Great customer service. Stayed here twice. Both times the valet and the person checking us in were great. No toiletries in the rooms though The balconies are great also. read more

We booked many guests at this hotel. Some of them had delayed flights (arrived at 1p) and they gave their prepaid rooms away. When our guests arrived they were told they couldn't use the pool because a wedding was booked there. We made bookings for family and friends, and they booked the wrong days, and the wrong room tore. This hotel was an utter disaster for us read more

For the hotel side of things, the staff was very friendly and welcoming, the room (king bed) was luxurious, and the air conditioning was beautiful. For the restaurant (Goodall's), our server Michael was inviting and warm, and gave wonderful food suggestions. The food was top-tier (we had the Sunday Gravy Rigatoni, Caesar Salad, the S'mores Cake, and an - off the menu - cheesecake), our compliments are to the chef! Overall, our stay at Hotel Ella has been a wonderful respite after a long day's travel. I hope you get to experience this wonderful gem in Austin. read more

I LOVED the charm of Hotel Ella. I wish we could have stayed longer. The front desk gal was so helpful and friendly. The valet was super convenient and the hotel was a boutique size which made it really quaint and relaxing. The bar, restaurant and patio were all so charming. The grackles were having fun flying out front and they were so fun to watch on the patio. It was 5 stars for us and can't wait to visit next time. read more

Hotel Ella - In the front - Hotels Near Me - Austin, Texas

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The service was amazing. I was a new mom here for a wedding and even though they didn't have a microwave to sterilize my breast pump parts they brought boiling hot water to my room whenever I needed it throughout the night so I could clean everything. They also were texting me asking me when I needed assistance making it so easy. It was such a relief and the ladies at the front desk are so sweet. read more

I would give it a five if it wasn't dated. The outstanding service made it up more than expected! From the valets Elli and Keith, they were very polite and professional nothing like the rude usual valets in so called better four star hotels! Then there's the easy check in! I was upgraded! And then the bartender Max was very personable! It's like they don't work in this hotel. Boutique hotels are like you being welcomed in their well loved home! But Daniel! The manager really stepped it up! We had a great time walking in our hotel room! The door had a picture of our reason why we were ATX downtown! Justin T pictures were all over the nice clean room! I mean pictures even a framed one by the bed! The poolside was a beautiful touch. It's a gem in this hub! "JT by my side"! Sweeet touch by Daniel our desk manager. I've traveled the world but I've never had this very personalized touch! My friend and I had the time of our lives before the concert checking in Hotel Ella!!! read more

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Hotel Ella is the type of place where you want to linger longer. Maybe it's the old world charm of the hotel's exterior or its beautiful interior spaces. Or perhaps it's the kindness and friendliness exuded by the staff. I think it's a combination of these and other factors that make Hotel Ella a uniquely stylish spot right in the heart of the UT campus community. Special mentions to Danielle Porter, General Manager; Caroline at the front desk; and Ben Orsak, Rooms Manager. You each went above and beyond to ensure I had a delightful experience at your property. Thank you! I look forward to returning. read more

Staff was fantastic, rooms well appointed and clean. Excellent location and good parking in the area.

Arrived at the Hotel Ella last Saturday afternoon as my friend and I were going to watch the Justin Timberlake concert at the Moody Center. It's a boutique hotel in a tree-lined area so I couldn't find it at first as my GPS was set for the Hotel Ella Garage which was on another street around the corner. I called my friend and she guided me & said to just park at the valet and have them drop off my bags in the room so I can meet her at the sitting room outside of the bar. Keith was at the valet area & was friendly & welcoming. I told him my plans & he gladly fetched another female assistant who took my bags as he parked my car. I felt genuinely welcomed and set the tone esp. after driving 1.5 hrs from SA. I walked in and past the front desk and was my friend had a Charcuterie Board she was munching on while seated at a sofa in the sitting room which is adjacent to the bar. I noticed the Victorian look of the place but with modern, updated touches yet with a comfy feel. My friend gave me a token for a complimentary drink. Daniel, the concierge/host introduced himself as he came around from the front desk area and greeted me. He knew we were headed to the concert as others were also staying in the hotel for the same reason. He was very personable, welcoming and asked if I knew about the hotel which I had only read briefly on the website. He handed my friend & I a printout of the history of the hotel and the owners, their vision and we read up on it while relaxing. He told us that if we needed anything to let him know. Daniel was wearing suspenders & a brim and looked perfectly throwback at this hotel! As I was perusing the menu, I wasn't sure what I could order with the drink token so I asked Daniel and he walked me up to the bar, introduced the bartender who explained what the complimentary cocktails were. I chose the Ella Martini which had Vodka, Chambord, Pineapple Juice & Foaming Bitters. It was very refreshing & light esp. with the foam. There were flies flying around our food and drinks & we were fanning them away so a waitress brought us a portable long-bladed plastic fan which warded off the flies. She apologized and said there are a lot of flies lately from the humidity. There was another lively & friendly employee with a white uniform(not sure if he worked in the kitchen?) would occasionally ask if we needed anything? My friend commented on his dark blue nails & we started talking about gel and dipped nails & how long they last, LOL! My friend asked another employee if there was a safe in our room which the employee thought but wasn't sure so he asked for permission to check our room and would get back to us. He came back & informed us that there wasn't a safe & none were available for us to use. When we got back to our room, 'lo and behold in front of the door was a Justin Timberlake headshot printed out! We started laughing and took photos. When we got in there were more JT photos scattered on the mirrors, walls, window, bathroom door and even a framed printout of JT next to the bed! LOL!!!! My friend and I were laughing our heads off and I said to her "OMG...Daniel went ABOVE and BEYOND our expectations!!!" She had just told me that he had the framed JT photo in his desk and she had asked for it but he said he couldn't give it away, LOL!! I thought that was such a nice and humorous gesture and totally set the tone for our concert night!! You just don't get spontaneous gestures like this at the big hotels. We took videos & photos, uploaded to Social Media and got ready for the concert. Besides that, the room had a nice sitting area, marble bathroom countertops, shower, complimentary large, liquid soap/shampoo/conditioner in the shower, bar soap & lotion & a small fridge. We had a nice juliette balcony view of the pool which was beautifully lit at night with the city as a backdrop. The rooms were quiet and the bed was a medium firmness with thick pillows and fluffy comforter. Robes were provided in the closet. For being an older hotel, I didn't smell any mustiness so kudos on their air-filtering system, esp. with this hot, humid summer weather. When we checked out, it was easy and we requested our cars which didn't take long. Keith, our valet car attendant was helpful & I mentioned to him that we couldn't have breakfast onsite as we had to attend church services within 15 minutes. Everyone on the staff was helpful, welcoming and attentive. I would come back again and highly recommend this small, boutique hotel where hospitality is surely focused!! read more

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The hotel is darling and centrally located. The bar has a fun, speakeasy feel and an amazing bartender (ask for Max. He's a mixmaster and a character!). The breakfast and lunch are both amazing. Kudos to the chef for a fun creative menu. And everyone who works there was friendly, professional and focused on customer service. I will definitely stay there again next time I'm in Austin. read more

The property is gorgeous and the staff is fantastic. Caroline at the front desk was so helpful and gave us recommendations for places to eat and things to do. Max at the bar was so friendly and warm, he made us feel welcome from the moment we walked in. Highly recommend this hotel - we will be back! read more

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Hi there - I just wanted to document my experience with Hotel Ella. Everything in terms of the room & service was as expected (i.e. nothing special). But after I left they charged me $155 for having my period in the middle of night and leaving a stain on their sheets. I just wanted to put the record out there in case this is happening to a lot of female guests there. Blood comes out of linens pretty easily; and if there was a nacho stain, don't think you would expect a $150 charge - it just feels very female targeted, so wanted to put it out there in case anyone else experienced the same thing at Hotel Ella - if so, please get in touch. read more

I've stayed twice at this hotel. I thought it was OK the first time and was a decent value for the location. This time it didn't even rate OK. I will say, the staff are marvelous. Very nice and accommodating. However, the carpets are worn and dingy in the public areas and in our room. I like to unpack there was no dresser, just a broken down credenza under the TV which held a fridge that hardly worked. The showerhead was so bad that when I went back to San Antonio to pick up my daughter, I stopped by my house and took my own back to the room. Never had to do that before! $46 per night for valet parking seems a little steep, even for Austin. From a personal safety standpoint, I didn't like the fact that anyone could just walk in off the street to the hotel section. I would think you should have to use your room key at least. On the positive side, I will say that the linens were very nice (although my spoiled ass wife didn't think so..) In summary, I think if the tech-bro that owns this place would spend a couple of nights there, he would want to make some changes, pronto. read more

Poor value, some unhelpful and abusive desk staff in the morning although we were checked in by a very pleasant person. When we were there in April, they were understaffed at Goodalls and did not even have orange juice to offer us. When we asked for a table knife, they went upstairs to "borrow" one from the event staff and came back empty-handed. We did not expect that due to the event we were attending at lunchtime we would not be able to enjoy a pleasant breakfast. And at $800 (including a resort fee that was charged for a swimming pool we could not have used without interrupting someone's wedding) we felt RIPPED OFF. Oh, and I forgot to mention the $46 parking fee. The valets were pleasant but not that $46 worth of wonderful. I had made a reservation at the AT&T and decided this would be a better choice because we would be nearer the events for the celebration of life we were attending. Mon dieu, we were very mistaken. I had never left a hotel (other than a flea bag place in Jackson, MS one night in 1980) with more regrets about having booked a room than I did after one night in that mediocre room 108 overlooking an ugly parking area at the Hotel Ella. I want a refund! read more

This review is for Goodall's inside the hotel. Charming place. I liked the mint lemonade though it was lighter than I thought it would be. Food took about 45 minutes which still feels excessive to me. Especially considering we were the only table. Fair portion considering the price. Good place to drop In If you need to kill some time. But definitely not the place for a quick lunch. Staff, while friendly, did not more fast. read more

Hotel Ella - Eggs with potatoes and peppers, sausage, toast and fruit. - Hotels Near Me - Austin, Texas

Our wonderful stay started off with the great help of Ellie, Michael and Micha. On time and super friendly with the valet process. Cici at the front desk was so nice even complimented my nails! They have so many refreshments to choose from grabbed a few Dr peppers. The dinning hall to the left is beautifully set with fresh flowers. To the right is a trendy spot to take photos on their moody couch. The halls are gorgeous and lined with black and white art work. The room is decorated with eccentric artwork paired with a lovely fluffy white bed with so soft sheets. Curtains are double lined for optimum comfort at night. They also have a dry cleaning that they will take care of for you. Definitely going to recommend this place to family and friends. read more

Hotel Ella - Front door - Hotels Near Me - Austin, Texas

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Amazing property and friendly, hospitable staff. Have stayed multiple times and will return. Only complaint is food quality in the restaurant. Would love some organic orange juice, better fruit, and other healthy morning items. The prices are premium but they're pouring bottom shelf Tropicana and fruit that is clearly discount. Splurge the extra $0.25 on organic oats, breads, eggs, etc. (The prices are premium already) And I'll spend a lot more time and money at Goodall when in town rather than looking down the street for a healthy morning juice. In the rooms, would be helpful to have some water or beverages. Not a fan of tap water as only option. Given the hotels premium feel, a little chocolate on the nightstand and little touches like a bottled sparkling water or other minor additions make a big difference in the stay. Will return; would love to see these touches. read more

Cute hotel to visit but not stay or host events at until they increase the number of staff members. First the rooms: old in a cute boutique kind of way but the bed in my room was worn out. TV cuts off after 2-5 mins. Second the event space: large event room was a good venue for a medium size group, no more than 60. Food was good and the staff there was helpful. Goodall was not the same scenario. Too few staff members. LWhen guest arrived no water on table, one waiter who ran one plate out at a time, took plate back to kitchen and returned w another while no water or drink request taken. When tried to find front desk for help often they were missing. The positive was the food was good . The room was hot and learned during event, a/c has been out all day. Overall, the spend did not match the quality or experience. read more

The hotel is beautiful and very close to UT Austin. The free music on the lawn on Wednesday nights in the spring is really pleasant, and the patio is gorgeous. My review would be 5 stars, but when the coffee bar first opened, I came by for breakfast one day and the staff seemed really confused, and I had to talk to at least three bartenders/baristas to place my order. I don't know why the vibes were so off. The pastries were also expensive, but tasty. I think mine had flowers on it. Overall, Hotel Ella really classes up West Campus, and I've been meaning to try the pool pass. I can't speak to the rooms as I've never spent the night here. read more

Hotel Ella - Musician - Hotels Near Me - Austin, Texas

I grappled with a rating for this hotel. I settled on four stars since it was more a situation of expectation versus reality. I had been here once before, to the Mansion on Judges Hill, when it was a restaurant. It was years ago and some of the nearby condos and apartments hadn't been built or it somehow seemed more removed from the chaos of campus. Now, it is surrounded on all sides by an ever expanding city and so it feels a little lost in the mix. Upon arrival, we had to call to the valet, who was busy on his mobile phone. To be fair, driving a hybrid means I can sneak up on almost anyone since my cat is nearly silent. He took our keys and was very welcoming and asked if we would need the car again this evening and helped get bags and escort us in. The desk staff was also very gracious and welcoming. Honestly, everyone was. Since our stay was in celebration of an anniversary, they offered to send a complimentary bottle of wine to our room. A nice touch. The room was small, but nice with somewhat dated furniture including a settee that looked like it was made for a child, a mirrored coffee table and some scratched night tables. It was clean and opened to a small patio overlooking the pool (a very small pool). For the price point, I'd have expected robes and slippers and at the very least, a coffee maker in the room. No such luck. The bathroom was small but had the necessities although, I was kind of grossed out by the larger bottles of shampoo and conditioner intended to remain in the room after our stay, but I brought my own, so whatever. Better for the environment, but it still kind of creeps me out. Again, pleasant stay overall, but for the price, and considering they charge a $25/night amenities fee, there were few amenities one would expect. No free coffee, robes, etc. read more

Hotel Ella - Hotels Near Me - Austin, Texas

Hotel Ella is badly in need of a renovation. This hotel is definitely a 3 star at best. I have had better rooms at a Fairfield! Cracks in vanity, holes in drapes, loose cords, no smart TVs, you name it. Low budget all the way with a hefty price tag. The staff is unprofessional. Service in the restaurant was undesirable. Food was decent but staff needs to learn how to be welcoming. Valet guys were pretty much the nicest out of all the employees there. Manager has an attitude. Do yourself a favor and stay at the AC Hotel if you need to stay near campus. This is definitely not a boutique hotel! Go elsewhere!! read more

This is a positively charming boutique hotel, located near the UT Austin campus and other sights within the downtown Austin area, and just moments away from Interstate 35. My companion and I enjoyed a two night stay recently, and the experience was great. We were just in town for a weekend getaway, but the staff took care of us as if we were VIPs. The valets knew us by sight and make my car available quickly when needed. Our ice bucket was refilled for us upon request. Everyone was very professional and friendly. The room itself was spacious and beautiful, with a comfortable king bed. If there was a nit to pick at all, they could use more power outlets for today's power hungry travelers, but we managed. The decor was very nice, with quality furniture and nice artwork. There wasn't a refrigerator that's usable for guest products (there is one for the mini-bar), so be aware. Moving into the common areas, this property is quaint and beautiful. There's a full bar, and both indoor and outdoor seating on the expansive Southern style porch. The staff were all professional and friendly, and made us feel welcome throughout our stay. Overall, this is a really beautiful hotel, and if you're looking for a property convenient to the Capitol and/or the UT campus, this should be very high on your list! read more

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Adorable boutique hotel that will add charm to your vacation! My friend and I stayed here for a girls trip and it was the perfect spot for our weekend! Great location, friendly staff, clean rooms, and overall wonderful experience! read more

My experience at this hotel still has me shocked and in disbelief. I checked in at 11pm and self parked my car in a parking spot. I checked in with no problem. The front desk agent told me he was going to walk me to my room. As we were walking in between buildings he asked me for my car key. I started to question why it wasn't asked for upon check in and questioned the validity of his request. Why now? Where was my ticket stub like I would get if I valeted? His response was, "you're so gross" and slammed the building door in my face". I was speechless. Management was little to no help. Apologized, but still told me it was out of his character. For the record. I would be fine with handling over my key upon check in, also, with explanation- not while I'm being walked to my room. I started to check reviews after this incident and someone with a Mercedes (same car as mine) had their car stolen off the property. They mentioned the Hotel was no help at all. I didn't pay $350 for a nights stay to have a door slammed in my face and called gross. read more

If I could live at the Hotel Ella, I would. The original mansion is gorgeously decorated, an intimate bar with nice bar menu and creative cocktails is a pleasure to spend a couple of hours in, and the wrap-around porch is a delight for breakfast or just some hang time. Rooms were nice (ours overlooked the small pool). Staff is incredibly friendly and helpful. Valet parking only - Austin is a city, after all. Good location, off the beaten path but not too far away (although you will have to drive to pretty much everything). I'd go back! read more

I'm very ambivalent about our experience for a high tea service. Beautiful historic hotel. Valet parking only. But the valet that day was wonderful with our 95 yr old grandmother who uses a walker. Made reservations almost a month prior for daughter's 40th birthday. The food presentation was beautiful and plentiful. The problem is they miss the mark of an actual high tea in regard to the food. Although the sandwiches were delicious there were no cucumber, dill and cream cheese triangles. Their smoked salmon was delicious but should have been tiny and petite. Just like their macaroons. The chicken salad sandwich was open faced and delicious. But the problem was that we could have eaten just one because of the size and called it lunch. One of my daughters is a vegetarian and there was no option for her to enjoy. The waitstaff kindly made her the cucumber cream cheese. But again they miss the mark on a ladies High Tea. The sandwich served was only 2 triangles but a large sandwich of 2 triangles. There was so much food left due to portion size. If you expect clotted cream with your scones that was not to be found. The blueberry scones were the perfect size but under cooked and doughy inside. If they are to continue serving a High Tea then they need to actually understand the High Tea. Small 2 bite open faced sandwiches and not medium lunch size portions which made you full after eating. Food was excellent just not what you expected for a High Tea ladies day out. There were 6 of us of 3 generations. Nothing felt special. So if you are looking for the experience go elsewhere. If you would enjoy just a lunch out with family then go to Hotel Ella. read more

The first time I stayed at the hotel, my room was in the adjoining building at the very back facing the alley. In the early morning hours the sound of the dump trucks and construction crews interrupted my sleep. I was not impressed. During the most recent stay, because other nearby hotels were full, I thought if I upgraded to a suite things would be different. I was wrong. The suite was on the MLK side of the building and you could hear the traffic and sirens through the old windows all night long. The mattress was old and lumpy. And the wedding that weekend was loud in the wee hours. Best of all when I returned home I noticed spider bites on my back. When the hotel asked about my stay, I told them about the noise, mattress, and bites. They only replied to say the issue had been escalated to management...and then nothing. I will NEVER stay in Hotel Ella again. read more

Great getaway for the pandemic time! Hotel Ella, in central Austin, is a stately mansion that has been expanded to include about 45 rooms, a nice restaurant, and a lovely pool area. Its location, not far from the UT campus and the Texas capitol, is ideal. Its lovely veranda, on two sides, and lower level yard are so lovely for relaxing with morning coffee or afternoon cocktails. There are many comfortable rattan chairs and little tables. The hotel has a friendly and helpful staff. They also have plenty of free and convenient parking. It was an ideal hotel to meet our daughter, and enjoy a few poolside afternoons during the pandemic, and also have the advantage of a smaller number of guests. It is only a short ride to many small, well-rated restaurants in Austin, a city that has such an abundance of unique and interesting places to eat. A great choice! read more

Hotel Ella - Pool area at Hotel Ella in Austin. - Hotels Near Me - Austin, Texas

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We visited on a Saturday afternoon for High Tea and had a very disappointing experience. As the only customers, one would assume the service would be impeccable but nothing could be further from the truth. At the 30 minute mark we sat with our first cup of warm tea. Warm because the hot water is served 15 minutes before the tea bags are brought out. We were given the option of 4 kinds of tea (Earl Grey, Breakfast blend, citrus mint or Camomile). Seriously, for High Tea? We were suppose to get champagne but had to remind them of it. The food finally arrived. It was okay but nothing we could not have easily done at home. The scones were the exception. They were very good. The second tea serving was exactly like the last with the hot water served followed by a frustrating wait for the tea bags. We had to laugh when we got the very significant bill..... they add in the 20% for a tip for a table of 4 and then offer a line for additional TIP, with the suggestion being another 20 to 30 %. Austin has other High Tea places so much better than this, we will not be back. read more

My husband and I can't thank the staff at Hotel Ella enough for the hospitality and courtesy they showed our family a few weeks ago at their beautiful hotel. We made an appointment with the event coordinator there to take our annual Holiday photos and were so impressed by the attentiveness and treatment we received while taking the photos. The staff gave us a tour of the beautiful boutique hotel located near UT campus in the heart of Austin, and let us use the dining room, the main porch and the lawn as needed to capture the photos we needed. At the end of our photoshoot we promised our kiddos some snacks from their front lobby and the hotel staff treated our kids on the house to whatever they wanted. We also had help from the staff shooting a few of the photos. All in all, we can't stop raving about how kind everyone was the entire process and would recommend Hotel Ella in a heartbeat to all of our friends and family. You've earned a patron for life. Thank you! read more

Beautiful hotel , however receiving a lower rating because the hotel charged me a lower amount on accident but then decided to randomly charge my card for the difference 2 months later with no call, text, email or heads up of any kind. That's very unprofessional, when a person settles there charges and checks out that's on YOU if you screwed up and forgot to charge the tax . Instead you think it's smart to freak out the customer and charge them making them think it's fraud or etc .. not too mention I stayed for business so charging my card and not giving an explanation or providing a receipt when I need to account for my expenses with work. Very I professional. read more

Ok. The hotel was nice. Service was good. The room had a pipe in the wall that buckled every 60 seconds ... meaning the entire wall " popped " like a piece of popcorn. The ENTIRE night. It was truly miserable. I slept 2 hours in 3 days. Food at the hotel was below average. Service was good. Food was dry. Overpriced. Slow to come out of the kitchen. It just wasn't good at all. Valet parking was a nightmare. Nice kids. Just a terrible setup for them .... They can't win. read more

What a disappointment. The bathroom in my double queen room was what you would expect in an old roadside motel. What good is a marble shower if you don't have an electrical outlet near the vanity? The bathroom area was so hot, it took forever to finish dressing. There was no way to see the mirror while using the bow dryer. The light over the mirror was offset, sitting next to the abandoned outlet where one once had lived. When I complained to the desk clerk, she said, "Oh, you booked with Expedia, they give you the worst rooms." No offer to make it better. Nada. Zip. Nothing. I won't stay there again. read more

Hotel Ella - Light fixture poorly located. No power near vanity. Not what you expect for a high end boutique. - Hotels Near Me - Austin, Texas

The staff at Hotel Ella is excellent. From the super helpful valet to the attentive & hilarious bartender, customer service is top notch. It's great to have so many amenities on property such as dining & drink options as well as the relaxing pool & pool bar. As Expedia Gold members we should have been offered a room upgrade, but our room was good for the little time we were in it-just a view of the parking lot & adjacent ugly building. A bottle of wine is included with your stay which is a nice touch. We definitely will be back! read more

Hotel Ella is a charming, boutique hotel set in a beautiful historic mansion, very close to the UTA campus. I stayed here during a recent trip to Austin for work, and while I loved the stylish interior and storied past of the property, I came away thinking that it was a poor choice for a business traveler. Overall, three and a half stars! Pros- - free WiFi throughout the hotel - small fitness room, open 24/7 - a cute courtyard pool with lounge chairs - stylish, modern interiors, loved the artwork! - wraparound veranda; the porch was a perfect place to cool off with a drink - Hotel bar with 50% off weekday happy hours - free coffee in the lobby Cons- - no iron or ironing board in the room. This was the biggest put off for me. - apart from a chick-fil-A and a couple of taco places, there are no real dining options within walking distance - my room did not have a deadbolt, which was a little unsettling - no in room coffee or tea facilities - no free breakfast - pool and fitness room are small - noisy! This hotel appears to be a favorite with bachelorette parties, and on my last night there, there were a bunch of noise women on my floor - no writing desk in the room, even though there was space for one read more

I've never written a review on a hotel before but felt the need to for this one; it's so cute. The staff is super nice, the place is modern and clean, the location is great, everything was wonderful. The whole experience was very pleasant. If we ever go back to Austin we will definitely stay here again. read more

This review is only for Hotel Ella's tea service but I have to give them kudos for a wonderful afternoon! Came here for a friend's birthday and it was such a relaxing afternoon! There was several flavors of tea to choose from (all from Zhi Tea) and you receive a whole pot. You're also given sugar, honey, cream, and lemon to add to your tea. The food bites range from savory to sweet and all were tasty! Price was around $30 which seems totally reasonable. Although it was a weekend afternoon, it wasn't busy in the dining room at all. Service was friendly and the decor of the hotel is beautiful. The cherry on top is the free, valet parking when you drive up to the entrance. Definitely would come back! read more

Hotel Ella - Afternoon tea (Zhi Tea's Sweet Desert Delight) and food bites - Hotels Near Me - Austin, Texas

The Hotel Ella is an insanely gorgeous, greek revival style hotel pretty close to UT-Austin/The Drag. The hotel gives the trendiest vibes with a lobby/parlor bar decorated with funky B&W photos of individuals like Willie Nelson and Woody Harrelson. Its kind of dark and masculine but sleek and there's even an antique gun mounted on the wall. The Pool area is small but really cute, with a green wall behind the chairs and strung lights at nighttime. I stayed in the extension (ie not a room in the main building, but off by the pool). My room was lovely, with probably the comfiest bed I have ever stayed in. Also, there was free coffee out the next morning on the first floor. If you need to stay in the area, this is a great place! And surprisingly reasonable for what you get. read more

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We booked a stay at Hotel Ella at the beginning of October. Check in went smooth but it went downhill after that. We were placed in a room next to the pool which sounded nice until we were woken up a 2, 3, and 4 am to a party at the pool. We called multiple times but the party continued on. We were told valet parking would be free due to Covid. We were happy about this and tipped our drivers. However, 2 days after checkout we were charged $30 for valet? I called to ask about a refund and Juan Carlos told me I would receive a call back from the manager but its nows been over 3 weeks without a call back. Needless to say we were disappointed with our stay and recommend you look elsewhere. read more

We just left Hotel Ella and are already missing it. There is so much to say about this property, lots of props to give. The staff is filled with kind, warm people. The valet guys had us cracking up every time we walked by - particular shoutouts to Splash, Tyler, and Jeshua. Front desk staff was always helpful and upbeat - desperately wish I remembered the names of the two people who helped us most (a blonde guy who loves the portrait of RDJ in the bar, and a brunette woman who pointed out Cute Nail Salon to me -- cheers to you both). The grounds themselves were gorgeous; I felt like I was walking around in someone's Pinterest board. We didn't get to go in the pool (too chilly out) but sat poolside for some good conversation, and got to enjoy the veranda as well. We got the breakfast package, $35/day towards breakfast from Goodall's. Over the course of the weekend, I had the steel cut oats, the pancakes, breakfast potatoes, and fruit -- all delicious. Husband had the shakshuka, said it was awesome. We didn't spend any time in the bar, but I did pop in for a shirley temple and it was super fancy and delicious. If a mocktail is that good, I'd imagine their cocktails are as well. Our room was cozy, just enough space for sleeping, washing up and heading out to explore Austin. Bed was comfortable, amenities were great, and mini-bar prices weren't obnoxious. We had a queen room; they do have larger/fancier rooms, and I'd probably spring for one if traveling for longer or in a larger group. We'll totally be back - and hopefully in warmer weather to enjoy the pool! read more

Hotel Ella - Hotel sign at night - Hotels Near Me - Austin, Texas

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