As a first timer, I found the ordering process standing at the noisy bar with TVs blaring, really stressful and hurried. The order taker, who was not the least bit cordial or helpful, hurried me through the process, shouting over the loud TVs. She couldn't have cared less that the menu was confusing to me and if I don't like all the specialty items in and on the burgers, how do I get one I like? Can I build my own? There so not list of items available.There are about six burgers, all with several things I don't like on each one. So without help, I ordered the Prime Burger with cheese, no onions and plain mayo, rather than honey dejon mayo that it comes with. It arrived with onions and the dejon mustard. The personable wait staffer took it back, promptly letting me know they took the onions off and gave me a new bun. Really? So the re arrived meat was cold, dry and this time no mayo at all. I didn't love the burger at all. Hubby's Hickory Burger fared better and he had no complaints. The experience would never warrant a repeat visit. The order process is really unpleasant. If your job is to take orders, for goodness sake, take some time to help a new client through the difficult menu. My recommendation: The front line is your first impression-get someone who cares and finds value in the customer and their experience. I do however commend the door greeter for her pleasant welcoming. read more

Hook Burger - Hickory Berger - Burgers Near Me - Oxnard, California

This place is Off the HOOK! My brother and I came here on a Friday night, just looking to see what this cool little join in the middle of the semi-ghetto (yes you oxnard, you kind of are, but I still love you) was all about. This location is in the strip mall across from walmart, the same one that has fresh and easy, Buffalo wild wings and yogurtland so there is plenty of parking. Its a cool divey setting thats a cross between a hip restaurant and a coffee lounge with a lot of tv's. There is plenty of seating too. The line is usually long but it moves along very quickly. My brother ordered the Prime burger ( 5 oz prime chick, caramelized onions, lettuce, tomato and honey dijon mayo) with sweet potato fries, while I ordered the Bistro Burger( roasted red pepper, onion, melted jack, avo and lettuce tomato, honey dijon mayo) with onion rings. Both came out at a decent time and we found seating on the little counter tables they had scattered near the registers. At first bite it was YUM! We loved it! Hook does not play, our burgers tasted divine! 100% fresh USDA prime chick on a super tender, sweet bakery bun! The sweet potato fries were not too big they were normal fry cut not steak fries which I can dig. The onion rings weren't overly seasoned or salty, they were just right and I could eat a couple orders of those alone! For the price, you just cannot beat this place. Its less than $6 for a burger that is fresh, delicious and sooo mouth watering. read more

I've been meaning to check this place out for a long time, better late than never I suppose. I had the "Prime Burger" ($5.25) and added blue cheese (.75) and bacon ($1). I was debating getting french fries but they only have one size and the lady at the register said that its a pretty large amount. I decided to skip the fries and get a water to drink. The burger was great. Juicy patty, ripe tomatoes, cooked onions, honey dijon mayo dressing, and a nice bun. It was enough to stand alone as a meal, and was a good value for the price. My only gripe is that they use shredded lettuce instead of leaf lettuce. It's kind of a downer to pickup your burger and have half the lettuce fall out onto the plate. It's not a deal breaker, but I think swapping the lettuce would add another star. read more

I ran over here for a quick bite during my internship training across the street at St. Johns. My gosh was it packed for a small joint, the line was almost out the door and there were no empty seats. I had Urbane Cafe last week and wanted something different, I've heard great things about this place too. They have a few small flat screens and a beer/wine bar...nice for after work if you are close. I wasn't that hungry so I ordered a root beer float and some fries. It took about 5-10 mins but it was ok considering the amount of people in there. The root beer float was delicious! The real vanilla bean ice cream really made the float. The craft root beer was also great...Definitely how all root beer floats should be..they've raised my standards on the floats. The fries were good but not as amazing as the float. They had a crunch to them since they were shoe strings but there wasnt as much seasoning as I had hoped. I tried to use ranch and chipotle aioli as dipping sauces but the creamy goodness couldn't overcome the blandness of the fries. I'll be updating my review after I try the tuna and veggie burgers. Seems that everyone loves the burgers here so I gotta try at least a couple to make an accurate judgement. Had to dock a star since a full meal would be pretty expensive and from what I observed, the sandwiches themselves were not that big. Cheers! read more

Great food! Big portions and excellent service. People are always friendly. Management is doing a great job. Really enjoy there salads and burgers. The fries are top notch. read more

I hate to do this after I've been telling people about this place, but however today I brought my friend here cause of the yummy sweet potatoe fries. My mother met up with us to order food and bring some to my dad and sister. Well whenever I come in I order the same thing, the bistroclub. My friends ordered a prime burger and a bistroburger, my mom ordered the bistroburger as well. This is where it goes down hill for me. I was eating my sanwhich and it was good until I started having a funny feeling about the avocado. I'm not a fan of it but I'll eat it if it's in my sanwhich, but I started to feel bloated. I finished half of it and I felt super bloated. I thought I was just full, I struggled to eat the second half. (note that I haven't eatin all day, so nothing prior to this I could blame these symptoms on). We left and I went to the atnt store which was like not even far from the place, but I felt like throwing up. Not even the full kind of throwing up, but I feel like I ate something bad, and I need to get it out of me throwing up. I came home and what was the first thing I did? Went to the bathroom, as soon as it came in..... It all came out! Haha gross right.?? Yes gross I had a feeling it was the avocado and was i right! To save you the details, just use your imagination of what happen or how I know! My mom started feeling sick, feeling the same symptoms as with my dad and my sister. We all had avocado that's the only connection we could make. So just becareful what you eat from them, if something doesn't taste right take it back! I'm not trying to scare people away, just letting you know so you have a heads up. Consumer beware! Everything else, from my previous post still stands from the decor ,customer service and all that jazz, just wanted to end on a good note read more

Food is good. Service is hit and miss. Today, I ordered my food. Got there within the 20 minutes. Asked if it was ready and was told not yet. Waited another 10 minutes. Went up again and was told it had been ready. The food had been sitting there for 25 minutes. Update: on the same day I Yelped, received a message from the owner apologizing for my experience & wanting to correct it. Thank you for caring about your customers. Will definitely try Hook again. read more

This is a very busy, very good, burger joint. THEY SERVE BEER (on tap) AND WINE! The steak sandwich is excellent! I don't, however, like their shakes. They are too milky and too sweet. read more

Wow, somehow I had forgotten to finish this review. This was a really fabulous experience and a great find, for us. If you love burgers, you will find a great selection here. And the beer? Just as good. Perhaps not a selection like some of the bigger places around but still good stuff to compliment your dining experience. We had the Hickory burger and roasted chili burger. Both of which were served to our specifications. So delish! Service was excellent. The staff was friendly, knowledgeable, and added to the overall experience we had here. Can't wait to return! read more

This food was absolutely awful it was so expensive for no reason. The 2 sprites I got were so expensive just to taste like sparkling water with no flavor. I do not recommend this place. I also found a little hair in my food and I didn't even eat. If I get could this place a negative review I would bc this place was horrible and the customer service was trash. Not going back again read more

Sooo I almost gave this place 5 stars but they changed the menu a little while ago and took my bistro burger off, which was my go to. If they hadn't of done that I never would have found out about there sandwiches and salads. There grilled chicken sandwich melted in my mouth and I couldn't stop eating it. I think its the perfectly toasted sourdough buttered bread that just adds that crunch to every bite. If that didn't make your mouth water than maybe you should check your pulse. The salads were also really impressive. Imagine a 5 star quality plated salad, that's exactly what I got when I ordered the BBQ Chicken Ranch salad. Layered and topped to perfection and garnished with crispy little strings of tortilla chips. Eat bite was loaded with flavor. I want to say it doesn't come with avocado? If not I definitely added it! If your into Paleo, they have a bunless option for all their burgers. Let's just say it's so good I still haven't had a burger with a bun from here. Add an extra patty to keep you fuller longer for only $1.50; take that Burger King. read more

I'm not a big "burger" fan, but a few times a year I will drive through California's best. Tonight we opted for Hook Burger and were not disappointed. The California burger was just right in every way. read more

Hook Burger - California Burger - yum!!! - Burgers Near Me - Oxnard, California

First thing first...This is NOT your typical sit down restaurant. Think of it more like a hybrid fast food/sports bar. You order at the counter like any normal burger joint, then take your buzzer to your table and wait for your food. What really sets this place apart is the atmosphere, food, and customer service. The atmosphere is awesome, its like a mini sports bar with lots of comfortable seating, I have always liked the big comfy booths. The burgers and salads are always super fresh and not only taste great, but are presented like a high end restaurant. Imagine seeing those tasty burgers on the menu ads or in commercials and then when you actually get it its all smashed and looks like someone just threw it together. Well that's not what you get here, they take pride in presentation. The only slight negative is that the fries are a little too "skimpy", only way I can describe them. But not that big of a deal. Lastly, the customer service. They always say high when you walk in and offer you a menu and ask if its your first time. When I checked them out for the first time they explained the ordering process for me and made suggestions. I got the Hickory burger based off of that suggestion and its my favorite burger now! This place is definitely near the top of my all time list. read more

I went here with my sister for a late lunch knowing it would be busy during normal lunch hours. The decor is really nice, if i remember correctly nearly the entire inside is filled with booths. I really like the layout, there are no stupid pictures on the walls or annoying art. There is a big american flag in a case with a little plaque that looks good. This place is surprising classy for a burger place and the area its in. It is well done and classy. Ok now the food. The menu is small with not a lot of options, which IMO is a good thing. Not a lot of variety but what they do make is great, they also serve beer but I don't like beer so I could care less, but for those who like a burger and beer it does serve a purpose. I ordered a hickory burger with a side of sweet potato fries and fresh brewed ice tea: It was really good, the meat is really good and juice, the bread and bacon was amazing, the topping's were fresh and the BBQ sauce was sweet and tangy. The only down side is that the fries were from a frozen bag and I could actually tell the difference since I have had fresh cut ones at other locations. the icea tea was fresh and good. My sister had the bistro burger which was good but reminded me a lot of the habit char burger. The only down side if I had to complain was the price. For a burger, sweet potato fries and drink I paid nearly $12, for a semi-fast food lunch. I think it should of been priced in the mid to high $10 range and not closer to $12. yes they bring you your food but you still order at a counter so it doesn't justify a restaurant price. read more

Wow, I've been here a couple of times over the last couple of years and today's experience was by far the best. The employees seem to be working really well together and everybody is very friendly, conscientious and helpful. My 85 year old mother and I shared the hickory burger and the trio of sides and everything was fresh, hot and absolutely delicious. My mother said she has been to many places in her many years and said, this was by far the best Customer Service. It just blew us away. Kudos to management and the amazing staff. And thank you for the great experience! read more

This place isn't bad, not 5 star good like a Father's Office, but it makes an attempt. It's nice to see these "finer" classier dining places popping up in The Nard. The prices are reasonable. The burgers are slightly overcooked especially for prime beef (I'm not sure why they didn't ask how I wanted mine cook, other than the ahi burger). I had the bistro burger, tasted pretty good, nice mix especially with the peppers heightening the flavor. Also had the ahi burger, not a big fan of these seafood burgers, but my mom enjoyed it. Also had the trio of sides (fries, sweet potato fries, and onion rings) ... all were pretty good, and they give you a lot. Enough to share. Overall, nice place in Oxnard...hope to see more of these establishments pop up! read more

Hickory Burger ($6.50 for single, add $1.50 for a double) starts with a 100% fresh USDA lean beef patty and freshly toasted bakery bun topped with thick cut bacon, Sweet Baby Ray's BBQ sauce, homemade crispy onions, lettuce, tomato, and mayo. The patty is seasoned well and has a bold beefy, meaty taste. It has the perfect amount of BBQ sauce which complement the overall flavor without being overwhelming. Overall, the burger has a good balance of flavors. The onions could have been a little crispier and the bun is not quite sturdy enough for a double patty. The sauce plus the juice from the patties make the bun soggy. You'll need to decide whether you'll just reside yourself to messy hands or commit to a knife and fork. Either way, it's worth it! Rating: 4.5/5 Pretzel Burger ($6.50 for single, add $1.50 for a double) starts with a 100% fresh USDA lean beef patty and warm pretzel bun topped with smoky BBQ sauce, caramelized bourbon onions, chipotle mayo, and melted American cheese. The pretzel bun is very sturdy and handles the juiciness of the burger patties and sauces with ease. The patties are nicely seasoned and juicy. The BBQ sauce is a tad too sweet when coupled with the caramelized onions. The flavor profile is reminiscent of a "Western" cheeseburger. So why not go all the way and add bacon? It would be a great addition to this burger. Switching the cheese from American to cheddar might also be a nice touch. Rating: 4.5/5 Onion Rings have a crispy, crunchy exterior. They are very flavorful with their sweet onion interior. Beer batter would be preferable, maybe showcasing one of the beers on tap as part of the batter. Rating: 3.8/5 French Fries are shoestring cut for a faster cook time and while they are by no means bad, thicker fries would be preferable. Also, the fries were a little bland and really need to be salted right out of the fryer. The presentation in the cone is a very nice touch. Rating: 3/5 read more

Five star burger joint. A little step up from The Habit (their other burger business) in price and quality. Excellent onion rings, salads, sandwiches and burgers. And don't forget the shakes! read more

I've been to Hook burger twice and it is A-OK. You walk up to the counter to order and they bring it to you; a little more fancy than say, "The Habit" burger...but not as fancy as "Father's Office". Shoestring fries are delish but the burger is kinda generic. The light fixtures and wood booths are very cool but the place in general has an upscale cafeteria feel. The have one or two televisions, but in positions that you can't see them from any booth...kind of odd. The fact they serve beer is a huge plus. Nothing I am HOOKED to here, so not really worth the drive if your more than a few minutes away already. read more

Customer service is beyond impeccable. We just bought a property near by and this will be my spot for sure!! My sister doesn't rave about places but was RAVING ABOUT HOOK BUrger. The burgers are amazingly big and juicy and the sides are great. And not to forget the prices are unbeatable! Wish there was one out on the Westside! read more

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Reminds me of habit burger which is a popular chain now but they have a better variety of burgers here at the hook. i typically will stop here when im working in Oxnard. A good burger joint and service is always first class. The hosts ask you at your table if you want refills and take your trays when done. More service then what you would normally receive from a a burger place. Take your pick most, everything is good. Not a revolutionary burger place or must have but if your looking for a good burger and good service, this is the spot. read more

1. Smell: Nice pleasant smell. 2. Fixtures: Nice sink and toilet 3. Design/Decor:Nice tiled flooring and walls. Earthy tone that really matches well with the restaurant. 4. Hand Dryers: Auto paper towel dispensers that dispense 1 towel at a time conveniently located next to the door so that you can use the towel to open the door. 5. Toiletries: Didn't really use toilet paper, so no comment. Towels were white and absorbed water well. Soap was run of the mill clear liquid variety. 6. Privacy: Single room bathroom, and for lunch time it was surprisingly not busy. 7. Cleanness: Very clean and up to the standard of the restaurant. 8. Space: Plenty of space and room for whatever you need to do. 9. Changing Station: Not available but I think there is plenty of room to change your baby's diaper whether you need to lay something down or use your knees. 10. Miscellaneous: Nothing out of the ordinary. Overall: I give it a solid 4.5 stars since everything was quite what you'd expect from walking into the restaurant to the bathroom. Nothing to take it over the top, but the restroom is well maintained and gets a solid 4.5 for cleanliness during peak hours. I really wanted to give it a 5 stars, but it would need to be exceptional. read more

Love this place always great food and the employees are always super sweet and attentive .

When I go to Oxnard I expect food that isn't great. Hook Burger was the exact opposite. The veggie burger was epic! I've tried so many veggie burgers, since I am a vegetarian. Burger King gets a zero star on their veggie burger meaning it is barely edible. This place gets 5 stars, because it isn't just a veggie burger so they can say "Yes, we have vegetarian options", no they go the extra mile. Their veggie burger had avacodo and was over all delicious. If you are a vegetarian you know it is hard to find something good enough to even come close to calling delicious at a restaurant that isn't aimed at vegetarians. Heck, they're better then one vegetarian restaurant I go to. Long story short, this place rocks. ' read more

I like Hookburger my wife loves a good burger and we are not disappointed with Hook Burger. Good service and great tasting food. From what I understand this place is owned by the same people that own The Habit which is also a great place. read more

Love . I had the pretzel burger with chicken, sooo good! It was extremely messy because of the BBQ sauce oozing from the sides, but I didn't care at all because of how good it was so my hands smelled like BBQ for the next hour. I had to get some extra pickles on the side after trying them on my burger, and let me tell you that's a lot coming from me considering I have never been a fan of dill pickles. Sweet potato fries were nice and crispy. All in all, everything seemed fresh and tasted great, and the staff was friendly! read more

Its not the burgers that amazed me. Don't get me wrong. This place has tasty burgers and fries. What astonished me the most was the meritorious customer service! The staff was very friendly and eager to make your dining experience here a memorable one. It was a lasting impression on a first timer like myself that will keep me coming here. read more

Hook Burger - Burgers Near Me - Oxnard, California

Was out in Oxnard for an errand that lasted longer than I expected. By lunch time, my friends and I were starving. Luckily we found Hook down the street, saw the menu & figured we would eat there. At first I thought it was a knock-off of The Counter, but no making your own burger here. I ordered the barbeque chicken salad (amazing!), my boyfriend had the flank steak sandwich (to die for), and his brother had the Hickory Burger (also fantastic!) Taking one-star off however because the fries just did not cut it for us. We had the trio (sweet potato fries, regular fries, and onion rings) and all of those items were greasy & lacked flavor. So if you're a huge fry fan like I am, I would suggest skipping out on the fries this time. Wish I lived closer to this place, but next time I'm in the Oxnard area, I'm definitely stopping by. read more

I am a CLEAN eater but have came here more than 3x now for a cheat meal. I always get the hickory burger and that Oreo shake they sell there. Honestly dream about it sometimes! Lol I really appreciate customer service and I have to say this place probably has the besttttttt customer service I have ever experienced next to trader joes and that says A LOT lol. read more

Hook Burger Bistro Breakdown: -The Food: Good. Burger and onion rings were really good. The fries were not so great. -The Value: It was $22 for two burgers, fries, onion rings, and a drink. -The Experience: Really good service. They were nice and attentive. They lost a star for the fries. I feel like great fries are a must for a burger place. They were too soggy for me. read more

We had been looking forward to trying this place for a while and last night we finally had time to go. The place was clean, not packed and the staff was very attentive and friendly. I had looked at the menu online and had the Seared Ahi Tuna Sandwich on the brain when I walked in. My finance's mind was set on the Hickory Burger. I have a standard rule that I break more than I keep. If you go to a place with a food item in the title (like Burger) you should get that item. This is one of those times I really wish I had followed that rule. I ordered the Seared Tuna Sandwich rare, it was cooked just past the point of well done, The menu claimed there was a "homemade wasabi tartar" my sandwich was tasteless beyond the red onion on it. I do not know if they forgot the tartar or if it was just weak but I did not get any sort of wasabi flavor at all. Such a big disappointment from the awesome picture and description in the menu. My finance's Hickory Burger on the other hand was GREAT. What she couldn't finish I gladly gobbled up. We got both the regular and sweet potato fries and both of those were tasty as well, though for me the sweet potato was the clear better of the two. Overall it was a mixed bag for us, I would give the sandwich 2/5 the burger 4/5 and the sides 4/5 that said based on the price and the few bites I got of that Hickory Burger I would be happy to go back and give it another shot, this time staying far away from anything that does not have Burger in the title. I would not be surprised if I felt the need to bump that 3 stars up to 4 after a more satisfying trip. read more

Yo Devine! Bring the Hook Back! I like this place. It's a cross between a high class wine bar and a down home burger joint. The burgers are PERFECTLY priced. I am not joking. I believe the Prime Burger (their basic, but far from basic) is $6.50, and it is worth every penny. $7.00 would even be acceptable, but I need that discount! They aren't even annoyed with those people who have to "add and subtract", essentially not ordering what's on the menu. The other burgers (I think I've hit them all on the menu) are also amazing. And I absolutely have to have the onion rings, no matter how many cals it adds, because they are great. The new year is the only reason I haven't been back this year, but when I give up on my healthy eating goals I'll head back in. Also, there's beer. So there's a thing. I don't even know if you can order the wine from the bottles they use to decorate. read more

I love this place but they always mess up my phone/online /to go orders. It's super frustrating because it's a 20 minute drive.

I love you Hook Burger. I love your delicious Bistro Burger and the extra crispy bacon that sits inbetween your two buns waiting for me to lick you and spend a few moments together in culinary heaven... until I eat you up. We have a song. I youtube it everytime you and I have a date together. It's the Turtles, "So Happy Together" song. I love you Hook Burger. I want to Marry you. xoxo read more

Yummy! I definitely recommend it! Meats: Hormone free, free range. Great quality Brioche bun: great taste, but gets soggy easily Bistro burger: good, but not a fan of the avacados Turkey burger: excellent standard turkey burger Shoestring fries: crisp and well salted. Chocolate shake: ok. Served in plastic to-go cups? Atmosphere: modern decor, casual atmosphere Service: very friendly! Cost: ~$20 for two burgers, a side of fries, and a shake. read more

I didn't know that the people behind the Habit were responsible for Hook Burger Bistro. It's certainly a more upscale hamburger restaurant, offering a lounge-y feel and serving alcohol. The restaurant itself is located in a new plaza, with a Walgreens and a Fresh and Easy Market. There is ample parking available to serve all the stores (which also include two other restaurants: Cafe Rio and Urbane Cafe). Inside, Hook is beautifully decorated. It's clean and modern yet (as another reviewer mentioned) has a rustic feel due to the dark natural wood beams across the ceiling and brick walls. There is also outdoor seating available, though our party opted to sit in the raised booth by the window. The brown leather seats are comfortable and make you feel like you should be paying a lot more for your meal. I ordered the Primo burger and shared "The Trio" (a combination of french fries, sweet potato fries, and onion rings) with two other people. After taking our order at the front (no line), someone came to our table and gave us our food very quickly (I think about 5-10 minutes). The fries and onion rings (~$5) came with a side of ranch and BBQ sauce. The meat on the burger itself was a little dry but still OK for the ~$5 I spent on it. The service was great. All the people were really nice, clearing the trays as soon as they were done. When they saw that our drinks needed to be refilled, they quickly asked what we wanted. Overall, the food itself was nothing to rave about but still good for the price. I've had better burgers elsewhere but I think when you're going to a place like Hook, you're not solely there for the burgers but rather, also there for the relaxed environment and great service. read more

The service and promptness at Hook Burger goes above and beyond. I work down the street and I usually stop by during my lunch hour. I am greeted immediately when I walk through the door, even when the line is long they cashiers work quickly to keep it moving. After placing an order, food is brought to the table, the servers ask if you need any sides, and they check up on the table regularly. I love their crispy chicken sandwich, fries, onion rings, and their BBQ chicken salad. When I think about a restaurant that provides not only superior service, but quality food to match Hook is the first place that comes to mind. read more

Food and booze!?! I'm hooked as well. This place is owned by the peeps whom founded the Habit, they just wanted to create more "upscale burgers." Good food, new place, friendly service, beer on tap, and wine. Fast food ordering style with indoor and outdoor seating. Burgers are bomb, but i'd try the primo burger without the honey dijon mustard (not that much of a mustard person). Burgers are a yummier than the Habit and contain more beef on their patty. The average price of the burger? Around $5-8. Hook it up (combo it) for an additional $3.49 and you got fries and a drink. Fries (regular or sweet potato) are yummy and the burgers and sandwiches are delicious. The regular fries are similar to the fries from Hot Dog on a Stick, crispy and yummy. If you like the Habit and burgers, it's worth a try. Some other yummy things to try during next visits: their Ahi tuna sandwich, salads, strawberry cheesecake smoothie, onion rings read more

Why is Umami so popular when Hook has better food, better prices, and a less pretentious atmosphere. My buddy and I really loved our meals. I don't remember the name of the burger I had, but it was delicious. My buddy got the steak burger and was surprised to see that the meat was actual steak slices, not ground up shoulder meat that passes for "steak" in so many other places. Our food came in roughly 10 minutes and the service was great. This place should really be much more well-known than it is. In my book, it far outpaces Umami (you can read my reviews about them). read more

Service was great server Morgan was supper friendly but then again every time I come here the customer service is reallly goood food is superb and I really enjoy coming here when I crave a good burger or salad read more

Hook Burger - Really goood food - Burgers Near Me - Oxnard, California