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    Hotel Ella

    3.8 (171 reviews)
    Open Open 24 hours

    Hotel Ella Hotels Photos

    Recommended Reviews - Hotel Ella

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    Pool view
    Charmaine S.

    I would give it a five if it wasn't dated. The outstanding service made it up more than expected! From the valets Elli and Keith, they were very polite and professional nothing like the rude usual valets in so called better four star hotels! Then there's the easy check in! I was upgraded! And then the bartender Max was very personable! It's like they don't work in this hotel. Boutique hotels are like you being welcomed in their well loved home! But Daniel! The manager really stepped it up! We had a great time walking in our hotel room! The door had a picture of our reason why we were ATX downtown! Justin T pictures were all over the nice clean room! I mean pictures even a framed one by the bed! The poolside was a beautiful touch. It's a gem in this hub! "JT by my side"! Sweeet touch by Daniel our desk manager. I've traveled the world but I've never had this very personalized touch! My friend and I had the time of our lives before the concert checking in Hotel Ella!!!

    Ella Martini with Charcuterie Board in this lovely boutique hotel.
    Renée M.

    Arrived at the Hotel Ella last Saturday afternoon as my friend and I were going to watch the Justin Timberlake concert at the Moody Center. It's a boutique hotel in a tree-lined area so I couldn't find it at first as my GPS was set for the Hotel Ella Garage which was on another street around the corner. I called my friend and she guided me & said to just park at the valet and have them drop off my bags in the room so I can meet her at the sitting room outside of the bar. Keith was at the valet area & was friendly & welcoming. I told him my plans & he gladly fetched another female assistant who took my bags as he parked my car. I felt genuinely welcomed and set the tone esp. after driving 1.5 hrs from SA. I walked in and past the front desk and was my friend had a Charcuterie Board she was munching on while seated at a sofa in the sitting room which is adjacent to the bar. I noticed the Victorian look of the place but with modern, updated touches yet with a comfy feel. My friend gave me a token for a complimentary drink. Daniel, the concierge/host introduced himself as he came around from the front desk area and greeted me. He knew we were headed to the concert as others were also staying in the hotel for the same reason. He was very personable, welcoming and asked if I knew about the hotel which I had only read briefly on the website. He handed my friend & I a printout of the history of the hotel and the owners, their vision and we read up on it while relaxing. He told us that if we needed anything to let him know. Daniel was wearing suspenders & a brim and looked perfectly throwback at this hotel! As I was perusing the menu, I wasn't sure what I could order with the drink token so I asked Daniel and he walked me up to the bar, introduced the bartender who explained what the complimentary cocktails were. I chose the Ella Martini which had Vodka, Chambord, Pineapple Juice & Foaming Bitters. It was very refreshing & light esp. with the foam. There were flies flying around our food and drinks & we were fanning them away so a waitress brought us a portable long-bladed plastic fan which warded off the flies. She apologized and said there are a lot of flies lately from the humidity. There was another lively & friendly employee with a white uniform(not sure if he worked in the kitchen?) would occasionally ask if we needed anything? My friend commented on his dark blue nails & we started talking about gel and dipped nails & how long they last, LOL! My friend asked another employee if there was a safe in our room which the employee thought but wasn't sure so he asked for permission to check our room and would get back to us. He came back & informed us that there wasn't a safe & none were available for us to use. When we got back to our room, 'lo and behold in front of the door was a Justin Timberlake headshot printed out! We started laughing and took photos. When we got in there were more JT photos scattered on the mirrors, walls, window, bathroom door and even a framed printout of JT next to the bed! LOL!!!! My friend and I were laughing our heads off and I said to her "OMG...Daniel went ABOVE and BEYOND our expectations!!!" She had just told me that he had the framed JT photo in his desk and she had asked for it but he said he couldn't give it away, LOL!! I thought that was such a nice and humorous gesture and totally set the tone for our concert night!! You just don't get spontaneous gestures like this at the big hotels. We took videos & photos, uploaded to Social Media and got ready for the concert. Besides that, the room had a nice sitting area, marble bathroom countertops, shower, complimentary large, liquid soap/shampoo/conditioner in the shower, bar soap & lotion & a small fridge. We had a nice juliette balcony view of the pool which was beautifully lit at night with the city as a backdrop. The rooms were quiet and the bed was a medium firmness with thick pillows and fluffy comforter. Robes were provided in the closet. For being an older hotel, I didn't smell any mustiness so kudos on their air-filtering system, esp. with this hot, humid summer weather. When we checked out, it was easy and we requested our cars which didn't take long. Keith, our valet car attendant was helpful & I mentioned to him that we couldn't have breakfast onsite as we had to attend church services within 15 minutes. Everyone on the staff was helpful, welcoming and attentive. I would come back again and highly recommend this small, boutique hotel where hospitality is surely focused!!

    The property is gorgeous and the staff is fantastic. Caroline at the front desk was so helpful and gave us recommendations for places to eat and things to do. Max at the bar was so friendly and warm, he made us feel welcome from the moment we walked in. Highly recommend this hotel - we will be back!

    Eggs with potatoes and peppers, sausage, toast and fruit.
    Vivian L.

    This review is for Goodall's inside the hotel. Charming place. I liked the mint lemonade though it was lighter than I thought it would be. Food took about 45 minutes which still feels excessive to me. Especially considering we were the only table. Fair portion considering the price. Good place to drop In If you need to kill some time. But definitely not the place for a quick lunch. Staff, while friendly, did not more fast.

    Front door
    Mia T.

    Our wonderful stay started off with the great help of Ellie, Michael and Micha. On time and super friendly with the valet process. Cici at the front desk was so nice even complimented my nails! They have so many refreshments to choose from grabbed a few Dr peppers. The dinning hall to the left is beautifully set with fresh flowers. To the right is a trendy spot to take photos on their moody couch. The halls are gorgeous and lined with black and white art work. The room is decorated with eccentric artwork paired with a lovely fluffy white bed with so soft sheets. Curtains are double lined for optimum comfort at night. They also have a dry cleaning that they will take care of for you. Definitely going to recommend this place to family and friends.

    Musician
    Courtney T.

    The hotel is beautiful and very close to UT Austin. The free music on the lawn on Wednesday nights in the spring is really pleasant, and the patio is gorgeous. My review would be 5 stars, but when the coffee bar first opened, I came by for breakfast one day and the staff seemed really confused, and I had to talk to at least three bartenders/baristas to place my order. I don't know why the vibes were so off. The pastries were also expensive, but tasty. I think mine had flowers on it. Overall, Hotel Ella really classes up West Campus, and I've been meaning to try the pool pass. I can't speak to the rooms as I've never spent the night here.

    Delia S.

    I grappled with a rating for this hotel. I settled on four stars since it was more a situation of expectation versus reality. I had been here once before, to the Mansion on Judges Hill, when it was a restaurant. It was years ago and some of the nearby condos and apartments hadn't been built or it somehow seemed more removed from the chaos of campus. Now, it is surrounded on all sides by an ever expanding city and so it feels a little lost in the mix. Upon arrival, we had to call to the valet, who was busy on his mobile phone. To be fair, driving a hybrid means I can sneak up on almost anyone since my cat is nearly silent. He took our keys and was very welcoming and asked if we would need the car again this evening and helped get bags and escort us in. The desk staff was also very gracious and welcoming. Honestly, everyone was. Since our stay was in celebration of an anniversary, they offered to send a complimentary bottle of wine to our room. A nice touch. The room was small, but nice with somewhat dated furniture including a settee that looked like it was made for a child, a mirrored coffee table and some scratched night tables. It was clean and opened to a small patio overlooking the pool (a very small pool). For the price point, I'd have expected robes and slippers and at the very least, a coffee maker in the room. No such luck. The bathroom was small but had the necessities although, I was kind of grossed out by the larger bottles of shampoo and conditioner intended to remain in the room after our stay, but I brought my own, so whatever. Better for the environment, but it still kind of creeps me out. Again, pleasant stay overall, but for the price, and considering they charge a $25/night amenities fee, there were few amenities one would expect. No free coffee, robes, etc.

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    Staff was fantastic, rooms well appointed and clean. Excellent location and good parking in the area.

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    Page 1 of 5

    Ask the Community - Hotel Ella

    Review Highlights - Hotel Ella

    Goodall's food is delicious - the pork sandwich on the lunch menu was moist and the apple slaw on top was crisp and tangy.

    Mentioned in 15 reviews

    Read more highlights

    Loren Hotels - Inside room

    Loren Hotels

    (32 reviews)

    Bouldin Creek, 78704 (South Austin)

    We stayed at The Loren Hotel for a night and had a wonderful overall experience. The rooms are…read morespacious, beautifully decorated, and feel very luxurious--perfect for a relaxing stay. We also dined at Nido, the hotel's restaurant, for both dinner and breakfast, and it was definitely a highlight. Located on the topmost floor, Nido offers stunning views of the river and downtown Austin. With both indoor and outdoor seating, the ambiance is elegant and ideal for a special evening. During our visit, we saw a couple of groups celebrating birthdays and wedding anniversaries, which shows how perfect this place is for special occasions. The pricing is on the higher side, but it matches the upscale experience and beautiful setting. For dinner, we ordered the Burrata as an appetizer and the Autumn Garden for the main course, along with an American IPA and a Jack Frost cocktail. Everything was delicious, but the Burrata truly stood out as my favorite. Breakfast was equally enjoyable--we had custom-made omelettes with veggies and avocado toast, both fresh and flavorful. Overall, The Loren Hotel, along with Nido, offers a great blend of comfort, excellent food, and a beautiful atmosphere. A perfect choice if you're looking to celebrate something special or simply treat yourself to a high-end experience.

    We looked forward for months to our event at the Loren Hotel. What's better than a family wedding…read morewhen you haven't seen your family in a few years? We stayed for two nights. The Friday night gathering was amazing. It was a perfect setting on the eight floor to talk, mingle, and meet new people. The evening was warm enough to go outside on the balcony/deck and have conversations and enjoy a breeze. The room itself is large with a water station and a bar. A few short tables were set up for sitting and a few tall ones for standing. They had a nice selection of drinks from beer and wine to mixed drinks. The food included lobster rolls, sliders (chicken and beef), a tray of different veggies and dips, little balls of cheese and something, and aroncini? My favorite was canapés of Mellon and prosciutto. The saltiness of the prosciutto added to the flavor of the melon. This event was 5***** I blame the architect for the room setup. Why would you put bedrooms on the side of a hotel next to traffic. The noise, honking and sirens. It finally quieted down around 11:30. Saturday was also an issue. They do provide ear plugs and sound machines, neither works for me. I was also surprised there was no lotion in the room. There was no microwave. Everything else in the room was top notch. Robes, slippers, a safe, a bar, and fridge. Overall, the noise is what created the 3*** rating. That was very disappointing.

    JW Marriott Austin - Exterior

    JW Marriott Austin

    (653 reviews)

    $$$

    Downtown

    I stayed here for three nights while attending a work conference in the hotel and had an excellent…read morestay. The hospitality was unmatched and the rooms were spacious and modern. While I mostly kept to the hotel, when I did venture out, I found that there were lots of great dining options within walking distance. My only nitpick is that the Wi-Fi was unreliable, which I've seen mentioned in a few other reviews. My first night, there was an outage throughout the entire hotel. If this stay were not reimbursed, I would have removed a star considering rooms average $500 a night and reliable internet access is expected. However, I was given 2,500 bonus points after calling the front desk when I first noticed I didn't have service. Completely unexpected but very much appreciated and yet another testament to the great service here.

    Recently my BFF attended a work conference at the JW Marriott and I tagged along for a little…read morevacation in Austin. I absolutely loved this hotel! The bed was super comfortable, the location was exceptional and walkable to everywhere I wanted to go while my friend was working. The staff members were super nice and I really enjoyed the flavored waters in the lobby and that the reception desk gave us bottles of water when we checked in. I so wish I'd taken a picture of the shower! The shower was luxurious and I started each day feeling like I was showing in a spa. I definitely will stay here again next time I am in Austin!

    Colton House

    Colton House

    (43 reviews)

    78704 (South Austin)

    This is a great hotel. We were there because a family member had a procedure at St David's. It was…read morea breath of fresh air to walk in the lobby and then our room. It was clean and had everything we needed. We had a two bedroom. They were set up on opposite sides of living area with separate bathrooms too. I appreciate the large kitchen Island and then we had a table that was very large too. It faces the TV so I could eat and watch TV. The bed was comfortable. The pillows too hard for me. The shower was a AMAZING! It was large. They had a washer /dryer but without detergent. There was a nice bar and a great workout room. They have a separate yoga studio and do workshops there. You can become a member. The cleaning women were also spectacular. They were nice and friendly and grateful for a tip. They were learning English and thrilled I was helping them. There is no doubt that I would stay again if in area. It was in a convenient location.

    We chose this hotel to stay close but not too close to the hubbub of Austin sights and sounds. Upon…read morewalking to our room into the main hallway, there is a lingering musty smell that lingers. We had a clean and tidy suite on the first level. Two queen beds were comfy and plenty of towels. Our first night's stay was decent. I noticed the shower gel holder was falling out of the wall. A precarious situation of having to carefully pull the mechanism to dispense without pulling too hard. I did notify the night staff but the next day, it didn't seem like anyone came to fix it. No extra body wash or soap was provided even when I asked for some. The wall with the en-suite appliances was not usable. The plugs weren't working so we couldn't toast anything, use the kettle, or the coffee machine. The fridge and microwave were working ok though. The rod for one of the curtains fell off while opening them. Because it's floor to ceiling we just left it alone. The common spaces are well decorated, from the Library, Executive board room, kids corner, gym/yoga studio, and outdoor lounge space. Although the snack/tea/coffee spot with Keurig isn't filled often. We had to ask for the night staff to refill the water for tea. On our second to last day, I found the hot water and still water station downstairs at Simona's. Pros: Clean, comfy, affordable stay. Enjoyed the bottomless coffee and their signature breakfast at Tiffany's latte. Also appreciated them letting us do late checkout and upgrade our room. Cons: Complimentary water station, Keurig / snack station, maintenance of amenities could be better handled. Warning: If booking from 3rd party (BILT, Capital One Portal...) added parking is not the same price that's on Colton's House's website. It's actually $40/day (with in/out priceless). However if booking directly through Colton House, parking is 50% off for $20. Would we stay here again in the future? Most likely not. For an SLH property, we may look for another well-maintained option in the future.

    The Driskill - Guest Room

    The Driskill

    (682 reviews)

    $$$

    Downtown

    I make it a point to stop in The Driskill during the Christmas season and as always, it never…read moredisappoints. The Christmas tree in the lobby area is spectacular! And this year my friends and I had the pleasure of meeting their lovely and very attentive doorman, Nelson. He was the perfect extra touch!

    The rumors are true, the Driskill is haunted. It is haunted by inept and uncaring staff that has…read morelittle or no interest in making your stay enjoyable. our experience started at check in. we had prepaid for a double queen room thru Amex travel for my son and I who were in town for his birthday. Upon arrival we were informed that our room was not only not ready, but they were "sold out" of double queens. Imagine my confusion as at had not reserved this room, I PREPAID for it. We were offered a King room with a fold out and a $75 credit at the bar which I begrudgingly accepted. So off to the bar we went. As we attempted to close out at the bar we were informed that we could not use the credit offered because our room had not been entered into the system. Credit was useless, I paid the tab and went to dinner. Came back 2 hours later, room still not ready. It is now 4 hours past check in time. I ask for a manager and at this point getting upset. Manager appears and threatens to throw me out. At this point I give up, go to the room that I don't want and call Amex to deal with the issue. I have stayed at the Driskill well over a dozen times thru out the years and I am really disappointed that this experience has ruined all of the good memories. Sadly it will be my last stay. I've had better treatment at a Super 8. Hyatt has really ruined a true Texas landmark with this sloppy management and poor customer service.

    Hotel Ella - hotels - Updated May 2026

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