Eileen was great and nice! She did a fantastic job on fixing up my hand bag with a quick turnaround!read more

Eileen, while a nice person, is utterly incompetent and unreliable. If you consider yourself a busy…read moreperson who needs someone to perform alterations within a specified time frame, AVOID Said with Threads and strongly consider going elsewhere. Her inability to properly schedule appointments and have projects completed on time disqualifies "Said with Threads, LLC" as a viable option for having clothing alterations performed. If you are an East Bay resident and need alterations performed, please read the rest of this review before scheduling an appointment with this establishment. I've been going to Eileen since December 2024. Online reviews looked good, and her shop was near my house, which made it convenient for me. I encountered an odd issue with her during my first visit. She had informed me my pants were ready for pickup, and I specified the day/time I would be coming in. When I went to her shop for pickup, I called, and she informed me she had gone to deliver an order for someone else because she didn't think I would appear on time. I was completely baffled as to why she reached this conclusion and why she admitted it verbally. Between September and October 2025, I had requested that she perform alterations on some pants. On this occasion I was charged the day I left the articles with her and was assured they'd be ready on the date she had specified. Prior to picking them up, I called Eileen and informed her I was on my way. When she answered, she told me my pants were not ready and that she hadn't even started working on them. I was quite upset over this since more than a week had passed since I'd left the pants with her. About a month later, I brought in a blazer she had worked on previously and asked her to reattach the buttons, as some of them had come loose. Although she did not charge me for this, she assured me the blazer would be ready on time. She failed to have the blazer ready on time when I went to her shop. I went to go run some errands for about an hour, and when I came back, she had finished working on my blazer. This indicated that she did not need more than a week to work on my blazer and had procrastinated or otherwise failed to make good use of her time. What frustrated me, however, was the condition in which she returned my blazer. It was covered in lint/hair/debris and had a strange odor to it. I had dry-cleaned it prior to leaving it with Eileen, and her utter lack of regard for keeping it clean really upset me. Most recently, during December 2025, I requested an appointment two days in advance. I wanted her to hem some pants I needed for work. She had agreed to meet me at 11 am on a Wednesday. On the day of the appointment, I called her to let her know I had arrived. When she answered, she told me she had mistakenly marked my appointment for a different time/day and had left to attend to another client.

I'm so thrilled with the end result. Jenny truly is a pleasure to work with!…read more Drop-off of my item was painless and Jenny included me in the decision making every step of the way. We worked on choosing the matching color together, and she ensured I would be happy with the design before getting started. Anytime I want something personalized, I will go to her!

Jenny is hands down the most customer relatable person ever AND she is so knowledgeable when it…read morecomes to embroidery!!!! I loved working with her to get these aprons embroidered for my friend's store opening at Stoneridge mall!!! The aprons came out perfect and she worked so well with the deadline and had to order special thread for the embroidery! We ordered a metallic gold linen thread and we can't be any more pleased how they all turned out! She also took the time to refold them and put them all back in the original packaging!! Her prices was so reasonable and she is just the sweetest person you'll ever meet to have your needs met! A++++ for the smiles I always get when meeting her A++++ for the constant open communication A++++ for the great work!!! I also had some robes embroidered for my friends wedding gift and they are looking amazing!!! (I uploaded the sample pic of the pre-embroidery trials she does before doing it on the real thing) super great!

I was looking for a place that does emobroidery for driver hats as a gift for my groomsmen on my…read morewedding day and stumbled upon Graphic Affect on yelp. When searching online not many places do embrodiery on driver caps or they were overpriced. I inquired online and got in contact with the owner Edgar. He told me to bring my driver cap in so they could take a look and see what they could do. I came to the shop with the driver cap that I had purchased on Amazon and the owner Edgar said they would be able to do it for which I was excited about and for a good price. I'm so glad I was found Graphic Affect to help me out. Edgar provided his recommendations on the font, color, and design to make the names show up nicely. I had 10 caps that I needed emobrodiered within a week of my wedding. Edgar and his team were able to get the embroidery done just in time for the wedding! Highly recommend! Very friendly and easy to work with! I appreciate your help in making my vision come to life! My guys loved their hats!

Such a life saver! They were able to get the job done in such little time for a birthday gift. The…read morequality of work is great! Such a reasonable price. Definitely will come back and recommend!

I came in looking for black lining fabric and left with black linen! I wanted to finish my skirt…read morethat day to wear out and I'm glad I found a light enough fabric that worked well as lining :) Great service, nice people! I was also delighted to find japanese fabrics, didn't buy any that day, but will probably returning for some! While I was there, there was a knitting(?) class going on. It seemed interesting and fun, I might need to join a class sometime!

Such a wonderful studio!…read more Came across the studio after having breakfast in the area because I've started needle felting. Found parking conveniently right in front in the street since it was a quiet day out. I was looking for wool roving which she didn't have, however, she was so kind to explain the difference between the types of material and she showed me the correct type of yarn she did have that I'd be able to pull apart with my carding brushes! She had a lot of equipment to use for yarn crafts and it was great to see the variety of product inside. Apparently she holds craft nights and such too which I'm planning on looking into. Prices here were sooo much better than all the places I've found online which is also have to pay extra for shipping. She also even rolled the yarn into a ball for me before we left. Hopefully they'll have wool roving here soon, but I'm thankful for the yarn we were able to purchase for my current projects :) The best part -- her dog Jasper kept us company throughout our whole experience there and he is the absolute cutest cuddle bug! Can't wait to come back.

Had Kim customize my WNBA Golden State Valkyries jacket. They helped me with my personalization…read moreideas and the end result was impeccable work & attention to detail.

Been coming here for a few years and will not go anywhere else for embroidery!! Kim is super cool,…read moreand the work and quality is the best in the business.

Russ and his wife Gabriella are AMAZING! I found them on Google because I was looking for a place…read moreto get my diaper bag embroidered with my baby's name and came across their small business. Russ responded to my request on the same day, he was extremely helpful, and when I dropped the bag off, him and his wife were so sweet! I will continue to go to them for all my embroidery needs because of the quality of work and their amazing customer service!

Great service and excellent quality. The embroidery was done with real attention to detail,…read moredelivered on time, and exactly as requested. Highly recommend for anyone looking for professional, reliable work

We had Tess embroider 3 stockings for us this holiday season and they came out very cute. I…read morecontacted her last minute to see her turn around time and she was able to get them done before Christmas for us which I really appreciate. (Even had them done before the time she said she would!). When I went in to drop off the stockings her son was there to help me pick out the color thread that best matched the color on the stocking we were going for and they had many shades of whatever color you're looking for so you have plenty of options. I would definitely recommend this place to anyone looking to have something personalized.

Our team has grown so has our brand. Tess has played a big part in this achievement. My team has…read morebeen really happy with the scrubs and lab coats with customized logos. We also ordered some hats and shirts for our loyal patients who love us so much that they want to wear those to promote our services. Thanks Tess!

Best customer service!…read more I've ordered from here twice now and both were pretty last minute, but it was no problem for them. They fulfilled my order quickly and the quality was still great! I believe the person that helped me both times was Freddy and he's very kind and helpful! I highly recommend T-Shirt Source Daly City for all of your custom apparel needs.

If I could give 0 stars, I would…read more I brought my graduation stole to T-Shirt Source in Daly City for embroidery and even paid extra to expedite the order from the normal 7 days to 3-5 days because my graduation was coming up. The day before I was supposed to pick it up, they called me and told me they had "lost" my stole. Instead of taking accountability, they told me to go buy another stole myself and that they would embroider the replacement "on the spot." I ended up taking time off work trying to deal with this mess, and to make things worse, I could barely even get ahold of the store while trying to figure out what was going on. When I asked if they could at least reimburse me for losing my stole, they told me they couldn't because they were "no longer making a profit" off my order. There was little to no apology, no urgency, and absolutely no professionalism. Then after all the back and forth, they suddenly "found" my stole and told me to come pick it up at 5:30. It became pretty obvious that they never actually lost it -- they just lied about it to buy themselves more time. This was one of the most stressful customer service experiences I've had, especially considering this was for a major life event. Really shitty service. I would not recommend trusting them with anything important or time-sensitive.