Gets 1 star because I can't give 0. *Overpriced *Half-cold *Chewy Chicken *Rubbery crab *Bland and Chewy egg rolls *If it's supposed to be crispy, it ain't. Don't eat here if you actually like Chinese food. read more

When they first opened, I ate there pretty often and everything was always hot and fresh. They have a huge selection with some traditional American food mixed in as well. The last few times I've been, it just wasn't the same. I found the meat "rubbery" and a lot of the items seemed like they had been sitting out too long. The egg drop soup was still good and hot. But everything else I tried was just so so. I feel it's too expensive for the drop in quality now. read more

So nasty. The salt & pepper crabs were gooey. All the food was just nasty besides the steak. I dont understand how you can have bad hibachi but they accomplished it. The brownie I tried tasted like nothing... like actually nothing??? It was confusing. Oh and here's a picture of my ice cream that tasted like pudding mixed with ice but looks like grits. Also one of the ladies like slammed down our straws when we first came in like she was angry at us or something. read more

Hot & Cold - Ice cream that looks like grits - Chinese Near Me - Snellville, Georgia

For the most part, this is a iffy place. Sometimes, the food is good, sometimes the food is hot, fresh, restocked when low. Other times, it's not worth the sit down. It is a buffet with items like fried chicken, salad, mussels, stuffed clams, fried fish, soup, fried crabs (which is my favorite,) different fried rice, white rice, etc. There is also a dessert bar. They have cookies, cakes, pies, and ice cream. The creme brulee and cheesecake is very generic. The cakes are dry. Maybe, it's because the deserts just sit there.I tear those chocolate chip cookies up though. They also have a small fruit selection. They have melons and grapes, just to name a couple. There is a habachi area where you can get noodles or rice fried customed to your preference. You can choose steak, chicken or shrimp. Then, you choose the vegetables you want. You can choose if you want egg, onion, peppers.... Oh, and they ask you if you want your food teriyaki or soy flavored. I always choose soy, spicy. They also have a sushi bar. Different varieties. The waitresses lack patience and hurry you to finish your meal, by standing around your table. Not only do they do that, but they bring you the bill, and act as if you are not going to get up to get more food. The devil is a lie. The price of my husband, I and 3 kids was $58.78, for dinner. read more

Hot & Cold was the most disappointing buffet that I've ever visited. A total waste of money. I took my teenagers there after work and we were all extremely hungry. The server threw our straws on the table, did an about face and walked away without even speaking to us. Our waitress arrived shortly after and thankfully was pleasant. There was a large variety of food and unfortunately ALL of it was bad. The 3 of us had about 2 plates a piece of totally different food and we weren't able to eat much of it at all. The food was lukewarm, greasy and deep fried. I'm still trying to figure out how it's possible for brownies to be flavorless. read more

Omg!!! Don't come here. This guy was throwing up in the bathroom. Not to mention how gross it is to hear that. my friend eating old, hard questionable food. I personally don't it at places like this. please for the sake of your stomach don't do it! read more

Hot & Cold - Chinese Near Me - Snellville, Georgia

Madness....I call it the Food casino. I ..I love it row after row the yummiest Asian tidbits...plus most of the familiar takeout I know there are some will not find it on the level of SF or NYC...good enough for me If you come in the middle of the day...expect a light dinner ! read more

It's a Buffett nothing real special... not my first choice but, the variety made up for the rest... basic sushi, basic Americanized Chinese food with a few other types of food thrown in... they have an hibachi grill and salad bar... it's a buffet that has a high "turn over" of the food therefore it's makes the grade... read more

We have eaten there numerous times at lunch(more than 30-40), food has always been hot and fresh and selection, good; but the service is nothing to write home about. So we tried it for dinner. 6:30pm. Food was mediocre at best, spring rolls were cold, Mongolian beef was tough and chewy, spare ribs were not flavorful at all, hot wings were good.... the sign said: More selections and More seafood. I asked for potatoes they said, "lunch only" then I asked for General Tso Chicken, "lunch only". The porch chops had a rancid taste and when I told the guy behind the counter taking the money he argued and said "oh we put some lemon juice on them and they taste a little sour". Overall not happy at all with the dinner menu and as usual service leaves a lot to be desired. Lunch is okay, do yourself a favor and skip the dinner menu. read more

Hostess could've paid more attention to us. The food was fine but having to wait 10 mins for a refill while they talk in their language is annoying. Table isn't secured and they are tip money hungry. Huge turn off. read more

My family and I have been coming to this place a few times a year, for the past 3 years. The service, as in customer service has always been non-existent. The food is either hit, or miss, no in between. Even when the food is piping hot( which is rare), it all seems to taste the same. Sesame Chicken, General chicken and spicy garlic chicken all taste the same. I've yet to taste even a shred of ginger or real garlic in the food. The decor is gross. Dark, green, ugly and greasy. The carpet looks like it was installed in the mid 80's. The bathrooms are clean, if that adds anything to this horrible situation. Today, my family and I were very busy and stopped in for a quick early dinner. After washing our hands and heading to the buffet line, I grabbed a plate from a rack, and on my plate was a BABY ROACH, crawling happily across my plate to escape being killed. I dropped the plate, shocked, like oh my god!!!?? I was frozen where I stood for a minute, and completely lost my appetite for anything from a restaurant today. I will NEVER EVER RETURN TO THIS BUSINESS EVER AGAIN. They give you a very hard time if you ask for a refund, even if you've proven that no food was eaten. A cousin of mine recommended this place, I've never seen what he sees in it. The food is garbage, and in the restaurant business, sanitation and public safety is FIRST, even before FLAVOR. Restaurants each year spend millions of dollars on pest and rodent control. Hot n' Cold clearly has no concern for the safety of their clients, and they have no sense of sanitation whatsoever. Two thumbs down. Hot n' Cold is the weakest link, and I'm voting them off of my island. Good riddens. Signed, Hungry and Frustrated read more

I've been here a couple of times and the quality of food is almost always wavering; the same foods you get one time may be horrible once and okay the next time (and sometimes even between sittings). It's your standard budget Chinese food buffet restaurant with attendants having a very-much-to-the-restaurant's-name-of-hot-and-cold temperament that stare you down as you eat (though the manner is different: here you get the impression they don't want you sneaking away food rather than that they don't want you eating too much). As mentioned in other reviews, they do have an all right made-to-order hibachi station, as well as a semi-decent sushi station with various small California rolls. The California rolls have some drab-designer flavors, but are edible, and the wasabi is not as weak as you'd think. Chopsticks are available. They provide reduced sodium soy sauce at the buffet counter, but full sodium soy sauce at the tables should you prefer that. The self-serve buffet area usually has three kinds of soup (my mother says the hot and sour is pretty good; I stick to the wonton soup broth without wontons and add some scallions for flavor, and that's fine by me), heaping portions of steamed rice, and lots of variety. They even have some staple Mexican appetizers, what they term pizza, and some melting-pot-American foods such as fried chicken (which looks sketchy, but people have eaten it and lived) and Vietnamese spring rolls with peanut sauce (which I recommend skipping). Probably the only thing that has been uniformly good every time is the sweet and sour chicken, which I think is about the only food a buffet restaurant never messes up. This restaurant certainly keeps that up, along with some experimental house dishes such as the stir-fried shrimp-and-chicken, which was spicy and delicious. Finally, there is a dessert station broken into two sections (seemingly as an afterthought when skewing down the salad bar). The majority of the stations is mix of fruit - which usually has plum grapes, honeydew, and strawberries among the pickings, and sometimes kiwi fruit - and dessert. The only sour surprise in the desert is what they call cheesecake; save your palate and skip it because it barely has any taste. My brother says it tastes like they dolloped cream cheese in the batch and forgot everything else. There is also a frozen yogurt machine that dispenses okay-to-all-right frozen yogurt in chocolate, vanilla, and mixed varieties. The levers sometimes stick. All-in-all, it's okay going if you're looking for somewhere to go when you absolutely don't feel like cooking, and it's family-friendly enough, but go with caution and pray over your food. read more

Please don't waste your money! We came here for lunch today. While the price is good- the food isn't. The food was bland, chewy, and room temperature. As we were paying- the man at the register was on the phone (literally)- I politely told him to put the phone down as we are ready to pay. This is our first and last time here (sorry but not sorry). My husband and kids even said this was the worst buffet they ever ate at. read more

This is a typical LOW QUALITY All-you-can-eat Chinese Buffet with some sorry looking Sushi, a made-to-order Hibachi Grill, and a few added Mexican foods. My Fiance and me found the established name to be severely lacking in the "Hot" buffet foods category as all but the soups where nearly dead cold! I did like the egg drop soup but nearly all other items on the buffet she and I tried (I had almost a bit of everything) fell way low in food quality and overall tastiness. Really, there are plenty of these types of Chinese buffets available, and as such, I have found most to be highly inadequate with a rare exception of a few jewels, but this place was not one I will return to; and that reality became apparent when the Montezuma's Revenge hit us within 30 minutes of leaving the place! At $10.99 (dinner price) with $1.50 for drinks each, our bill totaled $26.50 before tip. NOT A BARGAIN and NOT WORTH A RETURN; the Fiance and me are still feeling queezy! read more

This place is good but I only eat the seafood (crab and shrimp) desserts made me give a 4 besides that good service.

Best time to go is lunch. Would not go for dinner. The Asian Buffet in Stone Mountain is much better for dinner. You have to pick and choose the entrees from the hot buffet. Their fried shrimp is bleh, the egg rolls are small but good. Most of the chicken dishes are overcooked. The pork-stuffed jalapenos are one item I love, no other buffet does them that way. The mexican items on the buffet really could be done better. What I love is the Mongolian grill and the sushi. I go at lunch when the sushi is fresh, get some shrimp or chicken and vegetables from the grill, and pork-stuffed jalapenos. Every other restaurant in this location hasn't stayed open very long, from the BBQ place to whatever was there before. Provino's Italian is in the same shopping center and has been there forever, but it's expensive. The vegetable egg foo young isn't bad either. read more

The food is good and there are plenty of options, however the staff is extremely rude. A family left a tip the waiter was not happy with, and he started waving the money in the air and complaining in front of the customers. Probably won't come back again based on the rude conduct of the wait staff. read more

I've been here enough times to define most of my experiences as DISMAL. Upon first entering the restaurant, one would believe there to be dozens and dozens of delicious and tantalizing items on the buffet tables. But, you'd be wrong. There are many items to choose from but most are cold, dry, flavorless, watery, or just awful. I have yet to ever NOT hear loud and heated arguments among the staff there. Not sure what all that is about but the distraction of that is off-putting. If customers acted like that, they likely would be asked to leave or be arrested. The décor is dark, dreary, and greasy. Not even sure a top to bottom cleaning would make a difference. One day maybe they'll fix the leaky ceiling above the dining area that has dripped hopefully only water, on me - or not. Everything about this eatery is pathetic and needs to be avoided. I'm not kidding. read more

We were content when we dine for several times way back. Seems fresh and reasonable options and price. Satisfied our asian taste buds every single time! read more

The actual food here is good However the customer service here is so bad Waiters basically ignore you here and act bothered when u finally get their attention I wanted a refill and I called our waitress multiply times. She looked at me twice and kept walking My mom asked her for ketchup for my younger brother's French fries and she gave her hot sauce read more

I cannot believe that the overall rating is low. They have excellent sushi and tons of variety. The decor is a hodgepodge of mirrors and marble. The servers have always been friendly & Keto our drinks filled & table clean. If you like buffets then this is one you need to try. read more

Initially I enjoyed coming to this buffet, and went very often, but as time went on, it appeared to be more and more dirty up to the point I stopped going. The positive side is that there are a lot of food options and the food tastes great. I can't complain about the food, but perhaps if it looks more clean I will go again. The price for dinner is not very expensive because of the seafood options, sushi and Hibachi that is included. read more

My experience is gross and funny, (Only because I didn't bother to read the signs.) I went here because I love Chinese. Well, I saw a platter of crawfish which are a delicacy to me and then I saw a metal bowl of blue shrimp. I took both of these not reading that the shrimp was raw. I put that in my mouth first, chewed it and it tasted creamy. I spat it right back out in a napkin. Then I tried the crawfish it had a shell so I cracked that open, and put it in my mouth. Unfortunately it was Cajun seasoned and am not a spicy lover. So if I had read the signs I probably would have liked it. read more

This was the worst buffet I've ever been to the crabs taste like ammonia I told him they were spoiled he said it's the chemicals on the crabs to keep them fresh I have a seafood restaurant that was definitely not the case the wings were hard as a rock they did nothing to satisfy me other than say eat something else how rude please don't eat here read more

Omg where do I begin. So I use to love this place. But the last time we went I wanted to fight the dumb server. In all my life I have never had a server try to force a tip. All they do to begin with is give you water and take your plates so there's never a need to give a big tip anyways. But this particular day we literally saw the server once and the person who dropped off the check was someone completely different. So the person that was paying didn't leave a tip. This crazy lady really stood at the table and tried to keep us from getting up. I told her we paid for what we got and we received no service so that's why there was no tip. So when I told her to move or we were going to have problems she not only gave me the evil eye but my 7 year old daughter too. Now that seriously made me want to act up but I know they are good for locking people in and calling the police so I left. But definitely will never ever come back read more

great food great service and clean. after i read all the bad n Good view I finally try it everything is awesome !!! read more

Hot & Cold - potted plants in a restaurant - Chinese Near Me - Snellville, Georgia

This was a place we went to alot...bill was 31.34 for 2 people. On sunday we got there at opening. They had us wear masks which was fine and took temp then we had to pay first. Well the food was like bad leftovers, I got sweet and sour chicken and I could not bite it, it was like rubber. The shrimp tasted like it was left over and warmed up. I tried the coconut shrimp, it was warm and tough. My partner was eating and what he had was overcooked and tasted bad. So I quit food and went to desserts....well they were ok...but not fresh. I understand its difficult in these times but when you pay money for food it should not taste day old. Never going back now I know why it wasnt packed like it used to be. read more

This is an up and down experience for a restaurant. Sometimes a good selection, other times not. Beware of the middle sign as you enter. Make sure it says it is the lunch price, not dinner You see, on holidays and weekends the price for lunch changes to the dinner price which is about $4 more. I explained to the manager that was not clear this Valentine's Day. He essentially said too bad pay 11.99 rather than 7.99. I told him I spend $300-400 a year eating lunch there and he knew me but he cared less about that than making $4 more on my lunch and my wife's. So long and goodbye I said and this will be my last visit. I left disappointed that the manager seemed to care not a wit on the loss of two customers since he made $8 more for an average meal and lunch. read more

They are rude and do not appreciate their customers. The people in charge are unprofessional. I have witnessed many rude acts at this restaurant. They often serve old food. It is unfortunate how this place take customers for granted. Many restaurants didn't survive or recover and this one treats paying customers horrible. read more

This place has been going downhill for a while. But now you have to deal with rude people working at the door too. Asked to be seated in a one area and was told "no" that section was closed. Only to see 20+ people sitting there and the people in front of us just seated there. We moved on to somewhere else that knows how to treat their customers. read more

This place was extremely under whelming. The food was slim on the choices. It wasn't very flavorful. What was decent was older and kind of tough to eat. read more

Tried this restaurant again this past Sunday. Had been there once before and was not impressed. This time it was worse. The meat was over cooked and tough. The egg roll was tough and most of the food was cold. The soup was hot and ok. Definitely will not be returning. read more

Come early,leftovers after 830, even if you ask for something they're sure to tell you kitchen is closed. Still seating people even though they don't refill buffet. Full price for a sub par tasting and half empty buffet. Maybe just the tasty stuff was eaten at lunch time.???? read more

Hot & Cold - Empty @ 845, still seating people, I asked if they could put out more crawfish and they told me kitchen was closed.doesn't close until 930 - Chinese Near Me - Snellville, Georgia

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Went here a few days ago and it was pretty decent. This place used to be really good years back but I guess management changed and all. Good selection, food is sometimes cold and some have weird flavorings but not bad for $8 on a weekday. read more

Came today at 11am when they first opened. No excuses to why everything I ate is all cold or stale.. seems like everything was kept overnight and placed on the warmers only to reheat it..! the most satisfying thing they had was the hot and sour soup smh!! read more

I should have listened to the reviews on here, this place does suck. I barely found anything worth eating and everything was bland. Don't even waste your time here. read more

Service was nice, but I ate the sushi and now I have really bad food poisoning. I called and they didn't seem to care about the problem. Like maybe take the sushi off and re make it. It was horrible. I don't know if I would come here again. read more

It's a nice, laid-back buffet that serves quite the variety. You got your basic stuff like sushi, salad bar, Lo mein, Won ton soup, seafood, pizza (for the kiddies), sweet chicken, etc. I used to go there all the time with my coworkers. Service is meh... There's also frozen yogurt (or ice-cream...whatever it is that comes out of the machine). If you and your friends are hungry but can't decide on what to eat, this is a nice option. In fact, I'm due for a visit soon. read more

Beyond terrible service. Nasty attitudes and bitchy looks all around. The food isn't worth it. These employees should be replaced. Jenny is the worst. read more

The place is not even tasteful. My first time was going to be my last time. I have tasted bad food before, but this has to be the worst. Nothing tasted like anything. I think when they make the food. They shit their eyes. The food either has to much sugar to not enough sugar, or not enough salt. I would give the place a two. For the reason I'm giving this place a two because of the decorations. It was pleasant. When you walk in there is a Koi fish in 3D, but other than that. I didn't like anything. I gave the second star because of space. You had space to move around. You could do a handful of cartwheels and still be going. Once you come here you will see. That space to them is everything. They have a food pushed to the back and the tables and booths on both sides of the front, but in between the booths and tables is about 15 feet of carpet. You will walk in and see door, carpet, tables, and food. Be in mind I did not say host or employees. The employees tend to be sitting on the side of the buffet and think you will seat yourself. The host is N/A. I took away the rest of the stars because of the employees/workers and food. As I said before the food is not very tasteful, and the employees are not presentable. Not only are the employees not presentable they are also very rude. They will talk about you even if you did nothing wrong. I have never felt out of place until I came here. They will talk about you in front of your face. They will also start pointing at you. They talk about you from corner to corner. I gave this place what it deserves. Because of the food and the service. I really did not enjoy the food at all. The service was terrible. If I could have a rewind and not go, I probably would have stayed home and starved myself until I got something else to eat. read more