Came in here about a couple of month ago to have a couple of keys made for work. It's not the…read morenormal keys you can cut at a kiosk so I thought I would give these guys a try. I gave my keys to the young man behind the counter. He looked at them for a few seconds and told me "these are security keys with these codes and I'm unable to duplicate these and you will need to contact the manufacturer." Keep in mind, The keys had a few numbers and letters on them but it DID NOT say "DO NOT DUPLICATE" I went back to work and contacted the manufacturer and asked about the keys and the numbers/letters on them. They told me those are just the model number of the keys so they can special order them. ‍‍‍ So I guess the young man behind the counter didn't want to do the extra work and told me he couldn't copy them or he just didn't want to help me. Either way, I won't be returning or recommending them.

Bulger Locksmith rekeyed our condo building and handed out primary and spare keys to all owners. I…read morelost my back-up key. None of the hardware stores I talked to had the blank. When I talked to Bulger, they said they did not make residential keys, period. I pointed out that their company had already replaced our buildings' keys, they lied and said they had not. They told me nobody would copy my primary key. They could have said (for example) "Your HOA does not permit these keys to be duplicated, " but instead they made up a story. I would give this company no stars if I could.

Came out within 30 minutes of calling and open the lock in five minutes for $120. Very professional…read moreand would recommend to use in an emergency.

Found that my mailbox lock was tampered with and called Aaron. He gave me suggestions to try on my…read moreown to help me open my box. Came out and replaced the lock quickly and has great rates. Highly recommend his service.

Shout Out to Cascade Lock & Key!…read more I have had the pleasure of working with Cascade Lock & Key for over six years, and it's time to give them the recognition they deserve! Chris is exceptional. He is incredibly responsive, quick to get the job done, and genuinely appreciative of every job that comes his way. Whether we've needed a property rekeyed or locks changed, there hasn't been a location or project that he hasn't been willing to take on. Chris is a pleasure to work with, and his wife, Sarah, has such a kind and sweet soul. Their professionalism, reliability, and outstanding customer service make them a company you can trust. I highly recommend Cascade Lock & Key. If you're looking for dependable locksmith services, you won't be disappointed!

Wasn't sure it was a walk in business so I called first. It is in a busy strip mall. I don't know…read morethe man's name but he was really nice. I needed a mailbox key made and I tried Home Depot and the key they gave me didn't work. It took this guy seconds to make the key and the price was $1 less than Home Depot. He was really appreciative of my the business, just one key. What a nice person.

From start to finish all interactions with everybody involved with this company were friendly and…read morespot on. I was comfortable with them the whole process. Everything was explained and that helped educate my decisions. I would absolutely recommend these guys or use them again. But I probably won't get to use them again because they did such a good job the first time....

I frantically searched for a roofer this morning after I thought I had a roof leak at 11pm last…read morenight. I called Joe White at precision home exteriors. He said he would stop by today and check out the problem. He came 2 hours later and reassured me that the roof was fine and that the problem was something else. He said no charge since it was a fast assessment. He was extremely honest and professional. Highly recommend if you need someone RIGHT AWAY.

3 stars for rekeying our lock. 0 stars for failing to cut a…read morekey, declaring the blank "junk" and throwing it away. 0 stars for cutting an aluminum key which later turned out to be missing half of its teeth.

I called Mr. Kim two days ago needing a rekey for a new home with Schlage keyless entry locks. From…read morethe start, he was incredibly flexible with scheduling and gave me several options to fit my availability. He came out today and was still patient and accommodating even though I was running late from work. Mr. Kim is not only friendly and professional, but clearly experienced, he was in and out in about 15 minutes, all while keeping a light, casual conversation going. Honestly, he could probably do this in his sleep! What really stood out, though, was how affordable his service was. Unlike other locksmiths who either quote ridiculously high prices or don't bother responding at all, Mr. Kim offered great value and excellent service. I can't stress this enough..call Mr. Kim for any locksmith needs. He'll get you taken care of quickly, professionally, and without breaking the bank!

Ballard Lock & Key is amazing! I had to get a key copied and it was done extremely fast and at an…read moreaffordable price. The key works great with no issues at all. Highly recommend! The shop is located inside with H&R Block and Department of licensing. There is free 30 min parking and paid parking right outside, be sure to pay otherwise you'll get a ticket pretty quickly.

WOW this is the best customer service! BOB knows his business. My house keys were stolen from my…read morecar and I called and got a service call same day. Now if the burglar returns they will not get in. So there it is ! I have Tyler to thank for friendly excellence and security. even better. Got Ballard lock and key in my phone for all my lock and key needs. Thanks again! Good prices too forgot the best part no surprise.

I had a very tricky double lock on the tack room door of my horse trailer which I want to sell. I…read morelost the keys. Other locksmiths either failed to pick the lock or told me it would run hundreds of dollars. The trailer manufacturer thought I'd probably have to cut the whole lock panel out of the door with a torch! I spoke to Scott at Lock N Roll by phone and sent pictures, and he felt he could at least pick it open. He said he'd charge $75 if he could get it open, and no charge if he could not. Keep in mind, I am at the very far edge of his service area, so a gas fee or service call would have been entirely reasonable. Scott came out exactly on time the very next morning and not only picked the lock open, but then managed to find a key that worked for both locks!! Scott still only charged me $75 when he'd just increased the resale value of my trailer by several hundreds of dollars. Scott was fantastic to deal with as I juggled various companies to help me out. I cannot recommend any business more highly than Lock N Roll. I am still dancing around my horse trailer and Scott left over an hour ago...

I had a great experience with this company. Arranged for them to come out and re-key several locks…read moreon a new home purchase. They did the job quickly and professionally, and it was very reasonably priced will definitely use again.

Took some key blanks I bought off eBay for my vintage Mercedes to get extra keys made. Turns out…read morethe blanks I had were the wrong ones and they didn't have the right ones in stock. But a lengthy search found blanks that did work and I was able to get my spare keys at a reasonable price. Totally satisfied!

Incompetent and Unprofessional. Took a set of simple car keys (old school classic) to have copies…read moremade. The first attempt to have them copies by a young woman at the Bothell location (who was unfriendly) resulted in not working on the car. I came back the next day and a young man attempted to fix them. Again, they didn't work. Not only that, but my good master key that opened the trunk, now didn't work. Obviously he copied the badly made key to my good key. I called up Chris, who went round and round with me saying that this type of thing can happen and using ridiculous word salads. He said to fix it, they would need the lock cylinder in the car and that they would have to charge me $170 diagnostics fee, either in person or if they came to my location. After talking in circles with me and me telling him that I would not pay the fee because he ruined my keys, he said to bring them back and they would fix them. Of course, they could not because he ruined the good key! So now I had to remove the trunk lock cylinder out of my classic car, which is not an easy process. Requires removing half of rear interior to gain access to trunk which is locked and can't be opened because they botched the job and ruined the good key. So I came back again the next day with cylinder, only to be told to go to their location next to Fred Meyers In Lynnwood, because the woman in Bothell didn't know how to fix them and said Chris would do it at the other store. So I went to the Lynnwood shop. They acquired that shop recently, which I always had quick and quality service on copies made prior to the new Wise Locksmith ownership. I wait in line for 15 minutes, while 2 people, one being Chris, are slowly doing something for customer in front of me. When it was my turn, Chris, acted like he never met me before and made me retell the story and the make of the car etc. I give him (against my better judgement at this point) the lock cylinder to fix the keys. Now he says it will take the rest of the day to fix the keys. I come back later in the day and he finally has the keys. He made 3 copies. Says they work. Proceeds to show me the keys will turn the cylinder...the first key he puts in won't work....so he goes back to grinding, hammering (yes, hammering) and filing by hand for another 5-10 minutes. In the meantime, while I'm waiting, I'm subjected to listening to VERY LOUD Rap music blaring from the overhead speakers. The Rap is very racist type with lyrics that constantly say the N word over and over, along with ho this and ho that. Very offensive. Listen to whatever you want in your own time, but why would you subject customers to that crap. Finally he gives me the keys back. Now I get to go home and spend a couple of hours putting my car back together. Because it is a 54 year old car, metal is old etc. While reassembling latch, which hasn't been off of car for that many years, the metal fatigues and breaks where it mounts on one side. Summary. All I wanted was 2 copies of old school replica keys (that cost money and freight). In return, I got 3 days of hassle, wasting gas, driving back and forth, disassembling my car, and putting up with absolute total incompetence, rude and arrogant phone conversations, dismissive and unfriendly interactions with employees at both locations. This cost me quite a bit of money and time running back and forth, and now I have a broken mounting bracket inside of my trunk lid that I don't see how you can get in there and weld. Potentially may need another trunk lid and painting/bodywork, which will cost at least a grand. All I wanted was 2 simple copies of simple low tech car keys. I would recommend driving for 50 miles somewhere else than to take even the most simple Locksmith 101 tasks to this outfit. I've never written a Yelp review ever. But the way I got screwed on this deal, with absolutely no remorse on their part....I signed up just to do this review.