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    The Cloudveil, Autograph Collection

    4.2 (46 reviews)
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    Hannah L.

    The design of this hotel is stunning. I came during christmas time and loved every single room and detail. it felt clean and cozy. The staff were all very pleasant

    Christina S.

    I love this place and can't wait to come back. Everything was amazing. The bed is super comfortable the shower is luxurious and the snacks near the elevator are delicious.the room came with a daily event and fancy local toiletries. There is a nespresso machine in the room but they also have snake river roasters coffee in the lobby from 5-9. The hot tub outside is the perfect temperature even on a freezing cold night. If you need anything just ask and the front desk can help.

    Entry hallway
    Joe L.

    After 3 nights of staying at a cabin at the Yellowstone Hotel, we had a much needed stay at a proper hotel stay at The Cloudveil. The lobby was inviting. Our room was spacious and very well appointed with a modern ski lodge decor. Much attention was paid to the finishing details including leather-wrapped trimmings to the furniture and fixtures. The bathroom is very laid out with a 2-person shower stall and a separate toilet room. We are most impressed with the little things like complimentary water bottles. Each floor has a refueling station with water, tea and snack bars. Loved our stay at the hotel.

    Uyen D.

    Another great experience at an Autograph Collection. While planning our Wyoming trip, there were a few hotel choices for us. We decided on cloud veil because of its location and let's just say best choice ever! Each floor has a snack bar - chips, trail mix, goldfish mix, hot chocolate mix, tea, water stations and La croix. Amazing. They also provide water bottles that became very useful during our hike days!! Service was great. Room was cozy, great bed, large bathroom with lots of vanity space (hard to come by) and the in room fireplace is amazing! Don't look any further, stay at cloud veil!

    Schelly Y.

    The Cloudveil is conveniently located downtown near all the shops, restaurants, as well as nearby tourist attractions. Rooms are modern / clean and the free water bottles and snacks near all the elevators are a nice touch!

    Socialle C.

    Dog friendly hotel rooftop bar. Great atmosphere great food. Server recommended the food and we love it!

    They give a nice water bottle when you stay! And have Nespresso in the room!
    Angela R.

    For the most part I really liked this hotel. The location is great and as other reviewers have mentioned, it has a Cowboy Chic style to it. It's definitely the most modern option in the area. They had really nice touches like a hot tea station and complimentary snacks and La Croix sparkling water. The lobby was quite bustling and they put on fun events and pop-up shops. And they have a real wood burning fireplace! Valet was always ready to get our car and house keeping was fairly good. They forgot to give us new water glasses and coffee mugs one day and I had to call down for them though. Something that really made the stay not perfect was their AC system. The air would blow super cold in the middle of winter and there was no way to turn it off from the room. Each of the four nights we stayed I had to call down to the front desk and ask them to turn it off manually from their control system. We finally just started using the small opening in the window to cool off the room because it was such a hassle to turn off the AC. The fireplace was a really nice touch, but it didn't have a thermostat, so it would make the room super hot, hence needing the AC or an open window in the middle of winter. But the fireplace was an amazing touch to the room. Made it super cozy! We ate one night at The Bistro to dry hamburgers with hard fires and a burnt bun. But the room service bacon and eggs were good. The Bistro's chocolate croissant was hard and stale one morning and fresh and soft another. There was also no coffee service in the lobby. We were told upon check-in they would have coffee until 7am. But there was none. The guy at the front desk was nice enough to go get me a cup at 6 AM. But I usually drink more than one cup and just wanted a coffee station. The Bistro didn't open until 7 AM, so my options were slim and the Nespresso machine in the room was so incredibly loud, I couldn't use it without waking my boyfriend who sleeps in later than me. I loved the modern bathroom and large shower with amazingly powerful shower head. The toiletries offered also smelt great! They also made my hair look good! However, the outlets all went out in the bathroom and despite asking the hotel to fix it, they never did. So I had to blow-dry my hair with an outlet by the fireplace. The bed was super comfortable, as Marriott brand hotels often are. And they had feather pillows upon request that were equally as comfortable. I'd say overall this hotel pulled at my heartstrings a bit. At times I loved it and at times I was frustrated with it. But I do think it is the most modern option in the area and the staff is super friendly. I would recommend springing for a room above just the basic. We did the least expensive option and the view outside the room was of the alley and construction of another building. Not the prettiest sight for a snowy morning in Jackson Hole! But the room itself was modern like the rest of the hotel and I loved the Cowboy Chic style!

    Todd H.

    Hands down the nicest and hippest hotel in Jackson. The aesthetic of this property is dreamy. Think chic cowboy. Location: The Cloudveil is right off the main square. This is the place you want to be in Jackson and is in the centre of it all. Employees: Very kind, sure there are a few hiccups, but the property has only been open for four weeks. I encountered nothing but gracious above and beyond service standards Rooms and common areas: I have to admit I love those chic hotels with a modern feel. The Cloudveil delivers in a different way you probably haven't seen before. There is clearly a Wyoming, cowboy vibe, but it's modern and fresh. I had a one bedroom suite and let me tell you. You'll be giddy when you walk into the room and I've stayed at alot of hotels. The tub, amazing, the shower amazing, the bed, an engulfing cloud.... too many highlights to mention. Wonderful expresso machine for your morning coffee... and a refrigerator drawer... to store your snacks. I will tell you we did have to wait about an hour for our room (we arrived about 3:00 PM.) but listen, when you're at a place like this... go and sit at the bar, have an appetizer and enjoy. The staff was kind enough to buy us a really lovely cocktail and took our numbers and texted when our rooms were ready. Bonus: As you get off the elevator they have a little station with chilled La Croix and snacks like granola bars. These are touches that distinguish a 5 star and a 5 star PLUS property. Cloudveil, You've spoiled me and when I have to stay ANYWHERE else, I am already prepared to be disappointed.

    Fireplace in the room

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    Page 1 of 2

    Ask the Community - The Cloudveil, Autograph Collection

    Review Highlights - The Cloudveil, Autograph Collection

    It is located right on the square which makes it the perfect location to access restaurants and shops without ever having to get in a car.

    Mentioned in 4 reviews

    Read more highlights

    Hotel Jackson - Double sinks. Always appreciated!

    Hotel Jackson

    (97 reviews)

    $$$

    This hotel is excellent, but quite pricey. Rooms are exquisite and come with a gas fireplace which…read moreI have never seen in a hotel before. Service is impeccable, they even brought me a macaroon to my room randomly. I kept going to their snack bar to get cookies and energy bars. We also ran into the owners and they seem like very nice people. 10/10 recommend if you can afford it

    It was the most expensive place for us to stay, but since we were returning from a week in the…read morewilderness, the thought was that it'd be a great place to unwind for a few days before continuing our journeys. It looks and (almost) feels like what they describe it to be... So we bookended our hiking trip there... the first night we dropped into the restaurant but after being sprayed with cleaner as the hostess washed the table next to us, we wandered away... it was chlorine on my and my girls skin and clothes. When we returned from the wilderness, all we wanted was a quiet evening. Now, Jackson is Disneyland for cowboy LARP participants so that's a tall order as we discovered, but it turns out that our suite was directly below the rooftop bar where that evening there was some sort of event. It sounded like a wrestling match was happening upstairs, with a driving EDM soundtrack that kept getting louder as the evening went on. I went upstairs at 11 to find staff sitting at the bar drinking with the music so loud they had to turn it down to hear me tell them that we were trying to sleep downstairs... someone offered me a drink to compensate for the noise. I went downstairs to find the manager, but was told by the front desk person that the owner herself was the one who had offered me a drink. We have received no communication from the hotel after both of us repeated this chain of events to employees at the front desk. I expect that this is simply how they operate and view it as somehow acceptable. Hopefully if you are looking for a quiet place to stay you'll steer clear. I'm torn writing this since the Valet, Bell, Concierge, and Restaurant staff (barring the hostess) were all lovely and helpful and really deserve to be in a better situation.

    The Rusty Parrot Lodge - Upstairs library / coffee bar

    The Rusty Parrot Lodge

    (51 reviews)

    $$$

    This is the premier hotel in Jackson town easy walk to all the stores but a couple blocks out of…read morethe main drag so you avoid a lot of the late night corral team. Loud noise and traffic spa is great boots wonderful check it out.

    This place ROCKS!!!…read more - Modern - the brass bathroom hardware and tile and granite and tub and shower was tea! The bath salts and bath products and the awesome blow dryer and robes and slippers rocked! - The full length mirror and sitting area to out shoes on or take them off was thoughtful. - The Teddy Bears and notes to our family were a cute touch as we were celebrating a lot. - The beds are wayyyyyyyyy comfy!! Best ever!!! - The stickers, postcards and letterhead were nice touch as was the dark and milk chocolate truffles with salt! - The cute refrigerator drawer with the aluminum can GTNP waters was a nice local touch. - And the free popcorn and bars was a nice touch as well. - The throw blanket is nice and the extra blankets are super warm. - Lighting was great on a corner room. Eg 329. - The lounge on floor 2 with all day coffee and tea was so nice. The observation deck with the outdoor fire pit and wildlife viewing deck with the telescope was fantastic! - Restaurant and bar, spa, outdoor waiting area for the spa, hot tub, outdoor sitting area, handmade jewelry in the lobby, all awesome options. - And the free rental of electric or manual bikes to scoot around town is cool too! The loaner umbrellas was also great. - And the pillow spray and eye mask was perfect! - The staff went above and beyond, they genuinely care and are so happy and helpful! Service is top notch! They went out of their way to find us great restaurant options fairly late. - Very walkable to town, parking is easy and the river and mountain right next to it is so serene. I will 100% be back!

    The Spa At Rustic Inn

    The Spa At Rustic Inn

    (15 reviews)

    $$

    I'd recommend, but with some constructive criticism. The masseuse shouldn't scold the client about…read moredrinking coffee before the session. My masseuse was very good, but she had what I felt like was a lot of criticism about my posture, my breathing, and more. She paused too much during the actual massage with hot towels. Seemed like way too long I waited for actual hands on massage. She never offered water. She appeared with a clipboard at the end and I didn't even have my glasses to see what I was signing. She was gone like the wind once I paid. I love massages. I get them all the time. She knew what she was doing. She gave a great massage, but it came with some deficiency in bedside manner.

    We arrived prior to our massage appointment to enjoy the sauna and hot tub. The area around the hot…read moretub had no chairs, no tables to place our towels, robes or belongings. After being in a highly chlorinated hot tub I wanted to rinse off and hydrate my skin with some lotion. None to be found in the men's locker room. I asked one of the massage therapist who happened to be walking by and she said "we don't put lotion in the locker rooms". My response- "you don't provide lotion in a spa locker room"? Her response "nope". She was very rude, snappy and short in her responses. The inside temp of the spa was 88 degrees. We felt like we were suffocating in very hot air. Unfortunately we ended up leaving before our appointments. We did not get a welcoming friendly vibe. Lack of interests in the customer needs. No thank you! I will take my time and money to another spa. In response to Amber- you are correct. We did receive a tour of your spa which was much appreciated and also expected. Your spa men's locker room also lacked correctly sized spa slides. All were size extra small. But after a very brief short tour there was no one left in sight to assist. "The butler" who didn't realize her title as butler when we asked. We were not sure who to address concerns and questions to." We couldn't find you Amber to address our concerns regarding the very warm temp of the waiting area, get a WiFi password, and recieve proper products for our visit. While you may claim you are an "intimate" boutique spa. Your service did not provide any level of intimate personal experience. Your employees should have the answers to basic questions/ needs of a spa. Lotion is a basic essential.

    Rustic Inn Creekside Resort & Spa - Jackson Hole - Bison chili

    Rustic Inn Creekside Resort & Spa - Jackson Hole

    (221 reviews)

    $$$

    This is a beautiful property that we stayed at as part of a group tour. Our room was nice with two…read morequeen size beds and 2 luxurious robe. My biggest complaint is how noisy the sink is after you run some water. Also, the room got very bright after sun came up. Luckily, I brought eye masks. Since we were part of a tour, we didn't have a lot of interaction with front desk and other staff. The resort's location is ideal for walking into town and touring the city of Jackson and finding great restaurants. The pool was a little cold while we visited, but the hot tub was great. They do have a nice laundry facility with reasonable prices. Our unit had a nice porch with two comfortable chairs for relaxing outside. We really enjoyed our time at this resort.

    First off the rooms are small but comfortable. They felt damp - we kept the a/c running non-stop…read more Breakfast is excellent. Reception staff are pretentious - casually sitting at desks, chatting on the phone or cell phone looking busy. I shouldn't have to ask "can you help me?" The attitude that they were doing me a favor was quite unexpected at the hotel price point. Shuttle is available but unless you tip the drivers don't expect much availability. Overall, the hotel is overpriced. I will not stay here again. I expect better service for what I paid. Lastly, I asked to speak to a manager and was told "the manager is busy". And no follow up phone call...

    The Alpine House - Morning breakfast

    The Alpine House

    (44 reviews)

    $$

    The Alpine house is a perfect place to stay while in Jackson Hole. A small property with ample…read morespace in the rooms and a beautiful setting. Staying at the Alpine House is similar to staying in a personal log cabin with all the amenities which include a fireplace and balcony in most rooms. The beds were comfortable and clean, the water was hot and the wifi was fast. In addition, the property has a small fitness facility available with a few free weights and ready cooked hot breakfast every morning. A small perk is that there is water, coffee, tea, cider, etc. 24/7 in the lobby. There is also a small workspace with a couch and fireplace for those needing a break from their roommates. The staff are very friendly, helpful and are ready to offer help when needed. Check in and check out are very quick and efficient. They are well trained and have a good knowledge of the area, offering suggestions to eateries and other local attractions. One of the best features to this property is their proximity to the town. Only three short blocks, one can be in the town square by foot in minutes. Staying in Jackson Hole during one of the coldest months (February) can prove challenging while navigating through the snow/ice covered roads and having a proper hot shower. However, The Alpine House shielded us from these issues with the short stroll to town and the consistent hot water flow from the showers. With great service, beautiful rooms, a short walk to town and a reasonable rate, The Alpine House is the best option while visiting Jackson Hole, WY!

    I booked this place hoping for a high end experience as it has portrayed on the website, save your…read moremoney and book a motel or Airbnb. Their "chef's prepared breakfast" is just a continental breakfast. Their room is clean, but small and outdated. If you're looking for a luxury experience, it's not here.

    SpringHill Suites by Marriott Jackson Hole

    SpringHill Suites by Marriott Jackson Hole

    (60 reviews)

    $$$$

    This is the place to stay!…read more I am so glad we took the recommendation, it did not disappoint. This location is central to walking all of downtown Jackson Hole while being just off the main square so it stays quiet. The breakfast is actually pretty great with lots of offerings and we filled up before setting off on our daily adventures. The rooms were spacious, clean and quiet. The staff was incredibly helpful and friendly. They are still experiencing some hiccups, the elevators kept going down, but at least one stayed functional at a time. We would absolutely stay here again and suggest you do too!

    If you are looking for a hotel close to the ski slopes and the heart of downtown Jackson, WY, then…read morethis a perfect location for you! The ski slopes is just a 5 minute walk. And if you go out the front door, you'll be immediately in downtown Jackson and close to the performing arts center. Plus right across the street is a brewery that has daily happy hour. As for the hotel comfort: this hotel is clearly a redo from an old hotel. Marriott has put their stamp on it and standardized to the SpringHill style and expectations. The room provided a couch with a pull out bed, workspace, fridge, microwave and a comfortable bed. Plus our room provided a great view of the ski slopes although no balcony. It looks like some rooms have balconies. The hotel also provides a heated pool and spa. Next to a pool area, there is a small exercise room. Lastly the hotel provides a suitable breakfast every morning: which consist of fruit, rotating breakfast items, cereal and more. As an ambassador member of Marriott, we were provided a welcome gift. Unfortunately they did not provide us a room upgrade.

    The Cloudveil, Autograph Collection - hotels - Updated August 2026

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