Price is part of the reason why I gave a four star but you're in Jackson, Wyoming where everything is expensive. It was a nice suite, but the hotel seems a little dated in parts, but our room was pretty cool. The bedroom is separate from the rest of the suite, we had a full kitchen including dishwasher. There's a living room area and also a nice desk area where you can work on a laptop or drink a beer and watch TV. Parking is $20 a night if you want to park not on the street. Lots of close eateries to walk to as well. read more

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This Homewood Suites is located in downtown Jackson. I will break down the pros and cons. We stayed here 6 nights (5 nights of which were on Hilton points and one night we paid for, which was $850). I would give it 4 stars. Pros: *It's in walking distance to downtown Jackson with restaurants and shops. *The staff are the friendliest and kindest people. *They had complimentary bear spray you can use. *The bathroom and shower is roomy with good water pressure. *Complimentary breakfast from 7am-10am. *Staff were quick to fix any problem we had *Free parking on the street if you can find any (highly unlikely though). *Relatively close proximity to Grand Teton National Park Cons: *This Homewood Suites is much smaller than any other Homewood Suites I have ever stayed at so if you are used to Homewood Suites, this one is small and no roomy like every other one I have stayed at. *It is overpriced. To be fair, all of Jackson sadly is now especially downtown Jackson. If you want to not overpay, stay outside of downtown and probably all of Jackson entirely. *The safe is placed on the closet floor taking up the little closet space you have. *They charge $3 a wash and $3 a dry. The dryer on the third floor didn't work well so you had to pay way extra for additional dry time which was annoying. *It's an older hotel. *Parking is behind the hotel and $19/night. You will likely not find free parking on the street as it's an extremely overcrowded area so expect to pay this every day. *The hallways are narrow. read more

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We spent 4 nights here. It is a good hotel in a great location as you are able to easily walk to restaurants and bars. Our room was clean and comfortable. No issues with the room at all. Staff was very courteous and helpful. It was a great value for our quick trip! read more

First, I want I say that Ann(e) at the reception desk is fantastic and deserves a raise! Regarding the hotel, it is in a good location to reach the stores and restaurants downtown Jackson. However, this hotel is old, and in my own opinion, not worth the price to stay there. Additionally, it is $19 per night to park your car. When you add all of that plus taxes and fees, it is a ridiculous amount. The carpet is old and dingy. The AC unit in the room did not keep the room cool. And, every time the air cut on, a very strong flow of cigarette smoke filled the room. The breakfast was the regular "nothing to write home about" food. On Wednesday, they do offer a social light food. We got a small salad and right before we put the first bite in our months, we noticed a long hair in the food. We decided not to partake and left. If I were to visit Jackson again, I would opt to stay elsewhere. read more

We stayed there for three nights and our disappointment started with the room size, where it looked to us that they added a full height partition to make a "suite" out of what would have been a large single room. If the sofa bed was opened, it would be essentially impossible to walk around it , and there was only one chair in the suite, but that's OK because there's almost no place anothe chair could fit. (I considered leaving after the first night, but my wife has physial problems that would make that awkward.) The towels were luxurious but, other than a shower door handle that was big enough for one towel, there wasn't anywhere else to hang them. There wasn't single hook in the rest of the suite! (I guess we could have hung them in the closet, and we actually hung the wet washcloths off the kitchen cabinet handles.) We used one of pots, but there was nothing to scrub the pot with, and the kitchen didn't have any paper towels! The breakfast area was supposed to open at 7AM, but the day we had an appointment off site at 7:30, it wasn't open until 7:25 . At the "evening social" I took one bite of cheese and knew that it had been out and drying for hours, and the rest of the offering was scant and unappetizing. I realize that hotels in Jackson can be expensive, but the operation and maintenance of this place spelled cheap! There is parking on the hotel property, and they charge $19 per night. read more

Great location just a few blocks off the Main Street restaurants and shopping. Rooms are quiet, clean and updated. Beds were comfortable and in room coffee/tea services were well stocked and enjoyed. Staff were professional and friendly. read more

Good location in downtown Jackson. Tucked in the corner of the main town square with everything in walking distance. It was a great home base for exploring Grand Teton National Park. About 15 mins from the airport, making it a convenient place to stay. The rooms were clean and roomy. The employees provided amazing service. They were friendly and helpful during our stay. The self parking behind the hotel was a bit limited. read more

Decent property for Hilton. Central location and free parking are key. Check-in thru the app was smooth and, with the electronic key, I saw that the room was ready a little early. Rooms are a decent size and the bathroom was pretty modern and clean. WiFi had issues, both on devices and with laptop so it was a bit of a pain to log on and get some work done between excursions. Breakfast was lackluster, primarily due to limited space to set out anything. Some road noise but overall the rooms are pretty quiet. read more

Noisy, small, overpriced rooms. Breakfast was delivered well. Very untypical Homewood Suites, great location, but will not return.

If I could the rating would be a solid 3.5. It's our 2nd stay here at this facility. Pros: While the place is showing its age - you can tell they are trying hard to stem the tide. Free parking off street. Small units - but nice separation of space. Full tiny kitchen. Big shower and good water pressure. Friendly staff. Much larger TVs than described - at great 42" each. Free wash/dryer on each floor. Cons: Could be cleaner. Keep in mind, though, between C19 & winter, this is challenging. Ridiculous placement of safe. You literally need to be in the closet facing upside down to set it. Need to ask front desk for ice. read more

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Very nice hotel with beautiful rooms and a friendly staff We decided to stay in Jackson Hole while visiting the Grand Tetons and decided to try this hotel. Check in was easy. The staff was friendly. They are very covid conscious. The room had an unbroken sticker on the room door stating that it had been cleaned prior to us opening it. The staff disinfected the luggage cart when I returned it. Staff was wearing facemasks and there was a shield at the front counter. They do not clean your room during your stay but you can request clean towels from the front desk. The room was a very spacious single bedroom with a fireplace. Overall, very nice hotel and great staff. Stay here if you visit Jackson Hole, Wy read more

Homewood Suites by Hilton Jackson - View out of the window - Hotels Near Me - Jackson, Wyoming

Room was nice. There was construction going on during the entire stay which made it difficult and there was repaving in the parking lot. There was a shortage of parking spaces and the parking area was not paved and had big holes in it. Because of the construction the dumpster bin took up multiple spaces so everyday it was difficult to find a spot. And they charged each day for the parking. Just was not a comfortable stay. I will not be staying there again. read more

Great hotel for my needs! I stayed 3 nights here in February for a snowboarding trip and I was very happy with the accommodations. The check in process was as fast as could be, and that was especially great since I had been traveling all day. I stayed in a king room with kitchenette and fireplace on the 2nd floor (220). The room was clean, plenty of space, bed was comfortable enough, but may vary for your preference. The shower was large and most importantly the hot water was east to get and the water pressure was excellent! The hot tub was good, and much needed after a day on the mountain. There is a small room with a few things for working out (wouldn't call it a gym) but they did have a peloton. Location was great, I was able to walk to the brewery, cowboy coffee Co, and the million dollar cowboy bar. I didn't check out the breakfast because I went to the cowboy coffee co every morning instead (excellent place) Parking lot seemed a bit small, but I never had any issues. I will definitely be staying here the next time I go to Jackson. read more

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We stayed here our last night in town. Our flights got updated and we were going to have to leave super early in the morning. Instead of driving through the night we decided to drive into Jackson a day earlier and spend the night here so that we could fly out of Jackson Hole early in the morning. This location is conveniently located within minutes of town center. The price is reasonable and honestly, if we could have redone our lodging arrangements we would have stayed here instead of in the Grand Tetons park. They offer FREE breakfast, FREE evening socials, FREE internet and has a indoor pool and ho tub. They also give out cookies at 8 pm in the lobby. Our room had a full kitchen, living room with a fireplace. It was beautiful and roomy! They staff was super nice and I'd highly recommend this location. I am grateful to be a part of Hilton Honors. read more

Hotel was centrally located to everything we did in Jackson. The staff was very friendly and hotel was clean and felt it was safe. Amenities are all Open. Loved the oversized bath towels! Finally a hotel towel that isn't a postage stamp, thank you! The bed was a bit wavy and not as comfortable as most Hilton properties we stay at. I would like to note the rocks used to prop the outside doors on the stairs are a real danger. A door stop or something safer than the rocks left there should be provided. They can slide under the railing posing a real danger to the people and cars below!!! Parking is also an issue. Can't park in the street or will get a ticket and not nearly enough spaces for the property. We asked where to go when we couldn't park and they let us park in the no parking zone so it was handled no big deal. Breakfast was provided in a bag at the desk daily, it was a nice touch! read more

Robert at the front desk was great , I made a booking error and he made sure everything worked out. Thanks again.

Overall this hotel was below our expectations that we are used to staying at a Homewood suites (which is our hotel of choice when traveling). Two adults, three kids (13,11,8). We had a one bedroom suite with two double beds and pullout sofa. The room is clearly not designed for two double beds because we couldn't shut the door. Weird smells in the hallway but luckily the room was fine. The staff were friendly but only stocked the room with three towels and when I asked for more room I had to go down and get them (understaffed?). However, it's location is great with it being walking distance from Town Square. The demand for rooms for Jackson is the only reason they can charge close to $400 a night, if there was more availability elsewhere (and there currently is a lot of construction going on) we would choose to go elsewhere. Keep that in mind when checking out this hotel. read more

The only reason this review is 3 stars instead of 2 is because of nice staff we met yesterday. The hotel room we got was dirty, toilet barely flushed, fireplace didn't work, staff upon arrival was not welcoming at all. Staff at the front desk that evening was rude. Overall I was greatly disappointed, I would not of paid over $120 a night for this room. Perfect location tho. read more

Hubby and I were here to celebrate our 30th wedding anniversary and to renew our vows at Lunch Tree Hill at Jackson Lake Lodge and we were pleasantly surprised with a bottle of wine, chocolate and a wonderful note, that we are keeping and will cherish, in our room. Rooms are very small and you have to walk sideways to walk in the bedroom!! We've had hotel rooms in NYC bigger than this! But, the staff is AMAZING and makes the stay so worthwhile!! They are fun, courteous and genuinely care about you and your day. Kelsey, Jeff, and Gregg made our stay memorable and fun and we are so grateful to have met them. read more

The Good: Everyone at the hotel was very nice and polite. The Bad: Pretty much everything else. We arrived to a room that was just not clean. There was actually potato chip (or some other food stuff) debris all over the kitchen floor, and the rest of the floors had obviously not been vacuumed. We did tell the front desk clerk, who went up himself to clean up, but still the first impression was not good. By far the most disturbing thing about our stay was the smell. Despite being billed as a "non-smoking" room, the place just stank of cigarettes. We did have a travel candle, and would light it while we were in the room, but whenever we returned to the hotel after being out, that cigarette smell was back again. For some reason it seemed to be particularly bad in the bathroom, like someone was blowing cigarette smoke through the vent. We didn't spend much time in the room during our stay, but we really should have asked for a room change anyway. To add a bit of insult to injury, while passing through the lobby my GF actually heard the staff discussing how our room had a continuing problem with smelling like cigarette smoke! So basically they knew the room smelled, and put us in there anyway, even though the hotel could not have been 50% occupied, and there must have been other rooms available. I would not stay there again. read more

What I Love Most About This Place- 1. Friendly staff 2. Breakfast every morning -7-10am 3. Dinner M-Thurs-530 to 730 (?)...WHO IN THE WORLD DOES THIS 4. Free WiFi 5. Within walking distance from attractions 6. If you're heading to the parks, the road that leads there is very close so you don't have to cross town or anything 7. Fresh coffee 24/7 8. Laundry facilities on my floor (not coin operated..FREE) 9. Cookies and milk in the evening (so cute and thoughtful) 10. I saw some bikes, not sure if they are for rent or free for guest use It is a bit pricey, but look at all the stuff you get!! Oh yeah...they have a small parking lot in the back...it's free parking. Will be back in the future. Thanks to the amazing staff! read more

This was our third stay at this Homewood Suites in Jackson. We stayed in a room with a fireplace, a full living room area, and a bedroom with one king bed. It was a handicapped room, which actually makes the room more spacious. We did have an issue with the bathroom shower area being extremely dirty around the floor. I brought photos down the next morning and when we came back from our day in the parks, the woman at the desk told us that the issue was resolved and that they comped our room for the first night. I thought this was more than generous. When we got back to our room it was indeed cleaned perfectly. One of the things we love about this hotel is there friendly little extras. First off, on weeknights they have a free dinner. This is perfect for us and they always have something we can eat. The breakfast is also excellent with fresh offerings. They also have different things each day. In addition to the meals, each night they have milk and cookies in the lobby. The prices are a little more than we normally pay for a room but we always splurge when we stay in Jackson to visit Yellowstone and Grand Teton National Parks. We will be back! read more

Decent hotel, great location Okay so this place isnt your typical homewood suites. It definitely was an older bed and breakfast type hotel that they turned into a homewood. Cool points were added to this place when i saw "beach cruisers" outside and asked why they were out there. The front desk told me i could take them out whenever i want as long as i donate money to some charity, but of course donation was optional. I had the one king suite and it was very tiny for a suite. Good things about it was it came with a fire place, 2 flat screen TVs, and full kitchen. The location was pretty awesome. One block away from the main drag, cant get any better than that!! I came in june, my hotel price was alittle outrageous. $270.00!? read more

There are some nice things about this place. 1. Staff - every staff member I encountered was friendly and helpful. 2. Free bikes! I only took advantage of the free bike/helmet for about an hour, but it's a great perk (no kid bikes, though). 3. Location! Walk to the town square - it's just a few blocks away. 4. Breakfast and dinner (we didn't eat dinner there, but it was nice it was offered). Dislikes? 1. Price - this place is wayhayhayhay over priced. Nearly $800 total for two nights and weeknights at that. 2. For that price the size of the room was small and not that nice. We had the King sweet - that's all that was left when we made the reservation. It had a king bed for us and a queen -thin, springy, sofa sleeper pull out - for the kids. Hardly enough room for the four bags in this small space. The kitchenette area was tiny, the dishes in the dishwasher said clean but were not, and it just didn't look well kept in general. 3. Did you see the photo of the "workout room?" A treadmill, a half deflated exercise ball and some medicine balls. Oh yeah - I think there was a yoga matt rolled up in there, too. This place would be five stars if it booked for $125 - 150 a night - because that would be a great value for what you get. Nearly $400 per night - 360 something - just because you're in Jackson? Me thinks not. read more

Excellent stay, the front desk staff was amazing. The rooms were better than expected and so thankful of complimentary breakfast each morning and light dinner items Monday thru Thursday.... Oh and the homemade cookies each night in the lobby were delicious ..... We took advantage of the complimentary shuttle to Jackson Hole ski resort which worked out perfect.... Cannot say enough about the staff at the front desk including Fred, they made our trip special and went beyond the call of duty THANK YOU SO MUCH read more

Stayed here for the third time....wouldn't stay anywhere else! The staff here are awesome. If u need something, just ask! Airport Shuttle is super convenient - just call and let them know your flight information And they'll be there! Skiied three days and they shuttled us to and from JHR. The breakfast is decent...not spectacular but it's super convenient. And fresh baked cookies at 8 pm! Matt, Kelsey, heather and Cameron were awesome! read more

Clean, they give you free dinner and breakfast which is amazing. Stayed for 4 nights. Front desk lady Robin was super friendly and super helpful. Will definitely stay every time we come to Jackson read more

If you are used to quality service at a Homewood this is not the place to stay. Horrible food. Rooms stink. Toilets back up and NO one at this hotel knows how to fix these issues. If you are used to. Homewood Breakfast and Dinner. Don't set your expectations high and you wont be disappointed. This location is an embarrassment to Homewood and Hilton. There are many non chain hotels in the area who know what they are doing. read more

This hotel was awesome! Thanks for Levin and Kyle for their kindness and advice in the check-in process and for dinner recommendations. We got upgraded to the Aspen Suite that was absolutely fantastic, with cathedral ceilings, huge windows and a jacuzzi bathtub. Too bad I only stayed there one night, I wish I could have enjoyed this property more. read more

Much nicer rooms than the Hampton down the road. At least that's my impression. Much cheaper than the Hampton too... I'm a Hilton honors member so I can honestly say this after staying at both. read more

A major pro to this hotel is proximity to downtown Jackson Hole. It's just a short walk to countless restaurants, bars and shops. It was also beneficial that it was a very short walk to a park with a playground for my toddler. All hotel employees that I encountered were outstanding. They were friendly and always looking to help us to be sure that we had the best experience possible. It's also nice that breakfast is complimentary, but the food is just ok. We stayed in a king suite. It was great to have the bedroom separate so that we could hang out after the kid went to bed. The rooms are all quite small though and the living room couch is hard as a rock. All in all I wouldn't hesitate to stay here again. Just don't expect anything fancy. read more

First time staying here. Was expecting to be in the middle of nowhere BUT, was pleasantly surprised that the main drag is just a couple min walk away. VERY close. With their airport pickup and ski shuttle, no rental car is necessary, saving lots of $. I didn't know you had to reserve your spot on the ski shuttle, but now you know. The hotel and rooms are clean and no frills. Had a fireplace and plenty of room though. Breakfast was better than I expected. Warm cookies were appreciated in the afternoons. I'm not a big reviewer but, I have to recognize manager GUILLAUME BAUCH for truly being excellent. He went way out of his way to accommodate us and couldn't have been more helpful and friendly. He deserves a big raise or promotion. Thank you again Guillaume for making our stay so great! read more

Stayed here for a week ski vacation and had a great experience. It's a good location and within easy walking distance to Town Square and the Elk Refuge. The room was clean and the kitchenette came in handy. We also enjoyed the gas fireplace in the room to dry our gloves overnight. The staff was very friendly and always greeted us when we walked through the lobby. They ran a ski shuttle, which was very convenient. It left at 8am and picked you up at the mountain at 4pm. It was kind of annoying to kill time in the morning at the mountain, but I can't complain for free. The START bus is only a block away and another great alternative ($3). We took the bus to the grocery store and it was free to ride in town. The bus drivers are so friendly and helpful. The hotel also has a free airport shuttle, so there is little need for a rental car. The hotel had various hot breakfast items in the morning that were pretty good. On weekdays, they also had salads and hot snacks at night, which was nice. Our favorite thing was the cookie hour! In the evenings, they had hot, fresh chocolate chip cookies with milk. Yummy! We used the hot tub pretty much every night and it was really nice after a day of skiing. The lap pool was also nice and heated. The workout room is pretty small (1 eliptical, 1 treadmill, and a weight bench), but we didn't see anyone in there all week, so it's not a problem. I appreciate the water cooler and TV in the workout area. Overall, we had a great stay, and would stay here again for a ski vacation! read more

We stayed here two different times in one week - a Wed-Fri and back again on Sunday. I will spare you the details of why, because frankly my husband is sick of my complaining about it (not hotel's fault.) First off I will say that this is a pretty new and nicely appointed hotel. The suites have a separate bedroom (w/ tons of pillows, yay!) and living room area w/fireplace and a nice little kitchen with full-size refrig w/ ice maker, glass cooktop, dishwasher, pans, dishes, glasses, and silverware and the housekeeper did our dishes every day (I did a few loads too). Bathroom was all granite with the sink outside. Shower stall w/o bath tub which is kind of lame when you have to give kids a bath. Also every floor has a free guest laundry room available 24 hours which is a nice thing to have when you are on a 3-week road trip with three kids. There is a nightly managers reception (during the week only I think) with free (i think) food but we didn't make it to any of them. Breakfast is complimentary serve-yourself mediocre budget hotel breakfast ("breakfast room" setup with the microwave sandwiches, juice dispenser, waffle iron etc.) I would expect better from a hotel that charges what they do (I know...location, location, location.) Speaking of location, they are in a pretty nice little spot. Two blocks east of the main drag, very quiet, easy walking distance to everything in town. One block to the city park with a nice playground if you have kiddos. Free wi-fi. OK so now here are all the things that WERE their fault. Our first room was nice and clean...except for the old box of leftover pizza on top of our fridge! OK, honest mistake when housekeeping forgot it the first time. Frankly I did not even notice it until the morning as we had gotten in kind of late and crashed. When I called the desk and told them about it, they apologized and said they would send someone up right away to take it out. An hour later, I called to ask them if they were coming for that pizza. She said the housekeeper decided just to get it when got to our room on her cleaning rounds. That was really uncool. I feel that moldy old pizza is something that should be attended to right away. That was our only problem with the first room. 2nd floor laundry worked fine but since I forgot to pack my own laundry soap I had to buy Tide from the little store at the front desk at $4 per load! Ouch! So when we came back Sunday we had quite an adventure. First off, the reason we came back in the first place was that we were unable to cancel some of the nights my husband had originally booked using his Hilton points. Every other time he has ever booked a Hilton stay in his entire life, paid or for points, he has been subject to a 6 pm day-of cancellation policy, and he was not notified any differently this time. When we called on Monday from Yellowstone to cancel our first two nights (intentionally reserved separately from the rest of the stay for this exact reason, in case our plans changed) and he was informed that this hotel had a 3-day cancellation policy and they would absolutely not budge. They did let us reschedule our Tuesday stay to Sunday (Saturday was booked.) (I think the nice people at Hilton HHonors ended up crediting the lost points back to his account but what a pain in the butt.) But I digress. Our room on Sunday was not very clean (even before we got there.) On Sunday evening one of my daughters puked all over herself in our car. This meant a lot of cleaning and a lot of laundry for me. And a lot of time spent sitting on the bathroom floor fighting with the car seat, which is where I noticed that things were..um..less than clean down there. I did what I could on the car seat with a package of baby wipes and asked the front desk for extra washcloths and maybe a bottle of kind of cleaner. It was like pulling teeth trying to get the washcloths and they insisted that all of the cleaning supplies were locked up for the night. Well to add insult to injury my daughter then puked on the couch. I did my best to clean it up but with only water I couldn't do much about it and I told them so. Finally the kid from the desk brought us some extra towels and washcloths. So on to the laundry. The third floor dryer did not work for sh*t. I kept running it over and over and over again and the clothes would get hot but just not get dry. About 4 am I was starting to feel like it was all a bad dream and just went to bed...but when I got up at 7 the damn clothes were still wet!!! Later when I ran into the head maintenance man, and apologized for the disaster that was our room, puke and all, he told me the dryer vent duct was kinked and it's a recurring problem. Um....maybe you should get a better vent duct! Or brace the dryer so it can't squish the duct! Two stars for iffy housekeeping and unhelpful workers! Expensive hotels should do better. read more

Great location in downtown Jackson Hole! The hotel is pretty nice, but the location is what sells this hotel. The free breakfast is good and filling and they offer a free dinner Monday - Thursday nights - pretty nice! The parking is free which is also great! The staff was nice, the rooms were comfortable and the location is great within walking distance of everything in downtown Jackson Hole. read more

Excellent location here for our several days visit. Actually in a handicap room due to standard room shortage but sure ok for DG and me. I volunteered the couch with gas fireplace. Everything good here as is location edge of downtown area. read more

Located within walking distance of many shops and restaurants in Jackson Hole. We got the two bed suite with a kitchen. Has a one bedroom apartment feel which is kind of neat. They had complimentary food from 5-7pm, but we missed it because we were out catching the sunset over the Tetons. They offered complimentary milk and chocolate cookies in the front lobby after 7pm which was nice. Includes a complimentary breakfast in a room off the main lobby. read more

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Wonderful service. Spotless rooms. Upscale decor. Great location, just adjacent to down town. I come here again in a minute!!

Stayed here and went to Yellowstone. Room was spacious and clean. All of the staff were helpful. The hotel is walking distance to the shops and downtown area. The free breakfast was good and a hit with the kids. The free parking in the back was nice. Free wifi was good. read more

I would give the staff five stars, but unfortunately the hotel was an extreme disappointment. There is no A/C in the rooms. The hotel is old and they can either offer heat, or air, and they choose heat. The room must have been 80 degrees and even with the window open the five inches they allow. The bedroom is so very small that you have to maneuver the bedroom door to exit the room. It cannot freely swing open , as you would expect a door to. For 200 dollars a night, I was expecting something halfway decent. The staff is very , very nice however and I feel badly leaving a bad review, but I wish someone told me that there was no air at the hotel and that there was no room to walk at all in the bedroom. There is no place to put your suitcases in the bedroom. The bathroom is extremely tiny and there is a sink out in the open area where you have to brush your teeth. There is no ice maker in the freezer, and although it was 9 degrees outside, it felt like 90 inside, and that was with the a/c shut off. The only truly modern hotel in Jackson Hole, and the only one I will ever stay at if I go back is the Four Seasons. read more