I have been a customer of Bradway Plumbing for 5 years. They installed a hot water heater for us,…read moreand have completed multiple plumbing jobs such as toilet installations, sink faucets, UV light systems, and more. This morning I called requesting help with our aging mini-split a/c system and was told they would no longer provide service to us as a result of an incident that occurred last Fall when driving past the owner's house. The workers they hired were installing electrical conduit and a box truck in front of us stopped before starting again. My wife and I, with our two dogs in the car, began to proceed. I assumed it was safe to proceed. The truck suddenly stopped and the reverse lights came on, so I blew my horn, knowing they could not see us behind them. Suddenly, the two workers startied screaming at me, cursing and calling me names and verbally abusing me for proceeding. My wife and I were very shaken up by this and called the local police to report this violent behavior. I am extremely upset as well as disappointed that this company would turn their back on me as a customer. The only reason I am giving them two stars is that we have always been satisfied with their work. Knowing that this is how they operate, I would never even want to use them again. They actually should get 0 stars for treating a customer in such a way. EDIT: to be clear, I never said the workers who verbally abused us were employees of Bradway Plumbing. But it is Bradway Plumbing who we just discovered will no longer do work for us. There is no misplaced blame, other than Robert now trying to blame me. I guess he thinks we should just accept being verbally assaulted and cursed at by the people he hired to work on his house? Maybe he should have spoken to the people he hired about the incident. Anyway, I am now fully aware of the type of business owner Robert Bradway is and will happily move on.

Was recommended to this company by a very trusted (5 star) contractor to address an emergency…read moresituation on a weekend day. Their response was almost immediate with technicians to address both a plumbing and heating emergency; a furnace failure which had resulted in a frozen pipe to burst causing catastrophic damage to our entire home. Within hours Mike had found and repaired the broken pipes and faucet and Josh had the Peerless furnace up and running allowing the Servpro team to start their remediation work. Thank you all on the Robert Bradway team for your excellent service!

My septic pipes froze overnight; brandy was able to squish…read moreme in for service immediately! They fixed my problem FAST, They also were the ONLY COMPANY that called me back. The moment I called Lady Rooter, it felt like three absolute angels showed up -- fast, prepared, and ready to solve every plumbing problem in the house. Calm, polite, empathetic, intelligent, and genuinely capable operators. Communication was flawless. Service was top‑tier. If you want a team that actually shows up and actually cares, call Lady Rooter. Thank you so much!

I don't know why this is on my phone. I used to LadyRouter a long time ago. They did excellent…read morework. I would highly recommend them.

Immediate response from Dave, the owner, who arrived at our home the very same day! We were most…read moreimpressed by his professional manner and his daily communication to keep us updated on the water restoration at our property. We would highly recommend his services.

Burst pipes with water damage to our Catskill ski condo! Dave at Brothers Restoration responded…read moreimmediately to my Yelp request - 8:30 in the evening! He was there the next day and began remediation immediately. Brothers Restoration has been with us all the way, walking us through the steps involved with getting our place in order. They have also really helped navigating the insurance claim process which was totally new to us. Can't say enough great things about our experience - highly recommended.

Review was for a very slow draining kitchen sink repair. Contacted them via the Yelp app. Received…read morereply right away. They were able to come the next day. They called to prep me that they were coming the day of. Then they pinged me when the technician was close. I like that level of communication. Fixed the problem in 30 minutes. Decent price for a plumbing house call. I'd use them again.

We've been having issues with sink backup and then our toilet too. I called Dempster and Bill was…read morehere within an hour. He is very knowledgeable about plumbing and seems like he could handle any problem big or small. He fixed our problem in less than an hour!

Sold us a cord of "seasoned" firewood that doesn't burn. I called to tell them and they said other…read morepeople had complained and that the owner would call. Never heard a word from the owner. Very disappointing.

Picked up some sample drainage piping, various connectors, etc…read more I found the staff honest and helpful. I plan to return to purchase the balance of what I need for my construction site.

Feb 13 2025 another snow melt another flood in my garage. Maggie haven't come to help since 2023…read morenot long after driveway was done

It would be an understatement that my project was complicated and intimidating. Sitting on a 50 +…read morefoot high cliff, I had a retaining wall separating from my backyard in desperate need of replacement. Limited access to the property and backyard further complicated the scope and ease of executing this project. My wife and I solicited several inquiries from different contractors, and were only made more aware of the complications and challenges ahead based upon the lack of willingness many demonstrated in taking on this project for us. Finding a contractor willing to navigate the challenges of the property while executing within a realistic timeline and within an affordable price seemed impossible. That was until we spoke with Maggio. Artie was confident from day one that he and his team would be able to create an attainable resolution. Artie and his team came up with several approaches we could take on executing the retaining wall replacement, provided us a reasonable price, and then met every benchmark set during our project planning and execution. While on site, Maggio's team was efficient and effective proceeding with care and safety but working at a pace that exceeded our expectations. The completed work is gorgeous and far exceeded our expectations for what our backyard would look like. It's already been such a tremendous relief to have our backyard secured, rebuilt, and drained correctly to avoid erosion damage like we experienced with the previous retaining wall. Through the entire process, we felt like Maggio was working with us to succeed on this project and continually exceeded our expectations. I have no doubt now that not only was Maggio the right team for this project, but the right team for any future landscaping/hardscaping projects that remain for my property in the future. Thank you Artie, Stephen, and Peter Maggio for all your support and hard work here at Cliff House.

I moved it on a home I purchased in Feb 9. I had Hudson River hot tubs come look at an existing hot…read moretub that wasn't working . They told me the issue , they took it away and replaced with a very reasonable hot tub that was a great price and works awesome

Jerry is so experienced and has so much 'hot tub knowledge', he's become our 'go to' for anything…read morerelated to our tub. He's easy to work with, reliable and someone you should consider when it comes to hot tub management/maintenance.

Our house dates from 1949, as did the septic tank, a galvanized tin container about 6' in diameter,…read moreno leach field. As the tank had caved in recently, we no longer had a functioning system (which indeed backed into the house at Christmas time.) After we trenched out the old system and at least got liquids flowing, we sought out bids to replace. Not only did the whole system have to get rebuilt to code, but we also had to deal with shale rock inches below the lawn and a wooded area leading down the hillside for the site of the leach field. Given the scope of the project, the first contractor we spoke to was never heard from again. J&R Contracting, headed up the the father and son team of Rick and Rick, arrived 2 days after we called, sized up the project, gave us a realistic estimate given the challenges of the site (e.g. assume an extra day to jack hammer through the shale to create a pit.) We said, "Sure!" Rick took a deposit to pay for the construction of a low profile holding tank, said they'd be back to do the job when the tank was ready. Sure enough, 3 weeks later, the team showed up with two backhoes, a dozer, trucks to transport in sand and topsoil, and chainsaws. We mapped out an area for the tank and leach field, and then they got to work. Over three days a level area was created for the leach field after removing some scrub trees. Specimen trees were tagged and left alone. The big project was jack hammering out the pit, as deep as I am tall. The tank was lowered in, piping connected and soil smoothed over. As J&R already had all the equipment on site, we asked for two days of extra work to bring in ten loads of sand and topsoil to regrade the lawn, reshaping to direct rainfall and winter melt away from the house foundations. The final step in late April will be to distribute shade tolerant grass seed across the new lawn. The final bill matched the original estimate. The added time and materials for sculpting the lawn was, of course, extra. The results far exceeded our expectations.

Never showed up.. spoke with him twice. If your too busy say so. Don't waste the customers time..read more