Very nice hotel. Very friendly. Great pool and pool service. The bar is small and a bit $$$ but the 4 drinks I had were very good. The beds are a bit hard but the service, atmosphere and amenities make up for it. Also we tried their $40 breakfast buffet. While it was s little pricey everything we had was DELICIOUS!! Keep up the good work guys. Great job bar, restaurant and hotel staff. read more

See all

Hotel Ella is simply magical. I love being there. I got married there about a month ago but, since most people looking at this review will be looking at it as a hotel, I'll focus on that. First, let's talk rooms: I stayed in three different rooms during my time there, one of which was in one of the Mansion Petite Suites. I love the décor at Hotel Ella. There's something that feels both luxurious and comforting at the same time. Although it was great to have the balcony off of the Suite, I actually really liked my pool view room the best. It was quite spacious, the furniture layout flowed well, and it was great to look out at the pool. Secondly, there's the food: I have been to Hotel Ella's Goodall's Kitchen and Parlour bar many times and I was always impressed. How did they figure out a way to take a standard like Hummus and make it even better? Beats me. My favorite menu item that I tried was the Warm Pop Tart (only served on the weekends). It sounds kind of 'blah' and then you try it and you wonder if you'll ever eat something as perfect every again. Full disclosure: I am a vegetarian so I haven't tried any of their meat dishes. And of course, the service: I was very warmly greeted at every interaction and staff members always took an extra step to make us comfortable. Getting married there with 75 out-of-town guests, you can imagine we had a lot of requests! Even though I live in Austin, I still love to stay at Hotel Ella. read more

See all

I had a really good stay this past Sunday night at hotel Ella. The property is so charming and beautiful. Pros Hotel staff was wonderful Food was pretty good Pool is relaxing and super pretty Rooms are very clean Great cheap taco place next door So many cute sitting areas around the hotel Quiet and no children around (I was there on a Sunday so I'm not sure if weekends would be worse) Huge gorgeous bathroom Cons Not much around the hotel in way of restaurants or nightlife (besides the cute taco place) Pool was so cold my feet went numb Room was TINY with low ceilings so felt claustrophobic No closet or dresser read more

Hotel Ella - Seating area on 2nd floor - Hotels Near Me - Austin, Texas

See all

We had an extraordinary first-stay at The Ella! A beautiful, historic landmark enriched with a team of people who were not only fun and engaging, but eager to assist us in any way! Zoe, Katie, and Zach all absolutely stood out as exceptionally professional AND friendly: each going above and beyond to welcome us, and provide 5-Star service during our stay! Highly recommend: to staycationers, business stays, and vacationers alike! read more

Hotel Ella - The Hotel Ella - Hotels Near Me - Austin, Texas

Hotel was nice, just run by teenagers. Valet, however, did $600 worth of damage to my car. If you drive stick, do NOT let valet touch your car. read more

Pros: -Huge rooms (Our 2 queen room is the biggest I've ever seen) -Room was very clean and ours was quiet at night, although judging by other reviews, we may have just been lucky. -The service at the pool was good. Our server was attentive, and the margaritas were enjoyable. Cons: -Got charged a nightly amenity (resort) fee - seriously? For what amenities? Besides a very small pool, the hotel was actually lacking amenities. For example, there were no coffee machines or ice machines anywhere in the hotel.. to name a few. -The front desk staff was useless. There are steps to get up to the hotel, and we had alot of stuff. A staff member held the door for us while he saw us struggling to carry everything, but never offered to help us with our bags or even provide a luggage cart. The front desk then told us we had to walk to the building next door and go up more steps to get to the room. I've never seen a hotel not offer to assist you. -The hotel is not really walking distance to anything. You'd be better off staying more centrally located in downtown Austin. Overall, just an "okay" stay. You can find better options out there. read more

There were a few things we liked about this place such as the large, clean spacious rooms and strong air conditioning. The food and drinks we ordered were good as well. However, I feel the amenities fee (around $30 per night) is completely unnecessary. The room lacked standard items that even the cheaper hotels include such as an in-room coffee maker, bottled water, robes, Q tips/shower caps, nor do the rooms even include a desk (although there is plenty of space for one.) The pool is very tiny and all of the loungers were booked up by 11 AM leaving us to have zero shade the entire day at the pool. We didn't see the fitness center but apparently it's very small with only two machines in it. So what is the amenities fee actually going towards? There is also no ice machine in the entire hotel and we were told we had to go to the restaurant to get it every time. Lastly, as we checked in (two females struggling to carry all of our bags) the two men at the front desk simply gave us our key and told us we had to walk next door to another building to access our room. No offer to help us with our bags or bring out a cart for us to put them on. A little customer service would have been nice. read more

Hotel Ella is a cute hotel with a lot of nice art and nice details. My experience was overall okay. When I walked into the lobby, two people were there and were leaning over the check in table and I wasn't sure if they worked there or who exactly I was supposed to talk to. They both stared at me up and down and said hi so I thought that was extremely uncomfortable/judgy/weird and it was my first impression. Then they started laughing loudly and were like "sorry we're really high" to the people behind the counter so I realized they were not employees. When I checked in the staff was nice and I went to my room that was fairly small. The most disappointing thing was that my room's view was a wall so close to the window. The area where my room was was off to the left of the building and just felt really segregated from the courtyard, which really has the cutest parts of the hotel, so that was really a bummer. I went back down to the lobby to try to change the room (which was probably possible because there was barely anyone in the hotel). But the lady said she was all booked. The area where my room was was a little creepy because no one was really there and it was a super small room with a window facing a wall. When I went to the pool it was really nice and relaxing which was the best part. The courtyard is great and the artwork is really beautiful. It's just how segregated my room was was a real buzzkill and shaped my perception of the hotel's ambiance. read more

See all

Nice place, with really nice staff. The rooms were clean and the bed was super comfy. This is an expensive stay. Over 200$ a night plus mandatory Valet. 25$ a day for valet, not including tip. You can't get your own car out of the garage so it is a bit annoying. They say you can park on the street but there isn't anywhere to park on the street so you really can't. We stayed for 2 nights and were charged 75$ for the parking. How insane. Another con was it was so noisy. The mini fridge, which must have been broken because it was not cold at all, was LOUD The air conditioning In the room was LOUD. Every time it turned on the walls vibrated and shook the entire room. It woke me twice. I literally thought there was an earthquake the first time. The walls are paper thing so everytime someone walked by or opened and closed their door I could hear everything. Again, it was super LOUD. And no one was yelling, or slamming doors. We would stay here again as the employees working here were the most friendly I have ever encountered at any hotel I have been to. Otherwise this review may have been different. read more

See all

I've been staying at Hotel Ella for over 7 years and I could not be more disappointed with how downhill it's gone all while the price keeps going up. Recently they redecorated the front sitting room in the MOST CHEAP decor that I can only imagine they bought at Walmart. They took their beautiful photographs down and replaced with dinky uneven wall shelves and took out the cool retro/modern lamps and furniture. The front sitting room was the one space that did not need an upgrade it was very cool before. I agree that some of the furnishings in the rooms had been looking dingy and needed replacing, but they have left all of those there. lol. Why did they mess with the one room that was so iconic Hotel Ella? Don't even get me started on the new, but absolute cheap crap loungers they bought for the pool area. It's truly shocking, I can't imagine who made these choices. The loungers are new but falling apart plus you can't lie on your stomach because they are curved to the ground. The side tables just tip over and fall. They had really nice heavy duty teak loungers and side tables before that just needed new staining. They replaced high end quality items with cheap Walmart stuff. Again I am utterly confused and it's sad you have to actually pay more to stay there or do a pool day there. After all these years sadly I will be finding a new boutique hotel to stay at when in Austin. Still love the location and the staff is fantastic, everyone except the people in charge of the change in the aesthetic. read more

Alright. I rarely give 5-star reviews because I usually don't think anybody is perfect, but YALL-Hotel Ella is perrrrfect! I am planning my wedding and have had the PLEASURE of working with Hotel Ella. I am going to book with them because the Hotel is BEAUTIFUL and the Ball Room is so sleek and modern and clean. My Fiance and I have stopped by here 3 separate times. Once without an appt and the other time with an appt. EVERY time we came in, the people at the front desk were EXTREMELY helpful and kind. They even offered us water and drinks each time. This Hotel goes above and beyond on customer service and that is what I love about them. Heather - who is the event coordinator- was so so sweet and willing to work within our budget. She explained everything so well to us that we left with no questions unanswered and felt super comfortable about everything. There are certain people that have put me at ease during my wedding planning and Heather was definitely the top person that stands out. I recommend booking here for weddings, events, or even if you're from out of town, stay here! Hotel Ella is located right at the beginning of the drag. It is only a few minutes from downtown. STREET PARKING is the only parking available unless you want to valet. Garage parking is for guests only. Please give this hotel a shot, they are so amazing. I love them so much that I'd spend a weekend here even tho I live in Austin. haha. read more

Hotel Ella's staff is top tier! Carter, Trevor, Ryan, and Jennifer helped me plan an amazing 21st birthday party for a friend! They were so accommodating and very helpful through the night. They made this an amazing night for her and they are super awesome. I CANNOT RECOMMEND THIS PLACE ENOUGH. Props to Carter, Trevor, Ryan, and Jennifer, the night would have not been the same without them. Thank you!!! read more

I hosted a brunch at Hotel Ella for 9 guests. Great menu, lovely setting. The veranda is especially nice!

First impressions... The hotel staff is sweet, attractive, and nice. Valet was helpful and polite. Check in was easy. When I got to the room... Is is small, with no desk, and a view of nothing but a wall 10 feet from the window. The bathroom has marble tiles but the sink area is tiny and cramped. There is no closet, no ironing board, no iron, but a very well stocked countertop and refrigerated minibars that are annoying because of everything else that's missing. This is a vacation hotel, not a business traveler one read more

See all

Not o ly iis it located in a great part of town in one of the most beautifully refurbished old Antebellum buildings in the area, but the staff is the most gracious and accommodating which means something in Austin. I travel a lot, and have stayed at other lovely landmark hotels here and around the world, and Elaa is now at the top of my list. Thank you Drew and all of the other lovely folks for making our time here so enjoyable.! read more

The hotel is charming and very clean! The pool Is clean and well a manicured! On the weekend it's in full swing! Unfortunately service is very lacking during the week. The hotel is unable to provide anything but cups of water to guests after 2pm. No dinner, drinks, or room service during the weekdays. For someone out of town and working this is something to note when staying during the week day. Looking forward to alternative options such as pre-made bento boxes or listed options for meal/drink delivery nearby. read more

How do I love Hotel Ella? Let me count the ways: 1. Beautiful, large, comfortable rooms. 2. Amazing service no matter where you are or what you need. We called for an iron/ironing board it arrived in a couple minutes flat. We called about the pool being closed for cleaning, it was open again within half an hour. Car available at the valet to take you anywhere you want to go downtown. Service in the restaurant and at the bar was just right - attentive but not obnoxious. 3. Some of the most delicious mixology drinks I've ever had. Try the bees knees! 4. Lovely food in the restaurant - try the baked ricotta and the beet/peach salad! 5. Awesome pool area - plenty of space to lounge and the pool was nice and cold on a hot day. Some things to note: parking is valet only and it's $25/day and you DO have in and out privileges. We did not opt to receive housekeeping services so I can't comment on those. Happy Hour in the bar is 4-7p drinks are half off, food is regular price. I seriously cannot wait to go back to Austin and treat myself to Hotel Ella again. Would highly recommend for a top of the line experience! read more

See all

I cannot express through words how much I loved this beautiful hotel. It definitely brings the boutique vibe throughout the building with the old school charm. Our room was a great size for 2 people. The staff is beyond amazing and helpful! We didn't get a chance to try the restaurant but is on the to do list for next time. The hotel is in a great location. They even provide a free ride from there driver on site anywhere within a 3 mile radius. read more

Hotel Ella - View of pool from room on the 1st floor - Hotels Near Me - Austin, Texas

See all

My sister and I came to Hotel Ella to eat at Goodall's last weekend. Randall completely saved our experience. We had reservations for brunch and they were definitely backed up and seemed to be missing servers (like everyone else). Randall did everything from greeting me at the front desk, cleaning a table for us, bringing water and menus, and later checking in on our experience and helping bring our food out. He was super sweet and professional, and though it was clear that he was handling everything with very little help, he didn't break a sweat. Appreciate the customer service and we will definitely be back! read more

This is a quaint, boutique hotel near UT Austin and the Capitol. It's an all-around great place to stay overnight or dine. The staff is super attentive! The valet brought my bags to my room because it was raining heavily during my check-in. The front desk staff charged my phone with a super fast charger and came to my room to pick up the phone and drop it off. They let me give all my tips via credit card. Oh and the food here is delicious!! Goodall's Kitchen is a must try! They change the menu, but everything I've ever had there was SO good. I had the steak recently. It's to die for. Lastly, tonight is my first night staying here as a hotel guest and the room is beautiful!! They upgraded me to a king-size bed at check-in and it has plenty of sitting room and a gorgeous, chic bathroom! This place is a winner! Love the free wifi, as well! read more

See all

WELL I am NOT happy, actually very HANGRY!!! Arrived at 1:30pm for Brunch and was turned away. WTF I asked if we needed a reservation and was told no. We were told people are lounging, well let them know there are other people waiting to eat. There is a polite way to ask people to be courteous to other paying and hungry guests! Dressed up & drove all the way from College Station to be turned away ...even After I RSVP'D on Facebook. TERRIBLE! EXTREMELY DISAPPOINTED! Including with the guy at the front desk. Hope you pay your waiters well because they won't be getting multiple table turn arounds = more tips. read more

This hotel is A+++. First off, everything is GORGEOUS. You kinda just walk around in amazement thinking "I want that, and that, and that...that...that". We didn't want to leave. For a luxury hotel, pricing is incredibly fair. We were given a room with a patio out to the pool- it was incredible! My girlfriend and I traveled all night and called at 7am (check in is 3pm) to see if we could come just a couple hours early....they let us in at 8am!!! Already was blown away. We were able to eat breakfast at the restaurant inside and it was so cute, tasty & made for great photos All front desk personnel was helpful & kind- there was a mixup with my reservation hold and the manager, Brett, was attentive and beyond helpful to getting it resolved. He got on the phone TWICE with my bank to help me out. The location is perfect, too. I can't imagine wanting to stay at another place in Austin than Hotel Ella...fan for life!!! We'll be back...MANY times. read more

See all

As heartbreaking as it is, I feel compelled to let other brides know about our experience. Valet allowed people to park for the game (they claim these people were friends of hotel guests) and tailgate on the veranda. Having an outdoor wedding with people tailgating on the veranda was just the beginning. Bartenders doubled as waiters. The dinner was late by 30 minutes of which they blamed this on speeches. One short speech was given by the FOB and a blessing was given. When dinner, which was supposed to be served by 7:45, was not served by 8:15, I, the MOB, went to the kitchen to ask where the food was. It was still in the chef's kitchen down below. By the time it arrived, it was cold and chewy. Also, I specifically rented glassware for red/white wine to be served table side. The hotel "made the decision" to not serve it without apprising me even though I had paid for this service. Hotel Ella is definitely beautiful, and I would love to say that the event was successful. I am in the wedding/event industry and know what is expected in terms of customer service. Unfortunately, Hotel Ella did not provide this. Just sad that my own daughter's wedding turned out like this...I would never want this to happen to another bride. read more

Management promised me my two dollars back. Six months later I'm still waiting by the mailbox. The truly UNFORGIVABLE thing is I was charged $2.00 for an ice cube in my drink on my third night in that bar. I've been in MANY, MANY, MANY fancy bars. I've never seen a charge for ice. Really, I was charged for ice. I have a picture of the receipt. Nobody likes to be nickeled and dimed. I am not complaining about $365 a night for a room. I'm complaining about the desperation and pettiness of charging for Ice. I stayed 3 nights in a Mansion Petite Suite. It's nice. You did NOT warn me on check-in that I am over the bar! It closed at 11pm and I dealt with it but going to be early my first two nights was NOT POSSIBLE. I wish the room had a small writing desk. Certainly, it's big enough... read more

Words cannot express how much we LOVED this hotel. I am from Miami, so perhaps I understand the boutique hotel culture a bit more and this one exceeded all expectations from the moment our cab drove up to the hotel. The curb is always manned by at least two very helpful and pleasant men, eager to open your door and help you or your luggage out of the car. We checked in early on a Thursday of a busy convention weekend, even though we were here for pleasure. Our room was ready and the bellman helped us with our bags. The front desk also informed us of check out time, free wifi passwords for restaurant and hotel, and that they were available 24 hours per day. The hotel is absolutely gorgeous. It is a historical mansion basically with perfectly designed modern chic rooms. The beds are so comfortable that just laying in them will make your eyelids seem heavy. They also have black out curtains so you can sleep, if you wanted to, and nice sized balconies. We stayed in a regular king room and were treated as though we were staying in a penthouse suite. We considered staying at the four seasons for about $100 more per night and are glad we didn't. We stayed here for $299 per night and it feels like a steal! The pool area is gorgeous. They light up the hotel at night and have chandeliers hanging from the trees. They have a fitness center for those so inclined, but the best part of all is the beautiful bathrooms with amazing showers, great for relaxing after a long day of walking. The hotel is centrally located and our average UBER ride for the un walkable was 6$. If you're not the type to enjoy waiting in a long line to check into a hotel, and it being ok because they are offering you free lemon and cucumber water, or if you're not the type to enjoy having a Starbucks or some other sub par franchise in your lobby, you will LOVE Hotel Ella. We can't wait to come back to Austin and stay in this fabulous boutique hotel. read more

Hotel Ella - Perfection inside and out... And don't get me started on the service - Hotels Near Me - Austin, Texas

I've driven past this gorgeous looking hotel for 2 years & finally visited today for afternoon tea. I was delighted that we each got an individual pot of tea of our choice, which was served already brewing. (So many places bring you warm water with a teabag on the side - that's not how tea works.) The service was a bit slow but we weren't in a rush. When the food did arrive it was small, bite size pieces. There were mini savory scones but no traditional scones with jam and cream, which was disappointing. I realized we didn't have any plates and the staff told us they don't offer plates at tea! Come on Hotel Ella....is it too much trouble to wash a few extra dishes? For $32 for 3 or 4 bite size snacks, I expect a plate. Afternoon tea is a refined meal and one simply must have a plate. I'm British and this would never happen anywhere in Britain. Overall the food pieces were tasty but don't come hungry! This tea-stand in the photo is for 3 people!) read more

Hotel Ella - Bite size nibbles - Hotels Near Me - Austin, Texas

See all

Horrible service. I stayed at this hotel for a bachelorette party with about a dozen girls in multiple rooms. Everything would have been great if the night manager wouldn't have been so creepy. He basically stalked us and when we asked him for his name he wouldn't tell us. We didn't even know he worked there, we thought he was just a weirdo following us girls around. We almost called the police because he was scaring us so much. Very inappropriate. Really sad that he had to be that way to us while we were just trying to have a nice girls weekend to celebrate my best friend getting married. He had no right to hurt that memory for her. read more

Daniel the manager is so kind and went above and beyond for my stay. The pool front room I stayed in was absolutely darling.

This was a fine hotel. And by fine, I mean nothing special or exceptional. the bed was comfortable and the towels were amazing, but the rest of the stay was lacking. When I read that a hotel has "luxuriously appointed guest rooms" I expect more than what I got. They do have a thoughtfully curated mini-bar that is on prominent display in the room (I would hate to stay here with children), but it comes at the cost of some basics you can get in any chain hotel room ... like a bottle of water that doesn't cost $5 or a coffee maker so I could heat some water for a cup of tea in the morning. And most luxury hotels provide robes for their guests. It is a beautiful building and it is close to the UT campus, but that is all it has going for it. With so many choices in Austin, I don't know why I would choose this hotel again. read more

I stayed at Hotel Ella for a one day get-away to relax. The hotel was exceptional, and so was the service. I needed an early checkin to accommodate my plans for the day and they graciously made an exception to get me in early. It made the difference in a successful day, so I really appreciated their assistance on this. I highly recommend Hotel Ella, it is a true boutique hotel with nostalgic charm and it is very clean. Im an admitted 'hotel snob' and I am proud to give Hotel Ella 10 stars (if possible). I stayed in the suite room with a corner patio view. I will refer others and I will return. Thank you for a great day of relaxation. read more

Excellent customer service, attentive and friendly staff. Valet parking ONLY, quick and easy service. Decent size swimming pool with near by fitness center. Fitness center is small but clean and they provide free water bottles to stay hydrated. Complimentary bike rentals in case you want to explore the near by parks or the city itself. Minus 2 stars because of the tiny sink space area, there's not enough space to lay out hair tools, make up, etc. However I love the tiling, and cleanliness. But I would much prefer a wider sink area. No closet, but the hotel did provide a dressing rack with sturdy hangers. Hotel provided a mini bar, but I would much prefer a mini fridge for personal drinks, and food since I love stocking up on water when I'm away from home. Great location, and easy to uber around town. read more

I come to Austin for a seminar. Staying in this hotel I am not too far from the AT&T center where my seminar is at. This hotel is at a very old building. It's not a very modern hotel but it's the old fashion like '70s. The service is excellent. Very friendly staff. The elevator is behind the front desk. When I come back at night, staff behind the front desk would always turn around to push the elevator button for me. Valet parking staffs are extremely friendly and efficient. If you don't mind the building, it is a different kind of experience to stay in this hotel. read more

See all

RACIST!!! If you're wondering why the address leads you to the side of the hotel rather than the front, forcing you to take a strenuous loop back around from the one way street, it's simply because the owner of the hotel refuses to have one of her properties on Martin Luther king Jr Boulevard! It is quite sad that people still think like this. Frankly the hotel is overpriced due to its location stuck in between 4 college apartments where you will most likely have some type of cheap beer poured on you and or hear loud screaming from consistent partying . Do not recommend. read more

We had eaten their once before and the service and food was awful, never go there if they have another event. We complained and they said come back for a free dinner. We went there on New Years, after 20 min. I had to go and ask if we could waited on. We got our food and i had the steak and she had the fish. Something was wrong with the fish my wife got real sick from it. I had the steak, the menu said 6 oz it was more like 2 oz. But the pile my plate with french fries. Both entrees were room temperature They gave us a desert of chocolate moose and it was frozen. This is a very expensive restaurant. Then menu was written by a two year old. Buyers beware. Folks this was our 2nd time, both were awful experience. read more

Where history and Austin sway collaborate for a solid meal and friendly service. The music is a bit loud for conversation but perfect for sitting and simply enjoying the view. Expansive menu that changes periodically to keep it real and fresh. Today's ceviche was a chilled redfish and lime - delicious, satisfying and refreshing on an Austin summer day. The burger is always good - and the very best (I've tried - and I've tried a ton or two) French fries in central Texas. Quality coffee - good flavor - just right temperature. Today, Cooper greeted us at the front eager to seat us where we wanted to have a certain kind of experience - we chose the back porch facing Rio Grande. Photo spot: beneath the very tall and very old tree next to the black iron fence, beneath the red and white (giant) chandelier at wooden table set. Sweet spot from the sidewalk looking up. read more

From start to finish, Heather Hamilton and the team at Hotel Ella executed a flawless event for our wedding reception. We had an incredible evening and the team provided excellent service with the utmost professionalism. It was a memorable evening and everyone had a wonderful time. Moreover, our friends and family who stayed at Hotel Ella raved about the consistently sublime service they received throughout their stays. Thank you for helping us create some beautiful memories! read more

I stayed at Hotel Ella one month ago, travel was for a work conference. The hotel rooms are nice but the management and business office has been a nightmare to deal with. At the time of our check -in and check-out they couldn't resolve any of our questions and took our credit cards and told us they would call us to follow up. No one ever called and days after our stay our cards were charged. I had to call and request a receipt several times. A month later and after multiple calls with managers and billing officers, I'm still waiting for a receipt with my billing information so I can get reimbursed for work. The front desk has no control on the way they charge (can't separate charges, etc.) and the back office has long phone waiting periods (avg 15-30 min each call). I have had one manager call me back to confirm that the request was placed with the business office but no resolution to date. Unfortunately, I will be contacting the state and university offices that hold this yearly conference to make sure they are aware of these issues so that they pick different accommodations next time. read more

What's not to love?! I've noticed a couple of one star retaliation reviews for not giving a late checkout and other unreasonable cray shit. Let me just tell you... Hotel Ella is perfect. Built in an old manor, it's super chic and sophisticated and located central to everything. It's not exactly walking distance to the cool areas but everything is literally a quick 5-10 min drive away. The rooms are so tasteful. The garden is lovely. The staff is very cool and so accommodating. There is a hip little restaurant with a cool bar attached with a great selection of interesting booze. I want to make the rounds for hotels in Austin but I probably never will because Hotel Ella is so spot on perfect! Why only 42 reviews? I guess people in Texas haven't discovered Yelp yet! read more

Beautiful! My fiance and I stayed in "the mansion" for a week. Its a great establishment, beautiful architecture, staff are wonderful, accommodations are great. They made great recommendations for places to visit (we're from the Tristate area, so felt like fish out of water down here) that were fantastic. The pool & poolside drinks was so relaxing (veranda tea was my favorite cocktail from the Goodall's parlor menu). The food menu was okay, but I wouldn't go for the food... The valet attendants were very kind, speedy, and friendly. While at the pool, we would see those poor guys literally running to the lot to get the cars. Our rental car was scratched from the valet/parking, but accidents happen and they couldn't have handled it any better (took car of everything with the rental company and offered complimentary drinks). read more

The cocktails in the bar are amazing and the food was really tasty, especially the dessert. I have to give it a low rating, since I had to shower in an ice cold shower both days of my stay - not cute, especially since I notified the front desk of the situation after the first day. I would not go back there to stay. Even a Holiday Inn has a hot shower!! read more