Owner talked me thru a problem over the phone. Turns out the printer problem was serious and not…read moreworth fixing. Really honest guy!

I was having a problem with my document feeder on my HP copier/printer. I called Mike and he walked…read moreme through a few tries to fix the problem. He was so patient and nice on the phone it was quite a pleasant experience. And, after some time trying, the problem was gone. Everything was working perfectly. I was so happy to have it fixed without having to unhook it and lug it in to a repair shop. I highly recommend calling Mike if you are having a problem. I am confident that if there is an easy over the phone solution, he will find it for you.

I usually don't leave reviews but as most people do, you leave a review based on if it was really…read moregreat or really bad. I called for service & within minutes I knew I did not want to do any business with this place. The girl answered & clearly was not having a good day, I had to ask if I was calling the right number based on her interaction with me, then she proceeded to be condensing, using words like "umm interesting". They've called back after I hung up but avoid the attitude & find somewhere that will provide quality work without the rude customer service. Update: as you can see the response, owner defends rude behavior & instead of trying to rectify it, they attempt to justify it.

I'll just summarize the conversation and events of my experience with this place. So I called, this…read morenice girl answers the phone... Girl: "Hello" Me: "Hello, do you guys repair radios?" Girl: "What kind of radio?" Me: "An Emerson" Girl: "Sure, just bring it in" Me: "Do I have to make an appointment? What time do you close?" Girl: "No appointment. Just walk in, we close at 6" Me: "Okay, I'll see you then. Thank you" I proceed to put my 4 kids in the car, carry the stereo into the car, drive in traffic, yet, I still made it by 5:49 exactly. Place was closed. Lights off. Goners. Ugh ‍

Great Experience with this company. Took my son's Iphone to them to fix through insurance with…read moreAsurion and Verizon. Everything was covered and they had to fixed within 1-2 hours.

The people who work here really suck. Two weeks in giving me the run around about fixing my phone…read more Finally they said we'll you just have to call around to see who has the part needed for your phone. Two weeks without my phone. I needed this for business. So I did call around. The insurance only covers repairs from this company. In calling around my frustrations only increased. Noone seemed to have the part or be able to order it. I called all over the Inland Empire . I thought it was just this company. BUT then I called the Chino store. Mark the manager answered the phone. He said to change the claim to the Chino store and he could order the part needed. If you need your phone fixed go to the CHINO store and see Mark Holmes. He is an angel. Don't waste your time going to the moreno valley store. Go to CHINO

Staff members are very knowledgeable and kind. Great prices. Excellent service…read more Would recommend!!

I called to ask about replacing the printhead on my Epson inkjet. The person answering the phone…read morewas more helpful than I could have ever anticipated. For the type of printer I have and the amount of use it gets, he frankly said it would cost more to repair than to replace. He educated me on several points so when I DO get a replacement, I can make an informed choice. He wasn't going to make a dime on this, but he was extraordinarily helpful and friendly, and generous with his time. My other printer is a monochrome laser, and if it should ever need repair I know exactly where I'm going to take it - Central Printer Resources.

I've had my PlayStation 5 since the console first launched, and up until recently it had been…read morerunning great. Over the past year, however, I started experiencing an issue where the system would randomly shut off while I was playing. The first time it happened, I assumed it was just dust buildup. I watched a few videos, removed the side panels, cleaned the fans, used compressed air, and thankfully that solved the problem for quite a while. Recently the issue returned, and this time cleaning it myself didn't help. After doing more research, I learned about a common PS5 issue involving the liquid metal inside the system Because my console had been stored vertically since day one using Sony's official vertical stand, years of use had apparently caused the liquid metal to shift enough to create overheating problems. I started calling around for repair options and was being quoted turnaround times of 7-10 days. Then I remembered seeing videos from InstaFix on TikTok where they specifically discussed this exact PS5 issue and showed how they repair it. I called their Lake Forest location and spoke with YZ. Right away he was friendly, knowledgeable, and willing to answer my questions. Since the Fourth of July holiday was coming up, I asked about turnaround time and was honestly shocked when he told me most PS5 repairs like mine could be completed in about an hour to an hour and a half. I drove over from Orange County, dropped off my console, and YZ walked me through what they would be looking for and what the repair process involved. True to his word, about an hour later I received a text that my PlayStation was finished and ready for pickup. When I arrived, YZ explained exactly what they found, what they repaired, and what I could do moving forward to help maximize the life of the console. What I appreciated most was that he wasn't trying to upsell me on additional services. In fact, he told me my PS5 was actually in pretty good shape overall and that the repair they performed should resolve the issue. The repair also came with a one-year warranty, which gave me additional peace of mind. The total cost was $150, and personally I felt that was completely fair. Some people may look at that number and hesitate, but when you consider that a new PS5 costs well over $500, the expertise required to perform the repair correctly, and the fact that I got my console back fully repaired in about an hour, the value was obvious to me. In a world where it's becoming harder and harder to find businesses that combine expertise, honesty, fair pricing, and excellent customer service, InstaFix absolutely delivered. YZ treated me with respect, communicated clearly throughout the process, and got me back to gaming the same day. If you're dealing with PS5 overheating issues, random shutdowns, liquid metal concerns, or any other console repair, I would not hesitate to recommend InstaFix. This was one of the easiest and most professional repair experiences I've had in a long time.

My go to tech shop. Very transparent, excellent customer service, very fair pricing…read more Thank you for walking me through my options and the excellent customer service. See you next time InstaFix!

The technician(s) at iTech are miracleworkers! I am beyond impressed and feel fortunate that I…read morefound them in our foothill community. They are effective, courteous, and extremely fair and reasonable. Seriously. Backstory: I brought my iphone 14 pro max after it got a little moisture under the screen and in the camera, and the phone went completely dark and unusable. I tried using my phone Ins., Asurion, and went to their approved repair shop, uBreakiFix in Duarte. The guy there didnt even touch my phone and he proceeded to tell me that that "the phone was done." I couldnt believe it. He said I can try the last resort solution and quickly referred me to his friends at DriveSavers who quoted me the cost to repair/ recover my phone info. would be anywhere from $800-$3900!! That's INSANE!! My guess is they are getting some sort of kickback from DriveSavers. Do yourelf a favor and bring your gadgets and business to iTech Express!

I contacted iTech Xpress about changing the connectors on a battery for a kids ride on toy. The…read morecompany discontinued sale of the original battery and the connector was soldered on to it so I couldn't just swap it out with a new one. My husband stopped by and they had it all taken care of right away. Pricing is very reasonable, service is fast and friendly. I highly recommend them and greatly appreciate their help in getting my kids back on the road! They were very happy to see their car back in action. If you have an electronic that needs some care make sure to reach out to them. Parking can be a little tight but there are spaces in front and there are plenty of shops in the area so you can drop off your item for repair and get a bite to eat.

Called regarding a transfer belt issue, Mohammed trouble shooter quickly and was able to resolve my…read moreissue without me having to purchase a new belt. Very helpful, knowledgeable and very easy to work with.

Quick response, evaluation and was able to fix the issue right away…read more Also educated us on future issues and parts that would be needed. Saved us from having to purchase another expensive printer before we were ready to.

I was very happy with the service I received. Highly recommend. Henry responded quickly to my call…read moreand came out the next day. He even brought the part he needed with him.

I reached out to this business because I was having some issues in the quality of my prints. Greg…read morereplied back with a few questions to diagnose my problem and then directed me to the parts I needed and gave me a very reasonable quote. Now I'm up and running again like new and thankful for their service.