I have used him for years. Not the least expensive but one of the best. Great at diagnosing…read moreproblems. So you won't pay for something you don't need. Which in the long run saves you money.

Great little "mom and pop" automotive repair shop in Colonial Heights…read more Don't worry about sitting around all day waiting while your vehicle is worked on. They will drive you home after you drop off your vehicle. They also pick you up when your vehicle is ready. This is a great service for households with only one vehicle. We got our SUV oil changed. Only thing they forgot to do was readjust the on board display setting (why I'm giving four stars). Now we have taken our son's car to have the brakes repaired while he is home from college for the weekend. Easy to get appointments. Done in a day. Respectable and reliable service. Every time.

What a great person and got me back on the road thank you for you're service I give him perfect…read morescore , kept his word , came out a fixed my car and he is definitely a asset to our community! Give him a shout

had this guy work on 2 vehicles and did great. so now I've sent him my family's business and very…read moreknowledgeable and fair .highly recommend

super helpful crew here, I stopped by because of a leakey tire while i was in a road trip. they…read morecheerfully fixed my leaky tire in 5 minutes. I picked the right place and got a good price too!

I basically told them what was wrong with my vehicle and the only thing they did pull the wheels…read moreoff and DIAGNOSE what I told them. I was charged $114 to tell me what I already knew and give me aquote on the repair. I was not told of a 1hour labor charge just to inspect and give me a price. I WILL NEVER bother to darken their door again. What a ripoff!!

fast, easy, and affordable! Nicest people you'd ever meet and definitely know their stuff. My…read morefiance and I were broken down in a parking lot and they had us up and running in 15 minutes!!!

Saved the day. I live out of state and my kid had an issue with his car and needed to get to work,…read moreon a Saturday on Memorial Day Weekend. Talked to Christopher, said he could handle the problem. He came right away and literally less than an hour after the phone call the car was fixed and back on the road. He saved the day, great service and more than fair price. Thanks again!

Used to be the best garage around. Wouldn't take advantage of his customers. Wouldn't do work…read morewithout explanation. But he's retired and closed.

We have been taking our vehicles here for 9 years. Prices are fair; advice sound and honest. Kent…read morewill go out of his way to be helpful. And, Mikel the poodle will bring you your keys when all is finished!

I went in because one of my tires was losing air. They were unable to work on it right away…read morebecause it was lunch time, but the owner had a tech fill up my tire until I returned after their lunch. Then they repaired my tire for a reasonable price and I haven't had any problems with it since. Thanks!

The only place I trust to take care of my cars. They are always honest and reasonably priced…read more Easily one of the best places in the Tri-Cities.

I took my vehicle to Firestone Complete Auto Care for mounting, balancing, and alignment of two new…read moreback tires. The process started with conflicting information: I was told I ordered the wrong tires, then that the correct tires hadn't been delivered yet. Once the tires were finally delivered and installed, I returned the next day to find one tire was flat. When I called, I was told to bring the wheel in so they could check for a puncture, which seemed reasonable. At the shop, I was informed they couldn't pull up the previous work in the system and were to check if I had run over a nail or screw. Within about 10 minutes, I was told the rim was cracked and that it probably existed before the service, and that I'd need a new rim. This was surprising because: - The rim did not leak before the tire installation. - The new tire had no damage when I found it flat. - The rim and tire were inspected at the time of installation, so I question how the rim could crack or be damaged during service without an immediate failure or noticeable damage on the new tire. The final outcome was insufficient: I was told they do not repair rims and there was no clear explanation, accountability, or resolution offered. The communication throughout this process was inconsistent, and I did not receive a concrete plan to move forward or a satisfactory remedy. Ridiculous

I took my truck to Firestone because there was a miss in the #6 cylinder. After their evaluation…read morethey stated that the engine was blown and had to be replaced. ($8500-$9500) I started doing a little bit of research and found out that the model of my truck is known for the lifters going bad. I relayed the information to Firestone and they swore that they had done everything they could and nothing but a new motor would fix it. I took it to a local mechanic that I was referred to (Gibson Auto) and the issue was exactly what I told Firestone to check. It was a collapsed lifter and I got it fixed for just a little over $1500. The moral of this story is to do a little research and ask questions and don't hesitate to get a second opinion and don't be afraid to walk away!

This place valued my time and charged 1\3 of what everyone else was asking. Compared the services…read morerequested with inspection and gave me exactly what was needed. Felt like brand new vehicle when drove out of shop with lifetime warranty on parts\work....can't beat that! Highly recommend this establishment.

I took my subaru to them to get an alignment and upon arrival very carefully told them my clutch is…read moreout. Which at the time it barely slipped under 20 psi on stage 1 tune. I just said this so they'd be extra careful. I had it detuned to stock and it never slipped. As soon as I get the car back the clutch is slipping 24/7 all the way through 3rd not even at1 psi. And I'm a broke college kid so now I have to deal with this. Drive it 4 hours with literally no clutch home and find out how to change it myself because shops in Nashville will charge 2k+ and now I can't drive it to my friends who could've done it for free. It'd be one thing if this was it but the last time I went I took my Toyota and they didn't have the decency to tell me before hand that cuz the tires are worn to this alignment it probably won't fix it. Due to my negligence they do it and I drive a away and it's still pulling to the right so I go back they flip the tires around twice and I leave with it worse then before and have to re rotate all the tires before driving home to how they were. Needless to say I'll never support them again in my life and I'd genuinely pay 2x myself and even pay the difference for other people to go somewhere else just by how wrong I feel I was done.

A diamond in the rough. The shop is right out of the Andy Griffith Show; complete with "Gomer"…read moretype employees. But, don't let the similarities throw you off; the joint is fast, efficient and reasonably priced business. ... The work they did on restoring my broken bracket on the tailpipe assembly, put the car back to running order; complete with the "Gomer" smile from the mechanic when finished. ... The place isn't much for looks but the end result is perfect. After all, I wasn't there for the glitz , just get my car fixed and let's get back on the road. ... A diamond in the rough is an appropriate title..

I went in with high expectations based on the reviews and those expectations were surpassed. my…read more2018 mustang had an aftermarket exhaust when I bought it, and I had noticed some rattling. I dropped the car off today without an appointment, and the car was on a lift within 30 minutes. Jeff explained that the aftermarket exhaust was bolted on rather than welded on. almost before I had time to realize what he had said, Jeff welded my exhaust before my very eyes (I didn't stare at the weld. lol) All said and done, my issue was fixed within an hour. I probably shouldn't mention dollar figures, but the price was a fraction of a typical trip to the grocery store.