NOT SAFE FOR CELIAC PEEPS
Honestly eating here when you have celiac disease is a gamble, my mom has celiac disease, even a crumb of gluten will make her violently ill. The last 4-5 times she's eaten here she's gotten sick.
I used to work here and I have a couple speculations as to why this is. Since this is an issue close to my heart, let's talk about it.
I'll start by saying having grown up my entire life having to ingrain strict protocols against cross contamination I can confidently say that this is their #1 mistake for a couple reasons.
1- The same set of tongs are used for several sides s/a tater tots, brussels , and fries. In theory this is okay because all of which are gluten-free, however, they use those same tongs to plate everything. Anyone who is familiar with celiac disease knows that even touching these tongs to a burger bun, Philly bun, cornbread, Mac noddles, etc can be enough to make someone with celiac disease sick. Even the scoop for the homemade chips is a risk.
2- Gluten crumbs are on almost every surface because there aren't any designated gluten-free stations. Even the fryers end up collecting gluten & even have had gluten pasta noddles floating in the oil at times, same goes for the Gouda cheese which is used on several gluten free dishes. - The entire batch will be replaced, if noticed in time... which again another gamble.
3- Lack of training. Never once during my time with this establishment have I witnessed or been apart of any kind of training to prevent cross contamination of gluten. You would think this would be pretty important to a place which promotes an entire separate gluten free menu.
4- Cooks in the kitchen who train the never ending rotation of new faces every week due to high turnover, either don't care themselves to practice these necessary protocols or are too high off their a** to care. So new people coming in generally aren't trained and do not know how to avoid cross contamination as well as they should.
5- The pizza oven is never cleaned between uses, the same tool is used to put everything in & out. If you are going to risk eating here I'd say avoid anything that requires the pizza oven entirely.
I felt the need to share this not only to provide some insight but because I know several people struggle with this disease and should be informed of the risk involved.
Which I understand is a possibility at any place that isn't 100% gluten free but with this place it really is dependent on the level of carelessness that day. read more