I recently purchased a Honda HR-V 2026 Sport and had such a great experience! Huge thanks to Casey and Andrew for being so helpful and friendly throughout the whole process. They even brought out both the EX-L and Sport models for me to compare in person, which made it so much easier to decide. They were very patient, not pushy at all, and answered all my questions clearly. The whole process was smooth and stress-free. Really appreciate the great service! Highly recommend if you're looking to buy a car read more

Honda World -- Please Think Twice Before Doing Business Here I would strongly recommend that people think twice before doing business with this dealership. We have been customers since CK was there, and over the years, my husband and I have referred more than 12 families, including my sister and my dad. Unfortunately, our recent experience has been extremely disappointing. Since the new corporation took over, we have seen significant changes, including long-time employees being let go and what appears to be unfair treatment toward employees who have dedicated many years to the dealership plus cutting their wages. We recently purchased a used CR-V, and unfortunately, it developed a major problem just a week or so after we bought it. We were then offered an HR-V as a replacement. However, we did not realize at the time that we were being given a lower trim/model than what we originally expected. After being loyal customers and referring so many people to this dealership over the years, we expected much better communication, transparency, and customer service. This experience has been incredibly disappointing. I hope management takes these concerns seriously and treats both customers and long-term employees with the respect they deserve. Please do your research and consider taking your business elsewhere. DONT support this place. read more

DO NOT GO HERE. Went to buy a car - like I was for sure gonna purchase. They kept me in sales office for two hours for NO reason. Then after two hours I was taken to the finance office where I waited another half hour to hour to be verified and do loan paperwork. I was then told it would be quite a while before finishing the financing. I left. Dealerships need to understand that you have more than one option. Fuck around and find out. This place will lie to you and trap you there for hours wasting your time. Do not go here to purchase or anything else. Awful experience. Do NOT recommend. read more

We were on a roadtrip and needed an oil change so i stopped to service my car for a complimentary oil change (after buying a new 2026 Honda) and found out they broke my key-fob; so i go back in and they have me check-in my car. I wait 2.5 hours just so they can tell me they dont have spare keys to give me and i have to come back a week later after a new key arrives. Granted, i asked for an update twice and she rushed me away rudely. Then they mention that they cant help me because repair my loss since we will no longer be in town when the key arrives. The manager wouldnt put it in writing so i might be able to get a comped key at our next destination and instead he argued with me about it. Would be nice if they could fix things without breaking another part of your car. They could also be transparent about wait-times and check inventory before promising services they cant provide due to lacking parts. I waited 2.5 hours to get my car back just so they could tell me they did nothing to it because they found out they didnt have the part. Worst experience ive ever had. read more

Honda World - Car Dealers Near Me - Westminster, California

Honda World of Westminster is a scam dealership with shady unprofessional practices. It's no wonder they have such low ratings and reviews. Buyer beware! There is no transparency here! Honda world promotes false advertising. If you want a bait and switch come here . They do not honor their offers even if you get them in writing. Do your research and be sure to ask questions and save yourself a trip in traffic hassle and waste of time. read more

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The mgr Lesley and General mgr Ronny Williams ignored my calls and text messages regarding the car that was recently purchased. Horrible customer service!! I basically bought a car with damaged rear left panel and a small crack in the front bumper. This was not all disclosed at the time of purchase. Don't buy from this dealership. Will be reporting this to corporate office. read more

I came in with my daughter, who was already financed through Navy Federal, and we had the check in hand to purchase a vehicle. Mr. Tran went on a test drive with us and asked about my daughter's credit. That immediately raised a concern because we were already using her bank's financing. When we returned from the test drive, David asked my daughter for her Social Security number. I asked why it was needed, and he stated that it was company policy to run her credit before purchasing the vehicle. This did not make sense to me. We had already been approved through Navy Federal and had a check in hand for the full purchase amount, so there should have been no reason to run her credit through additional banks. I repeatedly told David not to run my daughter's credit because she was using Navy Federal. He assured me that he was not doing that but said he needed to speak with his manager. He then returned and asked how much my daughter's car payments would be. That was also inappropriate and unnecessary. We came in to purchase a vehicle--not to provide information about her payments. Her payment arrangement is between her and Navy Federal. The entire experience was confusing and frustrating. The dealership should clearly explain why customers' personal and financial information is being requested, especially when they already have outside financing secured. I will definitely be checking to see if there are inquiries on my daughter's credit report for financing because that is not what was came for. I do not recommend this dealership!!!! read more

Well, it's amazing when you're in the process of purchasing a vehicle, they can't leave you alone (constant communication). But once it's sold to you and you have problems (dash lit up like a Christmas tree, but was Honda pre-own certified), they simply ghost you. Such a frustrating and disappointing experience. I will never buy a car from this dealership ever again and I will be avoiding Honda from here on out. Compared to another dealership I had an issue with a vehicle I bought from them, even without an extended warranty, they never ghosted me and fully paid for the repair thqt was needed. Car isn't more than a couple months old (2021 CR-V). read more

One of the worst experiences with the sales people here. My husband and I wanted to test drive some manual cars. From the start they were a bit disorganized since they took 15 min trying to find the Honda civic Si for test drive. Ultimately my husband was interested in the Toyota Corolla GR, but wasn't ready to buy it so just wanted a quote from the sales team. However the person who helped us was very pushy, not letting us leave and trying to convince us to buy the car on the spot. We even told him we had another test drive scheduled in 30 min but kept asking us what he can do for us to make the buying process easier. We decided to put a deposit down to hold the car for a day at the end, but making us stay for two hours is ridiculous. Will most likely not coming back to this dealership again. read more

Dropped off my car on Wednesday 10am. Its Friday 7pm and no update. Called multiple times and the service advisor is always busy and never calls me back. Its been more than 48 hours with no update. I think thats unacceptable. I was supposed to hear back on Wednesday 3pm... really bad services. Very unhappy. read more

2 different Hondas I've went to to purchase a car, BOTH tried scamming me, BOTH were forcing a "security add-on", BOTH hated/denied my pre approval from my bank. - Terrible tactics to force people to pay more L company and will never buy from a Dealership ever again, and it is true when it comes to them trying to financially destroy you if possible. - (Will never buy/speak to a dealership when it comes to buying vehicles again ESPECIALLY if HONDA is in the name) read more

I brought my car to Honda Westminster World after my vehicle showed warning alerts related to sensors/triggers and I was advised to take it to the dealership. I did that last week on Friday and was told the needed part was special order and would arrive by Monday. I returned Monday (02/02/2026) and the repair itself was completed. As advised by the dealership, I removed my dash cam so they could work on the area that needed repair. After picking up the car, I left directly to work and did not inspect the vehicle beforehand. When I arrived at work and inspected my car, I noticed scratches on the right side that were not there before. I had washed and waxed the car the day before, so I was very aware of the condition of my paint and existing imperfections. I immediately called the service department and was told they couldn't say anything over the phone and to bring the vehicle back in. I ended up calling off the rest of my workday to address this. I also contacted the service advisor who helped me, and I was told they couldn't see anything on their end. So further photos/videos were provided and ETA for in person inspection. When I returned to the dealership, the response was dismissive. I was told right away that they didn't see anything, and there was an implication that I may have caused the damage myself. No manager was brought out to discuss the issue. They did take the car to the back and buffed the area. The results were better than when I arrived, and I appreciate the effort to improve the appearance. However, what really bothered me was the comment at the end stating that "even though it didn't happen here, we try to help the customer" That felt unprofessional and dismissive, especially given the circumstances. While the repair itself was completed, the handling of the situation afterward lacked accountability and customer care. I expected better communication and professionalism from a dealership. Ps: if you bring cars here inspect them before leaving!!!!!! read more

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I called in advance to make an appointment, i was instructed to ask for Nadine. When I arrived Nadine was walking around the building to get her steps in and I never talked to her. Instead, someone named Mona tried to "help" me but it felt more like a scam. Her appearance was very unprofessional and the way she handled the situation was worse than any other dealership. I had been to five different places and received quotes from 19k to 22k and Mona had the audacity to give me a quote for 17k. She is a true scammer and not trustworthy. IF you ever wanted to give this dealership a try, make sure to ask for anyone than Mona! read more

First time buyers please be careful and review every line of your contract. I purchased a 2025 Honda Pilot from Honda World of Westminster and later realized that several expensive add on products were included in my financing. While I technically agreed to the paperwork at the time, as a first time car buyer I did not fully understand how much these optional products would increase the total cost of my loan. These products added thousands of dollars to the amount financed. When I contacted the dealership to cancel them, I was told that only some of the products were cancelable while others were not. To their credit they are allowing me to cancel a couple of the service contracts, but the overall experience left me feeling frustrated and overwhelmed as a first time buyer. My advice to anyone purchasing a vehicle is to slow down during the finance process and carefully review every optional product before signing anything. read more

I came to Honda World because my lease with Acura was about to expire, and I was interested in upgrading to a Honda Accord Touring. After reviewing the payment options, I decided not to move forward with the Accord. While I was there, I was introduced to the finance manager. She was very friendly and explained that if I chose to keep my current lease, I could complete the financing through their dealership since Acura and Honda operate under the same umbrella. Based on that, I decided to keep my Acura and move forward with financing it. During the financing process, the finance manager presented the usual add-on options, which I declined. At the time, nothing seemed unusual--the payment aligned with the new financing terms, and I didn't notice any red flags. About a year later, I reviewed my loan balance and discovered that approximately $10,000 in additional products had been added during the financing process. These included Sentinel coverage, an extended warranty, and anti-theft options--none of which I knowingly agreed to or have ever used. This came as a complete surprise, and I am currently working to resolve the situation. In all my years of financing and leasing vehicles, I never expected something like this to happen, especially since I consider myself experienced in car buying. Let this be a reminder: don't blindly trust the process, and always review every document carefully before signing and leaving the dealership. 2 starts because I blame the unethical finance manager, and partially myself for not checking my contract more thoroughly before leaving. read more

I'm not sure why there so many 1 star reviews about this dealership? The following review I am posting is regarding my experience in purchasing a vehicle from start to finish! Here goes...! Preface: OC Honda World's dealership was my 2nd choice apart from my 1st choice I had originally when looking for a specific vehicle, mileage, and everything. The dealership I asked before I contacted these guys. I asked them about budging on the price a little bit and they refused. So we didn't talk anymore for the rest of yesterday. They are from "Acura Alfa Romeo in San Diego" So I went THIS dealership instead! It had the same exact vehicle, same color, almost the exact same mileage (off by about 400 miles difference), the price was about the same as well. HOWEVER...This vehicle at OC Honda World had some things the other vehicle at Acura Alfa Romeo in San Diego did NOT have. This vehicle came with authentic carbon fiber fenders and a modified exhaust pipe system (Normally the exhaust on this vehicle has one pipe on left and right side) But the vehicle at OC Honda World had a modified exhaust with two exhaust pipes in the dead center of the rear, which I think is much cooler looking ;) And of course... the next day, Acura Alfa Romeo in San Diego messages me and asks if he can speak to me over the phone, but I told him that I had already a pending deal with another dealership for a nearly identical vehicle , but better, hahaha! I ordered my vehicle from out of town from this dealership - more specifically: about 7 hours away driving distance, but same state of California. I wanted to share my fantastic experience with one of their employees Leslie P. (She is also listed on their website under the team page!) I mainly communicated with her via text. It started off with negotiations regarding the INFINITI Q60 2022 Red Sport 400 in which I was interested in. ========================================================= Negotiations: 10/10 Smooth as oil. I was able to negotiate 3 things which resulted in a total of 3 proposals (3rd being the final proposal). There was no pushback of any kind at all. I did have to remove some things from the first proposal that I did not ask for, but that was not a problem at all. Just make sure you read everything on the proposals sent to you! Communication: 10/10 Lesly went above and beyond for her customer (me). Most people do not like to work outside of work, but Lesly was willing and able to keep a clear line of communication with me throughout the entire process between February 19 - March 5th, 2026; Both on and off work! This is not expected, but it was done anyways, and it was very cool to know someone in my corner was helping to support me the entire way. She is also not a robot! She is personable, and relates to her customers to help them feel great. Process: 10/10 Step 1: Negotiating proposals Step 2: Credit check Step 3: Financing Step 4: Wiring my down payment from the bank Step 5: Scheduling a mobile notary near me Step 6: Signing paperwork in person Step 7: Overnight shipping documents back to the dealership Step 8: Verifying paperwork Step 9: Support with arranging vehicle transportation to my home Conclusion: This is pretty good considering I purchased a vehicle from out of town, especially it being my first time doing something like this. Other Employees: 8/10 Some of the other employees I tried to work with whenever I contacted the dealership to avoid bothering Lesly on her days off (oops! Sorry about that!) said they would get back to me within X amount of time, or call me back, but didn't really hold their end of the timeline. I had to call most of the time just to remind them that I'm still here, haha. But it wasn't a problem at all. They were all professional about it. The Finance department was a little difficult to get a hold of more often than not, but in the end, they did their due diligence and helped the process along! So, Thank you! Final Thoughts Overall, this was a great experience, especially considering the entire purchase was done remotely. Huge thanks to Leslie P. and the OC Honda World team for helping make the process all completed within exactly 14 days of time! I'm now the proud owner of a 2022 INFINITI Q60 Red Sport 400, and I couldn't be happier. read more

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Got in touch with Honda World via TrueCar to look at a CPO Honda CRV. Overall had a good experience with the sales and finance staff. I feel like I got a decent deal on my purchase. When it came to financing it was the same story of them trying to push KARR and Extended Warranties on the vehicle - even though I had already settled on a price with the salesperson. This time around the finance rep offered to include KARR for a few dollars extra per month (which adds up to around $170 to my total price). Having been there for about four hours I was eager to wrap up and get out of there - so I said yes to the additional cost since I felt I was getting a fair deal to begin with and wasn't pushing my spending limit. The car was in mostly good condition until I took off the stickers on the windshield. Under one of the SAFETY OK stickers I found a small chip on the windshield on the drivers side. This felt intentional and sleazy. They stacked stickers in that area to prevent the chip from showing. Will need to get the chip assessed and repaired by a third party. TLDR; found small chip/crack in windshield after purchasing car. Make sure to check your vehicle thoroughly before negotiating. read more

I just want to start by saying, car dealerships give me anxiety. However, I needed to trade my previous car and get a new car at some point. I searched multiple locations for an all black 2026 Civic and couldn't find what I wanted. Not only did this location have what I wanted but Lesly was AMAZING! She took her time to make sure to get me the best deal, explained the details of the car, and reassured me that she'd help get me what I needed. Then, I had the pleasure of working with Moe for the remainder of my financing. Moe and Lesly made my experience the best I've had at a dealership in years. A+ customer service! read more

@ Honda world ! I bought a new Honda from you about a month ago; I am so happy with it. This will be the third vehicle I've purchased from Honda world Westminster.! van is always great to us! Malik, our salesman was great as well! Huien the finance manager spent almost 2 hours in his office, making sure we understood the terms for everything ! Honda world great show appreciate you! Hopefully we'll be back to buy my fourth Honda in the next few years! Thank you in world read more

I got a brand new car 6 months ago with Jorge who is a such great person, I came here 6 months after that to get a new car, I looked for the same sales person, Jorge who was amazing, honest and kind helped me out, the problem it wasn't him, the problem it was the stuff, one woman treated me rude after they made me wait for almost 2 hours to sign the paper work, I still wanted to get the car, I signed but the trouble it was gonna coming true, I received a text from my sales person, telling me they need a co-signer, what do you meant? After one week? After signed papers? This is the last straw I wanted to given back the car because the made me wait another 2 hours, while they tried to figure out what's going on. Definitely I won't recommend this place again, and probably de workers aren't the problem, maybe it was de finance department, but it was the worst experience getting a new car. Totally pissed off read more

This is a review for the service department only. My Honda van was having an issue when the suspension travels up and down, it makes a knocking sound. I took the car here serveral times under warranty and they said they could not find the issue. After years of taking this car here, I figure the issue is just me. After looking online, I found another user having a smiliar issue and their issue was resolved by going to Honda in Torrance. I reached out and long story short, they were able to identify where the sound was coming from and fixed it! Another time, I took my car here for an issue with the chair not reclining. I arrived in the morning and the service advisor told me he will reach out to Honda Corp. to get it approved under warranty. I waited all day, but no response. I called the next day and found out the advisor was off that day. No one called to give me an update. When the advisor came back, he said it was not approved, so I basically waited 3 days for them to say they can't fix it. If you have an issue with your car, don't take it here. They are the worst. read more

Truly a mess of an experience with bait and switch on price. I found this dealership through car gurus to sell a car. The offer from the dealer was $22,895- see picture. Savannah at the dealership reached out to me and I made an appointment to get the car looked at and then sell. I drove the the dealership arriving early. Was handed off twice to different people. Then sat and waited for the used car manager to appear. He then looked at the car for less than a minute, then handed the "new" offer off to a salesman which brought me said offer- which was $18k. Yeah hard No! He then left to try and get a better deal from his manager (typical car sales BS). Came back and said they could do $19k. Another hard No. I then left and drove 45mins home in traffic. Just to note- research was done in advance. Private party value $25k, dealer trade in $21-$22k in current market conditions. Carvana offered me over $20k right away. This was a scam from the minute I decided to drive there. I would like to note Savannah was great over email to deal with. The others at the dealership were unorganized and had to keep walking across the road to another building to talk to people. I would not recommend this dealership for anything, especially selling a car. One last thing to note- I have bought and sold over 30 cars in the last 5yrs. This was the worst bait and switch on price I've seen and not an honest process. read more

Honda World - Scam of bait and switch on sales price. - Car Dealers Near Me - Westminster, California

Avoid this dealership. Horrible customer service from the start. Drove an 1.5 hours to this dealership to look at a vehicle and while we are getting ready to discuss the terms the car is sold. Why let us test drive the vehicle while it's in the process of being sold. The salesman didn't even offer to help us look at another vehicle. Like I said in the beginning avoid this dealership. read more

Lesly went above and beyond to get me the deal I was looking for. This was the 3rd car I have bought from Honda World and it has always been an easy and positive experience. I definitely recommend Honda World! read more

Thanks Steve Choi for helping us out with our new CRV. Very accomodating. We love it. Appreciate you so much. Steve is the guy.

Scummy location that will scam you. I had service done in March of 2023, my service advisor told me that I needed new front brake pads soon as they were about 4-5mm. They recommend I come back in a few months. I've since been going to my local mechanic thats trustworthy, so fast forward to today and my front brake pads still have life in them. About 6-7mm of pad thickness left. 3 years ago this location said I needed new pads and they're still fine... Do not go here, would not trust anyone here at all. read more

Wanted to shout out the service center. I haven't been back to the dealer since I bought my car at Honda World in Westminster back in 2018. I decided to go back for a recall and get it fixed, Kasra helped me out and he was awesome. Great customer service and friendly. He was patient with me not completely understanding car terms etc and he spoke to my brother to help me figure out my best options. Overall great experience, will be use this location in the future for any future needs. read more

Horrible and super unprofessional! I took my car in for a recall, they sent me an invoice of things that need to be fixed. I declined their services besides the recall. Went to pick up my car and magically my ac wasn't working correctly anymore. Mind you before it was working perfectly. I informed them and they said they would look into it. Left my car with them, came back to pick it up. First they couldn't find my paperwork then after finally finding it... They couldn't find my keys and had me waiting for 30 minutes. Before I left I wanted to make sure all my ac vents were blowing cold air. Come to find out one was still blowing hot air. I informed one of the service staff and they had me waiting there for another 30 minutes with no one trying to help me. Wish I could give this place zero stars!!!! Do not come here for any kind of service!!!! read more

Thie customer service for parts are horrible. I called for a recall and I have been waiting for two weeks for a call back, they never did and when I called, a rude person talked with me. he stated that they have no record of my call or my car information in the system. they lost my business for sure. read more

Too bad customer service, management they don't care about to solve problems or help customers. So save your money, save your time. No body will respect you in this location, The owner became rich He didn't follow his business.. read more

Big difference on the service from my last experience. If you want to save money, just go to Buena Park Honda or other dealership.

Lesly is the best salesperson that I have ever dealt with in buying a car! She was true to her word with pricing and trade-in value that we discussed over the phone prior to my decision to actually go to the dealership. I have been burned before with other nearby Honda dealerships where they promised the moon on the phone and then became hostile and lied about what was promised on the phone. That was not the case here! Lesly stayed true to her word and honored what we agreed upon before on the phone. The car was pulled to the front when I arrived and ready to be test driven. The finance manager Kenny Luong was also great! While he offered all the usual things like extended warranty and gap insurance, etc., he was not aggressive or rude when I decided to turn them down. This was the best experience in dealing with a finance manager I've ever had! At other dealerships, I have been subjected to aggressive sales tactics and rudeness after turning them down and a long drawn-out process. Overall, it was a great experience! It was a quick, efficient, and honest process. I will definitely recommend this dealership to my friends and family! read more

Honda World - My new car! - Car Dealers Near Me - Westminster, California

I had an overall good experience buying a car at this dealership with my dad. We were helped out by Gabriel who was very patient with all of our questions about the cars available. The staff also stayed past closing to help finish the purchase. It went very well! read more

Moe got me a great deal on a Mazda Cx5! Very chill dude. Would recommend:) We were in and out pretty quickly too! read more

Had a great experience with Kifah. He was able to source the exact car we were looking for and made the buying experience so smooth. He was incredibly kind and explained everything well. I appreciate how he went above and beyond to get us our new car. Muhammad in finance made it super easy for us as well. Definitely would recommend them to family and friends. read more

I have to say the whole Honda Team I dealt with was just absolutely amazing. My sales rep Moe, hands down made it the best sales experience, he asked all the right questions, listened to what I was looking for, put me exactly where I wanted to be with the monthly payments and kept it 100 with me every step of the way! Lesley certified pre owned manager super friendly and thoughtful, she made it a priority to be certain this was exact purchase I was looking to make! And Sonny the financing manager, 100% took care of explaining everything I was signing, made sure I understood and was on board with it (for the record outside of the paperwork he is just an all around stand up guy) but then again all of them were great! This whole crew was awesome from beginning to end, not to mention the late hours they put in to see the process through. I would recommend anyone coming to Honda world that needs help to look for any 3 of these individuals and I can promise you'll be taken care of! read more

Malek was a good salesman! I bought my car from 450 miles away and wasn't sure how that would work. The price was great for my vehicle. Start to finish it took longer than I expected, but it was what the dealership said it would be. Decent communication. I'm happy with this dealership. read more

I recently went to the Honda dealership in Westminster a couple of days ago because my sliding door was having issues--and of course, it was raining that day. I want to give a big thank you to my service advisor, Renae Franco. She was super nice, professional, and genuinely helpful. Even though my sliding door wouldn't close and it was raining, Renae went above and beyond by wrapping the entire door with a plastic nylon cover so rain wouldn't get inside my van while I drove home. She didn't have to do that, but she did anyway, and I really appreciated the extra care. A few days later, I called back to follow up and spoke with a supervisor named Henry. He was also very professional and took the time to work with me to help resolve the issue. You can tell he really cares about customer satisfaction. After this experience, I feel confident trusting this Honda dealership with my vehicle. They're honest, professional, and willing to work with customers--something you don't find at every dealership. I would definitely recommend this place to anyone!!!! read more

Sales team is sweet. Car selection s great. Finance department is unfortunately and totally deceptive and untrustworthy. I would avoid this dealership and buy elsewhere. They do their best to deceive you and trap you into untoward and undesirable financing through Honda even if you show up preapproved, with an appointment and an offer you would accept. This business acumen is completely unethical and extremely hurtful and frustrating. They also treat you like the customer is "less than" and their delay tactics feel worse than condescending. Do not do business here. read more

Stay away from these guys they're nothing but lying hypocrites salesmen especially sales representatives name ISREAL I get the whole fake ad thing. It's not my first rodeo going to buy a vehicle so I specifically called in before going to the dealer and I make sure to ask. Are you sure you have that particular vehicle in stock and the guy got the nerve to say oh yes, I'm looking at it right now It's in my lot come on in and what do you know by the time we got there within 15 minutes later oh sorry it's already sold yesterday like really so how can he say? He's looking at the vehicle 15 minutes earlier what a lying sack shit so beware guys stay away from these people take your business somewhere else. read more