This is the second time trying to stay here the first time the room smelled so bad they changed our…read moreroom.. we were going to wedding so had to stay. I saw such great reviews decided to try again. The beds were horrible , the pillows were old and woke up at 5 am smelling old food again . The rooms are outdated and I truly will never give it another try. So disappointed The staff was very friendly but just isn't enough

I come to Concord every two weeks for work. This is my go to. The rooms are very clean. The beds…read moreare comfy and the staff is amazing. Will be more than happy to book for future stays!

Walking in the lobby was like all other Garden Inns, so we felt at home. But surprise! Our room…read morehad an end field view of Fisher Cats stadium, home of the double AA Toronto Blue Jays. How cool is that? We would love to see a game here and party in the room. Below us was a deck to take out food and drinks and watch the game. Now upstairs, our room was nice with blackout curtains which we like. The bathroom was good size. Everything was clean. We did tell the front desk person that the bottle of shampoo was nearly empty. During our down time we played cards at a large round table in the back room off the deck. We saw a good sized conference room with a large screen and plug-ins at the tables. Would recommend it. We had two good breakfasts in the dining area. As Hilton Honor guests we used our $20 credit for candy bars. There was a large selection of snacks to choose from, and bottled drinks. We even watched a football game in the lobby with other guests. This hotel has a large parking lot, and is in a good location. There is a shuttle for getting around.

I stayed for one night July 2/26. The room was very nice and clean. However the shower gel,…read moreconditioner and shampoo was so low we had enough to take two baths. This is something that should be filled every time someone checks out. There was three towels when we got to the pool and when other guests came they had to wait for towels and they actually got some small hand towels. However the staff, cleanliness and comfort was great. I would definitely stay and recommend it to anyone.

Worst staff ever from top down starting with GM Michelle. This hotel has horrible service. It's…read moreover rated and over priced. Terribly managed from the top down. Starting with GM Michelle. Continuing to Cayla the day front desk, who is somewhat better and works hard but does not have experience knowledge or support from her seniors. Carrie/Kerry and her GM Michelle are simply lacking the professionalism and respect to even begin to understand the very nature of 4* customer svc let alone the very basics of customer satisfaction. They are borderline discriminatory and at the outset rude, interrupt customers for the most basic requests, repeatedly making excuses, and simply cannot support the level of svc this property should have. We stayed three times to be sure it was consistently bad, under two different booking names. The allure of the high quality restaurant/bar and covered barking let us coming back. But it won't again. We have had enough of the AI robot voice calling us "sugar" and "honey" and offering us walking directions to a "good cup of hot chocolate" instead of just telling us the breakfast hours - which by the way is cooked by a robotic (I'm not joking, com's see for yourself) automated egg cooking machine - which does a decent job! - when it works and doesn't include broken shells. The express machine is good. The evening repackaged Market Basket linzer and black/white cookies are avg. But when you ask three times and make four phone calls just to get a simple work surface desk so you can do emails at night and keep up with work obligations - only to be told that "govt rate rooms only get certain rooms" after being promised a desk - enough is enough. We paid $600, and spent another $500 in the restaurant one week, but apparently they had more important customers. And we were dumb enough to come back the next week thinking it must have been a a busy week. But nope, they just don't care, doesn't matter - they were 40% booked according to the front desk lady - and you get what you get, no desk or king bed available - even though the website showed they were. Sorry folks - this property must have a secret code word - I hope AAA knows they wasted a rating here. Much better properties in NH that better represent our NH hospitality industry. PLEASE DO NOT STAY HERE.

I loved the hotel and the overnight worker was super helpful when we came back late after a weddingread more

1st time here and such a awesome place. Great renovatiin, attention to detail. Location is…read moreperfect. You have to be some type of person to come here and not just see simplicity, elogance and beauty in one space.

My wife and I just finished a wonderful winter escape at the Blue - Inn on the Beach for our…read moreanniversary. The drive to Plumb Island through Newburyport was the perfect introduction to our romantic, north shore getaway. Being from Phoenix, we look forward to our cold, winter adventure each year and neither of us had been anywhere north of Boston before. Before our arrival, communication with the Blue was informative and hand a personal feel. Obviously, the Blue caters to summer beach-goers, and the reserved parking area near the hotel would definitely be a huge plus for folks competing for parking spots, but in winter, there are very few people or cars on the entire island. The Blue is a quaint little hotel nestled on the beach in a neighborhood of New England beach homes. We were happily greeted at the front desk by Blue staff and the General Manager. They tendered to our every need and surprised us with a fabulous fruit and chocolate anniversary gift waiting for us in the room. The room was beautiful with a classic and modern beach feel. Sliding glass doors open up to a wooden deck with a fabulous view of the Atlantic Ocean. We could hear the crashing waves while sitting inside beside the gas fireplace to read. It was magical! Also magical was the bed! We haven't slept that well in years! The bed was so comfortable and my wife loved the pillows so much that she bought the very same ones for home the day we returned. And don't forget the two hot tubs! There is nothing quite as enjoyable as relaxing in a steaming, bubbling hot tub while it's snowing all around you. Honestly, the "hot tubs available" filter was probably what highlighted the Blue to me during my search for this trip. One hot tub is on the second floor deck, overlooking the beach and the second is hidden under the pine trees at the end of a short sidewalk across the street from the main building. Both were large enough for probably 6 people, clean and well maintained. Again, it was February so we had them all to our crazy selves the whole week. The beach is beautiful! There is direct, private access from the second floor of the Blue, via a wooden boardwalk. The beach is sandy with very few rocks. I didn't see any seaweed or anything washing up on shore, but it was February, so I didn't expect to see a whole lot of anything living coming out of the water. Every morning we enjoyed a beautiful sunrise over the ocean while we drank some local coffee delivered direct to the room. Oh yeah, breakfast! Each morning the staff dropped off and adorable wicker basket with fresh, local breakfast offerings plus that wonderful carafe of coffee. We had different breakfast each day, to include quiche, overnight oats, fresh fruit, biscuits, and bacon. Just the right amount for the two of us and we couldn't wait to see what breakfast surprise would arrive each morning. Although Plumb Island may feel remote from the business of the Boston-metro area, the location was great for dipping down to Salem without hitting any traffic, or popping up to New Hampshire for a sleighride through the forest. One morning, after a small nor'easter blew through, our SUV got stuck in the parking lot snow. No worries! The General Manager of the Blue came out to hail down a plow and personally helped push us out. Now that's service! Overall, I would wholeheartedly recommend the Blue -Inn on the Beach to anyone looking for a romantic beach getaway. If you're looking for a less Metropolitan vacation with the proximity to get to Boston in under an hour, the Blue can't be beat. We will definitely be coming back. Maybe even in the summer next time!

I stayed at this hotel with my husband for my graduation at SNHU, and highly recommend all…read moregraduates (and anyone else) stay here when you need a convenient downtown location. The amenities are great here. There's free breakfast every morning with a revolving menu and a make-your-own waffle bar. Guests are given a parking permit for the attached parking lot, and the on-site security makes the location feel really secure. Doors are locked after a certain evening hour, and can only be accessed by your room keycard, so make sure you have it on any trips out to your car! Beds are comfy, and the rooms were absolutely spotless (and I'm one to check the mattress lining). Staff here are friendly and helpful. We ended up extending our stay by a day to visit longer with friends and family, and they were more than accommodating to adjust our days. The location was the appeal for us here, as I did not want to mess around with parking on graduation day. From this location, it's about a three minute walk across the street to SNHU's stadium. The staff decorated the lobby for SNHU's graduates and provided goodies for guests like university-branded keychains, and things of that nature. It was a really cute and thoughtful touch to our stay.

While the hotel was nice, management is appalling. I was charged twice for a $700+ stay. I…read moreunderstand that mistakes happen but the operations manager Maya L. Was rude and condescending and refused to look at the proof of charge, hear me out, or properly resolve the issue. She hung up on me after being rude and then spent to next 15 minutes ignoring and hanging up my calls. If you do business here, you may enjoy your stay, just make sure you watch your credit statements closely, you could be paying double. Oh btw the assistant manager was nice although she was unable to properly resolve this. At least she had better customer service skills than the ops manager who was so busy trying to be right that she could bother to listen.

**November 2025: Tuesday - Thursday Stays** I booked a two…read morenight stay here for my roadtrip and had a great experience! Parking: The lot is uncovered and does share the space with the restaurant next door. We were able to find a spot pretty easily on our visit, but it's I can imagine if we were to have come during peak season parking might have been problem Lobby: There are ample places to lounge or sit and enjoy the big screen tvs all around. There were also many areas to plug in your devices that have 3 prong plugs and there was a coffee/tea bar to warm yourself up. Breakfast: Complimentary hot food from 6am-10am for hotel guests. On my visit they had "made to order" pumpkin pancakes (you wave your hand on the machine and it'll make it right then and there), a yogurt machine, oatmeal, some egg dish (either omlette or scrambled, as well as hard boiled), some protein (sausage patty or links), bagels (with a toaster oven) and some accruements. Gym: Although I did not utilize the gym facilities my friend did and he said that they had one cycle, three treadmills, a set of weights (smallest at 5lbs) , kettle bells, and a wall mirror on one side of the room. Room: I loved the big screen tv. They had a smart tv subscription services available; however you'd need to put in your own account info to access the services. They had Disney+, Netflix, and Hulu at minimum. The bed was a little soft for my personal preference, but I did enjoy the soft pillows and the king bed. The shower had a nice hot water pressure and they supplied a large shampoo, conditioner, body wash, and lotion that's attached to the wall. Wifi: It's good for the most part, but sometimes it would cut in and out on my cell phone. It was consistent on my laptop though. Summary: I paid around $125 a night (for a king bed) through booking.com and considering the amenities, parking, room it was definitely worth what I paid. I'd stay here again!

Stayed two nights. Great experience. Clean room, great service, coffee bar and breakfast top notch.read more

We stayed at Rosewood Country Inn while traveling through the area and unfortunately found the…read moreproperty poorly maintained and the overall experience uncomfortable. We were traveling with our two children and chose the inn because it appeared to be a traditional New England property in a convenient location. Condition of the Property: The building and interiors appear not to have been updated in decades. Much of the furniture, fixtures, and decor looked extremely worn and outdated. Rather than feeling historic or charming, the property felt neglected. Cleanliness: Several areas of the inn appeared poorly maintained and not particularly clean, which made it difficult to relax in the room or common areas. Management Interaction: Our interaction with the manager, Stan, was uncomfortable. He came across as dismissive and unwelcoming, which made the stay feel even more awkward. Overall Atmosphere: The general condition of the building was unsettling enough that our children were actually frightened and asked if we could leave and stay somewhere else. While the location could be appealing, the property seems to need significant updates, improved upkeep, and a more welcoming approach to guests.

Attended a themed murder mystery weekend here, and it was amazing. The inn is beautiful, the hosts…read moreand staff are astounding, the food was great, the murder was well..murdery. I could truely go on and on, but actually I suggest you get your butt to this place and enjoy a long weekend with our without a special event. (note they do weddings here so it books up!). Just go. Go for the breakfasts, go for the dinners, go and ask Stan for some house-smoked meats! Seriously, these people are amazing, the space is special, and the complete quiet (and darkness at night) are a wonderful relief. Note: Cell signal is poor at best. Wifi is available, but really...don't do it, unplug for a few days.

I have stayed at a lot of Marriotts and this one just didn't live up to the brand…read more First off they couldn't find my reservation just by my name and they were super rude about it, making me feel like I was doing something wrong. I found the reservation number and she was appalled that I was right. Then the hallways smelled like smoke. I then checked in to my room where it wasn't very clean and very outdated. The AC unit on the floor looked like it had never been dusted or the filter had been changed. The bathroom had all super cheap fixtures and one thing was already broken. The ice machine looked incredibly dirty and gross. It may be convenient if you are going to a concert there but that is about it.

We stayed here about a month ago. When our navigation directed us here, we were uncertain if we…read morewere at the correct location because the sign outside is itty bitty. Luckily, we did notice it when we pulled into the parking lot and it wasn't obscured by the greenery from the road. Our room was on the second floor overlooking the parking lot. We had a very comfortable king size bed with a kidney shaped sofa and ottoman, desk, and a very basic bathroom. While it was clear that the bathroom needed work, I appreciated the fact that the sink and vanity were separate from the toilet and tub. It made getting ready easier! We appreciated the bar area, and had a very friendly bartender who went by Azrael (I think??? Not sure we ever got her name?). She was witty and had us laughing while pouring our drinks. The next morning we ate breakfast at the Starbucks cafe. It was decent. I am very picky about my food. I ordered scrambled eggs with avocado, quinoa, spinach, and parmesan cheese. My husband ordered scrambled eggs, bacon, and homefries. The portion sizes were very small for what we paid. This hotel suited its purpose for our stay. We were here for one overnight to attend a wake and funeral. It is situated inside of an industrial area near the highway, and sadly, there are many homeless people living nearby in the woods that abuts the property. They are in the process of renovating this property, so perhaps with a little dazzle it can morph into a five star rating.

Our room smelled absolutely disgusting! As soon as we opened the door it wafted out at us, a musty,…read morehumid, damp, disgusting smell. We asked at the desk for it to be refreshed and left for our planned activity. When we returned it smelled like they sprayed a floral scent and otherwise smelled the same. Then my son went to shower and there was a massive wood cockroach sitting on the floor mat. I would never stay here again and if we had reservations for another night would have cancelled. After sleeping one night, we all were sick for a few days with massive congestion and headaches. It was late and my kids were exhausted so we toughed it out for a night. Contacted corporate and was just sent a 'sorry to hear that hope you'll try us again sometime' response. The breakfast was decent and the only reason I gave stars at all.

Worst hotel experience ever!!! They put me in a room that…read morewreaked of cat urine, and refused to change it,or refund my moneyDisgusting and unprofessional Never Again!!!!

This place is well worn and past due for an update I am reasonably loyal to this chain and this…read morelocation is sub par. Plus...THEY CHARGE FOR PARKING!! . They have no security or gates.....only $5 a night but you are paying for nothing Breakfast is premade microwave sandwiches of poor quality I absolutely will not stay here again

This hotel I guess is known to the local police has a drug hotel I got pulled over leaving the…read morehotel because I supposedly didn't have my turn signal on and the officer who pulled me over said to me that locals stay there to do and sell drugs out of that hotel and that's the reason why they are parked around the corner to watch who goes in and out. Breakfast sucked and employees are extremely rude and i feel like they judge you as you are checking in. Stop judging me and start looking at the locals who are using the rooms as there trap house. Room was not clean upon checking in. Pool was out of service. Bad experience all the way around after the first night we left and went to the country inn which was 1000% better then this dump.​