First time using Rooterman of Muncie which was sent by our home warranty company…read more We were very happy with their service. Rooterman showed up at the time scheduled and diagnosed our plumbing drain line problem. They installed a new clean out and jetted the pipe, then showed me the pipes via the camera they use to check everything out in the pipes. I was very happy with their service and highly recommend!

Got the job done in expert manner. Polite and hard working. Got new toilet and sewer line…read moreinstalled. All completed professionally and inspection was passed by the city. Dustin and Carson were great to work with along with Mr Bowden.

They went above and beyond to dig down to where the sewer cleanout was, did a thorough job, gave…read moregood advice and a good price!

We have used AD Plumbmasters several times. Don is very good at what he does. Always showed up on…read moretime, never leaves a mess. He has kept in touch and answers his phone during business hours usually on the first ring! That is something never heard of these days. Exceptional service! Thank you!

Great service and reasonable price. Showed up on time finished same day. I had water heater (gas)…read moreand an electric anode rod installed.

Service is spot on. They are come when called but be ready to pay a premium for that. When they…read morecome out for regular annual check find they always find something wrong. The prices charged are high and because of that we are going elsewhere.

I called Summers because we needed a fairly simple plumbing repair and because there was an online…read morecoupon. The plumber fixed the issue, then encouraged us to consider purchasing a maintenance package, which would cut the price of that service call as well as future calls and would discount the cost of any repairs and supplies. Most importantly, he said, the company would come to our house three times a year to evaluate, maintain, and repair any issues with with plumbing and HVAC. We usually avoid warranty and service packages, so I wasn't sure whether my husband would agree to it. But, the plumber said he could set up the maintenance plan, then cancel it if my husband opposed the idea. We went ahead and purchased the maintenance plan. Today was the first maintenance visit, and the HVAC guy disassembled our furnace and outside AC unit, pointed out potential problems, and advised me on whether there were major issues or whether we could wait on replacement. He also replaced the filter on the furnace, going to the trouble of finding us a less expensive version of the usual model. He spent well over 2 hours working on and cleaning our units. The company seems very committed to good service. They call to confirm the appointment, show up when they say they will, and cover their shoes with these funny little slipper-things before they come in the house. The office also calls with a follow up survey and asks whether the technician arrived on time, covered his feet, etc. They only fault I could find was that I was expecting a plumbing evaluation today, not an HVAC. I don't know where that miscommunication happened, but it wasn't a big deal to me. I figured that Summers was a national company with franchises, because they're pretty slick with branding. As it turns out, they are local to central Indiana but have several branch offices.

They offered a FREE estimate, theb they came out and charged a $99 diagnostic fee before they sent…read moretheir estimate that was 4X higher than everyone else. Avoid at all costs!!!! They will screw you!!!

Good pricing and great work. They could be better about answering the phone but they ended up…read morecalling me back after a bit. Would b nice to able to leave a message instead of hoping you'll get a call back. Service and pricing is 5 stars though

Been using Jackson plumbing for 40 years. One time i I used another company (sign in your yard…read morecompany). They came out, snaked the line, broke the tile, collapsed the line and asked for 4700.00$ to repair the line. And, said the pool that has been in place for over 20 years needed to come down for them to repair the line. Said, "no thank you, I will call Jackson". Called Jackson, they repaired the line and left the pool alone for a reasonable price. I have called them numerous times for different properties, and have always felt good about their work, prices and people. They don't fluff or try to sell you anything that isn't about moving water in or out of your home. I WILL ALWAYS CALL JACKSON PLUMBING!!!!

The work performed is top notch! Done correctly and professionally. Very reasonable price…read more Installed a light above our pool table on same day I called. Rob. Thanks so much for your help and time

Robert is the perfect example of old time values not only is his work but how he lives his life. He…read morehas turned my old nasty house into a showcase. Everyone says this isnt the same house. I highly recommend him for all your home remodeling.

Get an quote before having this company do any work for you. If you don't, you might be surprised…read moreat the invoice you'll get. I used to use Tomlinson Plumbing, which is now part of the Benjamin Franklin chain. I needed a new garbage disposal. I called Tomlinson and made an appointment. I didn't ask for a quote because previously their prices were fair. This time, I got an invoice from Benjamin Franklin for $469.61. I called to ask for a price breakdown, parts vs. labor. I was told Benjamin Franklin doesn't do that; they charge a flat rate for the service. The disposal they installed has a list price of $139.00. That means I was charged $330 for an hour or two of labor. Don't use Benjamin Franklin or Tomlinson Plumbing without first getting a quote.

They were quick to respond, show up, and fix my problem. They replaced my sump pump in about half…read morean hour. Everyone I talked to was friendly and they knew what they were doing. Definite recommendation!

When we purchased our home two summers ago it needed a new AC unit. MRS was recommended to us by…read moreour realtor. Getting the quote for the unit and getting it installed was a breeze. However, as soon as it got hot out the unit froze up. We are now going on the third summer with no AC because they continue to send out technicians to 'fix' the issue. We are now out thousands of dollars for a new unit and repairs to make this new unit actually work and it still does not work without freezing up.

I've waited several weeks to post this review as I've been hoping that MRS would make this…read moresituation right. My family has been MRS customers as long as I can remember. My father even owned his own business for about 25 years before selling to someone and he used MRS for his business. Unfortunately, it seems they are getting too big for their britches and don't care about the customer anymore. They seem to care about how much money they can drain from your bank account. Our furnace has gone out over and over again this winter. Luckily, we have a gas fireplace, so the first 2 or 3 times it went out (all on a Friday or Saturday of course) we just switched that on and we were fine. We still wanted our furnace fixed of course, so we called MRS. Jeff Nation came the first time and worked on our furnace. We've had Jeff before. We like Jeff. Unfortunately, Jeff doesn't own the place. He replaced a part and did some work. We paid $80 for the service call and about $250 for repairs. The second time, when our heat did the same exact thing, he came again. We got charged another $80 for a service call and were told it was our filters. They were too dirty and caused the furnace to overheat. As soon as he left I looked at my husband and said - There's no way it's just the filters. It hasn't been THAT long since we changed them and that's never happened before and I told him I expected to be calling them back again soon for the same exact thing... which is exactly what happened. But this time, I insisted on knowing wether we would be charged yet another service call. The lady in the office said it depends on wether it's for the same problem or not. Well thing is, I say, I don't believe for one second it was the filters last time and our furnace is still doing the same thing it was doing before you guys came the first two times. So yeah. I would say it's the same problem. She told me she would have to talk to some guy and call me back... Which never happened (because they don't care). I never received my return call and when I finally called back and insisted on talking to him he gave me an answer I would expect to get from a company that doesn't care and just wants your money - Oh, those old systems will nickel and dime you to death. But he still couldn't just waive the service call fee for once for a customer who's entire family uses their services and is upset. Really? It might be time for us to buy a new system, I won't argue there, but there is a specific problem going on here and here's the thing... I wouldn't mind paying for some different parts and labor. I'm not completely unreasonable and I understand that no one's perfect. Everyone makes mistakes. They may NEVER be able to find the problem/answer and that's okay. What's NOT okay is a company I've used for years trying to charge me over and over for the same service call and generally acting like they don't care (except for Jeff, if it were Jeff's company he would have come back without charging us again). Bottom line - MRS will give you good service as long as they can find the problem, but they aren't cheap. Also, don't expect the higher ups to actually care about you... the customer.

I have found my go-to for this type of service at my home. I found Gregory's via an internet…read moresearch, made the call, and he was able to come out with a colleague the next morning. Ivan Gregory is professional, knowledgeable, patient, explains everything well in detail, and is someone I would highly recommend for your plumbing, sewer and drain needs. Again, I will no longer work with anyone else for this type of service.

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