Hello, my name is Paul Garza my family and I have stayed at many hotel and resorts throughout the…read moreyears and Dury plaza has been the far most best experience stay ever front counter was very helpful and experienced, I could tell very quickly valet as well, But very most of all I would like to give a huge and top review to is Bryan in hospitality this young man was very very helpful knowledgeable .Thank you again Bryan for make my family and my stay comfortable hope you go far in life. Thanks again. Paul Garza.

Checked in today and so far everything is perfect! The 5-7pm dinner and drinks, perfect and the…read morelocation is adjacent to the riverwalk! I love the spaciousness of the room and the shower (pressure/hot) on point! I will definitely stay here again! Oh and the lady that checked me in was amazing! I love good customer service and she was very patient kind and joyful!

I've stayed at four- and five-star hotels and resorts around the world, and Mokara was truly…read moreexceptional. What set it apart wasn't simply the beautiful hotel or location -- it was the level of personal care. Ariel at the concierge desk was wonderful. She helped arrange safe airport transportation for my friend when she arrived before me and, when my flight was significantly delayed, made sure she could check in without me. Being stuck traveling and knowing she was in good hands was invaluable. We were welcomed with a personal note, fruit, flowers and champagne, and then surprised with more birthday treats during our spa day. Those thoughtful details made the entire stay feel special. And the SPA! Easily one of the best I've ever visited. Being able to truly relax before and after our treatments -- especially in the beautiful post-treatment lounge -- made it an experience rather than simply a massage appointment. Jessica gave me what was quite literally the best massage I've ever had (and I've had a lot of massages!). Even the little things stood out: complimentary morning coffee delivered through room service and an incredibly kind and helpful room-service attendant. Luxury hotels can have beautiful rooms and impressive amenities. What made Mokara exceptional was how genuinely cared for we felt from beginning to end. The personal touches made all the difference. Mokara will absolutely be at the top of my list the next time I'm in San Antonio. Five stars without hesitation.

I first stayed at the Mokara over 10 years ago. I remembered it being exceptional, so decided to…read morestay here again on this most recent visit to San Antonio. It was still AMAZING and left me wishing that I could stay longer! My King Room was huge and ultra clean and comfortable! Taking a break from work, I headed to the pool deck, which was small but sufficient and had comfortable chairs to sun in. I remembered an amazing redfish dish from Ostra, enjoyed so many years ago... I really wanted to eat at Ostra again this visit, because I saw redfish on the menu and wondered if it was really as good as my memory of it. I was initially bummed that Ostra was closed for a private event during my stay, BUT my disappointment quickly turned to excitement when I saw the same dish offered on the room service menu. YES!! It was as good if not better than my memory of it! Finally and importantly, the individuals working in valet, front desk, and room service were so service driven and friendly! Overall, I cannot wait to stay at the Mokara again in the hopefully, not so distant future!

Mother's Day weekend at the Hotel Emma was fantastic! Room, food, service, comfort and cleanliness…read moreall perfect! Chelsea, the Concierge, was incredible, as was Jason in the Library...First Class service from both!! Can't wait to return for another great experience!! 5 Stars!

On a previous stop in San Antonio my wife and I fell in love with the story and design of Hotel…read moreEmma, so we then made it a point to stay at this fabulous hotel for our upcoming anniversary. I could go on for many paragraphs about how great our stay was at Hotel Emma but I will keep it short as this is something you just need to experience. First off, from checking in to, room service, to drinks in the Library, to our checkout, the staff was fantastic, friendly, and there to assist with absolutely anything you needed or wanted. Even the room service staff was top notch! The rooms were beautiful and well set up for comfort and luxury. Even the bathroom was luxurious and inviting. We enjoyed checking out the Private Library while having cocktails and learning even more about this fascinating building from the new and friendly Concierge. The pool was beautiful, warm and inviting and offered an interesting view from one of the upper floors. The Hotel bar offered some great perks for guest, private upstairs access away from the crowds, top notch service and attention from the staff and the opportunity to spend some time sipping cocktails on the couch in private in an old 28,000 gallon beer finishing tank. Having coffee and pastries on a beautiful outdoor patio in the morning was also another great opportunity. There was close access to many different places in the Peal Brewing square area adjacent to Hotel Emma including a great morning street fair on Sunday. Hotel Emma is the only 5 Star Hotel that we are aware of in Texas and also provided an outstanding Michelien rated restaurant for dinner (separate review). Over all, we can not find one thing we were unhappy with during our stay at Hotel Emma, other than the fact that our stay was far too short. If you are looking for the ultimate in Hotel stays/service, you MUST take some time and come for a stay. We will definitely be returning to Hotel Emma on our next trip to San Antonio.

This is my type of place... full of character and history. You'll never wonder if you're in Atlanta…read moreor Anchorage as with generic chain hotels. The appointments were top flight with a refrigerator stocked with beverages and robes awaiting your lounging pleasure. The coffee was like that served in the best European hotels. We enjoyed our morning coffee on the rooftop patio surrounded by ornate ironwork, cactus, treetops filled with signing birds and a view of the river walk. It doesn't get better than that.

Great location by the Riverwalk but away from all the chaos. We loved our room on the third floor…read morewith the extra tall ceiling. We had a shared terrace area that was perfect in the morning while we drank our coffee. Staff was friendly and the building is gorgeous and historic. Restaurant is currently closed for renovations.

A Perfect Return to Where Our Forever Began My husband and I…read moregot married at Hotel Valencia one year ago, so getting to return this weekend to celebrate our first wedding anniversary was incredibly special. As part of our wedding package, they were incredibly generous and included two complimentary nights at the hotel and dinner at Dorrego's for us to celebrate. They are truly the absolute best at what they do and really know how to celebrate their guests! Returning to the very place where we said "I do" was already emotional enough, but Hotel Valencia somehow made the experience even more memorable than our first stay. From the moment we arrived, the staff was exactly as we remembered them: kind, attentive, professional, thoughtful, and genuinely wonderful. Our room was absolutely gorgeous, and when we walked in on our first day, we found the sweetest surprise waiting for us: a bottle of champagne, chocolate-covered strawberries, and a congratulations message written in chocolate on the plate. I actually teared up a little! It was such a thoughtful and adorable gesture that truly made us feel seen, celebrated, and cared for. There is something so special about Hotel Valencia. The environment is exceptional, the service is always outstanding, and even their gorgeous signature scent instantly brings us back to memories of love, celebration, and adventure. Every little detail feels intentional and memorable. I am so incredibly thankful that we chose Hotel Valencia as the place to celebrate both our wedding and our first anniversary. It will forever hold such a special place in our hearts, and we cannot wait to return again and make even more memories there. Thank you, Hotel Valencia, for helping make two of the most meaningful celebrations of our lives absolutely unforgettable!

A Wonderful Stay at Hotel Valencia!…read more We absolutely loved our stay at Hotel Valencia on the San Antonio River Walk! The location is perfect step out the front door and you're right in downtown San Antonio. From the hotel restaurant, you can take the stairs or elevator directly down to the River Walk, which makes getting around so easy and convenient. What we especially loved is that this hotel has so much character and charm. It doesn't feel like one of those cookie-cutter chain hotels. We had a balcony, although it was simply too hot during our visit to sit outside and enjoy it. I'm sure it would be wonderful on a cooler evening! The bar and restaurant were both excellent, and the entire staff was friendly and welcoming. A special shout-out to the valet guys they provided wonderful service and were always so helpful. Great location, beautiful atmosphere, delicious food and drinks, and exceptional service. We would definitely stay here again when we're back in San Antonio!

Best point is that it's on the river. The Domingo restaurant patio is accessible from the river…read morealso. The bathroom was the best part of the room though. The minimalist design with concrete floor is nice. There is a Nespresso in the room Negative points: beds were lumpy, concrete floor gets cold to the touch at night-- bring your slippers! No room service after ten. Elevators are slow. Valet is $79 per night. You are paying for the convenience of being on the river . For same price you can get nicer amenities two blocks away.

Probably one of my favorites in the San Antonio area. Great location right in the heart of…read moreRiverwalk (could be a plus or minus depending on your perspective). Cute boutique Hilton property with modern design and aesthetic. Deluxe king was spacious, bathroom area separated by a barn door. Vanity outside the shower / toilet, and plenty of room in both. No closet per se, exposed area for things that need to be hanged, with a few drawers built in. Nespresso machine and a small fridge were convenient. Apparently even-numbered floors are getting upgraded so there was no ice machine on my floor (not the one above and below me for that matter oddly). Front desk was nice enough to send up some ice. The property is valet only, and price is quite steep, but the attendants were probably one of the most helpful and friendly I've come across in my years of travel. There's a restaurant in the lower floor that was quite popular ; wait was 3 hrs one night for a table. I opted for the 3rd floor bar which have more limited food selection, but I was able to find a seat at the bar all the nights I was there. I'll definitely be back next time I'm in town.

Grounds lovely. Front desk woman who checked us in on 7/1/26 talked too fast for my husband wearing…read morehearing aids. She had her routine down and wasn't communicating in a friendly way. Lazy River and pool were perfect temperatures. Family came for an afternoon to swim with us. JB's service is veerryyyy ssllloowwww! Waited 45 minutes for each midday order.

This review is for a day pass for the "waterpark". You will pay 75$ a piece for access to a kiddie…read morepool, a children's waterslide, a lazy river and a 21 and up wading pool and hot tub. If you're the type to laze by a river, and you've already got a room here, absolutely check it out, BUT dont spend 75/piece to tan here. If youre not taking kids don't do it! You do not get access to where you can actually swim, nothing gets deeper than 3 feet. You do not get access to the new "lagoon" area. There are no changing rooms, and only 2 restrooms for all the people there. If you dont want to trek your wet self through the lobby to your car, you'll be changing in 1 of the restroom stalls. If you are taking kids, trust me.....get the sea world passes and a meal pass, the cost is the same and everyone will have a lot more fun!!!

My experience at this hotel was magical. When I arrived Ruben and his staff took my car and my…read moreheart. What a group of funny kind professionals. The front desk staff were so kind. I had booked us for two nights but for some reason only one night was showing. The manager jumped on it and made the appropriate changes immediately. Stone, Melinda, Jason and Jslyn were great. Every question answered no matter how silly and they even made me a new key when I had to go back to the room after checkout to retrieve my coffee. The consigner Rina grabbed our luggage cart and took us to our room. She told us about all the local restaurants what to expect with the food and service and the spa services. When I returned to my room to get my coffee the key did not work. the housekeeper cleaning the room across the hall opened the door for me. Brianna in the coffee shop was making me an Americano that I asked for when I realized I had asked for the wrong thing, I just wanted regular coffee. In the middle of making the order she switched to making the regular coffee, no grumbling or body language that indicated irritation just a smile. The most meaningful thing happened at the pool. I was up early writing and had pulled out a very heavy chair to prop my feet on. When leaving I started to put it back. A little old lady Miss Anderson put her hand up to stop me, when I protested she smiled and said no you go on I got this. Rusty Wallace is the general manager of this property and I cannot imagine a better boss because the proof is in his staff. if you ever have a chance to stay here do it. it is worth every penny. Devo Carpenter

Spent the last couple week at this hotel . The spa was above and beyond. Staff at the front desk…read morewere extra friendly (Stone) . Armando was my valet and treated me like vip every morning when I left for work and every evening b when I came back . He knew me by name which made me feel very special . I will definitely stay again in the future .

My wife and I stayed at the Embassy Suites Riverwalk for three nights in late June/early July. All…read moreemployees I encountered were super friendly and helpful. We arrived around 1:00 PM on a Sunday. I had a rental car that I was returning shortly. The valet was great with helping get the car unloaded and keeping it nearby so I could return the rental/not pay to park for that 20-30 minutes. The front desk was able to accommodate and give me my room at 1:00 PM. The room was a great size, clean, and comfortable. We enjoyed the evening reception with some snacks and cocktails. I enjoyed the rum punch while my wife had wine. Breakfast was equally good. Lines were manageable and the food quality was excellent. My wife had omelettes two of the morning. I used the fitness room each morning which was clean and had enough options. I didn't make it to the pool but my wife did. The Riverwalk was right there, 10 minute walk to the Market Square, 15-20 minute to the Convention Center and Alamo. Bed/pillows were comfortable. We had housekeeping come daily which was nice. I thoroughly enjoyed my stay here and would highly recommend. San Antonio is a great city and the Embassy Suites makes your visit a little better.

Very clean hotel ,the service average ,parking pricey at 55 a night, the room ok but no…read morecomplementary waters seriously we are over 65 need to take our meds the breakfast we're ok. The coffee horrible. The valets were top notch Patrick was on it.

Disclaimer: This review is for their excellent valet service and courtesy EV charging. My hotel did…read morenot offer an EV charger, but the Hyatt Regency was just a block or so away and it popped up in my EV charger Google search. When I got to their valet I explained how I was not staying with them but I needed an overnight charge so that I can make it back to Austin the next morning. They were super nice and helpful and explained how the charger was in use but that it would be freed up soon. They promised to do it for me so I didn't have to worry about waiting on the other vehicle. The next morning my 2020 Nissan LEAF was fully charged and ready to go! Additional disclaimer: I'm not sure what brand they have but I got a sense that it might be a Tesla level 2 charger (AKA "destination charger"). So while my LEAF has a standard J1772 port, I also happen to have a quality NACS to J1772 adapter. So good idea to have one just in case, because I can't verify what type they use. Just a heads up it got my attention when the valet asked me if I had an adapter. Anyway, shout out to the valet staff. I am so sorry I forgot the name of the person who retrieved my car, he was great and when I dropped it off, Armando and Alec were super courteous and helpful as well. I realize valet companies are not part of the hotel, but they are often times your first interaction/impression, and these guys are top notch. One more disclaimer: overnight parking is quite expensive, but it was just a little more than my hotel would have charged me anyway. So while very convenient, this was not cheap.

What a wonderful experience Personable, helpful staff…read moreQuiet room Comfy beds Great blackout curtains Refrigerator in the room Coffee in the room Fantastic location Absolutely perfect