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    Hotel Gibbs Downtown San Antonio Riverwalk

    3.9 (138 reviews)
    Open • Open 24 hours
    Updated over 3 months ago

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    JiHae L.

    Great location and right across the street from the Alamo. However, there were some issues with my stay. Upon checking in I was notified that the spectrum cable tv in the rooms were out. At night, I noticed stains on my bedding, on my pillow cases and comforter. Since the person at the front desk couldn't leave his post, I had to change the sheets and bring up everything myself. Also, I had to bring all the items to the front desk. It wasn't fun changing everything when I was ready to go to sleep. Anyways, another night a roach was found underneath the toilet roaming about. I killed the roach quickly and was wary about leaving things on the floor. A few days later, the cable TV was out again. I did try the breakfast items, but I found hair by a tortilla wrap. So that made me concerned with what other foods may have hair. This is why I am giving this hotel a below average rating.

    Inside hallway
    Jarvas H.

    I had a wonderful stay at Hotel Gibbs. The customer service was excellent, with staff going above and beyond to help with any inquiries or local recommendations. The complimentary breakfast was a highlight, offering freshly cooked breakfast tacos, fresh fruit, juices, and coffee. Being a historic landmark, the hotel's decor felt timeless, featuring beautiful mosaic, marble, and wood accents that gave it a classic vibe. Its prime location, just diagonally from the Alamo, made it easy to explore downtown San Antonio. Fall is an especially great time to stay here!!! Enjoy!!

    Hotel lobby.
    Erik E.

    The Hotel Gibbs was a really unique historical hotel located directly across the street from the Alamo! It was located within 5 minutes of everything from the alamo, to the Riverwalk, to the historic downtown district it is a fascinating 1909 Hotel that has been maintained with comfortable rooms and comfortable beds. I would definitely recommend staying here if you are visiting the Alamo and the immediate area. *I also recommend booking on Expedia as you can probably get a discount on your stay here. I called before arriving to verify our room and also the parking situation. I will note that there is not any free local parking so you should take into account that each night you will pay an additional $45 parking fee. However that includes valet which is done through an app once you arrive. The valet parking staff is very friendly and also very efficient and I appreciated their services. Upon arriving, there is 24/7 staff at the desk. We were given keys for our room and very pleased with the unique historic qualities of the building. There are modern elevators and the rooms have been restored and maintained very well. It's fascinating because you'll feel like you're in an old official city building however once you enter the rooms you'll be quite pleasantly surprised. We got a room with two queen beds in a nice sized room, a private bathroom, refrigerator and also a K-Cup coffee maker. The beds were extremely comfortable and the temperature and cleanliness of the room were quite pleasing. There is even an additional closet with the store your suitcases if need be. I really like the breakfast buffet served in the mornings. All of the scrambled eggs, bacon, sausage, biscuits and gravy we're all fresh and not made from powdered eggs which I appreciate. The hotel does not have a Starbucks like coffee service in the building however just within two blocks or less there is the Crockett Hotel which I would recommend going for excellent gourmet crafted coffees/frappes. We were very pleased that it was located in a safe area directly across from the Alamo where there is 24/7 Sheriff services and it's actually across the street from the police station. It's a very quiet area as opposed to a couple of blocks out where there's more homeless people. But don't be alarmed because it is safe to walk around the local area at night with so much police around. The staff was very friendly and responsive. My only disappointment was that out of our three nights stay, the cleaning service failed to turn our beds and clean our rooms for 2 days. I'm not sure what the issue was but the front desk apologize and made sure that our room was appropriately cleaned and stocked. *There was not a bathtub in the room, but only a shower stall in case you have intentions of taking a bath. Overall, we had a very pleasant stay here! I definitely give this place two thumbs up and it would have given it five stars but due to the limited room cleaning service I can only give it four. However, I would highly recommend staying at the Hotel Gibbs! Great location, great valet parking and staff and very comfortable!

    Free wine tasting
    Jennifer S.

    Historic, modern, sleek, friendly, convenient, & overall great experience. I know I give out a lot of 5 stars but I only ask for a few things. 1. Great customer service - the caveat is, it has to be genuine. I hate forced service and every single person here was SO friendly. I'm a native San Antonionian and I know we can be nice but I guess I never realized how friendly we really are. From Sarah at the front desk, to the door men helping with my luggage, to the guy who did our wine tasting. 2. Clean - the rooms were spotless, the building is historic so there is some wear and tear but it's minimal. Gibbs has done a fantastic job of preserving the fine details of the building and and even better job of providing some facts about some historical things they've preserved all while maintaining a clean space. 3. Convenience - the Alamo is literally across the street. But I've been there so many times. There are some great local spots in and around the hotel. The walking paths are great and a short 5 minute walk takes me deeper into the city center! We're already planning our stay for next year during fiesta but this time we're staying the whole weekend. PS there was a breakfast included, but we ended up going to a local spot instead because we've always wanted to try it and we went early enough in the morning to where there was no line. I did see people walking around with breakfast. I just didn't get a chance to take a look at it, but heard it was good. PSS there's also a lovely wine tasting made from flowers not grapes. If you like sweet wines this may not be for you, but a wine lover should check it out! We left with a bottle of Dande!

    While this part of the elevator is no longer operational, it is still beautiful!
    Samantha B.

    My one night stay at Hotel Gibbs may have been short but it was certainly memorable! I am a huge fan of historical experiences rather than new and trendy places to stay, and HG supplied exactly what I was looking for. With little pieces of history tucked away in each corner, there was enough to explore to keep me going yet the updates to allow for a comfortable stay were just right! Rooms are small, but what could you expect for renovated office spaces? For what it lacks in size, it makes up for in beauty and location. Tucked away in what felt like a very safe corner of busy downtown, you are not only a stones throw away from The Alamo- you are quite literally sleeping on the original grounds of the mission's complex. Touted as haunted for that very reason, I do have to divulge we heard some weirdly inexplainable noises at about 2 am. And unless a hotel employee was for some reason dragging chains around the floor for fun...I fear we may have experienced a glimpse of the haunt! Your stay provides a free wine tasting at Florvino (DO recommend) as well as complimentary breakfast, however, the food is no different from what you'd find at any chain hotel so it's boasts of signature breakfast tacos did feel a little embellished. That, along with staff who were not rude but also not friendly, more so just...there, is my only reason for four stars. Regardless, I would recommend this hotel to anyone wishing to stay in the heart of downtown and can imagine that someday maybe I will return to see if I can't get to the bottom of those mysterious sounds.

    Hallway view of room door

    Hotel was exactly as displayed in pictures posted by hotel. Very clean and comfortable, AC, desk, mini fridge for cooling beverages and Keurig in room. Complimentary wine tasting for two, with wines made from flowers. Excellent guest-customer service from front desk, wine tasting, coffee-breakfast bar and checkout. Very nice, quaint hotel stay.

    View from the bed; good use of space in a small room
    Deanna J.

    I was looking for a reasonably priced hotel in downtown San Antonio for a staycation for my husband and I and this was certainly it. Walking distance to the Alamo let's you know just how downtown it was. It was way too hot to walk anywhere for us, but it's a great selling point for this hotel. The room was very comfortable, and had the basics of what every somewhat upscale hotel has (i.e. modern decor, bath gel, etc). The room had a Keurig, but they failed to provide bottled water so there was no way to make coffee other than to use water from the sink from bathroom (HARD pass). There is no carpet throughout the hotel so there is an echo everywhere making it mildly annoying when people were in the hallways having what felt like ridiculously loud conversations. Fortunately, it was usual after 9 am before this happened so we could still enjoy sleeping in. I'd definitely return to the hotel. Reasonably priced valet parking ($36/night), a bar (Taproom 1909) downstairs that serves as the space for the free breakfast taco bar each morning from 7 am to 10 am, make it a pretty perfect place for a short getaway to San Antonio.

    The Alamo
    Gladys C.

    Hotel Gibbs is located by the Alamo in San Antonio. The hotel has parking but it is valet only. The valets are great. The staff at the hotel are friendly and knowledgable of the area around the hotel. There are free buffet style breakfasts and free fruit and spa like water. The hotel use to be a bank or post office and you can see some old items there in the hotel. The room I had was modern and it had a huge shower. The wifi is free and there is a desk in the room to work at. Housekeeping will come in during the morning and tidy up the room if you'd like. I was recommended to stay at the hotel to get to be up close to see the Alamo. I walked right across the street and saw the Alamo. There are a lot of interesting shops along the street and a river walk. I recommend the hotel.

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    Page 1 of 4

    Ask the Community - Hotel Gibbs Downtown San Antonio Riverwalk

    Review Highlights - Hotel Gibbs Downtown San Antonio Riverwalk

    “Hotel Gibbs is perfectly located downtown close to the River Walk, River Center Mall, The Alamo, restaurants, and bars!”

    Mentioned in 17 reviews

    Read more highlights

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    Checked in today and so far everything is perfect! The 5-7pm dinner and drinks, perfect and the…read morelocation is adjacent to the riverwalk! I love the spaciousness of the room and the shower (pressure/hot) on point! I will definitely stay here again! Oh and the lady that checked me in was amazing! I love good customer service and she was very patient kind and joyful!

    My husband and I stayed in San Antonio, our 1st time here, for a couple nights before we drove to…read moreBandera to attend a very dear friend's wedding. My husband booked this hotel because of its convenient location, close to the River Walk and Alamo and most important, its in a very old and full of history building. We both really enjoyed our stay. The hotel was clean with the most comfortable beds and pillows and the very fun and convenient breakfasts and dinners/drinks. The beds and pillows were so comfy, we slept for almost 12 hours our first night... The foods, buffet style, were good, with many options. (They are comfort foods, if you expect high-end kind, it's not for you...) The customer services were what we appreciated and enjoyed the most. All of the staff, from the front desk hosts, to the managers, bartender (Annette), food service group... everyone was so friendly, nice, and welcoming. *The only "issue" that we experienced was the super loud, seemed like hours long, of car honkings, engines noice... of 1 night. But it wasn't the hotel's problem. The home team, The Spurs, won the game and the city was celebrating... Highly recommend this hotel and the services here... Thanks for showing us, the out-of-towners, the warm and hospitality of San Antonio/Texans that we heard so often before...

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    I've stayed at four- and five-star hotels and resorts around the world, and Mokara was truly…read moreexceptional. What set it apart wasn't simply the beautiful hotel or location -- it was the level of personal care. Ariel at the concierge desk was wonderful. She helped arrange safe airport transportation for my friend when she arrived before me and, when my flight was significantly delayed, made sure she could check in without me. Being stuck traveling and knowing she was in good hands was invaluable. We were welcomed with a personal note, fruit, flowers and champagne, and then surprised with more birthday treats during our spa day. Those thoughtful details made the entire stay feel special. And the SPA! Easily one of the best I've ever visited. Being able to truly relax before and after our treatments -- especially in the beautiful post-treatment lounge -- made it an experience rather than simply a massage appointment. Jessica gave me what was quite literally the best massage I've ever had (and I've had a lot of massages!). Even the little things stood out: complimentary morning coffee delivered through room service and an incredibly kind and helpful room-service attendant. Luxury hotels can have beautiful rooms and impressive amenities. What made Mokara exceptional was how genuinely cared for we felt from beginning to end. The personal touches made all the difference. Mokara will absolutely be at the top of my list the next time I'm in San Antonio. Five stars without hesitation.

    I first stayed at the Mokara over 10 years ago. I remembered it being exceptional, so decided to…read morestay here again on this most recent visit to San Antonio. It was still AMAZING and left me wishing that I could stay longer! My King Room was huge and ultra clean and comfortable! Taking a break from work, I headed to the pool deck, which was small but sufficient and had comfortable chairs to sun in. I remembered an amazing redfish dish from Ostra, enjoyed so many years ago... I really wanted to eat at Ostra again this visit, because I saw redfish on the menu and wondered if it was really as good as my memory of it. I was initially bummed that Ostra was closed for a private event during my stay, BUT my disappointment quickly turned to excitement when I saw the same dish offered on the room service menu. YES!! It was as good if not better than my memory of it! Finally and importantly, the individuals working in valet, front desk, and room service were so service driven and friendly! Overall, I cannot wait to stay at the Mokara again in the hopefully, not so distant future!

    Hotel Valencia Riverwalk, Valencia Hotel Collection - Complimentary coffee in the room

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    A Perfect Return to Where Our Forever Began My husband and I…read moregot married at Hotel Valencia one year ago, so getting to return this weekend to celebrate our first wedding anniversary was incredibly special. As part of our wedding package, they were incredibly generous and included two complimentary nights at the hotel and dinner at Dorrego's for us to celebrate. They are truly the absolute best at what they do and really know how to celebrate their guests! Returning to the very place where we said "I do" was already emotional enough, but Hotel Valencia somehow made the experience even more memorable than our first stay. From the moment we arrived, the staff was exactly as we remembered them: kind, attentive, professional, thoughtful, and genuinely wonderful. Our room was absolutely gorgeous, and when we walked in on our first day, we found the sweetest surprise waiting for us: a bottle of champagne, chocolate-covered strawberries, and a congratulations message written in chocolate on the plate. I actually teared up a little! It was such a thoughtful and adorable gesture that truly made us feel seen, celebrated, and cared for. There is something so special about Hotel Valencia. The environment is exceptional, the service is always outstanding, and even their gorgeous signature scent instantly brings us back to memories of love, celebration, and adventure. Every little detail feels intentional and memorable. I am so incredibly thankful that we chose Hotel Valencia as the place to celebrate both our wedding and our first anniversary. It will forever hold such a special place in our hearts, and we cannot wait to return again and make even more memories there. Thank you, Hotel Valencia, for helping make two of the most meaningful celebrations of our lives absolutely unforgettable!

    A Wonderful Stay at Hotel Valencia!…read more We absolutely loved our stay at Hotel Valencia on the San Antonio River Walk! The location is perfect step out the front door and you're right in downtown San Antonio. From the hotel restaurant, you can take the stairs or elevator directly down to the River Walk, which makes getting around so easy and convenient. What we especially loved is that this hotel has so much character and charm. It doesn't feel like one of those cookie-cutter chain hotels. We had a balcony, although it was simply too hot during our visit to sit outside and enjoy it. I'm sure it would be wonderful on a cooler evening! The bar and restaurant were both excellent, and the entire staff was friendly and welcoming. A special shout-out to the valet guys they provided wonderful service and were always so helpful. Great location, beautiful atmosphere, delicious food and drinks, and exceptional service. We would definitely stay here again when we're back in San Antonio!

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    Best point is that it's on the river. The Domingo restaurant patio is accessible from the river…read morealso. The bathroom was the best part of the room though. The minimalist design with concrete floor is nice. There is a Nespresso in the room Negative points: beds were lumpy, concrete floor gets cold to the touch at night-- bring your slippers! No room service after ten. Elevators are slow. Valet is $79 per night. You are paying for the convenience of being on the river . For same price you can get nicer amenities two blocks away.

    We really wanted to like this hotel, but unfortunately, there were too many issues during our stay…read more One of the elevators was out of service, which created extremely long wait times for the two remaining elevators. They were already overcrowded, and staff were also using them to transport large carts, making the situation even more frustrating for guests. There was also an extremely long wait each time we requested our vehicle from valet, especially during checkout. We also had an unpleasant experience with one of the female bartenders, who was blatantly rude to us for no apparent reason. She walked away from us in the middle of our order and appeared visibly irritated with nearly everyone she assisted. The room itself was nice, but we had another issue with housekeeping. When we checked in, we were asked if we wanted housekeeping during our two-night stay, and we specifically said no. Despite that, housekeeping entered my room while we were away, removed and lost my personal towels, replacing them with hotel towels! They also entered my son's room and threw away a pizza that was in a pizza box sitting on his desk. It was food he had eaten for lunch that day and had not intended to throw away. For the amount of money we paid to stay here, I expected a much higher level of service and professionalism. Unfortunately, the chaotic atmosphere, poor communication, and lack of respect for our privacy made this a disappointing stay. I do not recommend staying at this hotel.

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    My experience at this hotel was magical. When I arrived Ruben and his staff took my car and my…read moreheart. What a group of funny kind professionals. The front desk staff were so kind. I had booked us for two nights but for some reason only one night was showing. The manager jumped on it and made the appropriate changes immediately. Stone, Melinda, Jason and Jslyn were great. Every question answered no matter how silly and they even made me a new key when I had to go back to the room after checkout to retrieve my coffee. The consigner Rina grabbed our luggage cart and took us to our room. She told us about all the local restaurants what to expect with the food and service and the spa services. When I returned to my room to get my coffee the key did not work. the housekeeper cleaning the room across the hall opened the door for me. Brianna in the coffee shop was making me an Americano that I asked for when I realized I had asked for the wrong thing, I just wanted regular coffee. In the middle of making the order she switched to making the regular coffee, no grumbling or body language that indicated irritation just a smile. The most meaningful thing happened at the pool. I was up early writing and had pulled out a very heavy chair to prop my feet on. When leaving I started to put it back. A little old lady Miss Anderson put her hand up to stop me, when I protested she smiled and said no you go on I got this. Rusty Wallace is the general manager of this property and I cannot imagine a better boss because the proof is in his staff. if you ever have a chance to stay here do it. it is worth every penny. Devo Carpenter

    Spent the last couple week at this hotel . The spa was above and beyond. Staff at the front desk…read morewere extra friendly (Stone) . Armando was my valet and treated me like vip every morning when I left for work and every evening b when I came back . He knew me by name which made me feel very special . I will definitely stay again in the future .

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    The Embassy Suites was a perfect location for our two night stay in San Antonio. The valet…read moreparking was $60.00 per night or there is a public lot across the street which I didn't see how much to park there n we opted for convenience. The valet team were very courteous. While I did do online check in, I asked upon arrival,if they had any river walk view rooms available. They did not have a king suite, but did have a two queen available. We opted to switch. Fay was great with customer service ! Pleasant and professional ! ! They even had a personalized welcome on the TV by the time we got there! Gotta love the small details! Technology helping with a good customer experience. There is a very narrow balcony with two chairs, we used it in the evening and to watch the lovely sun rise. Our room was very spacious. Really liked the glass door refrigerator so I could see how many water bottles we had left. Hahaha. We walked everywhere from this location! Early morning to the Alamo and back for a refreshing dip in the pool before walking to go out for the evening ! Their breakfast buffet is superb. A great variety and the omelette station is excellent. You choose what you like, then the gentleman will put it together! It was delicious. The host Amber was friendly and told us about the San Antonio Saga at the San Fernando Cathedral. She also told us about the Pearl District, but I don't think we will have time to visit this trip. The happy hour was nice. The bartender Steve hustled when they got busy! He smiled and was very appreciative of tips!. I think most people forget the importance of tips to these guys! The snacks the first night were mixed snacks and goldfish, chips and salsa and tomatillo sauce veggie platter and crackers. (Oddly, no cheese for the crackers) the second night, chips and fresh made onion dip and cheese and crackers. Great stay at a nice location!

    Typical Hilton Experience. Great service, centralized location on the corner of Soledad and Houston…read moreStreets. Clean rooms and breakfast and dinner options onsite. Access to the Riverwalk, pool area fitness area, business center and conference rooms.

    Hyatt Regency San Antonio Riverwalk - Alamo View Room

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    (417 reviews)

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    Disclaimer: This review is for their excellent valet service and courtesy EV charging. My hotel did…read morenot offer an EV charger, but the Hyatt Regency was just a block or so away and it popped up in my EV charger Google search. When I got to their valet I explained how I was not staying with them but I needed an overnight charge so that I can make it back to Austin the next morning. They were super nice and helpful and explained how the charger was in use but that it would be freed up soon. They promised to do it for me so I didn't have to worry about waiting on the other vehicle. The next morning my 2020 Nissan LEAF was fully charged and ready to go! Additional disclaimer: I'm not sure what brand they have but I got a sense that it might be a Tesla level 2 charger (AKA "destination charger"). So while my LEAF has a standard J1772 port, I also happen to have a quality NACS to J1772 adapter. So good idea to have one just in case, because I can't verify what type they use. Just a heads up it got my attention when the valet asked me if I had an adapter. Anyway, shout out to the valet staff. I am so sorry I forgot the name of the person who retrieved my car, he was great and when I dropped it off, Armando and Alec were super courteous and helpful as well. I realize valet companies are not part of the hotel, but they are often times your first interaction/impression, and these guys are top notch. One more disclaimer: overnight parking is quite expensive, but it was just a little more than my hotel would have charged me anyway. So while very convenient, this was not cheap.

    What a wonderful experience Personable, helpful staff…read moreQuiet room Comfy beds Great blackout curtains Refrigerator in the room Coffee in the room Fantastic location Absolutely perfect

    Hotel Gibbs Downtown San Antonio Riverwalk - hotels - Updated September 2026

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