This place is ridiculous. I was between a rock and a hard place, as I was to leave town the next day for Christmas. I needed a starter. They quoted me $875. I quickly called the Hyundai dealer and they said they could do it for around $600 but couldn't get me in before Christmas. I told Honest 1 that and then magically, the price changed to $660. I paid it because I was desperate. I now come to find out a fair price would be around $450. I feel used and robbed and I will be reporting them to the BBB. I overheard the manager argue with another customer and magically lowered his bill too. I am disheartened that they would take advantage of someone in my situation. read more

I had to give this a 1 star because 0 was not an option. They are very far from honest. Went in for an oil change and they said there were several things that have to be fixed. Example, belts are cracked and have to be replaced. Wrong, they weren't cracked. We have an oil leak. Weird, because if we did there would at least be a drip or two of oil on our driveway. Never going back. read more

This place is Dishonest-1 Auto Care. Simple repair and paid for service. After 3 return trips to finally solve the problem was required to pay for service time again. Avoid this store. read more

This shop is terrible, all it is is a waste of space in the city of Maple Grove it's been that way since it opened a few years ago, I wish they could demolish this lying shop for a new steak house that's what we need in Maple Grove! Rather than ghetto Shops with false Titles read more

This morning I took my car to Maple Grove Honest 1 with the following complain: 1. Noise from wheel bearing 2. Spark plug replacement After 3 hours they called me and gave me estimate, which was way higher than dealer estimates. I decided not to fix my car there. When went there to pickup my car they charged me $73.09 just for giving me estimates. Following is the breakdown of their charges: Customer is in today for a loud noise from under the car (wheel bearing) and spark plug replacement. Estimate: $63.25 (They just charged me what I said !!!!!!!) Shop Supplies: $6.26 (What shop supplies did they use ????) Hazardous Materials Disposal Fee (MN): $3.12 (What hazardous materials did they dispose !!!!!) State and County Tax: $0.46 They also told me that I was eligible for 15% discount (for being employee of one of their partners) but at the time of payment they didn't give me that discount .... :( Though they advertise free diagnosis yet they charged me just for giving estimates (without any diagnosis). I FOUND THEY ARE DOING BUSINESS MOST DISHONESTLY. I STRONGLY RECOMMEND NOT TO USE THEIR SERVICES. read more

I was hoping this business had improved, but after reading more complaints on the BBB website, I am shocked that they are still open! Not honest - we had their work checked by another auto repair shop, and it was confirmed that we were blatantly taken advantage of, and paid waaaay too much. Stay away, and read the BBB reports. read more

Gouged on parts. Price at Honest 1 for callipers was $170 each, and was told that was a great price. Said they couldn't find anything at any other place. Found them at O'Reilly for $60. They a gouged me for a total of $800. NEVER again will I go there. (Did check out Honest 1 in New Hope and they charged $265 for the same part, explaining there was overhead) read more

I've taken my 3 cars here now a few different times and each time they've been extremely friendly easy to deal with. I felt the pricing was extremely fair and they were willing to work with me on the pricing. read more

Just had my oil changed there (if they really did this) They told me my brake & Steering fluid was dirty. That didn't seem right because my brakes were just replaced. So I checked myself and the brake fluid was clear and the steering fluid was clean. These guys rip you off. Another time I had a drive shaft seal replaced, I asked them to check the transmission fluid level, They said they replace it as a standard operation, 2 days later my transmission was skipping & I brought it into a trusted family place where they said my transmission was dry & ruined because I was driving it with no fluid in it. That cost me $3500. read more

Had an oil change appointment here and asked them to check why my brakes had been feeling soft. Not only did they get my oil changed fast, they were able to squeeze in a brake fluid flush before they closed. They went the extra mile to make sure I didn't have to make another appointment. Will be coming back for any other maintenance on my car! read more

Maybe this repair shop should change it's name to DISHONEST-1! What is it with repair shops...when you bring your car in for something simple, like an oil change, it always turns out to be a lot more, OR something else breaks soon after...Brought my car in on a Friday for a simple $20 oil change. Once the car was lifted up, the technician showed me a joint bolt under the driver's side, by the tire, that he said was kind of loose and that it would cost me over $400 to replace it and that it had to be done, otherwise my car would get worse. I said, "No, just the oil change." In less than 10 minutes after that, my car was done. Great! Right???? Monday morning, I walk out towards the car and noticed something hanging at the bottom of the car. It's the cover or flap underneath the car engine that is hanging half loose, almost dragging on the ground!!!! The technician at the shop probably forgot to tighten something and now it's loose and broken!!! Since the oil change, I haven't driven anywhere far or on highways, only the small roads by my house...THANK GOODNESS! Otherwise, that whole piece would have come scrapping off my car, or worst cause an accident! After work, I went back to the shop and spoke with the manager, Jon, and explained that the cover or flap is loose because it was probably not put back together properly. He asked for my information and said it'll be around 45 minutes before they can bring my car in the back to look it. 45 minutes!!!!!! To correct what they messed up???????? After about 5 minutes, he went into the shop and came back out and said they can look at my car. He also told me that it was one of his main technicians who worked on my car Friday, and I was told that the cover was loose. I told him, No, that's a mistake because I was never told that and when I looked at underneath the car with the technician, the only thing the he mentioned was the bolt, NOTHING else. The cover was intact and perfectly fine when I was looking at the bolt with the technician, BUT now, 3 days later, it's broken and hanging loose, barely dragging on the ground. The manager asked me to come back to the shop area once the car was lifted and showed me the broken cover and pointed out that it is worn out and that's probably why it's broken. Yes, my car is old BUT this was NOT broken and loose before I brought car in and NOW it is. I took out my cellphone because I wanted a photo of the broken cover, and he told me, "NO camera use is allowed." I said, "It's my car." "I'm just taking a picture of the underneath of my car." He said, "NO camera use is allowed in the shop area." I looked around and I said, "There are no signs." He said again, "No camera use is allowed." He asked if I wanted the cover removed or leave as is. The technician standing there said it wouldn't do a lot of damage to the car, to not have it, so removing it would be fine. I agreed to have it remove, because apparently, there was no other choice, other than leave it hanging. The manager started to walk away and he turned to the technician and asked him if there is a no camera use policy and the manager heard me and turned right back around, and repeated himself, "No camera use is allowed in the shop." REALLY??? Hmmmm....I wonder if this how the shop gets customers to return...simple oil change here....loosen this and that...in no time, the car will be back for repairs. read more

Just awful. I took my car in to get some routine work done (transmission flush, oil change) and moments after driving out of the parking low my engine temperature gauge goes ballistic and I have to immediately pull over and shut my car off. Honest one denied any responsibility for this problem stating it as a "coincidence" and quoted me for over $700 in repairs at "wholesale cost" because they felt bad about the coincidence, and that was only after calling and complaining to their corporate office. Frustrated, I had my car towed over to another reputable mechanic who Identified strange orange markings on my engine fan with damage to the surrounding area, something that THIS mechanic said would not result from normal wear and tear. On top of this my new mechanic offered to perform the same repairs with OEM parts sourced directly from my make & model's dealership for $350, less than HALF of what honest-one quoted me at "wholesale price". I had a horrific experience dealing with honest-one and their staff, whether the "coincidental" issue with my engine cooling system was intentional or an accident I don't know or care, all I know is that this chain's mechanics are clearly as inexperienced in dealing with auto repairs as their management is in providing proper customer service. I would give this location 0 stars if I could, and even that would be generous. Avoid honest-one at all costs. read more

Customer service is not a priority. The are undisclosed diagnostic fees, a refusal to honor their own coupons because Honest1 provided a "deal" on the diagnostic fees. Finally, if you question any these practices, you are told to go "fix it yourself." My advice in order to not be surprised, avoid Honest-1 or go there as a last resort for routine maintenance. read more

Do not trust these guys! The name of the company is deceiving, I came in to get my brakes done and they had to hold my car over the weekend because they started on Friday knowing they wouldn't have time to finish, I paid way too much and they used warped rotors on my car anyway. Cheap parts, super expensive labor, and they'll try to sell you random shit you don't need, especially if you're a woman. While they held my car over the weekend I got a call from a friend saying he saw my car whipping around on the highway. DO NOT GO HERE. read more

My car broke down about a block away from this shop. so having a previous history with a shop of the same name in plymouth minnesota, I felt good about taking it here. I was quickly advised they are not the same and are independently owned. Every time I entered the shop at first drop off or when picking up my car, I was not greeted. I stood there and finally I am the one who says hello. The response, are you picking up your car. The customer service is poor to say the least. The front desk staff is rude and condescending. I asked for a loaner vehicle and they said it was not available, but would let me know when it was ready. I was not offered a shuttle ride home (says they have shuttle service) the next day when the quote came, it was the same repair that was done in Plymouth but different franchise so they dont honor the warranty. The total was 1500.00 I asked again about the loaner, it was still not available. ( do they have one?) I then get a call that it was ready, I said I would pick it up on friday when I got paid. ( it was weds) and could they please notify me when the loaner was available. The staff said. Well your car is ready, we provide a loaner during your cars repairs, not because you cant afford to pick it up. RUDE when I did pick it up. I asked where it was since they just took my money and handed me the keys. He waved to the parking lot and said " some where out there" it was behind the building and unlocked. As I was picking up my car, another person was picking up his. He came back into the desk to ask " did they do an oil change? I don't see a sticker" the front desk staff replied " naw man, but bring it in next week and I'll take care of you" Today I got a call from a person named Kayla who wanted to do a survey of my customer experience. She left the number to return her call with comments or suggestions. I returned the call and asked for her the response was " who, no one here with that name" " must be the third party person for the survey" So far my car is running, I feel like this place needs an over haul with customer service training and I would not go back or recommend it to anyone read more

I will never step foot in this honest 1 again. Not so honest. My very first visit was great... or so I thought. I went in for my headlight being out. It was 6pm and dark in the middle of winter so I needed to get it fixed asap. This was the only place able to put a new bulb in for me this late in the evening. so the first visit was great. Well maybe 2 months later the bulb burns out again. I call up and they tell me that they don't have it written down what bulb they replaced so I had to pay for them to replace it AGAIN. I just thought maybe it was a fluke so I didn't make a big deal of it. WELL 2 MORE months go by, and GUESS WHAT? The SAME bulb goes out again, This happened 4 or 5 times in a little over a year. I was annoyed. The last 2 times I went in they said that I had someone else change my bulbs because the bulbs that were in there are not the ones they have. I was like WHAT?? No one has touched my car except them. And now they are accusing me of having someone else change the bulbs. The last time I went in to these guys they said they cannot replace my bulb at no charge anymore because it has to have something to do with the wiring and they would need to hook it up to a diagnostic machine and charge me $140 to do JUST that. I said NO. I am not paying for that when I can do it for free else where. So as I was waiting for them to replace the bulb for the last time the guy comes out to my Fiancé and asks very rudely if he has been working on my car. I laughed. My Fiancé only knows how to DRIVE cars. He doesn't work on them. The guy then tells my fiancé to come look at what's going on. Come to find out my car is missing the back piece that holds the light bulb in place and blocks out moisture. and the piece that holds the whole lamp in place. So THATS why it keeps going out. Ok, so first off, why after 5 times am I now just hearing about this. Meaning you all forgot to put those pieces back on and decided to blame ME. I am not stupid. I know when a place is very disorganized and doesn't care about the customer. And this is one of those places. Now I have to go searching around to see who can supply these pieces for me. From now on I will change my own headlights since these "TRAINED" men cant put things back where they found them. If these pieces were over a hundred dollars to buy I would totally be going after honest 1 for that money. I cant believe I let these people touch my car. HONEST-1 in Prior Lake MN is 1000000 times better! read more

I knew it wasn't a good sign when I saw a machine for instant credit in their waiting room. Con men!! Run the other way

Honest one is not honest with their reviews. Dont believe their 5 star rating, I left a poor review at their website this past week and it was removed the next day.. I brought my vehicle in to get the brakes inspected because I was experiencing a specific problem, my wheels feel like they are bouncing, creating a vibration when braking. They test drove and showed me my front right tire, demonstrating that it moved it a little creating a "shutter" at different speeds, and explained I needed to replace my tire Rod and wheel bearing. They said my brakes were fine, plenty of life left and needed no repair, although the rear brakes or rotors are slightly warped creating a small pulsation. My service advisor, Rick, was unsure what needed to be fixed to resolve my issue, but explained the tire rod and wheel bearings were a safety issue, but I could choose to fix whatever I wanted. I chose to fix the tire rod and wheel bearing for $900. When I drive home, absolutely no difference. I called to complain and whoever answered the phone didn't want to hear I'm complaints, I would have to wait a few days for my service advisor to return. I called him back and he explained something to the effect that they couldn't guarantee the outcome! he argued that he explained everything perfectly and I was the one that made the choice to get that fixed. Hey Rick, I didn't bring my vehicle in to play a guessing game in the end as to what to fix to resolve the issue and then be all pissed off in the end because I chose the wrong thing to get fixed and it costed me $900. Your certified mechanics probably should have properly diagnosed the problem as the warped brakes in the back causing the issue, and you as my advisor, Should have advised me to replace the brakes and rotors, probably, not fix the tire rod and wheel bearings. Every time they remove my review I'll replace it to hopefully spare others from making the wrong choice with honestOne Automotive of Maple Grove. read more

I initially went in for an oil change and requested they take a look at a shaking feeling I got when I was driving on the freeway. They came to a conclusion my front left tire was coming apart at the seams and could explode If I continued to drive and did not get the tire replaced (for reference my car is 3 years old with 30,000 miles). Fearing my tired would explode on the freeway, I proceeded to get an estimate on the cost of a new tire. Thankfully I got a second opinion at a local Costco where my families tires are usually replaced- the only thing that needed to be done was a simple balance which was free! This place sucks and is a total scam. If I had not gotten a second opinion I would of blown on 200$ on an unnecessary tire! Just because I'm a young girl does not mean you can try and take advantage of me. Take your business elsewhere. "Honest-1?" more like "Liars." read more

Honest One highly over prices all areas of work. I found other repair shops for half the cost. When confronted Honest One employees look dumb founded and just go ohhhh. Then they have the balls to charge you a fee to do nothing. I would stay away! read more

Huge sales pitch when I told John EXACTLY what I needed and then got a runaround and another sales pitch. When asked how I know I needed a battery I told him my test results and he still told me I need to bring in the car to be tested. I can't give you a battery price because there are to many options. Right, that is what that little catalog is for and remember I told you EXACTLY what I needed? It does not start, I can't bring it in nor do I want to! I am a Master Certified Technician and registered Journeyman Technician with 30 years experience do you really think I will let some weekend wannabe untrained wrench touch my wife's car? read more

On my first and now only trip I went in for an Oil Change and a quote on Breaks. I ended up without my car for 4 weeks after someone there decided to run it into a car in fromt of it that was up in the air. After $3800 (their insurance covered 100%) in damages I got it back. When I wnt to pick it up and inspect it i had asked the manager if he was going to walk and inspect with me and he said "oh i wasnt going to. Its kinda cold out". REALLY???? As far as the Brakes go. $1000 for a brake job???? ARE YOU CRAZY?? I dont drive a Ferrari. I gave 1 star cause I have to. Maybe it was for the free coffee I got read more

NEVER NEVER GO!!!! I went for a oil change and was told that a technician found a SIGNIFICANT leak in a transmission hose, it was significant and should be done ASAP. They had the parts but it would take a couple of days the repair cost $700.00, I said no he said well if it is an issue being without a car we have one you can use. I said no. So today I took my car to my dealer and guess what folks no issue maybe a slight leak but not what they call an active leak meaning if it is leaking its not all the time and definitely NOT SIGNIFICANT! No need to worry just something to watch. Oh and the dealer repair cost worst case $390.00. NOT SO HONEST ONE STAY CLEAR RIP OFF!!!!! read more

My air conditioning has not been blowing cold air, so I brought my car in for a free air condition diagnosis to Honest-1 Auto Care in Maple Grove, using a coupon promotion. Jim told me the problem was low Freon and filling up with Freon will fix it. I asked him 2x, "are you sure this is the only problem and filling Freon will fix everything?" He assured me that this was the only problem and this is the fix. So I authorized this service. After the service was completed, Jim said that this did not fix the problem, it's still not blowing cold air. As it turned out, the problem was much bigger. I was forced to pay $200 for the Freon service to get my car back, even though it did not fix the problem. The next day I called Jim to tell him I was very unhappy with the way he deceived me. He admitted to providing misleading information but refused to give me full refund. So I asked for half the amount. He agreed but only as store credit. Unfortunately, there was nothing more I could do. This is a very dishonest and misleading merchant. read more

BEWARE of this place. This place is a rip off and will scam you. Don't sign the agreement. I took my car here and ask them for a quote to install a rebuild engine. The counter person told me that a mechanic will take a look at the car first for free. Next thing I know I was charged $100.00 for diagnostic. The mechanic told me exactly what I said, that I will need a new engine. First and will be my last time there. Don't let the store name fool you. It's actually Dishonest-1 Auto Care. They will rip you off. They act like they care but they are only after your money. I wouldn't recommend this place to anyone. I use to work for NAPA and I know the best shops. This is one shop that I will never step foot in it ever again. Past it on. My advice try Goodyear or Firestone for the best prices, quality service, and you know what your paying for before the work begins. They both have been in business longer than Dishonest-1 Auto. read more

No news here. Not sure how they are staying in business. Cheap parts at premium prices, and deceptive.

I hardly ever write reviews but this place deserves the effort. Read the other reviews and stay away. I've gone here a few times and have never been treated so poorly. The front desk staff is slow, loud and rude. I asked for a full synthetic oil change with a road trip package they offer. I confirmed 3 times my desires. The paperwork I got at the end indicated basic oil. The staff was upset that I kept confirming the services I received. I was still not convinced I got the right oil so I called the next day to confirm what oil I got. The associate said he was sorry that I got standard oil. I made an appointment to get the oil changed but requested not to have to deal with the same staffer that confirmed twice I got synthetic oil. I arrived at the new appointment and the same staffer was there with no one else available to assist me. He became argumentative saying they have it in their computer that I got the right oil. Some one wasn't being honest at Honest-1. I requested he have a manager call me. A week later and no call, so I called. The manager promised to check the paper logs and call back (which he did promptly). This is where bad things got worse. The manager told me I was over reacting and that the correct oil was used. I got no valid response when I asked why then was the paperwork and the called associate saying that I got standard oil. I pointed out the dishonesty and immediately the manager screamed over the phone that he has been in the industry for decades and that I was rude for questioning him. I mentioned that my local co-workers have had similar issues and that I'd ensure this experience would be shared with all who will listen. He ended the call by saying "good, I don't want your business and I hope you never come back. In fact, I may come visit you at your job to chat about this." I will never return to the shop that has a great sign in their lobby that they don't follow. Very disappointing! Note: I've waited a few weeks to post this in case I heard an apology or anything further but alas nothing. I also take issue with their neighborhood solicitation but that's another story... read more

More like "Dishonest" One ... my daughter went in because of issues with her tail pipe, Was given an estimate of $1,200. I told her to hold off and that we would take her car to my auto repair shop (Transmission Shop Inc. in Richfield off of Cedar Ave. - well respected and trusted) to get a second opinion. They fixed her car today ... turned out she only needed a new muffler ... not everything that Honest One had suggested fixing and the bill was $365. Beware of this auto repair shop ... seems like car issues have a way of becoming bigger than they really are. read more

I had made an appointment for 8:30 a.m. being as this is close to my work I left my vehicle but never stated it was a drop. I expected a call within an hour of leaving it. I had not heard anything by 10:30 a.m so I called and was told it was not done and 2 vehicles were still ahead of mine. I called again at 1:00 p.m and my vehicle was still not done and I was told it should be done by 5 p.m. I told the person on the phone this is not acceptable, I had an appointment at 8:30 a.m. and I needed my vehicle. He told me the manager would call me back. I received a call back from the manager and was told he had a lot of work from the night before or I quote "thousands of dollars worth of work" and my oil change was not a priority. Every job that comes into a business is a priority. Not once did I receive a call to explain the delay. The customer service was horrible and I will not be returning to this place of business. read more

Just one experience, but I am very suspicious of their tactics and do not feel they care if they have satisfied customers. Went in for oil & filter change, tire rotation, check over. I was called during the service, recommending engine and cabin air filter and fuel system cleaning. Immediately said no to fuel system, but told them to change the filters. When I checked my records and the maintenance schedule, neither was anywhere near due. The cabin filter they used was more than 3 times as expensive as the one the dealer installed a year ago. They claimed both filters were dirty and needed replacing, that the one they use is activated carbon instead of paper and much better, would last longer. Even if it filters better, wouldn't it still be dirty in the same time? We do not drive in a dirtier than average environment. No offer to do anything about my concerns. There is never any way to be sure services like this have even been done without taking precautions before the service, but recommend going somewhere else. read more

Beware of this Maple Grove location. I took my car in for a routine oil change and received alot of badgering as to the grade of oil I wanted to use. Was even intimidated with the idea I may be voiding my warranty! Then they suggested a tire rotation which I agreed to. ( For twice the price the dealership charges I found out later). After I left the tire pressure light came on. My husband took the car back, they put air in the tires and told him it should go out within 20 miles of driving the car. He did not want to argue, but he knew they should have recalibrated the car. Needless to say the light remained on. A few days later, when I had time off from work, I went to my dealership and the intake gentleman showed me a button ON MY DASH which recalibrates the car for the tire pressure. Why on earth couldn't the service guys at Honest One have done that? I'll never go there again. They overcharged me, badgered me, and gave my car back without completing their work. I spent another 2 hours of my time trying to correct their sloppy work. Lousy!! read more

I would run, not walk away from this place. They had a coupon for 20 bucks off on a full synthetic oil change which doesnt mean a lot if you dont know how much the price is to begin with. I called them and they said it depends on how much oil they use. I gave them the car make model, engine size, and they said they wont know until they put oil in it. I said every other shop could tell me what the price would be, they knew from their books how much oil my vehicle required. The guy hung up on me. I went there with my brother and they sit there behind desks like some loan officer you are supposed to be lucky to meet, rude as coudl be, not standing behind a counter like other places. (I should mention the Honest Auto Care in New Brighton was total opposite, nice environment, snacks, coffee, wi fi, honest and friendly technicians). Anyway, my brother took his car in for an oil change. They determined he needed major work, like thousands of dollars, but did the oil change anyway and charged for it when my brother decided with the high cost he would junk it and didn twant oil change. This place shoudl be called DisHonest Auto Care. And like I said, my parents use the Honest Auto Care in New Brighton and completely different experience. read more

I went in for an oil change happy because Jim was nice over the phone and I felt confident I was going to get good service. Face to face he rushed me along despite the fact the was no other person waiting to be helped. I left the car there and when he calls me, comes back with multiple other things that were wrong. What he didn't know is that I had the car checked out by my personal mechanic before it was bought. When I walked back over to get it, he presented me with a quote for mechanical repairs as well as tires. The mechanical repairs were realistic prices, if they actually need to be repaired. HOWEVER, $80 labor, $1218.84 for four tires!!! That didn't include the valve stems and wheel weights for another $21.96, and no roadside warranty. Nowhere on the quote was the brand in writing. The minute I called him out on the ridiculousness of the pricing he suddenly became unfriendly, arrogant, and condescending, challenging my knowledge of quality on tires. Suffice it to say, he's NEVER getting my business again. To think they would try to charge me $300 for a tire repeatedly listed for $83 online AND at two other local tire companies!! Ridiculous!!! Btw Jim, over the years I own or have owned several cars from minivans, to Land Rovers, Audis and SUVs, just because I am a woman doesn't mean I am to stupid to see through your GOUGING BS! read more

Not Trustworthy. I took my Subaru in for overheating. They kept telling me how much they knew about Subarus. First they Replaced the Thermostat, then said the radiator needed flushing, then it needed replacing. I got it back after 3 days and made it 8 miles before it sent me to the side of the road and had to get towed back at night in subzero weather. They said a hose blew and they replace both for free(cost me $99 labor). Then somehow the head gasket was bad and would have to be replaced. Cost me $800 then $2200. They capper was they told me the plugs were worn and corroded. I had just had a mechanic replace them 1 day before I broght the Subaru in for overheating. One week later a bunch of my anti-freeze leaked out, so I took it to Precision Tune where they told me there was a problem with one of the new hoses. That cost me an additional $85. There's more but this is the crux of it. read more

I noticed a few small drips of oil on my garage floor so when I took it in to Honest 1 for an oil change I mentioned to the technician if they could look around while doing the oil and see if they could find where the drip was coming from....got a call back telling me that I had a major oil leak and that they would need to do an oil dye test to see where the leak was coming from....this was only diagnostic and would cost roughly $85 for the test....I told them that I didn't think it was a major leak as there were only a few drips on my garage floor and that I was going to have my nephew who is a new mechanic just out of school take a look rather than have them do the dye test....the guy got really snippy and short with me over the phone and basically said that it's my choice if I wanted my engine to blow up on the freeway....tried to scare me in ti haveing the test done....my nephew ended up looking at my vehicle and found the leak in less than 5 minutes without a dye test...ended up being a cracked connection ring for my oil filter and he replaced it for $12. read more

Honest one auto has tried screwing me over 2 times as they try to take advantage of me and always try to up sell me. Im a young business owner and I brought my truck into them today after I blew a brake line and they were the closest place instantly before even having them look at it I tell them the issue as I know exactly what wrong with it the sales manager says " I have the exact truck after 100 thousand miles all of those brake lines rust out and will need to be replaced. its just a common problem in those trucks" then states its a spendy repair of around 1500 dollars. long story short the mechanic was un educated and had no idea what he was talking about and they said I needed to replace both brake lines as they are right next to each other that repairing the other has to be done as you will disturb the other brake line and break it. ( Which with brake lines there is some truth to that. however my other brake lines are solid as can be. ) after all I had no brakes on my truck and was hauling a brand new 5000 pound trailer. and I made it into there shop safely as it broke right next to there shop. they quoted me 2 dollars shy off 700 dollars and the BP Auto shop directly across the street did it right away for 198.73 out the door. Needless to say I do not recommend this place nor would I or will I ever again enter the place after 2 bad experiences. And they wonder why they have I believe 5 to 7 bays and only 1 car in the shop and 4 mechanics standing around. read more