Customer service is terrible and consideration for dog is bad. Mechanics treat my car better than Horsham treats pets. read more

The receptionist is very rude and abrupt. After just one phone conversation I decided to find a different vet. read more

Our first time at horsham vet was a difficult one for our family as we ultimately had to put our ferret down but the entire practice was wonderful from start to finish. After calling around to find someone to see my ferret in the morning, they brought me right in to address my concerns. Dr. Hamilton was AMAZING. I cannot sing her praises enough. She gave me all of my options with extreme knowledge and patience as I navigated what we wanted to do. We received terrible news and my daughter was devastated. The entire practice was just so kind to us. On top of it all their price was completely reasonable. I will be bringing all of my pets here for now on. Thank you all! read more

Horsham Veterinary Hospital - Veterinarians Near Me - Horsham, Pennsylvania

i love these guys. they are amazing. they take great care of my babies, they always work with my schedule. read more

Scheduled for an appointment, get taken back into the room and then left for over 35 mins without a word. Very u professional and disrespectful to peoples time. read more

Three years later and I receive both an email and a text message saying that they haven't seen my cat in a while and asking if I want to schedule an appointment. Unbelievable. If I haven't been in with my pet in three years, maybe, just maybe assume one of two things: 1. My pet is no longer with us. 2. I am seeing someone else. Unfortunately, it was sent through a third party service, so there is no way to respond apart from calling them. Thanks for reopening old wounds, HVH. read more

My baby, Sapphire, needed to get an echo on her little heart. The cardiologist Dr. Helinski, was very through and answered all of my questions. She is only at this location once a month on Fridays, but definitely worth the wait and most reasonably priced. The staff at the front desk were very cheerful and welcoming. If I lived in the area I would come here for their services. Luckily, Sapphire will be ok, and there is nothing serious with her heart. read more

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Horsham Vet lacks good communication skills on every level. They do not communicate well with their recommended specialists, and seem unable to get vet to vet conversations going when questions arise. Their front desk staff was unable to schedule a recommended appointment required to fill a necessary drug while I was there, and they had refused to do the required blood work for the refill while dog was boarded even though the knew it was due. They gave me an issue when I called requesting a refill a few days later that would last until the appointment that I was seeking was finally scheduled even after explaining that their front desk caused the delay. In summary,I am transferring both my pets due to poor communication in the office and their inability to confer with their specialists. read more

My family has been going here for years. It is time to find somewhere else! First, My dad recently patched their holes up in the parking lot for free. Didn't get a thank you or even a discount after the thousands of dollars we spent there. Second, we saved kittens and had them fixed for less than $100 with FURREVER HOMES. HORSHAM VET WANTS $700!!!!! Unfortunately, the female got an infection so I scheduled a visit with this place. The receptionist was nothing but a nasty bitch. I wish I got her name. She tried to tell me to take them back there but they just fix cats. After I scheduled my visit Thursday 1/19/2023 the same bitch had some nerve talking shit with a coworker while I was in the waiting room with other clients. NOT PROFESSIONAL AT ALL!! When I walked in she was on the phone and didn't ask me after for my visit. I listened to her go on about how I'm a no show for my visit and that it's my fault the kitten had an infection because I didn't take her there. I STOPPED HER REAL QUICK! She was not professional at all and I almost wanted to freak out and leave. She even had enough nerve to talk back to me because I didn't want to spend the 700. Next place I'm trying is Petco. Goodbye overpriced assholes who aren't professional. FYI ALL THE VETS ARE TERRIBLE EXCEPT FOR DR. Tranchida. She is the only one who is exceptional at her job. read more

If your are lucky in life, you meet people like Dr. Joseph DiMauro and Dana (Vet Tech) from Horsham Veterinary Hospital. They are kind, dedicated and talented. To be clear, they are exactly the type of professional to which you entrust your dearest pet. I did, and both my pet and I were rewarded. After nearly one year and 4 separate visits with 3 different Vets, Dr. DiMauro diagnosed the matter within 5-minutes of an exam. And, 4 days later, my pet went through a successful surgery to bring the matter to a close. Dr. DiMauro style is professional, but personable. He treats his patients with loving care, and he treats their human parents with intelligence and compassion. As for Dana, you will not find a more caring and concerned professional. She is compassionate and gets every pertinent detail to ensure a diagnostic success. She is a bright spot in a dreary day. As for the premises, I have NEVER been to a nicer, cleaner facility than Horsham Verterinary Hospital. I am could not have been more satisfied with my experience. My dog gives this place 5-Paws! read more

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They got me in on time and they got me in and out in 20 min. so I'm not complaining about that. I just wish that the second he came in that I didn't have pamphlets telling me how to take care of my cat I've had for 5+ years and how to get him used to a car ride and carrier. My cat goes with me on a road trip every year of at least 1000 miles each way. He has no problem with new places. In fact, when he gets to the motel chain we always go to, he's walking around like he lives there. He comes with me because he really hates being alone and being in a car ride is preferable for him vs. being by himself for 2 days. Once I left him home for 2 days when I flew out to Kansas and drove back to pick up my car that was in an accident, he walked up to me and acted like he thought I was dead. Ever since then, he comes with me on every road trip. Anyway, I really don't need to be told how to raise my cat and how often to give him lysine when I never told you how often he gets it. And when I'm leaving, I don't need someone trying to sell me pet toothpaste at $50 (?) per tube when Amazon sells it for about $16 (and I had some with my last cat so I know how to do it and what's involved). So kudos for the on time appointment and kudos to having my cat like you and get him out on time.... that's all I really care about. We stopped going to the VCA because of our last visit and the fact that they always try to sell me something. Just please don't start being like that. You never used to do that so this is something new someone's pushing you to do now. My last cat, Toonces, used to be brought to you because you were the only vet he mildly liked (he hated everyone too so it was special to find you locally to me) so when VCA went so badly last week, I figured I'd bring Dash there too. Anyway, great job on keeping my cat content and calm as you could. I think we can probably save a lot of time with the lectures on how I should raise my cat. If you notice something's wrong and that I should be doing something to prevent that, fine. But telling me to spray a carrier with some chemical so he feels at home? I don't plan on doing that. The only time my cat is in a carrier is going to and from the car (and on the way to the vet). On our road trips, he roams the car, finds a spot to be, and sleeps. When he's awake, he comes up front and sleeps on the passenger seat or sits on his little cat furniture I bring with us so he can look outside. :) We'll be back... read more

I have been here many times in the last year. We have a 18 month old German Shepherd, who plays hard. They always have been able to accommodate us through quick appointments. The techs and doctors are always pleasant. The fees are fairly priced. They give future recommendations and really listen to your concerns. I would recommend them to anyone needing pet care. read more

We couldn't be happier with Horsham Veterinary Hospital. We needed to get our cats vaccinations and chips for international travel and it went very smoothly. Our cat William is relatively docile where Emi, our nervous cat, is the opposite. Dana was so kind, patient and gentle with her. Emi did calm down and all was good. Many thanks to Dr. DeMauro and all the staff at Horsham. read more

Great experience today at Horsham Veterinary. Called them at 9:40am and they found an appointment for 10am! They took Bella in and examined her. They had the Meds she needed and she is on her way to recovery. Five star service!! We will be back!! read more

They have nice service and have been able to see my pets when needed, but it's so expensive. $750 for 2 annual dog visits with nothing wrong. They were vaccinated and supply of heartworm medicine. They insist i come twice a year for my dogs but i refuse. if my kids only need to have a well visit once a year, i think my dogs only need it once a year. Honestly, i love my dogs like family, but going to Horsham Vet is like paying a mortgage. read more

If you want to travel with your pet to an international destination, I highly recommend Horsham Vet Hospital. I would like to thank all the staffs who helped my puppy to go home with me during this difficult situation of COVID-19. read more

Horsham Veterinary Hospital - Veterinarians Near Me - Horsham, Pennsylvania

Always kind and helpful vets and staff. I can always get an appointment and we never have to wait too long when there. The vets are knowledgeable and very friendly always willing to answer all of questions. Our dog is treated with care and love. read more

I was a loyal customer for about 5 years with Horsham vet and every time I went I left disappointed and angry. why I stayed so long I don't know , but my breaking point came this last visit. My pet was experiencing scabs and lesions. We did our own research, switched his diet, yet that did not work. We made an appointment where I told them about the scabs (which they didn't look at until I reminded them why we were there) they were more concerned that he was due in a month for his annual exam. They told me he could have a thyroid condition and to get further testing (again before they even looked at the scabs). 600 dollars later (no not exaggerating) we were told to just give him Benadryl. The only thing that did was make him sleep all day and not stop the lesions from forming. In addition Jen the receptionist is consistently rude anytime you call. To me they seem more concerned with making money then helping my pet. I am done with Horsham vet. read more

We started taking all of our pets here because we had three ferrets and Dr. Edling is the only one in the area who specializes. She is great! Unfortunately, she is now on her way to retirement. The last time we were in the office with our cat, we had to wait an hour in the waiting room before we were even taken back. It's definitely more expensive than other vets I've been to. We took one of our cats to get neutered at the PSPCA because it was much cheaper! Horsham wanted almost $500 for neutering. We were quoted almost $600 for our dog, who we also had spayed at another vets office. Now that Dr. Edling is retiring, we might be trying somewhere else. read more

Plainly put, the front office staff can be extremely rude, particularly Debbie. My 8 month old lab was just diagnosed with EPI. I had to return prescription food we got for him that didn't work while simultaneously paying $250 for bloodwork. My financial situation was such that I really needed the money back for the food so I could put the bloodwork on my credit card and Debbie made it seem like I was seriously inconveniencing her in asking for this simple request. It was uncomfortable to say the least. I called a few times over the course of the next couple days to get more information about the next steps once we got his diagnosis and every time Debbie answered she had a short, awful attitude. She talked down to me as if I was stupid for simply being a concerned pet owner given the situation I was in. (He needs $200/month medication for the rest of his life so yeah, I was a little concerned and had questions) Dr. Vandergaag and Dr. Romano were very nice and helpful when it came to calling me back and keeping me informed. The only thing I wish that was done differently is that I wish my dog's condition was taken a bit more seriously from the beginning. I didn't get a supportive vibe from the front office staff with the exception of a couple people. In short, the doctors are great, but you may find yourself surprisingly irritated by the lack of common courtesy from a few staff members. read more

While I think Dr. DeMauro is a competent and engaged veterinarian, the office itself is unprofessional. I think it would a better representation of his practice to have a more professional, warm and supportive front office staff. Over several visits, I have found them to be rude, unfriendly and low energy as they barely make eye contact with pets or their owners. I just recently went to Upper Gwynedd vet hospital for an emergency visit and they were more professional In every way. Sad to leave Dr. DeMauro, but he needs to take a greater interest in the running of his practice. read more

I've been taking my six year old American Bulldog/Sharpei mix here for five years, and they have been excellent. Horsham Vet Hospital was recommended to me by the woman who runs the dog rescue I got my dog from (Faith's Hope), and I have not been disappointed. I was very surprised to see the negative reviews of this vet, but it's just two people, take it for what it is. The facility is spacious, clean, and professional. They do have young women working the desk and as vet assistants, but they have always been professional with me, and compassionate with my dog. I've never encountered a "miserable staff" mentioned in another review. We usually Dr. Van der Gaag for normal check ups and shots. She is great with my dog, and offers options for medications. Their general philosophy of the hospital is not to over-medicate dogs, but to provide those shots and meds that the dog really needs. She explains options, risks, and has allowed me to be a part of any medication decision. My dog has needed two separate anterior cruciate ligament surgeries, left leg when she was three years old, then she tore the right leg a 15 months later. Dr. DiMauro is one of the few surgeons in the area who is certified to do this surgery. He did an excellent job each time, and follow up appointments were included in the total price of the surgeries. Also, he genuinely cares about the animals he treats. I've never used their other services like boarding and grooming, but their doctors are excellent, and that's what matters to me when deciding on medical care for my dog. I didn't make it five stars because you might be able to get care slightly less expensive, but it's not outrageous, and it's worth it to me. read more

I'm surprised to read these bad reviews because I cannot say anything bad about this place. Everyone is super friendly-so very nice and they love when we bring in our guinea pig. He gets a lot of love and attention. Dr Tranchida is fantastic and really good with him. They're professional and care. Expensive? Maybe a little. But why would you take your pet somewhere cheap and careless? I wouldn't! read more

If you've recently robbed a bank or inherited a large sum of money, this is the place to go. It's expensive. The best thing about this place is Dr. Anna Edling. If I was rating her alone, I'd give her 5 stars. I scheduled as many appointments with Dr. Edling as I could. She's incredibly intelligent and seemed to care when I'd say I only wanted the tests that were absolutely necessary to be done. The waiting room is noisy. When they put you and your pet in the treatment room, the pets freak out because of the slamming of the swinging doors to the reception desk. It creates a weird suction thing on the treatment room door that scares the animals. It's annoying. When pets need blood drawn, vet techs do it. If I'm going to pay high rates, I'd like the vet to do things. The techs take the cat into a back room. I can handle seeing blood drawn. My cat would likely have preferred to not be taken away from me. Once, the techs took my cat to draw her blood, and my cat collapsed and needed to sit in a little enclosed cage with oxygen rich air. I was so scared. I basically couldn't afford Horsham's fees. It wasn't always easy to make appointments either. Many times they had a hard time locating my pets' files. There's a room behind the front desk that looks like a bomb went off in it - stacks of files all over the place, heaps of paper ate strewn all over the desk. If you go here, take a look into that room. It's one of the messiest things you'll ever see. Now I take my pets to a small, home-y place on County Line Rd. in Hatboro. No fancy building. No large screen TV. No fancy waiting room, but an amazing doctor, same day appointments, no lost files, and no need to worry about huge bills anymore. read more

We recently put our family dog down at Horsham Veterinary, where we have taken her for over a decade. While the process itself was as pain-free to our pup as possible, the insensitivity from the staff really left a bad taste in our mouths. The two biggest items are payment & a paw print tile. From our experiences with other veterinary hospitals in the area and in the past, typically a bill is sent after services are rendered in this instance - at Horsham, the staff requested payment right away which seemed very insensitive and as if their first goal was to collect money, not provide a caring experience. Separately, we requested a paw print which they took the paw print right then and there. After the imprint, they advised us to take it home to bake it so it would harden. Other local hospitals have provided the tile with the ashes in a complete form instead of advising the grieving family to go home and throw it in the oven at 350 degrees for 10 minutes. In the past we have had no issues with the staff or how they've handled appointments, but we felt this was a poor way to handle a last visit. read more

This is a review for the boarding portion of this business. We were already unsure about leaving our dog at a boarding facility and now that we used Horsham vet clinic I'm not sure I would trust anybody with my dog, We dropped her off on a friday morning and left enough treats for her stay to keep her occupied and not so scared. When we picked up our dog they handed us back basically all the treats. One treat was missing so maybe our dog got one. They assured us that she would taken great care of and that they would follow our instructions. They did not. I now will never trust another boarding center ever again and I will never be back to this terrible facility every again. read more

Really great techs and vets, nice office, friendly office staff. Unfortunately.... way more expensive than other places so I shall have to go back to my old neighborhood vet. If you can afford it, they are really good. read more

Unfort. we have been here more than we would like over the past year. Our rescue dog has been here about 12 times since October and I cannot say enough good things about this office. Very compassionate towards every animal, professional service, they explain everything and are always there for your questions. We have seen multiple vets there and have been happy with every one as well as every tech we have run into. read more

Having just brought my 10yo cat down from MA I wanted to make sure I found a good vet I could count on in a pinch. I had passed this place several times while visiting, and was impressed by the newness of the building as well as their services available on their website. When I brought my cat in I was seated in a wide open reception area--plenty of room for dogs and cats and critters to be seperated and avoid unfortunate encounters. In the back they had a selection of toys and treats, while lining the counters there were plenty of shampoos and flea products. It was clean and well lit, and the staff behind the desk was extremely friendly and courteous. I was most impressed when, while waiting for my appointment, a mother and her daughters came in with a young robin stuck on a glue rat trap. The poor thing had fallen out of its nest and become stuck. The receptionists were instantly attentive, calling the vets and technicians to look at it and to try to help. The vets were more than happy to, and in about five minutes had saved the little bird from its predicament. While there was initial confusion on whether the vets could help, the receptionist told the rescuers that if the hospital couldn't help she would take it to a rehab location nearby on her own time to try and save it. I was incredibly impressed with their willingness to help and kindness. During the visit the vets and technicians were extremely kind, and complimented my cat many times for her beauty and 'armadillo' nature in the office. Everything was done professionally and quickly, with trained staff who knew how to handle a nervous but generally comatose cat. My only complaint is that the air pressure in the building is wonky, such that when one door opens the others all bang from the differential. While not a huge problem it did freak my cat out more than I thought was necessary. However I am not going to take points off for such a minor thing--just keep that in mind if you have a particularly high strung critter! I was incredibly impressed by their empathy for the animals and their professionalism. Though the blood panel set me back more than I thought I would be, I am grateful for their work and perseverence. Please see my read more

I have been taking my dog to Horsham Vet since we adopted him at 8 weeks. I have to say that the staff here is amazing. The ladies out front are extremely helpful and I never have an issue scheduling appointments. My dog had some allergies we had to diagnose when he was young and I was able to get same day (non-emergency) appointments with their help. Additionally, I needed a pet sitter last minute and they helped me find one of the vet techs that would come to my house to watch and care for my dog. As for the vets, they are great. They have great knowledge and they really care for your pets well being. I really can't say much else here because they are that good. Another big thing for me is that the waiting room and all of the examination rooms are very clean and well maintained which is much appreciated in a large hospital like this. The only reason that I did not give a 5 star review is because I did have issues with one of the vets early on (there are 3 vets that I have seen). I expressed my frustrations to the front desk and they alleviated my concern and helped me find a solution which is why I still go there to this day. I schedule all of my dogs appointments with Dr. DiMauro now and I have been very, very pleased. read more

I really wanted to like this place. It's location is convenient for me and the facility is nice. But that's where all my good experiences end. I have 4 Dogs and 2 cats so I am at the vet quite a bit. The front desk staff is so impersonal I felt like a burden to them every time I was in there and the doctors are worse. I had X-rays done there on a 1 year old dog to check for elbow displasia and they recommend surgery to "clean up" the elbow. Thank goodness I didn't listen to them. Another vet advised how bad surgery could be for her at this age and put her on tumeric and her pain has gone away. I don't like to vax my dogs past puppyhood if they don't need it and there is a test called "titters" that can be done to see if the vax are still working in your pets system. I was literally scolded by a doctor for not wanting vax without this test. I am a canine nutritionist and own a dog training and rehabilitation business and I understand the power of diet on a Dogs health. This vet does not. They recommend Purina which I wouldn't feed to a raccoon. Maybe there are good vets here but I haven't met one. There are plenty of good vets in the area. Don't go here. They don't call you back with test results and act like complete bitches if you call to check. read more

I began using Horsham Vet Hospital and Dr. Dimauro specifically around 1991 and have continued to the present time. I have had 1 very sick dog, and 1 very healthy dog, and both have received the best care. My first dog had multiple and chronic physical ailments that required ongoing monitoring and several daily medications. Dr. Dimauro and his staff made sure I always had everything that I needed, and was always available for the many questions and concerns that I had. I cannot stress how important this was with managing a chronically ill, but very loved pet. My present dog has been healthy thankfully, but as he ages, I am confident that I have the best care available should he need it. The facility itself is always very clean and the staff very professional. I highly recommend Horsham Vet Hospital! read more

After my dog has been a patient for all of her 8 years of her life we needed them to help us out. My 9 pound dog was attacked by a 90 pound dog in Cape May New Jersey. We rushed her to the local emergency vet clinic where they performed emergency surgery on her kidney liver spleen stomach and broken ribs. She survived the surgery after three hours and stayed there for three more days. The day she was allowed to come home they told us we could take her back to Horsham and they can take the last two remaining drains out on Wednesday and they will send them all the information. I called Horsham veterinary clinic at 8 o'clock Monday morning before we even picked our dog up and I was told by a miserable receptionist that she doesn't think the vets want to pull the drains. She said she would check with the vet and call me back. That is understandable, but I asked if they could get back to me with the answer by 10 AM because I had to tell the emergency vet what I was going to do whether I was going to take her home or keep her in Cape May. I never received a phone call until 4 o'clock in the afternoon and they also told me they're booking two weeks out so they probably couldn't do it but she will ask the vet. When they called at 4 pm I told her I will not be using them as my vet anymore. The receptionist was absolutely miserable, she had no apologies she just said OK . I said to get her paperwork together and I will pick them up. She just said , "Will do, I will get your records together. " The behavior of this young woman was absolutely unprofessional and heartless. read more

I was referred to this Vet,. I'm sorry I ever switched from my vet to this place. They were not friendly, the Vet we saw, I think her name was Lisa something, was very cold hearted, never told us any prices and made us feel like a bother. She told me my dog had cancer , gave us a flyer to another place and sent us on our way. When we went to check out , I was told my bill was over 600 dollars!!!! I basically had to pay them 600 for telling us our dog has cancer and for treating us like we were beneath them. Just a horrible experience, would never go back. I recommend finding a different Vet... read more

I recently purchased a puppy and since I have had other pets (not for almost 10 years), I took my dog to Horsham Veterinarian Hospital. I had the work done including neuter, chip, all shots, rabies, you name it and the amount of money they charged was ridiculous. I had to take my dog back to have an incision checked and they changed a bandage on my Schitzu's leg and they charged me $39.50 for the bandage. That was the final straw. I ordered the monthly meds from Chewy.com since they are cheaper. I got a call from HVH this morning inquiring about the order and I was told it was approved. Last night they called me to say they had to have a current weight on him and I told them 19 lbs. They wanted another office visit (more money). I told them I would not bring him in since I knew his exact weight. They told me I would have to order the meds again from Chewy since the Vet declined the request in the morning. When it comes to our dog, we would do anything but at these prices, I may not be able to feed him. It seems that all they want is the money and I am stopping the bleeding now! I am changing vets immediately. read more

I take my very high anxiety dog to Dr. Balandovich. He is a non-friendly people person. But Dr. Balandovich and Jamie are very gentle w/him and patient, where as I have taken him to other vets and they just want to get the muzzle on him....and not take the time to soothe him and get him out the door. I'm sorry but if a kid was afraid of a needle, would you just hold him down and throw a blanket over his face? I THINK NOT! Dr Balandovich takes the time to make sure she gives my dog the LEAST amount of anxiety as possible. This vet hospital was recommended by a friend, so I travel 45minutes every time I need to go to vet, just because of the kindness my Boomer receives. A couple of days ago I called to say that my dog had a very bad ear infection. Because I do live so far Dr. Balandovich called in a medicine for his ear, it was one I only had to give to him once a day due to his anxiety. She knew how hard it would be for me to give a med two times a day! He is getting better! Thanx DOC! read more

So incompetent. I called to schedule a new pet visit for my babies(2 ferrets) and as my friends and family know called multiple times to verify the time, the same day. A few weeks later when i rewrote it on the new calander. Once more this morning to verify the time, and all the paperwork I would need. My fiance and I take the entire day off to prep everything. I call once more this morning verify time and all the stuff to bring along. It says it takes 30 mins to get to the place but knowing phili traffic we leave an hour early. Still hit a lot of traffic and realized we were running a minute or so late, gps says 3 minutes but figured I would call anyway as I hate to be late. The lady on the phone informs me that the time of the appointment was 5 not 6 and the vet will not see us tonight. When I tried to understand what happen she continued to state the computer said 5 and she guesses someone read the end time to me. It didnt sound like this was something new, she sounded very routined in response. Obviously, I will not return. I love my pets too much to return them to a place were four different people are incapable of reading the correct time at four seperate times. read more

I have used this Veterinary Hospital for almost 15 years, and never thought twice about it. Now, however, I am looking to change. The prices are ridiculously expensive, and I have two dogs. I was just in there last week for their "well-visit" which ran me over $500. And if I hadn't refused two services--which I felt pressured into getting--it would have been $700. Also, I was in there for an hour and forty minutes, which seems to be the average time, regardless of what I am in there for, or how many dogs I have with me. What really makes me angry about this is that generally, there are no other patients there at the same time. And I have to agree, some of the front desk staff is rude and unprofessional. If I am dropping $500 on a visit, the person can say thanks, have a nice day, not roll her eyes because I asked for a new pen because the one she gave me isn't working. read more

I took my 5-year old House Bunny here, because I heard they had a vet who specialized in exotics. She diagnosed him with an upper respiratory infection, and gave an antibiotic. I was asked to call back in 2 wks with a status report. I called back and left a message for the Vet. My call was NEVER returned. Since his symptoms continued with 'no improvement (wheezing, weight loss), I brought him back in an emergency. I should note they are very pricey. On this visit, I certainly did not expect them to"re-charge" me, especially since he continued to have the very same symptoms with which he presented on visit #1. They demanded payment, and the manager became LOUD, argumentative and defensive. When I refused to pay, she took back the medicine that was provided!! She later relented, and allowed me to have the antibiotic but not the other eye drops for his infected eye. It was shocking-- that one would receive such inhumane treatment from a Vet. Please, do not take your pet to this hospital. read more

I have been using Horsham Vet for 22 years. Cats, dogs, guinea pigs and rabbits. House pets and classroom pets. Strays and adoptions. I have read some of the other reviews with dismay, and will state I have never had anything but kind, courteous and professional service. The reception staff have been warm and friendly, appointments are easy to get in a hurry (when you typically are panicking) and the fees are NOT higher than others in the area as far as I know from comparing services with friends who use other local veterinary staff. The veterinary staff (techs and docs) have been excellent each and every time I have had to take an animal in. I have even taken in my kids when stuck in a pinch with no babysitter - and the staff have been great at explaining to my kids what they are doing to help whatever pet we have taken in that day. I have brought in "barn "cats who were injured twice now, and all fees have been waived. When suggesting tests and procedures, the staff have always been forthcoming on whether the service was high priority or not. I have always had med/test/procedure options fully explained, and when I have declined a test, felt no pressure. I have been given manufacturers coupons for Frontline and Heartguard making these medications cheaper than can be found online. I have also used the dog boarding, and my dog came home hoarse but happy, and seemed not to have minded her 5 day stay. I am also a believer that you can often enter the vet's in a state of anxiety, therefore perhaps more sensitive to perceived negative interactions with the staff there, and i am sure the staff have to deal with many distraught (and maybe even rude) customers too. Perhaps this has led to some of the negative reviews, however I have never seen nor experienced this at the facility. I can only say I have had nothing but professional and quality service and I recommend the practice whole heartedly. read more