Saturday night and it's 50 minutes to get home, tail light goes out and is giving me a headache…read more Matthew and Christian were extremely helpful and got my problem resolved! I really appreciate when employees these days actually give a fuck about their work. These two gentlemen went above and beyond to help me. Thank you so much!

I'm giving 5 stars to LIZ ! Omg she was so kind and thoughtful she checked my oil and also changed…read moremy key fob . Everything I couldn't do . But she did everything with grace . A true girl boss . For that excellent customer service that's why I'm writing this review . Great Job

This Pick Your Part location was a solid experience overall. I came here to turn in my car through…read morethe California BAR program, and this is one of the approved locations that accepts vehicles through the state program. I'm really glad I went the state route. The generic Pick Your Part quote I got online was around $190, which was much lower than I expected. Through the BAR program, I ended up receiving a little over $1,000, which made a huge difference and was well worth meeting the program requirements. Finding the location was the only slightly confusing part. When I first arrived, I followed a sign that said "We Buy Cars" and made a sharp right, but that turned out to be the wrong entrance. If you're using Apple Maps, keep going straight instead. The correct office where the paperwork is handled will be on your left. Once inside, the front desk staff member was very friendly, helpful, and patient throughout the process. The paperwork took the longest, but everything was clearly explained. After the initial paperwork, I was directed back to the "We Buy Cars" area, drove straight down, made a small left, and found a mobile office where they finalized everything, took the car, and gave me the remaining documents. A couple of things to note: * Customer restrooms are portable toilets only, with a pump-style hand washer * Plan accordingly if that's important to you I arrived right when they opened at 9:00 AM and was completely finished by 9:53 AM, which I thought was very reasonable given the process. They handled everything on the DMV side and issued the check without any issues. Overall, a smooth experience, and I'd recommend this location if you're doing a BAR program vehicle turn-in.

The pick you part in Ontario is not a well managed location…read more The employees here aren't as friendly or helpful as the far superior Fontana location. They make you wait in a long DMV line of despair to check out with a bunch of pissed off customers, because they only have 1 or 2 registers open. When you finally get to the register the "Parts Expert" change the online listed prices on you. My cars fusebox listed at $30 turned into a $80 Mulifunctional CPU Flux capacitor. When trying to explain that this is a fusebox the customer service rep let me know he's worked at a car detailing place and Del Taco and he knows that's a CPU. Save yourself trouble and go to IpickUPull in Pomona. They have amazing customer service, better prices, short lines, and know what a fusebox is. They also all don't go on break at the same time leaving 1 register open with at least 50 people in line. Last thing What is up with the TSA guy dumping out your tool bag and going through each zipped compartment when you leave for 5 mins. I thought I was going to have to take my belt and shoes off and put them in the tray. Here is an artist rendition of my experience and do not get the sushi from the food truck.

O'Reilly's Auto Parts located on Slover and Sierra was very thoughtful and assisted me with my oil…read more I wasn't sure how to check it and I didn't have a funnel so they were kind enough to show me and even let me borrow their funnel great job

Juana was very helpful. Unfortunately we were unable to find the right wiper to fit my car she did…read moreeverything she could to try to find something. I went to Autozone first and they were of no help, so luckily coming to O"Reilly s was a better choice. Great customer service.

11.4.23 Using their…read morewebsite I found the IAV I needed at the right price, it's a Chinese made but can't find anything else so I bought it and installed it, works like a champ . Right off the Ca. 60 freeway, they got me in and out in five minutes . Plenty of easy parking right out front . -Nate

This place is a huge scam artist . Rip me off 425 and never received a refund they should be in…read moreprison . I wouldn't recommend this place to my dog terrible service con artist 100%.

Got my 93 4Runner 3.0 3vze rebuilt and installed by George and his team about 2 weeks ago. Great…read morecustomer service, everything is running good. I will update at 5k intervals of mileage on my engine to keep this post fresh. I would recommend their service. 12-27-17 Put around 1600 miles on the engine, a valve cover oil leak and oil seal plug leak did come up on the engine, However I called George right away and told me to bring in the truck and had it all fixed up in a day all under warranty. Great customer service! Thanks again. 6-24-19 Last I heard the owner I sold it to drove it across Florida with out a hitch and put an additional 10k solid miles with no problem. 1-07-2020 Truck is still running strong, messaged the current owner and he's loving it! I believe the truck is now in Oklahoma!

Lists engines online for a fraction of the price as what they are. False advertisement and lies…read moreabout their prices and products.

David was great! He promised my tail light would be available at 2 PM. He sent me at 1:30 to let…read moreme know it was ready for pick up. He accepts all cards and cash which made it super convenient!

DO NOT GO TO THIS COMPANY. They are just a middle man between the Major auto part dealers around…read moreOntario,CA that up charge you up to %150 of what they purchase it for. Do yourself a favor and research as this will save you money and time.

I really love coming to this location. All staff are friendly, helpful, and accommodating. I have…read morealways left feeling less stressed than before coming in. I appreciate all the work they do!

I had to buy two sets of 194 bulbs for my car…read more I walked in, asked one of the guys where the bulbs were at, found what I needed, paid for the bulbs, and walked out in less than five minutes. Easy peasy. Thanks O' Reilly. Your jingle was stuck in my head for part of the drive home.