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    Hotel Emma

    4.6 (348 reviews)
    PriceyHotels
    Open Open 24 hours

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    Room
    Carlos J.

    I took my wife here for her birthday weekend. We stayed two nights, checking out around 11am on Sunday. Rooms: Perfect. We got the Terrace River Cellar room with a king bed. The room was immaculate and had just about everything you'd want in a room. There was no coffee machine, but you can have a pot of complimentary coffee delivered in the morning. The balcony was large and lovely; with a fireplace we got to use the last morning we were there on this unseasonably warm January weekend. The room is full of informational brochures/flyers about the local Pearl area, so if you've never been, you'll want to look at these. Concierge: Exceptional. They answered all my questions and even some I didn't ask; plus, they responded to emails in a timely manner. They gave me options to set up the room for birthday surprise. I ordered roses, a fruit tray with Topo Chico, a birthday banner, balloons, and chocolate, etc. I also had turn down service, which was a great touch. It was so nice to come back to the room in the evening, after dinners and drinks on Friday and Saturday nights. If you stay, and aren't sure what you want to do, eat, drink, etc., just ask the concierge team. Staff: Exceptional. Every single employee (front desk, housekeeping, room service, valet, etc.) we encountered at the hotel was the epitome of a welcoming, friendly professional. I can't say enough about that! I highly recommend the hotel tour, which they do twice a day. The bar gets crowded on weekend evenings, but they have little hideaways in the bar reserved for guests to get out of the throngs while remaining in the bar, which is a nice touch. We live in town and go to the Pearl fairly often, but this was our first stay at the hotel; it was a wonderful, fun, memorable weekend. There was nothing that wasn't absolutely on point and perfect. We'll be back.

    Delores L.

    One of the highlights of The Pearl District is Hotel Emma. I walked my friend though Hotel Emma and explained some it's unique history. The hotel has been restored from a 19th-century brewhouse, originally part of the Pearl Brewing Company. The hotel is a convergence of industrial charn and elegant Texas chic. Hotel Emma is named after Emma Koehler, who managed the brewery in 1914 after her husband Otto Koehler was shot in a scandalous love triangle. So the story goes, Otto's mistress was also named Emma. Emma Koehler successfully led the brewery through Prohibition and the Great Depression, making her a noteworthy businesswoman in Texas history. Hotel Emma is known for awards and recognition: 1) Michelin Two-Key Distinction: The only hotel in San Antonio to receive this honor 2) AAA Five Diamond Award: The only hotel in Texas with this designation and 3) Consistently ranked among the top hotels in the U.S. by U.S. News & World Report, TripAdvisor, and Travel + Leisure. In addition, one distinctive part of Hotel Emma is fragrant smell when you enter the hotel...super intoxicating. Southeries, Supper and Sternewirth restaurants are located in Hotel Emma. They also have a market and deli, which you must try the Toffee Krispy treat...my guilty pleasure.

    5.24.2025
    Jenni M.

    Hotel Emma... What a dreamy 5-star hotel. Our first actually - and I am so glad it was this San Antonio destination (May 24-25, 2025). I wanted upscale. No pretentiousness. And to be extremely relaxed. Got all of that plus a lot more! All the employees were friendly, quick and attentive including valet, concierge, turndown staff, library bartender, and security guard who had to let us in from the pool. Lol. Apparently the key cards do not allow access back in even a few minutes before closing time at 10 pm. Our room was amazingly clean. Cool Texas decor. Very comfortable beds. My favorite was the steady, strong stream of hot water in the shower. Best shower ever! Coffee service arrived in just a matter of minutes of my calling for it at around 6:30 AM. Shops. Restaurants. Riverwalk all within short walking distance. I could go on, but my photos say it all. My daughters & I loved Hotel Emma & their charming Texas hospitality!

    Crème Brulee
    Angel H.

    Hotel Emma has very beautiful bar but some seats are only for the hotel guests . It's hard to find seats for the weekends

    Christine D.

    Visited this cute hotel on Labor Day. Great place to visit when it's hot and raining outside: we really came here for the bar which opened at 3pm

    Hotel Emma pool
    Alison P.

    We purchased a day pass for the pool. The check in at the reception was great, very friendly and helpful staff. The girls at the food truck were very nice as well. We were however very disappointed in the food. The oysters on the half shell were lukewarm warm served on a bed of salt but nothing was cold. The elote was very flavorful, watermelon salad was underwhelming, it would have been nice if they had added fresh mint to it, hamachi was good as well. We were over charged by $28 and incorrectly charged for someone else's margaritas but the food truck quickly corrected the mistake when brought to their attention. We would definitely come back for the pool but would not order food.

    Popped in to take a few photos (see attached). Everyone was very curious and professional that I interacted with. The library is secured so the photo i took has a glare, sorry I didnt get access, could have been even better!.

    Entrance
    Brittney B.

    I love the inside of the hotel bar. It has a very chill vibe with a mix of old world western accents. Very good drinks, I had several espresso martinis!!

    Sitting area for meal at Hotel Emma
    Doug J.

    My family had our Thanksgiving meal there. They had plenty of options and several seating times. 1. Fresh seafood bar was 10/10 2. Salad bar 10/10 3. Meat carving 8/10 4. Vegetable entree 7/10 5. Dessert 7/10 Meat was down graded because the roast/prime rib only came medium rare. Asked for a medium cut for my step son and was unable to cut a selection for him Vegetables were standard green bean casserole (4/10), mashed potatoes, corn bread stuffing, Brussels sprouts (4/10) Surprised that there were not sweet potatoes or some more options. Desserts were pumpkin, apple, pecan, chocolate pies but honestly the flavor and crust were not their finest. Service was good but had to wave down a waiter once or twice. One couple got up to get some more food and the wait staff took their table and prepared it for another group. Coffee, tea and water was complimentary all other drinks like sodas, wine, beer, cocktails were a cash bar outside. I have stayed at the hotel and eaten there and the food was 10/10. I would recommend the Hotel and restaurant but not so much for Thanksgiving meal.

    Outside view of the front of hotel
    Lexy D.

    Traveled through San Antonio today and had to make a stop at Hotel Emma. Stopped and chatted with the ladies in gift shop as well as coffee shop. Staff was extremely friendly and not pretentious for such an upscale hotel. I wanted to walk around the hotel library but it looked like it was reserved for guests-guess thats a good idea or tourists would live in here! Unfortunately we couldn't stay the night but if I am ever in San Antonio for an overnight we will be staying here.

    Exterior of Hotel Emma

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    1 year ago

    Great environment, friendly staff, so cool what they did with the space. We ordered drinks in the bar and listened to nice jazz music..

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    2 years ago

    Emma's bar , great ambience for an evening with great drinks and great service. Wonderful arquitectura and historic area off the Pearl.

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    Page 2 of 9

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    Review Highlights - Hotel Emma

    We've had lovely surprises around every corner, from the drinks in the library to in-room coffee service.

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    Drury Plaza Hotel San Antonio Riverwalk - King size bed...

    Drury Plaza Hotel San Antonio Riverwalk

    (454 reviews)

    $$

    Downtown

    My husband and I stayed in San Antonio, our 1st time here, for a couple nights before we drove to…read moreBandera to attend a very dear friend's wedding. My husband booked this hotel because of its convenient location, close to the River Walk and Alamo and most important, its in a very old and full of history building. We both really enjoyed our stay. The hotel was clean with the most comfortable beds and pillows and the very fun and convenient breakfasts and dinners/drinks. The beds and pillows were so comfy, we slept for almost 12 hours our first night... The foods, buffet style, were good, with many options. (They are comfort foods, if you expect high-end kind, it's not for you...) The customer services were what we appreciated and enjoyed the most. All of the staff, from the front desk hosts, to the managers, bartender (Annette), food service group... everyone was so friendly, nice, and welcoming. *The only "issue" that we experienced was the super loud, seemed like hours long, of car honkings, engines noice... of 1 night. But it wasn't the hotel's problem. The home team, The Spurs, won the game and the city was celebrating... Highly recommend this hotel and the services here... Thanks for showing us, the out-of-towners, the warm and hospitality of San Antonio/Texans that we heard so often before...

    Unclear instructions on parking unfriendly staff and lets employees & family have special viewing…read moreprivileges and tells guest that pay 1,100$ to stay to essentially get lost from the viewing areas, rooms are out dated, staff is mediocre at best, please spend your money on a better hotel considering the rates are way to much for what you get. Trip typeVacation · Family Rooms1.0Service1.0Location5.0 RoomsTerrible and outdated Nearby activitiesTons

    Mokara Hotel and Spa - Riverwalk Entrance

    Mokara Hotel and Spa

    (216 reviews)

    $$$

    Downtown

    I first stayed at the Mokara over 10 years ago. I remembered it being exceptional, so decided to…read morestay here again on this most recent visit to San Antonio. It was still AMAZING and left me wishing that I could stay longer! My King Room was huge and ultra clean and comfortable! Taking a break from work, I headed to the pool deck, which was small but sufficient and had comfortable chairs to sun in. I remembered an amazing redfish dish from Ostra, enjoyed so many years ago... I really wanted to eat at Ostra again this visit, because I saw redfish on the menu and wondered if it was really as good as my memory of it. I was initially bummed that Ostra was closed for a private event during my stay, BUT my disappointment quickly turned to excitement when I saw the same dish offered on the room service menu. YES!! It was as good if not better than my memory of it! Finally and importantly, the individuals working in valet, front desk, and room service were so service driven and friendly! Overall, I cannot wait to stay at the Mokara again in the hopefully, not so distant future!

    This by far is my favorite hotel in San Antonio Texas. The customer service is top-notch. When you…read morepull up valet greet you and they're very friendly and helpful. Then I made my way to the front desk gosh, I wish I remembered her name. Marissa maybe? I can't remember, but she was an absolute professional. She checked me in and got me everything I needed and was just above and beyond top-notch pro! She held my luggage and text me when my room was ready. Also, Alli, who's working the evening is absolute professional as well. Top-notch service. Ashley who's working the restaurant she answered the phone and took my order. Another top-notch professional everyone with the name A is winning here. Last but not least Asia, she gave me the best massage ever. I've been getting massages for 22 years and that has been one of the best Massage I've ever had. So if you ever come to this hotel and you need a massage do yourself a favor and ask for Asia. She is simply the best. Comfort, the level comfort here is the best. The AC blows ice cold, the beds are super comfy. Everything they do here is to make your stay perfectly the best. They have fresh fruit and cookies and water scattered throughout the building. What a nice touch. The king premium room is super spacious and very nice. The spa, area is amazing. I really enjoyed the Jacuzzi, sauna and the relaxation room. Followed by the Massage. Everything is perfect here. I haven't had one issue at this hotel. Everyone that works here is simply top-notch and I understand the level of class at this hotel is all about. It's definitely not cheap but let me tell you what you get what you pay for because this is top-notch service. This will be one of my go to hotels when I come to San Antonio from now on

    Canopy by Hilton San Antonio Riverwalk - We welcome you to the Canopy San Antonio!

    Canopy by Hilton San Antonio Riverwalk

    (125 reviews)

    Downtown

    Best point is that it's on the river. The Domingo restaurant patio is accessible from the river…read morealso. The bathroom was the best part of the room though. The minimalist design with concrete floor is nice. There is a Nespresso in the room Negative points: beds were lumpy, concrete floor gets cold to the touch at night-- bring your slippers! No room service after ten. Elevators are slow. Valet is $79 per night. You are paying for the convenience of being on the river . For same price you can get nicer amenities two blocks away.

    Probably one of my favorites in the San Antonio area. Great location right in the heart of…read moreRiverwalk (could be a plus or minus depending on your perspective). Cute boutique Hilton property with modern design and aesthetic. Deluxe king was spacious, bathroom area separated by a barn door. Vanity outside the shower / toilet, and plenty of room in both. No closet per se, exposed area for things that need to be hanged, with a few drawers built in. Nespresso machine and a small fridge were convenient. Apparently even-numbered floors are getting upgraded so there was no ice machine on my floor (not the one above and below me for that matter oddly). Front desk was nice enough to send up some ice. The property is valet only, and price is quite steep, but the attendants were probably one of the most helpful and friendly I've come across in my years of travel. There's a restaurant in the lower floor that was quite popular ; wait was 3 hrs one night for a table. I opted for the 3rd floor bar which have more limited food selection, but I was able to find a seat at the bar all the nights I was there. I'll definitely be back next time I'm in town.

    Omni La Mansion del Rio - Omni La Mansion del Rio - Riverwalk

    Omni La Mansion del Rio

    (438 reviews)

    $$

    Downtown

    Omni La Mansión del Rio on Sa TX is the place to stay. Try to get a room with river view…read more Important to know that if driving the best place to park is across the street at the Houston Garage, $10.00 for 24 hours vs valet parking at a he actual hotel. The check in people are nice and welcoming and if you join the loyalty program you get 1 free drink ticket which is nice. Breakfast is a bit expensive but so is everything on the river so eat at the restaurant which has brunch till 3pm. Our room included 2 FREE bottles of water which was nice. Try to visit the bar in the evening and meet KD, great bartender that treats all his customers as they are the only people there. KD made are last night at the Omni truly enjoyable. Great place for some bourbon pours. If you are lucky you will meet Josh the assistant food & beverage director. Josh made our anniversary evening special with a slice of dessert...thanks Josh, thanks KD for making our anniversary trip a special occasion to talk about. This hotel is loaded with history and great people that welcome guests in true SA hospitality!

    Christmas Stay at La Mansión on the River Walk-a must holiday experience!…read more The hotel has an unbeatable historic location right in the heart of the River Walk, which really shines during Christmas. Being able to step right out into all the holiday lights and activity is magical. Ironically, because of the location, the boat tours go by about 30x a day you and you will hear the Selena bridge story about as many times... but that's part of the River Walk experience If you stay in a River Walk room - most likely it will be a shared balcony. It was interesting, kinda like being at the pool in terms of privacy but honestly a bit more separation would have been appreciated-even a plant. The hotel itself is a grand old dame--and it definitely shows its age. Behind the beautiful holiday decorations, the floors felt dirty and really needed a deep cleaning or vacuuming. Every time someone walked into the elevator you could feel the floor drop and shift. The adobe-style architecture is charming and floors not so much-they slope noticeably, and the carpet has divots and wear that add to the "creaky" feeling. Overall, the place feels a bit tired. That said, the staff truly try hard, which deserves credit. The hotel has undeniable character and doesn't feel like a chain hotel at all. If you can overlook the obvious maintenance and cleanliness issues, it's still iconic and charming in its own way. Ratings: Cleanliness: (2/5) Staff Effort: (3/5) Location: (5/5) A lovely location with tons of history--just needs some serious TLC to match its reputation.

    Embassy Suites by Hilton San Antonio Riverwalk Downtown - Meeting Room

    Embassy Suites by Hilton San Antonio Riverwalk Downtown

    (277 reviews)

    $$

    Downtown

    My wife and I stayed at the Embassy Suites Riverwalk for three nights in late June/early July. All…read moreemployees I encountered were super friendly and helpful. We arrived around 1:00 PM on a Sunday. I had a rental car that I was returning shortly. The valet was great with helping get the car unloaded and keeping it nearby so I could return the rental/not pay to park for that 20-30 minutes. The front desk was able to accommodate and give me my room at 1:00 PM. The room was a great size, clean, and comfortable. We enjoyed the evening reception with some snacks and cocktails. I enjoyed the rum punch while my wife had wine. Breakfast was equally good. Lines were manageable and the food quality was excellent. My wife had omelettes two of the morning. I used the fitness room each morning which was clean and had enough options. I didn't make it to the pool but my wife did. The Riverwalk was right there, 10 minute walk to the Market Square, 15-20 minute to the Convention Center and Alamo. Bed/pillows were comfortable. We had housekeeping come daily which was nice. I thoroughly enjoyed my stay here and would highly recommend. San Antonio is a great city and the Embassy Suites makes your visit a little better.

    Very clean hotel ,the service average ,parking pricey at 55 a night, the room ok but no…read morecomplementary waters seriously we are over 65 need to take our meds the breakfast we're ok. The coffee horrible. The valets were top notch Patrick was on it.

    Hotel Emma - hotels - Updated July 2026

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