Checked in today and so far everything is perfect! The 5-7pm dinner and drinks, perfect and the…read morelocation is adjacent to the riverwalk! I love the spaciousness of the room and the shower (pressure/hot) on point! I will definitely stay here again! Oh and the lady that checked me in was amazing! I love good customer service and she was very patient kind and joyful!

My husband and I stayed in San Antonio, our 1st time here, for a couple nights before we drove to…read moreBandera to attend a very dear friend's wedding. My husband booked this hotel because of its convenient location, close to the River Walk and Alamo and most important, its in a very old and full of history building. We both really enjoyed our stay. The hotel was clean with the most comfortable beds and pillows and the very fun and convenient breakfasts and dinners/drinks. The beds and pillows were so comfy, we slept for almost 12 hours our first night... The foods, buffet style, were good, with many options. (They are comfort foods, if you expect high-end kind, it's not for you...) The customer services were what we appreciated and enjoyed the most. All of the staff, from the front desk hosts, to the managers, bartender (Annette), food service group... everyone was so friendly, nice, and welcoming. *The only "issue" that we experienced was the super loud, seemed like hours long, of car honkings, engines noice... of 1 night. But it wasn't the hotel's problem. The home team, The Spurs, won the game and the city was celebrating... Highly recommend this hotel and the services here... Thanks for showing us, the out-of-towners, the warm and hospitality of San Antonio/Texans that we heard so often before...

I've stayed at four- and five-star hotels and resorts around the world, and Mokara was truly…read moreexceptional. What set it apart wasn't simply the beautiful hotel or location -- it was the level of personal care. Ariel at the concierge desk was wonderful. She helped arrange safe airport transportation for my friend when she arrived before me and, when my flight was significantly delayed, made sure she could check in without me. Being stuck traveling and knowing she was in good hands was invaluable. We were welcomed with a personal note, fruit, flowers and champagne, and then surprised with more birthday treats during our spa day. Those thoughtful details made the entire stay feel special. And the SPA! Easily one of the best I've ever visited. Being able to truly relax before and after our treatments -- especially in the beautiful post-treatment lounge -- made it an experience rather than simply a massage appointment. Jessica gave me what was quite literally the best massage I've ever had (and I've had a lot of massages!). Even the little things stood out: complimentary morning coffee delivered through room service and an incredibly kind and helpful room-service attendant. Luxury hotels can have beautiful rooms and impressive amenities. What made Mokara exceptional was how genuinely cared for we felt from beginning to end. The personal touches made all the difference. Mokara will absolutely be at the top of my list the next time I'm in San Antonio. Five stars without hesitation.

I first stayed at the Mokara over 10 years ago. I remembered it being exceptional, so decided to…read morestay here again on this most recent visit to San Antonio. It was still AMAZING and left me wishing that I could stay longer! My King Room was huge and ultra clean and comfortable! Taking a break from work, I headed to the pool deck, which was small but sufficient and had comfortable chairs to sun in. I remembered an amazing redfish dish from Ostra, enjoyed so many years ago... I really wanted to eat at Ostra again this visit, because I saw redfish on the menu and wondered if it was really as good as my memory of it. I was initially bummed that Ostra was closed for a private event during my stay, BUT my disappointment quickly turned to excitement when I saw the same dish offered on the room service menu. YES!! It was as good if not better than my memory of it! Finally and importantly, the individuals working in valet, front desk, and room service were so service driven and friendly! Overall, I cannot wait to stay at the Mokara again in the hopefully, not so distant future!

Hotel Emma is beautiful. What a nice anchor for The Pearl…read more The lobby is stunning, the way they have kept the old feel of this brewery and incorporated architectural elements into it is a master work. We had dinner here for my friend's birthday at Supper and I purchased a few things for her in the gift shop. We had a very pleasant afternoon at this hotel enjoying the lobby, restaurant and gift shop and I would 100% stay here if I am ever back in San Antonio. Location is perfect on the River Walk and tons of fun things nearby for shopping and dining and walking. Lots of outdoor space with mini golf and a park with a water element for hot days.

Mother's Day weekend at the Hotel Emma was fantastic! Room, food, service, comfort and cleanliness…read moreall perfect! Chelsea, the Concierge, was incredible, as was Jason in the Library...First Class service from both!! Can't wait to return for another great experience!! 5 Stars!

This is my type of place... full of character and history. You'll never wonder if you're in Atlanta…read moreor Anchorage as with generic chain hotels. The appointments were top flight with a refrigerator stocked with beverages and robes awaiting your lounging pleasure. The coffee was like that served in the best European hotels. We enjoyed our morning coffee on the rooftop patio surrounded by ornate ironwork, cactus, treetops filled with signing birds and a view of the river walk. It doesn't get better than that.

Great location by the Riverwalk but away from all the chaos. We loved our room on the third floor…read morewith the extra tall ceiling. We had a shared terrace area that was perfect in the morning while we drank our coffee. Staff was friendly and the building is gorgeous and historic. Restaurant is currently closed for renovations.

A Perfect Return to Where Our Forever Began My husband and I…read moregot married at Hotel Valencia one year ago, so getting to return this weekend to celebrate our first wedding anniversary was incredibly special. As part of our wedding package, they were incredibly generous and included two complimentary nights at the hotel and dinner at Dorrego's for us to celebrate. They are truly the absolute best at what they do and really know how to celebrate their guests! Returning to the very place where we said "I do" was already emotional enough, but Hotel Valencia somehow made the experience even more memorable than our first stay. From the moment we arrived, the staff was exactly as we remembered them: kind, attentive, professional, thoughtful, and genuinely wonderful. Our room was absolutely gorgeous, and when we walked in on our first day, we found the sweetest surprise waiting for us: a bottle of champagne, chocolate-covered strawberries, and a congratulations message written in chocolate on the plate. I actually teared up a little! It was such a thoughtful and adorable gesture that truly made us feel seen, celebrated, and cared for. There is something so special about Hotel Valencia. The environment is exceptional, the service is always outstanding, and even their gorgeous signature scent instantly brings us back to memories of love, celebration, and adventure. Every little detail feels intentional and memorable. I am so incredibly thankful that we chose Hotel Valencia as the place to celebrate both our wedding and our first anniversary. It will forever hold such a special place in our hearts, and we cannot wait to return again and make even more memories there. Thank you, Hotel Valencia, for helping make two of the most meaningful celebrations of our lives absolutely unforgettable!

A Wonderful Stay at Hotel Valencia!…read more We absolutely loved our stay at Hotel Valencia on the San Antonio River Walk! The location is perfect step out the front door and you're right in downtown San Antonio. From the hotel restaurant, you can take the stairs or elevator directly down to the River Walk, which makes getting around so easy and convenient. What we especially loved is that this hotel has so much character and charm. It doesn't feel like one of those cookie-cutter chain hotels. We had a balcony, although it was simply too hot during our visit to sit outside and enjoy it. I'm sure it would be wonderful on a cooler evening! The bar and restaurant were both excellent, and the entire staff was friendly and welcoming. A special shout-out to the valet guys they provided wonderful service and were always so helpful. Great location, beautiful atmosphere, delicious food and drinks, and exceptional service. We would definitely stay here again when we're back in San Antonio!

Best point is that it's on the river. The Domingo restaurant patio is accessible from the river…read morealso. The bathroom was the best part of the room though. The minimalist design with concrete floor is nice. There is a Nespresso in the room Negative points: beds were lumpy, concrete floor gets cold to the touch at night-- bring your slippers! No room service after ten. Elevators are slow. Valet is $79 per night. You are paying for the convenience of being on the river . For same price you can get nicer amenities two blocks away.

We really wanted to like this hotel, but unfortunately, there were too many issues during our stay…read more One of the elevators was out of service, which created extremely long wait times for the two remaining elevators. They were already overcrowded, and staff were also using them to transport large carts, making the situation even more frustrating for guests. There was also an extremely long wait each time we requested our vehicle from valet, especially during checkout. We also had an unpleasant experience with one of the female bartenders, who was blatantly rude to us for no apparent reason. She walked away from us in the middle of our order and appeared visibly irritated with nearly everyone she assisted. The room itself was nice, but we had another issue with housekeeping. When we checked in, we were asked if we wanted housekeeping during our two-night stay, and we specifically said no. Despite that, housekeeping entered my room while we were away, removed and lost my personal towels, replacing them with hotel towels! They also entered my son's room and threw away a pizza that was in a pizza box sitting on his desk. It was food he had eaten for lunch that day and had not intended to throw away. For the amount of money we paid to stay here, I expected a much higher level of service and professionalism. Unfortunately, the chaotic atmosphere, poor communication, and lack of respect for our privacy made this a disappointing stay. I do not recommend staying at this hotel.

Grounds lovely. Front desk woman who checked us in on 7/1/26 talked too fast for my husband wearing…read morehearing aids. She had her routine down and wasn't communicating in a friendly way. Lazy River and pool were perfect temperatures. Family came for an afternoon to swim with us. JB's service is veerryyyy ssllloowwww! Waited 45 minutes for each midday order.

This is a hard review to write. On one hand I really enjoyed the activities .. the lagoon, lazy…read moreriver, food and drinks .. all excellent. However, the new rooms look nice but function poorly. If you are sharing the room, you cannot dress in that bathroom.. it is too small to breathe in. The outlets are few and hard to locate. The idea of motion lights under the bed sounded good but wow they are bright and wake up others. Then there is the price. I cannot justify paying this much for a few days .. literally we did it all and did not hold back.. room with patio, valet, pedicures, lagoon canopy, lazy river, breakfast buffet, nightly happy hour and steak house one night. 2 nights, 3 days ... $3400 for 2 people.

My experience at this hotel was magical. When I arrived Ruben and his staff took my car and my…read moreheart. What a group of funny kind professionals. The front desk staff were so kind. I had booked us for two nights but for some reason only one night was showing. The manager jumped on it and made the appropriate changes immediately. Stone, Melinda, Jason and Jslyn were great. Every question answered no matter how silly and they even made me a new key when I had to go back to the room after checkout to retrieve my coffee. The consigner Rina grabbed our luggage cart and took us to our room. She told us about all the local restaurants what to expect with the food and service and the spa services. When I returned to my room to get my coffee the key did not work. the housekeeper cleaning the room across the hall opened the door for me. Brianna in the coffee shop was making me an Americano that I asked for when I realized I had asked for the wrong thing, I just wanted regular coffee. In the middle of making the order she switched to making the regular coffee, no grumbling or body language that indicated irritation just a smile. The most meaningful thing happened at the pool. I was up early writing and had pulled out a very heavy chair to prop my feet on. When leaving I started to put it back. A little old lady Miss Anderson put her hand up to stop me, when I protested she smiled and said no you go on I got this. Rusty Wallace is the general manager of this property and I cannot imagine a better boss because the proof is in his staff. if you ever have a chance to stay here do it. it is worth every penny. Devo Carpenter

Spent the last couple week at this hotel . The spa was above and beyond. Staff at the front desk…read morewere extra friendly (Stone) . Armando was my valet and treated me like vip every morning when I left for work and every evening b when I came back . He knew me by name which made me feel very special . I will definitely stay again in the future .

The Embassy Suites was a perfect location for our two night stay in San Antonio. The valet…read moreparking was $60.00 per night or there is a public lot across the street which I didn't see how much to park there n we opted for convenience. The valet team were very courteous. While I did do online check in, I asked upon arrival,if they had any river walk view rooms available. They did not have a king suite, but did have a two queen available. We opted to switch. Fay was great with customer service ! Pleasant and professional ! ! They even had a personalized welcome on the TV by the time we got there! Gotta love the small details! Technology helping with a good customer experience. There is a very narrow balcony with two chairs, we used it in the evening and to watch the lovely sun rise. Our room was very spacious. Really liked the glass door refrigerator so I could see how many water bottles we had left. Hahaha. We walked everywhere from this location! Early morning to the Alamo and back for a refreshing dip in the pool before walking to go out for the evening ! Their breakfast buffet is superb. A great variety and the omelette station is excellent. You choose what you like, then the gentleman will put it together! It was delicious. The host Amber was friendly and told us about the San Antonio Saga at the San Fernando Cathedral. She also told us about the Pearl District, but I don't think we will have time to visit this trip. The happy hour was nice. The bartender Steve hustled when they got busy! He smiled and was very appreciative of tips!. I think most people forget the importance of tips to these guys! The snacks the first night were mixed snacks and goldfish, chips and salsa and tomatillo sauce veggie platter and crackers. (Oddly, no cheese for the crackers) the second night, chips and fresh made onion dip and cheese and crackers. Great stay at a nice location!

Typical Hilton Experience. Great service, centralized location on the corner of Soledad and Houston…read moreStreets. Clean rooms and breakfast and dinner options onsite. Access to the Riverwalk, pool area fitness area, business center and conference rooms.

Disclaimer: This review is for their excellent valet service and courtesy EV charging. My hotel did…read morenot offer an EV charger, but the Hyatt Regency was just a block or so away and it popped up in my EV charger Google search. When I got to their valet I explained how I was not staying with them but I needed an overnight charge so that I can make it back to Austin the next morning. They were super nice and helpful and explained how the charger was in use but that it would be freed up soon. They promised to do it for me so I didn't have to worry about waiting on the other vehicle. The next morning my 2020 Nissan LEAF was fully charged and ready to go! Additional disclaimer: I'm not sure what brand they have but I got a sense that it might be a Tesla level 2 charger (AKA "destination charger"). So while my LEAF has a standard J1772 port, I also happen to have a quality NACS to J1772 adapter. So good idea to have one just in case, because I can't verify what type they use. Just a heads up it got my attention when the valet asked me if I had an adapter. Anyway, shout out to the valet staff. I am so sorry I forgot the name of the person who retrieved my car, he was great and when I dropped it off, Armando and Alec were super courteous and helpful as well. I realize valet companies are not part of the hotel, but they are often times your first interaction/impression, and these guys are top notch. One more disclaimer: overnight parking is quite expensive, but it was just a little more than my hotel would have charged me anyway. So while very convenient, this was not cheap.

What a wonderful experience Personable, helpful staff…read moreQuiet room Comfy beds Great blackout curtains Refrigerator in the room Coffee in the room Fantastic location Absolutely perfect