across 3 floors of my house. They did an excellent job and would not hesitate having them back in the future.

Unfortunately I have to write a negative review of Erickson Plumbing. We called about not getting…read morehot water, only lukewarm water, and the first plumber that came out said it was not the water heater and proceeded to change a cartridge in our master shower and charged us $800 for it, which is astronomical for changing a cartridge. He also broke the handle of the shower, reversed the hot and cold directions, and did not tell us it broke. The problem persisted and we continued to have lukewarm water. I called the company and they sent another guy out and he said that our handle was reversed from hot to cold and maybe I had just been using the wrong direction for hot water. Readers, I am not an idiot and know very well what direction is hot and cold in my own shower and what changed with the plumber. He didn't know what the problem was either. I called Erickson and they asked if they could make it right. I made it clear that I will not pay another dime and I expected money back if it ended up being an issue that would have cost me less than $800. They verbally agreed over the phone. They agreed they had misidentified the issue and it was on them to fix it. Erickson sent out a THIRD plumber and he looked at our water heater, said it was a pipe that needed cleaned out, cleaned it out and et voila, we had hot water so it was an easy fix. Afterwards I called to settle with them and see what they could refund me since it did end up being an easy fix and not worth a whopping $800. They refused to refund any of the $800 saying they had spent a lot of time on the issue and going back on their word and original mea culpa that it was their issue and pledge to make it right with me. It should absolutely not be on my dime if they couldn't figure out the problem until the third try and they also absolutely took me for a ride charging me $800 to begin with. I worked with them on good faith to fix the problem expecting them to make it right with me in the end since they were at fault for misidentifying the issue, not fixing it, charging me $800 for not fixing it, and breaking my handle at that. They would not budge and would not give one penny back, which is frankly horrible business. Be prepared to be taken for a ride if you work with them and pay way more than expected and gamble at even getting your problem solved, then lied to afterwards. Hire at your own peril.

We have used Krinkies a couple of times now and could not be happier. Very responsive, great…read moreservice with advice and suggestions without pressured upselling. Prices are really reasonable and we got a reminder for annual service and cleaning.

Easy to contact and schedule. Showed up on time. They charge a little over $100 to visit, which…read morecould be applied to work. They do have coupons on their website to wave this with a repair. In my case, they sent their senior guy (Joe, master plumber, electrician, everything you can think of), and he suggested waiving the trip fee in exchange for the hour he spent diagnosing my Daikin heat pump communicating system (zones, zone board, etc.). That was $195, and I thought it was fair. The fix was mostly to adjust my zone board directly rather than through the thermostat, and also to analyze my plumbing needs for other projects. Nice guy, knowledgeable, I enjoyed talking with him. For the HVAC work, Joe had to call Andy, who is their Daikin pro and duct engineer. Andy knows what he's talking about, more than any other HVAC person I've talked to (4Front installed my system in a mess for the previous owner, Binder HVAC charged me a lot for wasted time because they didn't understand Daikin systems, while Twin Cities Heating and Air, Midwest Heating and Cooling, and Golden Valley Heating and Air all had no idea what to do and had weird suggestions). If you have a Daikin system, ask for Andy. He tuned my zone board, fixed some miserable duct work and leaks, and better yet taught me about how things work beyond the mysterious Daikin "algorithm." He was patient with my questions and suggestions, too. This work was about $400, which is way less than the $3,000 I got bilked out of at one of the other places. It took a few hours. For the plumbing, they sent Frank, who is another senior guy specializing in plumbing. Frank worked fast, was courteous, and did a few extra little jobs for me when I asked for advice on them, such as greasing a fused spigot and dabbing some silicone on a hole in the shower frame. He also educated me about my water system, including winterizing and shutoff procedures. For the plumbing work, Frank installed a water mixing valve and also terminated a leaking pipe in the ceiling. This work was about $600. It took a few hours. In both cases, they brought along an apprentice, each of whom was equally courteous and attentive. It was very endearing. For billing, there are a couple of things they do. 1) the charge is the price. They don't do the most granular breakdown of costs in the invoice, but they do calculate it and you can ask what the calculation is. It is not an estimate or a minimum charge, more like a bid. The nice thing about that is that it will cost that and no more, which means they are happy to stick around and help here and there without charging for time. For larger projects, I'm not sure if they would charge the lesser of the bid vs labor time, but I would hope so. I haven't needed them for something big yet. For example, Pulse Electric is an electrician service that never charges more than their bid, and charges for time if it's less. I think Krinkie's would just charge the bid, but I got the sense they would be reasonable if, say, a 3-day project took only 1 day. 2) They have a subscription service that seemed like a no-brainer. For $20/m, they will come out twice a year to tune your furnace/AC, and you also get 20% off all other services, which paid for itself with our plumbing and ductwork needs. Use these guys! I love having them as my go-to people now.

We had a pipe burst. Dependable Drain came over and were very helpful -- efficient, affordable,…read moreinformative, and even helped us with a few extra bits that came up when we turned the background back on. We recommend highly and would hire again without hesitation.

Lifesaver!!!!! Called on a Thursday evening for a clogged drainpipe in the basement and Chris was…read morehere on Friday morning. Very professional and I could just tell he knew what he was doing. An hour later we were back in business. I would highly recommend calling him. Can't say enough about how good he is. Anita Edwards

My husband called and they were able to get us scheduled the same week! Our tech was here for a…read morelittle over 45 mins and our cost was $200. They unclogged 2 of our bathroom drains and 2 of our sink drains. I was very impressed with how friendly our tech was and explained things to us once he was done. I would 100% call them again for future needs and recommend to everyone! Thank you!!

I recently had an issue with my main drain backing up into the basement. I called One Hour Rooter…read morewho came out and refused to snake the main line and instead tried to push water jetting on me for $1500. At that point I sent them away and talked to a friend who is a former master plumber. He told me they were trying to rip me off and referred me to Drain King. After speaking with Chris who was very knowledgable, Drain King sent Jimmy out the next day to look at the situation. He walked around my house to assess the situation and went above and beyond even though it turned out to be an issue with a sewage pump. We weren't sure if it was the responsibility of the city or not but he waited to make sure the city didn't try to push off the blame. It turned out to be my responsibility but thanks to Drain King and Jimmy I now have an understanding of the problem that One Hour Rooter couldn't figure out. In fact they were completely wrong in their assessment of the situation. Do yourself a favor. and skip the rooter companies advertising on price only to tryto upsell you on outrageously expensive and unnecessary solutions. Call a reputable company like Drain King where they won't try to take advantage of you and know what they are doing. I've never had a better experience with a company I've hired to address a problem in my home. I couldn't recommend them more.

Greg does excellent work. He also did more than I expected and charged me less than I expected.read more

I had my main supply water valve go bad on a Monday morning. That meant no water to the house. I…read morecalled and got the secretary. She talked to a tech, who dropped what he was doing and came over. He was able to get the valve working without replacing it, which saved a lot of time and some parts. I'm very pleased with the service.

Had leak that needed to be fixed. They came out that day, found the problem and fixed it right up…read more The job was done really fast and the cost was VERY reasonable. I am very happy with the work they provided!

Called on a Saturday morning to have my leaky 50 gallon gas water heater replaced…read more The job was done professionally by David and completed in a timely fashion. It's not an inexpensive project, but pricing was competitive