I have to say I was pretty impressed by our stay here. We were just in town for the night to visit some friends while we were doing some other shit in the area. GF and I were arriving separately and they were easily able to accommodate her arriving before I and checking in even though I made the reservation. They have what I assume is free parking, unless it was baked into the bill somewhere, which I didn't automatically expect. The location is pretty good, right at the end of Shrewsbury street and within a few minute walk of restaurants and Wormtown. The room was really big and had a kitchenette which was fucking adorable. The bathroom was lovely. The bed was comfortable. The view was pretty good too. I thought I heard footsteps at one point in the morning coming from the room above but I could have been dreaming. Nothing ear plugs didn't fix. I would definitely stay here again. read more

husband and i stayed here on 9/23/2025 for a sleep token concert at the dcu center. we loved how close of a walk it was so we left our car there for the concert. would've been a 5 star stay because the whole hotel was clean and lovely but the person at the desk might've had a rough start to his shift and was kind of rude when we got there when i asked about our digital key because i hadn't received it, we weren't mean to him about it so the attitude was unnecessary. and got unnecessary attitude over giving the breakfast attendant a rotten orange to throw out read more

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We had a great night at this hotel, from check in with a super efficient and pleasant young guy, to a clean room that was super spacious. Easy parking and easy walk to our concert destination nearby at the DCU center. They even had a cocktail/app free happy hour and decent am free breakfast. We would stay here again for sure! read more

Business folk who arrive on train, have meeting in hospital, have dinner someplace in town and train in morning. Perfect. For everybody else, trains are loud. Sirens are loud. Limited food nearby. . read more

The rooms are huge and comfortable, with a full kitchen including full size fridge and dishwasher, along with all the dishes you'd need to cook. The included breakfast is good and the hot offerings differ daily. Convenient location in downtown Worcester and includes free parking. Right across the street from the train station. Not sure if it's a common design problem or quirk of our room, but the bathroom door couldn't quite close, it's like it was cut too big for the opening. I stayed with Hilton points, but the cash price often looks higher than I'd expect for the area and quality -- would be 4 stars otherwise. read more

Rented a suite for a concert we were going to locally. It was a little pricey based on what we were getting. The room itself was really nice but there was almost no soundproofing so we heard people next-door to us in the room. We also heard a ton of traffic outside. The room itself was nice, clean, very spacious. We liked that. It had a mini kitchenette, even though we were only staying for one night. The bed and pillows were so comfortable and we really liked that the temperature went all the way down to 60° as we'll sleep in the cold. The only reason I gave it three stars is because of the price per night was pretty high, and the complementary breakfast in the morning was mediocre at best. We ended up, throwing away our food and stopping by Dunkin' Donuts on the way home. Obviously, that's just a perk, but if it's something advertised, I would has liked to enjoy it a little more. read more

Very nice property both inside and outside. Rooms are quiet with little outside noise. Beds are comfortable. Staff were friendly and courteous. read more

We made reservations for two nights in a suite. This was for two adults and two kids. We flew into Logan airport and drove straight to the Hotel. The had no room for us. They gave it away. We had no place to stay read more

This is new hotel. Very clean. Hotel and it's staff are wonderful. Location is great. We were greeted with warm friendly smiles at check in and staff made our stay relaxing. In the future, every time we visit family in this area we will be staying here. read more

We had a second stay at Homeward Suites Hilton Worcester. Had a fire at house, no one hurt, just inconvenienced, but the people that work at this hotel, everyone for months at a time have been terrific. So friendly, kind, nice . It's important to me when we are going thru a stressful situation. Highly recommend staying there for anyone coming in town or families visiting etc, gym pool . Keep entire hotel very clean, updated and breakfast varies every morning. The people working here make the experience. I would leave 5 stars, if we were here visiting area. Tons of things to do around and so many great restaurants read more

Homewood Suites by Hilton Worcester - This is view from our room - Hotels Near Me - Worcester, Massachusetts

Warm, clean, centrally located conveniently across the end of the train line... Who could ask for anything more? Friendlier night staff? Perhaps... It's ideal for business travelers and families visiting their college-attending children. Meticulous! I have felt luxuriously at home! read more

Giving the manager, Ryan, a big ol' shout out! We live locally, but had quite an emergency this morning. We needed to evacuate our home for the day and evening while plumbers and a cleaning service took care of our basement. All this on the eve of my husband's medical procedure. Who needs this?! We have a dog and Ryan was VERY accommodating at the last minute. We checked in and got a spacious, clean, and peaceful suite. The room had a real sized refrigerator and a functional kitchen. I will be floating in the pool this evening after the evening social, free of charge. Thank you, Ryan. You saved the day. read more

Homewood Suites by Hilton Worcester - Very spacious and CLEAN rooms! - Hotels Near Me - Worcester, Massachusetts

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Excellent night here .. Very reasonable suite that included living room and kitchen . Very Very clean ~The staff are friendly and very accommodating. If I am ever in this area again .. I certainly will be back AAAA++++ read more

Homewood Suites by Hilton. It welcomes you to Worcester! We stayed there for two weeks and had a very positive experience. The service is very professional, the place is clean and they follow all the rules to protect their guests in these difficult times. The team is always ready to make your stay a positive experience. A shout-out to Mia, Demira, Mark, Saidi, and Assistant General Manager Youness Wahid. Thank you all. read more

Homewood Suites by Hilton Worcester - The Union Station in front of Homewood Suites. - Hotels Near Me - Worcester, Massachusetts

I hate writing reviews but I feel like I was forced to write this because of my experience here . All in all I believe this is the nicest and cleanest hotel to stay in Worcester. The location is great and I like the hotel amenities. On the other hand the staff need a lot of work there is a gentlemen that works the overnight shift with dreadlocks and glasses that is extremely arrogant. Has no customer service and I almost felt anytime I asked for anything it was either he didn't follow up with my request or I felt like I was bothering him. My good mornings went unheard and he was never friendly. Then another front desk person by the name of jasmine also demonstrated no customer service. Was non vocal and should not work the front desk . My room door had an issue and it took 3 days to fix I always had difficulty getting into my room . One day I showed up after an overnight shift and it took them 2 hrs to get me back in. I also had an issue with both of my tvs displaying no signal and they sent a big bald head gentleman to trouble shoot the tvs he Be came very frustrated in the process and wanted me to assist him in trouble shooting the tvs he was stressed out and I felt his bad energy I promptly told him to leave my room it took for me to Say leave my room 5 times until he finally did . The best thing this hotel has is harsh an amazing concierge that provides service with is smile has a sense of urgency when dealing with guest related issues . Is willing to go above and beyond to make guest happy. He is a real professional Liz the manager shows concern for guest complains but I feel the follow up is not there. Cause I continue to encounter opportunities with the staff . I'm not one to complain at all I'm asking for is service with a smile . I don't want to feel like I'm bothering anyone read more

I stayed here this past weekend for my family reunion. This hotel is very new and the staff is very friendly. As soon as I opened the door of my 6th floor room, I had a whiff of "new house" smell. The hotel is very clean, and it's in a great location, right across from Union Station. My only complaint about this hotel is that the shuttle wasn't working when I would have liked to use it to travel a short distance rather than walking or paying to park my car to drive there. Other than that, this hotel is great! read more

We spent a couple of nights here recently that included spending a day stuck inside all day due to a blizzard and had a great time. The room is large and comfortable and comes with a full kitchen and a large walk-in shower. Everything was clean. Our view was of the freeway but at least we knew what the traffic conditions were when it was time to leave and it kept us entertained during the blizzard while we watched the crazy people out there trying to drive in near white out conditions. The serve a decent continual breakfast in the morning and offer an evening social that includes light food and drinks, including beer and wine Monday through Thursday. The staff was very friendly and helpful when it came time to finding any place that might be open or delivering food during the blizzard and then when it came to push our car out of the snow when it was time to go. read more

I want to start by saying I have stayed at several of the Hilton properties but this by far was the worst experience I've had on tour. After arriving at the hotel after a 12 Hour Drive I was greeted at the front desk play young girl that did not have a clue what she was doing. When running my debit card she ran it for $200 4 X after the room was already paid. Then ran my card for $25 for incidentals 4X taking out a total of $900. I didn't notice this until I tried to order Uber eats then found out that I was negative in my bank. After arriving to my room still not knowing of the charges I've placed all my things down laid in bed and turn on the TV. The TV did not work, after trying to logon to the Wi-Fi the Wi-Fi did not work, so then I called the front desk where the young girl told me she was busy but will send somebody up. After maintenance got there he messed with the TV for a minute And told me that it should be fixed but if not to call them back. When asked about the Wi-Fi he shrugged his shoulders and told me he didn't know. Every couple minutes I try to turn on TV again of course it didn't work. Once again I called up to the front desk with us at the guy back down or he just basically told me maybe the Satellite Is out but he's not sure! Not caring but wanting to get food and sleep I tried to order food and to my surprise I was denied after looking I noticed all the charges on my debit card. I called the manager and he told me he'll look into it and give me a call back (never called I had to call him) I explain the situation and he told me he's sorry the girl is new and I'll talk to her. This didn't help my situation out. After getting the runaround some more and empty promises that he will call me back I just decided to get some sleep so I can get back on the road. Upon checking out I met even ruder lady that shrugged her shoulders and told me I'll get my money back in 3-10 days... THIS SCREWED ME FOR THE NEXT CITY AS NOW IM OVERDRAFTED IN MY BANK.... IN CLOSING DO NOT STAY AT THIS DUMP OF A HILTON BECAUSE THEY DONT CARE ABOUT YOU OR YOUR STAY!!! By far the worst stay of the trip read more

The suite is perfectly sized, clean and a great social event with different food most days. You also get two drinks, we had the wine. On Wednesday at 530 we had the chicken strips and fresh biscuits with salad. A bit noisy on the road side but nothing to complain about. We had a great experience. read more

Neither the desk clerk nor the guests are following the mask policy. Not cool.

Room is clean and comfortable. Breakfast is good. Unexpected additions were food and drinks from 5:30-7:30. Each guest is allowed 2 free drinks (beer or wine) read more

Homewood Suites by Hilton Worcester - Hotels Near Me - Worcester, Massachusetts

I am a traveling writer and have found Malakka to be truly gorgeous! This international port was helpful for me to see the voyages into the Indian Ocean and I also felt incredibly safe. Being in a city that was so prosperous and seeing not only goods but cultures, innovations and ideas all being exchanged was wonderful! read more

It's a Homewood Suites, so you get a large room with a full kitchen. The managers nightly reception is offered Mon - Thursday. The menu changes every night. The room was clean and comfortable. If you want to be away from the highway noise ask for a room on the odd numbered side of the building. Parking is free. read more

Homewood Suites by Hilton Worcester - Hotels Near Me - Worcester, Massachusetts

Location- check. Cleanliness- ok. Price- huh what?. Coffee- not til 7am. Have stayed at this property multiple times over the past year and fully understood we have all lived in a new dimension but it's simply one of few places that has continued to not offer many services - even for Diamond members. No reference or thank you at all for being a loyal patron. Hoping that my next stay is improved as covid restrictions have lifted! Hoping for the best read more

This is one of the best hotels I have ever stayed at. The breakfast is amazing. The pool and gym is great. This is my second visit and I am amazed with the performance. The only thing I would change is the sink should be in the bathroom read more

Extremely rude front desk. It's my 3rd time staying at this hotel and always had ok experience. Not this time two days in a row front desk lady ( Hannah) very rude no customer experience and just awful. I told the day manager and was told they were aware of her behavior. Never staying here again . Just not worth it read more

I got married October of 2017 and two weeks before my wedding the Residence Inn Marriott in Worcester canceled our room block due to overbooking leaving us high and dry. Maria and Sue from the Homewood Suites by Hilton Worcester saved the day (and my sanity)!! They worked tirelessly to accommodate our group of approx. 35 rooms and coordinate with all of our guests as they had to re-book. The hotel and amenities are wonderful and so clean and fresh! Not to mention the views of the gorgeous train station, salt water pool and fitness center. What a fun part of Worcester to stay in as well with Wormtown, Volturnos, Smokestack, Crompton Collective and more all within walking distance. I will never be able to properly express my gratitude to Sue and Maria- they truly saved us and did everything they could to keep our stress levels down during the transition. Thank you, thank you, thank you Sue and Maria! We love you!! read more

I am a Hilton Honors member and I stayed last night at a Hilton Garden Inn Marlborough with a "thank you for being a Hilton Honors Silver member, here are two waters for you." Homewood Suites had not so much as a "hi, how are you." Room was okay, though. read more

Stayed here for a long weekend for a family wedding and had a great experience. Rooms are large, comfortable and well laid out (only some have separate sleeping/living areas so if that is important, do ask). This is very convenient to St. Vincent's Hospital, Union Station, DCU Center and terrific restaurants on Shrewsbury St., literally around the corner. Worcester is a great place for a weekend visit so stay here and eat well nearby! read more

Excellent hotel!! Great staff, rooms clean and comfy, breakfast is a bonus, lobby very comfortable to either eat, read, work, etc. Great job to the hotel managers and staff for a great job. read more