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    Hot Shotz At The Lighthouse

    3.7 (7 reviews)
    InexpensiveCoffee & Tea

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    15 years ago

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    6 years ago

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    14 years ago

    Okay coffee, very slow service. I went there on one occasion where the lady slept in and so it wasn't open when it was supposed to be !

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    15 years ago

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    Taylor Ray’s Cafe Hawks Prairie

    Taylor Ray’s Cafe Hawks Prairie

    3.7
    (61 reviews)
    1.8 mi
    $$

    Delicious lunch, with happy friendly service! Very clean…read moreand lovely ambiance. Highly recommend.

    I hate leaving negative reviews, but unfortunately this experience was enough that we won't be…read morereturning. We stopped by today for two coffees. At the speaker, the barista repeated my order back correctly. When I got to the window, she told me the total, I paid, and then before handing me my drinks she informed me that they hadn't charged me for the second drink. I was confused because the total had already been around $10, so I asked how that could be if one drink hadn't been rung up. She explained that the price included all of the add-ons, but when I looked at the receipt on my phone, it wasn't clear at all. In fact, the receipt made it appear as though both drinks had already been charged. I was then charged a second time for the missing drink. Mistakes happen, and I understand that. However, many businesses will either honor the original total or apologize for the inconvenience when the mistake is on their end. Neither happened here. To make matters worse, after paying again, I was handed drinks that were incorrect, they were the wrong size and not what I had ordered. When I questioned it, the barista simply went back to what she was doing without apologizing or offering to fix the situation. After I left, I looked at the second receipt, and it also didn't make much sense. It's really unfortunate because my family spends a lot of money here. Between my kids getting Italian sodas and our coffee runs, we're regular customers. I usually enjoy the ambiance and the staff, however, was very disappointed with my experience. A simple apology and an effort to make things right would have gone a long way. Instead, we left feeling overcharged, with the wrong drinks, and like our concerns didn't matter. Because of this experience, we won't be returning.

    Photos
    Cafe sit in area w/ a comfy couch in the corner
    Cafe sit in area w/ a comfy couch in the corner
    Taylor Ray’s Cafe Hawks Prairie
    Stock pile of syrups

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    Stock pile of syrups

    Hot Shotz At The Lighthouse - coffee - Updated August 2026

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