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    Hotel Rendale

    3.4 (82 reviews)
    Open Open 24 hours

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    Atrocious Décor
    Christal P.

    This is the worst hotel I've ever stayed at. Please do not stay here! It's a hostel and bad motel masquerading as a contemporary hotel. I'm still here and I could not wait until checking out in a few days to share my experience thus far. I'm booked for 4 nights at a total of $1200, which averages to $300 per night. You would expect a hotel of a similar caliber to a Marriott or Sheraton for that amount of money. The Holiday Inn Express is far superior. I've even stayed at motels that offer more amenities than Generator. There are so many things wrong with my Superior King room. When I arrived, I noticed immediately that two out of the three USB ports in my room did not work and one of my lamps needed to have its lightbulb changed. The lights are very dim so it is not conducive to doing work or video calls. There are no overhead lights, only two small lamps by the bed and a floor lamp with a dimly lit bulb and no ability to adjust the brightness. The first night I arrived I needed someone to come up to fix the lightbulb and there was no solution to the broken USB ports. The thermometer in my room is stuck at 59 degrees Fahrenheit with no heat. I had an engineer come up to take a look at around 8:00 PM, but I was so exhausted after a long work day (I'm here on business) that after he left the room I told the front desk he didn't need to come back because I just wanted to relax and do some urgent work. I did not need yet another worker in my room at night trying to fix things that should have already been fixed before giving me this room. No one offered to change me to another room either. There is no excuse for these problems and it is unacceptable. Another issue I noticed is that this "hotel" is incredibly cheap. My room came with two water bottles when I checked in. I thought this would be replenished by housekeeping like most professional hotels do. On my second day I noticed that housekeeping did not give me a new bathrobe nor was I given any more water bottles. I asked the front desk and was told that water bottles are only given on arrival and no more after the first day. I read a review on another site that the person was billed additional charges for asking for another water bottle from the front desk. Wow, wow, wow. I have never seen anything like this in my decades of extensive traveling domestically and abroad and staying at dozens of different hotels, hostels, and motels. Lastly, the interior décor is atrocious and gives off negative energy. The rooms feature a portrait of what looks to be a founding father defaced by spray paint and creepy hands. Weird, disrespectful, and ugly. I will never stay at a Generator hotel again and I will be telling everyone I know about my experience here. Across the street from Generator is a Hilton and next door is Churchill Hotel. There are plenty of other hotel options around this neighborhood. It's worth the extra money to stay elsewhere.

    Natalie G.

    Horrible! I made a reservation for inauguration and would like to change the date of my stay to July, 2025. I am allowed one date change by 1/12/25 through my Booking.com reservation but the Generator staff will not allow this change. They have been totally inflexible. I am willing to pay the same price or more for the new dates but the staff has stubbornly refused all potential options, different dates, types of rooms, etc. I have never dealt with such an inflexible hotel before. Guess I am out $450 for nothing! Terrible place with zero customer service.

    Cafe onsite at the generator hostel hotel
    Christopher L.

    When I made the reservation I did not know it was a hostel. I did not know that it was four people that I don't know to a room. It turned out ok. The cleaner they used on floor made shoes stick but other than that it was good. I met awesome people over the three days and saved a ton of cash. I would not recommend the onsite bar restaurant - they charge/demand/sneak an 18% gratuity for one person's bill. Every person. Every bill. I may have paid more if the service was good - it was not. Food was meh. Meh at best. Actually blah. The onsite coffee shop had a hard working young lady who produced a good product.

    Some of the goodies left behind for us!

    I booked a shared room in an all girls room. Bed was fine, location is solid, a bit pricey for what you get but decent overall. I was enjoying my stay until my fourth night, when I heard a violent scream coming from the next room. The girls next door told me that one of their bunk mates was both drunk and on drugs, completely out of it and screaming. Clearly she was having some sort of mental breakdown as she was cursing at other residents, speaking incoherently about death/war, throwing things, and tearing the divide curtains down. The police eventually came to remove her. My friend and I went to reception to request a room change for her. Beyond the AC not working in 99 degree heat, the room smelled awful and had all of the woman's belongings strewn about (dirty underwear, opened Spaghetti-os, etc.) and some of which she had placed in other people's luggage. We spoke with Ermies, who was single-handedly the most unpleasant hostel/hotel employee I have ever encountered. My experience with him alone prompted me to create an account to write this review. When we explained what happened and requested a new room (any room, any bed), we were informed that the entire place was booked. I checked online on the Generator website and this did not appear to be the case which I pointed out. He then told us that rooms were available but that we would have to pay for an entirely new booking. We cited what had happened and my friend said she would settle for just one night (at this point it was past midnight already so no new guests were checking in) when she had originally booked three; Ermies told us that WE SHOULD EXPECT rowdy/aggressive bunkmates at the Generator if we choose a shared room. He offered to clean up any bodily fluids with a rag and said we could take the box fan from the lobby but would not move the woman's belongings. My friend ended up sleeping in my room on the floor, and her remaining bunkmates booked another hotel because the room conditions were unlivable. Moreover, he told me that I was wasting his time and seemed to think I had an issue with him because of his age (?) mentioning that he is old enough to be my Dad. He rolled his eyes at me when I tried to propose alternative solutions. Ermies was so rude, condescending, and difficult that another guest noticed and tried to intervene. When I turned to my friend and made a remark about the woman being combative and her gross use of racial slurs, Ermies had the nerve to scold me, saying "you can't talk about guests that way". He also made up arbitrary rules, saying that he would call the police if my male friend walked me back to my floor - despite having no intention to ever enter the room and happy to let security tag along. Not only did we feel unsafe at this location, but we felt that Ermies completely dismissed our totally valid concerns and requests. It is obvious that he takes no pride in his work and could not care less about the well-being of patrons. There was an easy solution, but Ermies chose to be unkind. I will be ending my stay early and taking my future business elsewhere. All of the other women at check-in (Tina in particular) were absolutely lovely. In this case, one very bad apple spoiled the bunch.

    P.S. amazing chai latte, thank you for your amazing service Chelsea!

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    11 months ago

    Have come here a few times for salsa dancing and drinks with friends. I had a great time with friends. Would come back again.

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    3 years ago

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    2 years ago

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    2 years ago

    Great food, modern decor, and exceptional service from Chelsea. Wonderful experience!

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    2 years ago

    Service was great. Good hospitality and light atmosphere. Food and coffee taste was decent but nothing that set it apart from other cafes

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    2 years ago

    Great experience! Close to public transit and very friendly staff! Our dorm style room was clean and comfortable!

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    2 years ago

    Amanda makes the best macchiato coffee and is a sweetheart! She gives the best customer service!

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    1 year ago

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    1 year ago

    Chelsea was a great server with good attention to detail. Chorizo Quesadilla was amazing and fresh!

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    1 year ago

    Generator restaurant provided excellent food and service. Food and atmosphere was great!

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    Chelsea served me at the counter and she was helpful and courteous.

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    InterContinental The Willard Washington D.C - Main tea area

    InterContinental The Willard Washington D.C

    (413 reviews)

    $$$

    This is such a beautiful historic hotel! I stayed here for a 3day work event. It is conveniently…read morelocated near all of the monuments. Most were all walking distance. The hotel staff were very friendly and helpful. All that I came in contact with were always smiling and eager to make conversation with you. The rooms were spacious, and had all or most of the extra amenities you need. I would love to be able to come back and stay here on my next trip to DC. PS. If you do get to visit this hotel, don't miss the history gallery! A small room dedicated to the history of the hotel. It showed which presidents or dignitaries, and celebrities that have been to the hotel over the years. MLK finished writing his "I have a dream" speech here. President Grant spent a lot of time here, so did Lincoln, etc. The history of this hotel amazed me. Take this place in if you can!

    I came here for an Afternoon Tea Etiquette Class and It was beautiful!…read more The interior was gorgeous and elegant! And they also had a cherry blossom tree w/ a bench inside for you to take pictures. They also have a restaurant that does Tea Service at 1pm and 3pm which I recommend my ladies to check out if you haven't already. In regard to parking, they have a parking garage in the basement but It is VALET ONLY. I asked the receptionist and she Indicated that room prices vary depending on the season but on average they are about $700 - $800 per night.

    The Hay-Adams - Executive Studio room

    The Hay-Adams

    (180 reviews)

    $$$

    Downtown

    I went to The Hay Adams for their unique "Be Gin the Evening" event, which opens the normally…read moreprivate Top of the Hay to the public for a limited number of dates and times. If you have the opportunity to catch one of these evenings, it is absolutely worth the effort. I arrived early and stopped at Off the Record for a drink before heading upstairs. The bartender mentioned that this event also helps provide additional hours for staff during the slower month of August, which made me appreciate the concept even more. The Top of the Hay itself is stunning. The views and setting are exactly what you would expect from such an iconic DC property, and getting to experience a space that is typically reserved for private events made the evening feel particularly special. The drinks were also excellent. Sweet, but not overly sweet. But what really stood out was the staff. I do not say this lightly. The service was outstanding. I genuinely wish I had caught everyone's names because anyone working between roughly 4:30 and 7:30 that evening in the lobby, Off the Record, or Top of the Hay deserves recognition and a raise! Every person I interacted with was incredibly attentive without ever being overbearing. What impressed me most was that the staff remembered my schedule for the evening and made sure I left Off the Record at exactly the right time so I could be the first person to step into Top of the Hay when it opened. That level of attention to detail is rare. Beautiful space, great drinks, and truly exceptional hospitality. "Be Gin the Evening" is such a clever way to let locals and visitors experience a part of The Hay Adams they otherwise might never see. I would absolutely do it again.

    Still wondering what is 5-star about this outdated, tiny-rooms, no view place. Our stay at The…read moreHay-Adams was deeply disappointing and fell far short of basic expectations, let alone what you would expect from a property claiming five-star luxury. For the rates they charge, the conditions and service are unacceptable. The building is old, heavily dated, and features cheap fixings. The bathroom is tiny, featuring a cramped round sink with virtually zero counter space to set down any personal items. Furthermore, for a five-star hotel, lacking a proper hot tub and standalone shower is unacceptable. The towels provided are cheap, rough, and feel entirely out of place at this price point. The bathroom ventilation is so old and loud, that I can't even believe it's there. No fridge in the room, only a mini bar that will charge you if you move around mini bar items to place your own drinks. The view of the White House was severely misadvertised. To actually see it, you are required to pay an extra $700 on top of an already steep $600-per-night room rate. The acoustic insulation is non-existent. If anyone is staying in the room above you, forget about sleeping--every single footstep and movement carries straight through. The front desk staff was entirely dismissive. After promising to switch our room to resolve our issues, they dragged us through three separate attempts, wasted hours of our time with non-responsive answers, and then finally demanded we pay even more money to fix their mistake. After we went through, not even a complimentary breakfast or really anything. Shocked that this place is more expensive than Four Seasons, St. Regents, and the kind. This is barely a three star hotel (except location of course). Stay away.

    JW Marriott Washington, DC

    JW Marriott Washington, DC

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    This hotel is a whole vibe. The staff made me feel like a regular from the second I walked…read morein--warm, welcoming, and zero snobby energy. The room was spotless, the turndown service was a nice flex, and everything felt polished. The location is clutch--walkable to fun spots and everywhere we needed to be for work. The key-card elevators are sleek, high-tech, and super secure. The restaurant and bar had great energy, and the food hit, but $24 for a drink is unhinged. Overall, a stylish, safe, and seriously fun stay. More details from my review on Google: Rooms: The rooms were exceptionally clean, comfortable, and well maintained. The turndown service was a lovely touch, and everything in the room was perfect throughout my stay. Safety: The hotel elevators felt extremely secure and high-tech. Guests must use a key card to access certain levels and floors, which added an extra layer of safety and peace of mind. It's a great security feature and made me feel very comfortable during our stay. Walkability: The hotel is conveniently located within walking distance of plenty of things to do, as well as the locations I needed to access for work. The location made my stay easy and convenient. Food & drinks: The hotel restaurant and bar had a nice atmosphere, and the food was good, but everything felt extremely overpriced. Charging $24 for one drink is absurd. I enjoyed the experience overall, but the prices make it difficult to recommend. Noteworthy details: From the moment I arrived, I was treated like a regular. The staff made me feel genuinely welcome and at home-never like an outsider in an exclusive club. Their warm, down-to-earth hospitality made the experience truly special.

    From check in to check out everything was smooth. Our room, though small, did not feel cramped…read more Everything was clean and tidy. Too bad stored blankets were unavailable for sleepers wanting more warmth than their traveling companions. We had to make a second request for one. May I also suggest providing more than one bar of mini soap bars. It's such a minuscule cost item but would obviate having to repeatedly move the precious one bar from sink to shower. We found the valet staff particularly helpful especially when navigating awkward arrivals and parking needs of our personal guests. Sean was a prince. He supervised an otherwise complicated set of logistics with competence and gentlemanly grace. Another shout out to the manager ( sou?) of the breakfast dining. We watched him rigorously oversee staff and guests while occasionally stepping in when helpful. His leadership is likely responsible for the professionalism of said staff. This is in direct contrast to the staff of the Willard across the street where we took the first breakfast of our stay. We were dismayed to have to endure extremely loud staff socializing, boisterous laughter and downright flirting. This type of behavior would have been unacceptable at the JWMarriott. This experience alone confirms our future choice of Marriott over Willard for annual DC visits.

    Conrad Washington DC - Sakura Lounge

    Conrad Washington DC

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    Okay, okay, so Conrad might be the ONLY Hilton property I like…read more When the honey pot comes to town he always gets hotels at Marriott properties because of me but this time he wanted to be closer to my job and booked the week here at the Conrad. I've been here for dinner and drinks at Estuary so I was familiar but I am grateful to have stayed here this week. The bed was comfy, not sure it's better than my fave hotel but it did the job. The closet space was excellent, the restroom was nice, no tub in the bathroom but very modern and chic shower. For $800 a night I loved all the extra touches they do like putting water and slippers on the side of the bed. We were able to partake in the food but with Del Friscos, Estuary and all the good eats around we passed on the perk all week. Overall, this hotel is nice. Would definitely stay again. He's bougie so yes he'll be back with me in tow.

    Our stay at the Conrad Washington, DC was one of the most meaningful hotel experiences I've ever…read morehad--not just for me, but as a parent. Traveling can be exhausting, and during our stay, my son Colin often went down to the bar and restaurant on his own in the evenings and mornings. What stood out to me wasn't just the quality of the food or service--it was how the staff treated him. Every single time, he was met with kindness, respect, and genuine warmth. He ordered his meals, sat comfortably, enjoyed his time, and never once felt awkward or out of place. The staff made sure he had what he needed, checked in on him naturally, and created an environment where he felt completely at ease. As a parent, that level of care is something you never forget. For me, the experience was just as special. Corey, the bartender, was exceptional. Each evening, he made sure I had exactly what I wanted, when I wanted it, and engaged in thoughtful, easy conversation that made the space feel welcoming and safe. It wasn't just service--it was connection, and it made a long, tiring trip feel restorative. This hotel doesn't just deliver luxury--it delivers humanity. The staff understands how to read people, how to make guests feel comfortable, and how to create an atmosphere where everyone feels like they belong. I've stayed in many beautiful hotels, but this experience stands apart because of how we were treated as people. Thank you to the entire team--and especially Corey--for making this such a memorable stay. We will absolutely be back.

    Hampton Inn Washington, D.C./White House - Guest room amenity

    Hampton Inn Washington, D.C./White House

    (118 reviews)

    $$

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    10/10 location This was my first time to DC and this hotels…read morelocation was great! Convenient for walking but also close to the metro. The breakfast was okay, honestly a benefit of staying at a Hampton hotel. I was unfortunately quite disappointed by the manager and our room. The ac unit only goes down to 68°- great HOWEVER ours was broken and management refused to help. Our room was 82°. I texted the hotline and they said okay- when we returned to the room it was still unbearable!! I reported this to the gentleman at the desk and he said "well there's nothing I can do about it" turns out he's the general manager. Absolutely disappointing and horrible customer service. We had also requested extra towels and pillows to be put in our room during housekeeping over the text which was confirmed but never followed through. The general manager tried to gaslight me saying it already had been done but it was not and he wouldn't listen without me getting frustrated. 0/10 for customer service for the manager. Maya- another employee 10/10 very kind and polite- we didn't experience her assistance until we were leaving but she was more helpful than anyone else the whole stay.

    We had the privilege of being invited to an event in DC and needed to stay walking distance to the…read moreWhite House due to clothes/shoes/weather/time. This hotel is an 8 min walk to the White House. We arrived late on a Sunday and they have valet parking ($70/night). You could park yourself in a lot right across the street for only $30 but who knew? The room was small with 1 king bed, desk, ottoman type "chair/stool" BUT! It met our needs. The bathroom was spacious and the water was hot. It had a closet for our coats and a hallway which we utilized for luggage. The free coffee was Godsend and the free breakfast 6am-10am was perfect! Cereal, breads, scrambled and hard boiled eggs, sausage patties, oatmeal, fruit, yogurt, waffles, juice and probably more. They had a lot of of options for even picky eaters. The buffet was clean and well stocked. When we came back from our event, we were harried to check out but the front desk staff was patience and gracious. We were able to sit in the nice lobby, with free wifi, and have a hot coffee. I highly recommend this hotel for its location, amenities and excellent customer service.

    Waldorf Astoria Washington DC - Exterior

    Waldorf Astoria Washington DC

    (156 reviews)

    $$$

    Federal Triangle

    This is a phenomenal hotel with exemplary staff; if anyone has the opportunity to stay here, they…read moreshould! Other than the amazing rooms and beautiful lobby, this hotel has some of the best customer service I have experienced. The staff has been more than respectful and polite; they go above and beyond what is expected to ensure that guests are taken care of. I specifically wanted to shout out The Concierge Noboa, who has set a new gold standard of hospitality and has ensured a customer for life.

    Had afternoon tea in Peacock Alley of Waldorf Astoria DC. Absolutely gorgeous; the architecture and…read moredecoration. Cherry blossom tree/decor! Live harpist! Service was excellent. Complimentary champagne (Veuve cliquot yellow label) was provided. You get to select one tea and each person gets their own pot. - Picked cherry blossom green tea; enjoyed the floral taste. There was a variety of savory and sweet bites. - My top savory ones: crab beignet & chicken cherryaki - unique/delicious - confit duck was ok, brisket corn roll was my least favorite - Scones: liked the black sesame caramel more than lychee rose (can eat without any jam or curd) - the black sesame scone paired well with the cherry blossom jam/Devonshire cream/yuzu mint curd - Sweets: faves were yuzu strawberry tea cake, hojicha cherry opera torte, & Sakura rice shortbread - matcha tartremet & Sakura yokan were ok The snacks were super filling! Left the hotel feeling super full. I hope to experience another afternoon tea at the Waldorf Astoria!

    Hotel Rendale - hotels - Updated August 2026

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