It's been a few months since my father passed at this time. I just wanted to reiterate how nice…read moreSunrise is. They really did make his last few months as good as they could be. It was a night and day difference from the last place he was in.

The sales pitch is Great and they tell you all the stuff you want to hear but it's all a lie…read more There is no smile app that they claim. They never did laundry. Not once... They never changed my dad. They never bathed him.. If my mom didn't go everyday he would be sitting in filthy clothes and feces... If your loved has dementia I would definitely not have them go here. After 3 weeks of being there they sent him to a behavioral health facility and we couldn't visit at all and he got covid and sepsis and then basically passed away in hospice a month later. I guess if you want your loved one to pass away send them here. They know what to do.

My Mother Mary G, just passed away on March 31st 2026. She was at the Arlington Heights IL…read more facility for about 6 months. The entire staff there are the most loving & caring individuals. The Nurses, Caregivers, Activity coordinators, especially Kristi, Issac and the kitchen Staff all the way down to the laundry gals & the maintenance man Alex. I wish I could name them all. They take such good care of their residents, They get to know the families by first name. Kept me updated at all times. They helped me have a better understanding of Dementia and the behaviors that come with it. Gisela and her staff deserve a metal, they are all so compassionate. The last few months she was in hospice (Suncrest Hospice) Red contacted me weekly and her hospice nurse Gloria are the best of the best. Gloria took such good care of her. Dressing her up so pretty, lipstick and little color on her cheeks. The day she died she looked so beautiful, you never would have known she was 96 years old. She went very peacefully and I know deep down she appreciated each and everyone of you at the Waverly by making the end of her life so wonderful. Thank you, Susan S

My mom moved in April 2025. Staff is very friendly and keeps family members well informed on any…read moreconcerns family has. They make the resident and family feel very welcome. A pleasant atmosphere, very relaxing to the residents. My mom is very happy here. Once a month they host a family dinner or event and all management are there- take the time to talk to family members.

I do not recommend this place to anyone who doesn't want their loved one neglected. My grandmother…read morestayed here from July 31st-August 17th. She was dropped off early and picked up after dinner, 18 full days. Kelly, the admissions person was nice and reviews were good so I had high hopes. I am my grandmothers POA and caretaker, so I know how she is. She is very easy to take care of compared to others. I visited her one time at about 2:30pm halfway through her stay- she was laying in bed in soaked diapers, dirty pajamas, her classes and hearing aid were gone. She smelled strong like she needed a shower, and this was only halfway through her respite. No excuse for her to be alone and uncared for in the middle of the day. When it came time to pick her up on her last day, the first thing my grandmother said to me was "PLEASE give me a shower, they haven't bathed me one time!" My grandmother does not like showers- so the fact that she asked me for one says A LOT. She would remember taking one at a new place if she did. Outside of this stay- she went to an adult day group that gives her showers. The first thing she tells me every shower day when I pick her up is- I got a shower. Arden courts tried to tell me that Diane did get showers- but she must of forgot because of dementia. Based off the way she smelled, as well as the HORRIBLE yeast infections she had (under her breast and other places) it was very clear they let her go 18 days without a shower. When I did my tour- I was told that they give 3+ showers a week. She should've been given OVER 6 not 0, that is what I paid for. Arden court lost my grandmothers hearing aid as well, and did nothing to make it right. We had to get a new one and she went weeks without it. A woman named Angie or Angelica works there- she was very rude when I told her my concerns. This woman told me Diane was given 2 showers during her stay, that is no where near enough for 18 days even if true. She ignored my calls and emails, when we did talk she was just not kind and seemed to laugh at me. Last we talked was months ago, she said she would call me back to let me know if they can pay for Diane's hearing aid replacement. I called multiple times and got told I need to wait for a call- which never came. Very unprofessional. When I dropped my grandmother off the first day- the nurse didn't even want to speak with me or take her medicine, she was very annoyed and I had to wait over an hour. Even then she was still confused why I was trying to leave, maybe because I'm paying you guys to take care of her so I can get a break! Very frustrating experience.

Ingrid was extremely helpful in helping us to find a location to put our 45 year old alcoholic son…read morein facility to help his cognitive memory loss fueled from years of drinking. Very knowledgeable, professional, courteous. We highly recommend her.

Since Encore took over this place has gone steadily downhill. Recently the phones were out for 7…read moredays. Residents could not make or receive calls. Cut backs in activities for those in assisted living. Reduced staff.

This place went bankrupt and screwed many of its residence out of a lot of money. They paid over…read morehalf $1 million for their little homes that were very luxurious and many people's minds and if they weren't aware of the financial difficulties and didn't get out, they really lost a whole bundle and life savings so now Now that they're doing those rentals, I wouldn't rent anything from them. I wouldn't rent a dog leash from them.

My aunt stayed for a respite month. The staff was so accommodating, the room was clean and…read morefurnished and the building had many activities. Guests are welcome to join for dinner at a low cost and the food was delicious. Many thanks to Erin, Peg and Marika (in the dining room) for an awesome stay. I have visited many places over the years with various family members in care situations and this is top notch! We also used the care provided from Elara and the PT/OT's at Chirch Creek, both companies provided great care.

Caring for seniors in a living community can be a mix of both blessing and frustrations…read more Church Creek is clean and organized and provides a lot of activities for the independent seniors. Not every community is perfect. I can only speak fairly to the goodness that exists there. When physical troubles get severe, needs get severe and demands rise. Each hurting patient wants care, pain relief and hope. I don't know how the nurses are graded at this facility but let's give them the benefit of the doubt.

They work hard to match you or your loved one up with the right caregiver. They are punctual and…read morekind. They provide excellent care for their clients and I would not hesitate to recommend their services.

Had temporary care for my 89 year old Mom while we were out of town and what a great experience…read more Such peace of mind knowing he was being well attended to. So great we are going to do this permanently 3 days a week. I am ready to go back to being the daughter and not the complete caregiver. Inspired Home Care is allowing me that blessing!

This company is very arrogant. Yes of course they go above and beyond and work shifts themselves…read more They are all about the money. They do not care about the caregivers. They rate on a previous employers pay and request previous paychecks. Andria speaks to you like a child. One of her favorite sayings is: "Like I said". Very immature office staff. The company has nothing to offer their employees. Caregivers stay clear away. Clients good luck. They will fill the shift themselfs.

Professional and extremely caring staff! We have been using AH In Schaumburg for a while to help my…read moregrandparents with some help around the house and reminders to stay on top of their medications and appointments. The staff and owners are very knowledgeable and always willing to help with anything they can. They not only serve Schaumburg but the surrounding area as well! Prices are very reasonable. You get what you pay for! We know our grandparents are well taken care of everyday! If you are in need of care don't hesitate to give them a call! You will not find anyone more qualified for the job than assisting hands!

Terms of a rehab facility this place was OK. My family member was there. the staff we had was…read moreamazing definitely short staffed as is every other facility is the food is just OK. It was not. My family members favorite food. But it was something you can eat. They took very good care of my family member while there for a while. The big thing anybody has to remember when sending your family to rehab is that they're always understaffed doesn't matter what facility you go to as long as the staff does their best they care, and they have a good heart. That's the important part, so treat the staff like you want to be treated. Be respectful, kind, and nice Little bit of love goes along way. I will say the rooms are very plain they could use just a picture on the wall or something to perk it up. These people sit there for my family member was there for like a month and it's just drab yellow you know a piece of artwork or poster or something might just be a little nice to give them something to look at while they stared wall.

My name is Alfreda Burton, My Mother in law's is there for Physicians Therapy and I complaining…read moreabout there Contract that they want people to Sig, I think it's too much for elderly people to sign without having attorneys look it over we refuse to sign there are bull her and us to sign we will not sign and I will never bring my mother in law back there again