I just wanted to say first that the guy at the front desk was super nice and apologized that our stay wasn't that great and the two stars are not because of him! So this hotel was pretty expensive for the two nights we were there but was around the same price as others...it was maybe $10-$15 cheaper total? So we went with it. They are having construction done on the hotel and our room seemed semi updated? We were in a king courtyard room and it was interesting for sure. When you first come in it's nice and updated but then you go down the very low ceiling hallway to your room and like others have said some have tap numbers on them and some have normal numbers. Then we go in the room and there is a lot of random pieces of outdated furniture and some were pretty gross. The bed was tilting inward and the mattresses were crooked underneath. So I moved the bed to try and put something under the mattress because I couldn't hardly sleep and the piece that's supposed to be supporting the bed was laying under the bed flat. The sheets had some spots on them and the back window coverings were very dirty on the opposite side and had stains on them. Also the light fixture had stuff on it. The tv would go out and then come back on and sometimes the sound would shut off when it came back on. The lights in the room would randomly get dim or brighter sometimes. Oh and the shower head in the shower was SO short! I'm 5' 7" and I had to bend down to get the water to go on my head and my 6' 1" husband had to bend his whole head down to get it washed. When we first got in the room the back door to the courtyard was completely unlocked so I had my husband check and make sure no one was in the room or bathroom when we got in. We went to the hot tub and the water was lukewarm so we just left after a little while. Now for the part that was probably the worst find...when I went to open the back door I noticed something greenish on the wall and there was a ginormous booger on the wall!!! Now if you want to stay here after all that then by all means go ahead but other than that I would NOT recommend this place or stay here again. read more

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This place appears to be a work in progress. We see the possibilities, and we felt the staff was attentive and helpful. The good: Lobby and staff were welcoming Room was clean. Water bottle filler in lobby was a nice touch! Bed was very comfy. Bedding was nice quality. (I detest scratchy/hot sheets. Does anyone prefer those??) Partnership with restaurant next door for breakfast was nice. (Dirty Birdie sports bar has really good food.) Fridge and microwave in room. Rooms were quiet, even though we knew the place was pretty full. The not great: Lack of grab bars in bathroom. (Did the ADA approve of this?) Limited number of outlets by bed. (We unplugged the clock to get a 2nd outlet.) Lack of surfaces and no luggage racks. We never place things on the 2nd hotel bed, and found we did here. Furnishings looked eclectic, as they seemed like they were a bit old fashioned. (I can't quite explain this one.) Update: furniture was ordered and delayed due to Covid. I'll be interested to see it once furniture is replaced! Shower had limited place to place toiletries or razor. (Made it difficult to shave in shower.) We definitely see this is still getting worked on, as there were rooms with painter's tape for room numbers. We think it will be an interesting place when complete. read more

We wanted a quick getaway from the heat in Chandler and chose this hotel. We were very surprised at our arrival. The girl that checked us in was amazing and helpful. The room was incredibly clean and updated. The pool was clean. We did need extra towels and went to ask for a few more and the gentleman in the laundry was so sweet and gave us extra towels We would give this hotel a 10+ and we would definitely stay there again!!! read more

We loved staying here, the place is well maintained, very clean, very new, smelled good, clean sheets, rooms are very spacious and comfortable. Facilities are all up to date and even have those modern light touch bathroom mirrors. Very quiet and walking distance to diners. Staff was amazing, they really keep the place clean. Jay was particularly super nice and very accommodating and professional. Thank you very much. The rate $ is super affordable. They are pet friendly and even pool area was all very clean. Close to everything and very accessible, right off the freeway. We will definitely be coming back! read more

This deserves zero stars and don't book off hotels.com. When we entered the room, first checked the beds. Blood stains and yellow stains on the bed. The trash was not empty and the entire room was filthy and dusty. We did not stay here due to the unsanitary conditions. read more

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This place was absolutely amazing, and I can stay the staff was the best part. It was my partner and I anniversary. They left the most beautiful vase of red roses, a card with free breakfast at the local restaurant, and a wonderful whiskey aged bottle of red wine. We had some issues with the TV and they were on it immediately. We were able to set up our own Roku device and got all our favorite movies. The 24/7 hot tub and sauna were amazing as well since it snowed. I would give this place 10/5 stars if I could. We also could barely even notice the highway, and we're so close to any stores we could possibly need. read more

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Basically a decommissioned Motel 6 with some funky paint schlepped on the the exterior, cheap laminate floors that float, walls are as others have reported...paper thin. I could hear everything in adjacent rooms and trust me, given the clientele, you don't want to hear what is going on next-door. The parking lot is strewn with massive trucks w/trailers, buses, and containers. It looks like a shore yard in a bad part of coastal Louisiana. I just do not get the $135 price point for sleeping in a carboard box and an over sized hot tub with floaties (not the good kind). read more

This is a average hotel, walls are paper thin , I could hear the people next door burping . People went in and out all night long ! The check in time is absolutely ridiculous ! 3:00 pm and check out is 11 am , you pay $100 for less than 24 hours , bs ! Check in times are typically 1:00 , not this place , it's extra . Jacuzzi was nice . No free breakfast , but if your into bars they give you 10% off . I don't drink or visit those type of establishments , therefore useless . Outdated decor , expensive vending machines . Would I stay here again ? Highly unlikely read more

Nicely renovated motel.very clean and great location. Nice sliding shower doors! They also have a spa and sauna which was nice. Motel staff were friendly and will definitely stay again soon read more

Avoid this place and book elsewhere! I stayed here in May of 2024. I booked through Expedia and reserved a balcony room on the side facing the San Francisco Peaks. They gave me a room facing the highway and overlooking the empty pool. That's right; the pool was empty. The hot tub was barely warm, and the sauna was cold. I politely went down to the front desk, explained that I reserved a mountain view room, offered to show my reservation booking, and asked to me moved to a room across the hall. The front desk staff was somewhat rude, but what surprised me was that there was absolutely no attempt to hear me out or make things right, despite me coming to him with a demeanor of kindness. He firmly stated that I had the room I booked and that was going to be my room. So we got stuck with the room. I called Expedia and asked for their assistance. After multiple attempts over 24-hours to reach a supervisor, they finally did and the hotel was not willing to provide any credit or apologies of any kind. Thankfully Expedia was great and put a $25 credit on my account for the bad experience. I'll also add that the entire building was under construction, extremely loud (which didn't matter because all we heard from our room was highway truck traffic anyways). As stated above, the amenities were all non-operable or barely working, and to top it off, both the hallways and our room smelt like heavy cleaning chemicals when we arrived. We had to open our window and patio door and leave for 2-hours just to tolerate being in the room. Motel 6 would have been a better experience than this place! read more

I thought this place would be amazing based on the reviews. In reality it's just an updated motel. It's old and has NO elevator. when i booked there was no where for requests and they put us on the second floor which did not work with an injury and our luggage. How were we to know there is no elevator . They put us downstairs but it seemed like it was a huge inconvenience.Then we got to enjoy the stomping of the children up stairs all night. And we could hear every word they said in the room above us and beside us . They also slap you with a $150 damage deposit that i never had to pay once anywhere else across the county. The room was clean and large but sparse no wall art nothing more just white walls like a jail cell. Then to get our bags in they don't have carts for all your things you have to carry them individually yourself. EThis is not elev8ing me at this point. The room smelled of tons on concentrated pinesol and i coughed for 1/2 hour after i went in. It is fairly clean except for the dirty footprint on one bed spread and dirty bathroom floor . There is also NO free breakfast unlike every other place we have stayed for 2/3 of the price. Walls are paperthin. And every time i walked past the desk they were dealing with an angry customer over the phone or in person. I also really enjoyed the text they sent me at 4 am waking me up telling they hoped i was having a great time. Unbelievable . The coffee in the lobby was undrinkable. Personally I think many of the other reviews are lying because this place is just lipstick on a Pig read more

Had the worst vacation and this place is shangri-la! Ended up getting an extra night. Recommend highly.

No major red flags, just small things. The people were really nice, however, the bed was a bit uncomfortable it kept rolling to the sides lol. Our tv didn't work and although they said someone would come to fix it, no one did. Also, they don't offer breakfast, but if you take your key card to Dirty birdies next to the hotel you get 10% off. We really enjoyed the jacuzzi, it was clean and our room was also clean. The location is perfect! Everything is pretty close and it's right off the freeway. read more

Just finished a long drive from San Diego to Denver. The first night I spent at elev8 hotel in Flagstaff. Excellent hotel just off the Interstate. Just as I pulled in, it began to snow, Very good omen. Was greeted by a very pleasant Front Desk Agent, Cora. She was welcoming, professional and knowledgeable. The room was comfortable and the bedding was excellent. Hot jacuzzi was perfect after a long drive Nice restaurant close by for dinner and an early breakfast. Stayed there once before and will look forward to returning. Highly recommended for a quality room at a very reasonable price. read more

The hospitality upon entering was very pleasant. The bed was hard as a rock. There was no getting comfortable, and it squeaked when you sat on it. The towels were extremely scratchy. You get what you pay for. I'm glad it was only for one night. read more

Our first time staying here and we will absolutely be back! The beds were comfy, the hotel cleanliness is superb, and the staff is exceptionally pleasant. Bill (the gentleman at the front desk) was especially welcoming and helpful! This is our new favorite spot! Just hope the prices stay affordable too ;) read more

Rough experience and please, avoid room 153 at all costs (and maybe this hotel in general). Go to this hotel on a last-minute reservation due to some travel challenges area. It looked like a swank, boutique hotel in Flagstaff, but upon arrival, and then the stay...quite a different experience. We were put in room 153, which is corner to the most heavily trafficked area of people hitting the pool, sitting in the hot tub, drinking playing loud music all night long. Room doors are a bit short and there is a 2+ inch gap from the floor to the bottom of the door and you can hear and see everything passing by through that combination of entry exit areas to the various celebratory venues on this property (that are just "feet" away. I'm at the door to try to muffle some of the noise but that's where the sound issues just began. The walls snd ceiling or abnormally thin, and I could hear everything all night long. To make matters worse, the bed turn on some funky, steel mesh platform that makes metallic "Buckling" noises every time you roll one side or the other. It sounds like somebody's hammering on a steel container in the parking lot. I voiced my concerns in the middle the night to the front desk, and have it only slept an hour or two. We finally decided to leave early at 6am. I stopped by the front desk outlined my concerns and I was told I would have to go through Expedia /Hotels.com. I contacted them and they called the hotel and my request for any type of consideration was denied without any sort of apology. What a poorly one operation and it's clear from the Browns, the clientele, and the conditions of the overall room/property.. read more

We walked in at about 3am! Impressed by the kind staff & the beautiful lobby! We were here for an entire week & everything was amazing! The staff was awesome! Ian knows everything! Jose gave great customer service! Our coffee pot wasn't working. I called & it was replaced within 2 minutes. We called the front desk often for coffee, cups, towels & plenty of questions & they were all wonderful! The housekeeping staff were helpful, giving us additional towels as needed! We highly recommend this hotel! Located near everything! Stores, restaurants, adventure! It is affordable & accommodating, has easy parking & the jacuzzi is open 24 hours! What more could you ask for? read more

I have to give them a 3 star because the rooms are clean. Unfortunately, the hotel is old, no elevators. Shower had a trickle of water and the toilet was like sitting on the floor, that's how low it was. At 4 AM a car alarm sounded outside for 20 minutes then the smoke alarm started chirping. So needless to say not to much sleep. Called the front desk to see if they had a battery to change out our almost dead one and no one answered, I guess they were having a good night sleep ‍. read more

The floors in our room were absolutely disgusting. Sticky spill, dog food and debris here and there. We all had to keep our shoes on. Baseboards were also really dirty. Appears this is a pet friendly hotel because it looked like a dog was in here. Also, the television remote didn't work and things were just generally run down--headboards were chipping, baseboards are damaged, etc. They also call themselves a "hotel." They most certainly are not--this is very much a motel. With as many choices for lodging as there are in this town, we will be staying somewhere else in the future! read more

This place was clean and accommodating. The staff was friendly. I didn't really get to check out the grounds, but the surrounding area is exactly what you would expect in Arizona. The place was NOT overrun with druggies, which was also nice. I would definitely stay here again if I need a place to stay in Flagstaff. read more

Over priced, ac doesn't work, noisy, we booked them thinking it would be good place as the rate wasn't not cheap , they are doing construction in the hotel read more

This is an old Motel 6 or Days Inn with some paint schlepped on the exterior, a piece of cage from the UFC ring under your bed for support (makes a weird noise at night and feels like I want to grapple vs sleep), and worst of all, the common areas are littered with folks sipping adult beverages and/or smoking whatever grows in them thar hills of Flagstaff. It's a real shame...tons of parking and could be all trendy like they tried to pull off (minus the intoxicated guests, poor construction, low quality rooms, petri dish called a hot tub, and room to room noise as if all that was separating you from the next room was a cardboard box. read more

We were looking for a cost-effective hotel to stay at during our road trip. We climbed Arizona's Highpoint Humphrey Peak and this was 11 miles away to the trailhead. A great place for us to stay after our hike for shower, sleeping, washing clothes, while hitting the hot tub, sauna, and pool. Also, restocked our cooler with ice and filled up our water bottles with filtered water. Great coffee machine with different options for coffee or espresso. The rooms were very clean. This was way more than what we were expecting. The hotel staff we're great. read more

I stayed at this hotel on 10/8/ 2023. Before I even get into my room,I was accosted by a lady accusing me of backing into the trash bins. ( I did not back into anything,I think I would have felt this). She never once told me who she was,just came out of nowhere and accused me of something I didn't do. She took pictures of my truck and of my license plate. I finally get into my room,which I feel I was way overcharged for what the room was. Commode ran all night,ac unit made noises all night and the TV didn't work. Ive tried to call and it's funny that noone knows anything about this incident and the manager or the owner are never available. I wouldn't recommend this hotel at all. I tried to have the charges reversed and put back onto my credit card and I was told that they could not do this! Don't stay here,this experience almost ruined my Grand Canyon experience. I feel like I should receive an apology! Worst experience I've ever had in my travels was staying at this hotel read more

I would give it a zero if I could. It was incredibly dirty. The floors were disgusting and bed had stains on it. The walls are paper thin so you can hear everybody in their rooms. All night it sounds like someone is trying to get into your room from the 3 different doors in the room which made me feel very unsafe. Online it looks like it has been updated and renovated but it's smoke and mirrors. The only only things updated are the lobby and the paint on the outside. Not to mention both my partner and I woke up with bug bites. We were suppose to stay two nights but we had to leave a day early. Decided spending the extra money to stay anywhere else would be better than staying at this place for another night. I do not recommend staying here AT ALL! read more

Doors into the building (entrance c), and bathroom are weird and difficult to use--got stuck in the bathroom, as the door got stuck. On lower floor, listened to stomping on the ceiling all night; writing review at 1:30am--still pacing can be clearly heard even with a white noise machine going. Sheets were stained, blanket was stained. Bed was sunken in enough to be uncomfortable to sleep in. Looks like they are/were trying to make an upscale motel 6, but for the price they don't hold up to others in the same price point. Not the worst hotel I've stayed in, but disappointed in how much I got for how much I paid. read more

Originally upon my check-in, they were very friendly and the lobby area looked beautiful. I was directed to go to entrance C and up to my room, which is where Construction was being done. Upon entering my room I noted that my room had not been completed and appeared to still be needing Construction. I had to walk through the halls on the construction paper, to get to my room. The Wi-Fi was poor and I was unable to make phone calls out of my room via my personal phone. I went to my car in order to make a call and my phone worked then. The television channels only in Spanish unless you wanted to watch Fox News or CNN. The phone in the room was not working and unable to reach the front desk. If you would like to go to this place, be aware that you will not be able to get a refund even if you check out an hour after you checked in due to false advertising and harassment. The Hotel will lie and say you were not in a construction area room and can not get a refund. Be prepared, have a gun a gun and stay safe. Hopefully the construction will be complete if you choose to stay there. read more

Clean room, great service, very communicative. Everyone was very kind on the phone and at the front desk with any questions we had. Next time we find ourselves on a little get away in Flagstaff we will definitely book again! read more

AVOID AT ALL COSTS!! The physical aspects were contemporary and clean which initially got our attention and is why we booked with them. A hotel employee stole my IPhone 13 which had the wallet case so she got everything (license, cash, debit card etc..). After dealing with the police for the theft, the front desk had deactivated our room keys. At this point we were very upset and were louder than we should've been with all that was going on. We demanded a manager for reimbursement and access to get our stuff to leave and they called the police on us for creating a disturbance (which all could've been avoided if their employee wouldn't have ripped us off). Extremely poor management, employees are thieves and they didn't reimburse us for the night we didn't stay (only there for 2.5hrs before we left) and had to pay for a night elsewhere. read more

First I'd like to say that Ian was the best part of the stay. He was a big help and the front desk and a joy to deal with after driving all day. They are clearly still renovating, and the direction they are going in is good. Inside was a surprise compared to the outside. The room was pretty big. The bedding wasn't as delightful, I was itchy the entire night so I didn't get to fully enjoy the big king sized bed and comfortable pillows. Walls are pretty thin, but that wasn't too much of a bother. If I were in the area I'd stay again solely off price and the hospitality of Ian. read more

ROACHES ROACHES ROACHES! DO NOT STAY HERE. If I could give this place a zero I would. The only bright spot was the person at the front desk. After driving nine hours on June 16th 22, I was anxious to relax. I ended up at Elevate in Flagstaff. After watching the Warriors win the championship and grabbing a bite to eat, I settled in my room. I made some phone calls. Fired off some emails and laid on the bed. I felt itchy but think anything of it. So when I turned the lights out to sleep I began to hear little noises like somebody rustling through papers. After about 15 min I had the feeling of what could be making this noise. I quickly turned on the lights. OMG! Two roaches on the nightstand right by my head! I flew out of bed and threw back the covers to find a couple more. Hell No! It's time to go. By this time it's after 2AM. Zero sleep but I'd rather sleep in my car then to even deal with the thought of infestation in the same room I'm sleeping. The guy at the front desk said that he couldn't authorize a refund that the owner would contact me the following day. When I finally spoke to the manager of the following day they refused to give me a refund and charged my card full price for a night that I never had. I can't believe the level of dishonesty. The only thing elevated is the dishonesty. I hope my $86 will be worth it for them. read more

The hotel is overpriced and under-staffed. We asked for maid service but nobody came in and instead we had to take out our own trash. There was very little toiletries considering the price of the rooms. I also asked for extra coffee packs three times and I never received them. The jacuzzi was small and indoors which made the smell of the chlorine very strong. read more

This should be a hidden gem. Cool enough rooms,a heated pool,24 hour hot tub.... While we were parking,some poor soul who lives in the field came wandering by looking for a spot in the parking lot to pee and later I noticed that the sliding glass doors to the hot tub are kept open by the grounds keeper for some reason. This is a serious red flag. I could imagine this same living in the field person wandering into the tub room. The sliding glass doors are accessible from the parking lot without a key. From the hot tub room you do not need a key to access the hallway leading to rooms. Someone could easily get in there and hurt/rob a guest. In the parking lot there is a bar and a liquor store which would be great if the place was secure. What should be a great place has the ingredients brewing around it for disaster. Maybe they'll learn their lesson after some tweakers tear the place up. Sad. That said, I do recommend this place to people who don't mind the edginess because it is cheap and does have a 24 hot tub and heated pool. read more

The hotel is understaffed yet overpriced. We requested maid service to at least take out the trash from the previous night and wet towels. However, when we arrived (8 hours later) the trash was still there. I went to the reception asking that the trash be taken out but the staff at the front desk coldly replied, "I am the only one on staff and cannot take out the trash but the bins are in the back if you'd like to take it out yourself." The audacity. Mind you in the morning when we requested maid service there were at least 3 individuals on staff. When I replied that I would leave the trash outside the door he said I shouldn't and again reminded me that I could do a service that I paid for by taking it to the bins. Although we didn't leave the trash outside I did see another guest that did because the failed to clean their room as well. For a hotel at this price and size they leave a lot to be desired. read more

Do not stay at this hotel. My husband and I stayed 1 night in May and the people next door fought all night long. The police came and they were told to be quite, and they started up as soon as the cops left. I called the front desk and complained and the fighting continued until 4 am. The hotel did not kick them out and they were only willing to give a 20% discount for our stay in which we didn't get any sleep. They should have been kicked out if they couldn't stop fighting. It isn't fair to the rest of the people who had to pay a lot of money!! We will never stay there again. read more

Check in 8/20 - Check out 8/21: I'd give zero stars if I could. The night worker Bill was incredibly rude. He would not take my digital Arizona license from MiD and then claimed the card on file declined! He never ran the card, I did not receive decline notification at all and the charge did not appear on my credit card account. They also do not take tap pay, Apple Pay or Samsung pay. I had to have my daughter, boyfriend rent the room but how funny my physical credit card (same one on file that declined) magically stopped declining and was approved. The way Bill spoke to us made us feel belittled and very unwelcome, he treated us like we were criminals committing ID fraud or something. He was speaking to us very loudly and other guest could hear him, prompting them to look at us like we were trying to run a scam. We felt really uncomfortable with the whole experience checking in. After we were done with checking in, he proceeded to APOLOGIZE to the next person for having to "handle" us. At that point it felt very brown vs white as he treated the next customer like royalty. We proceeded to the room as we were all very tired from traveling all week and moving my daughter into her NAU apartment. I booked online through the website, a double queen San Francisco room, I believe it was called. I am not sure if that is the room Bill put us in. The room smelled bad, it was a mix of armpit and pee. Very stale. The beds seemed clean but the room definitely needing to be sweeped. We opened the balcony door and window to let the smell out. The mini fridge was mega grimey and the pillows were way small. Like throw pillow size small, we thought the size was so random. The walls are paper thin, we could hear all our neighbors and people in the hall way. I called the front desk to ask Bill for a manager or corp number but we were only told that the manager would be in after 10. That's it, no name, no am or pm. He was very apologetic after I advised of how unhappy we were after the way he spoke to us, but it was more of a I'm sorry you felt that way apology and continued to make it sound like we were wrong somehow. At check out, the morning desk person Owen, was arguing with another set of guest and he took his frustration out on us. I asked if he could provide a name and time when the manager would be in and he said "whenever they get here", I told him that my issue was not with him and that there is no reason for him to be rude to us and he assumed the previous group was with us EVEN AFTER I SAID THEY WERE NOT WITH US. He was still rude and continued to argue and say things under his breath. When I asked him to speak louder, he pretended like he didn't say anything. The only reason why I know his name is because I overheard the other group call him Owen and the manager name "Serenity" was tossed in the mix. A different hotel worker was present at this time but I did not catch his name, he did mention that he was not part of the front office staff but he had 100% better customer service skills than Bill and Owen combined. I advised Owen again that my issue was not with him and that I have no complaints with him and asked him to please have the manager give me a call. I left my name and number with him but of course, I did not receive a call back. I WOULD NOT RECOMMEND THIS MOTEL IN DISGUISE TO MY WORSE ENEMY! Save your money and stay at Motel 6 across the street, a way better option. read more

Hotel elev8 - Hotels Near Me - Flagstaff, Arizona

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Honestly, if I could do no stars, I would. Right off the bat, the room was filthy. The "white" beds, were not white. There was lint everywhere. Half the time, our key card wouldn't work, so I had to get new ones. The walls were also super thin. I was up half of the night hearing loud footsteps above me, as well as people talking in the rooms beside me. I requested maid service the next day, only to come back at 8pm, with the same nasty room. To top it all off, I found ticks on the shirt that I had slept in. All I have to say is, the room does not look like the pictures. DO NOT RECOMMEND! read more

Zero stars. We were on tour and had to all share a room and that apparently was a problem they could accommodate so the GREEDY management had to milk us for everything they could. Would not recommend staying here EVER read more