HORRIBLE! NOT CLEAN!
First of all i'd like to say my nail tech brought me over to a dirty manicure station after my pedi and instead of grabbing new CLEAN implements for me she just grabbed the used one.. so i pulled my hand away and said those are dirty and she said no they aren't and tried to grab my hand again!! so i pulled away and said i want clean tools! so she pulled out a new nail file and said yes this is new and i had to argue with her to go get new clean tools and when she got up i picked up the cuticle nippers and showed her "look it has SOMEONE ELSES SKIN on it" and she just didn't respond and ignored me... at this point i wanted to walk out because of how disgusting and illegal that is but she get new tools so i let it go.
i show her a picture of a simple nail design and ask if she's comfortable with it, she said yes and it well be $5 each nail (which is the highest i've ever seen but as long as i get what i ask for it's fine) so she tried to do a spider web like 5 times and kept starting over, when she finished it looked nothing like the photo i showed her so i told her to just forget it i'm not paying $10 for shit work!! I also would have been more understanding if she was up front that she couldn't do the design or asked one of her coworkers to do it for her but she wanted to charge me the money for horrible work. then got mad when i said i didn't like it.....
not my fault!!!!
I asked if she did a top coat cuz she seemed to be trying to rush me out and she said yes and i said i don't think you did can you please do it. She yelled at me and said i am doing it now i do it after the design... so i'm confused and say ok that's fine but you just said you already did it and lied so i just want my top coat not sure why that's an issue...
She was so rude and aggressive the whole time, i couldn't even relax because she was just throwing my feet and hands around. not gentle or professional at all!!!!
The leg massage was her just doing the same exact motion on my leg that actually started to hurt and i didn't even get a hand massage.
Then she asks if i want the paraffin wax without explaining if it came with my service or what it is, so i said ok. she dipped my hands in and got it all over my bracelet so after she pulled it off my hands i was trying to pick it off my expensive bracelet and she barks at me and says after, after i said you shouldn't be getting it on my jewelry in the first place!! blown away by her attitude!!!!
this was my second time here, i wasn't happy the first time but decided to give it another chance but this visit was worse than the first. They are unfriendly from the second you walk in and even during the service.
I'm not sure why anyone would continue to come here because for a few dollars more you can go up the street and actually get a friendly, professional service !!! it must be the price because it's most definitely not the service or the result! very disappointed i paid so much money for a bad experience and didn't even leave with what i wanted... i'm better off getting a sticker for $1 read more