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Houston Gold Exchange

2.9 (58 reviews)
Ultra High-EndJewelry, Watches, Gold Buyers
Closed Closed
Updated 2 months ago

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A 3500.00 diamond men's wedding ring.
George A.

I have to say my experience on a appraisal on my wedding ring that was worth 3500.00 ten years ago . Selling after my divorce. The heb offered me 350.00.....a joke of a offer.

Business card for Andrew at Houston Gold Exchange, the one who tried to cheat my fried out of a lot of $$$.

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4 years ago

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1 year ago

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1 year ago

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2 years ago

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2 years ago

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3 years ago

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2 years ago

HGE is a very wonderful store the owner makes gorgeous custom pieces and they have very fair prices for the quality they have.

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5 years ago

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2 years ago

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7 years ago

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6 years ago

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4 years ago

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5 years ago

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5 years ago

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6 years ago

Very horrible customer service especially from the elderly male staff who was especially rude and condescending in his approach!

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6 years ago

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6 years ago

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9 years ago

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7 years ago

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6 years ago

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7 years ago

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8 years ago

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8 years ago

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5 years ago

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5 years ago

These people were great. I had a complicated problem with my watch and they fixed it immediately and didn't charge me anything for it!

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5 years ago

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7 years ago

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16 years ago

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9 years ago

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5 years ago

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11 years ago

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9 years ago

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6 years ago

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9 years ago

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17 years ago

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17 years ago

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6 years ago

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13 years ago

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7 years ago

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Review Highlights - Houston Gold Exchange

Their jewelry repair is outstanding and they can provide Rolex servicing on new or old models.

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Erica DelGardo Jewelry Designs

Erica DelGardo Jewelry Designs

4.8
(48 reviews)
12.9 mi
$$

I was looking for a good jeweler to buy a necklace as a birthday gift for my (then) girlfriend, and…read moreI happened to stumble upon Erica's shop. Erica and her staff were able to help me through the process of creating a custom pendant, and they were so personable and accommodating throughout the process. The piece came out beautifully; it was exactly what I wanted, and fit my expected budget. Most importantly, my girlfriend (now fiancè) loves the necklace I was so pleased with the necklace that I went back for an engagement ring, and that turned out perfectly as well! My fiancè was over the moon!! Erica and her staff did such a good job and went above and beyond for me on several occasions (such as being flexible with meeting times to accommodate my crazy schedule). They are honest, do quality work, and genuinely care about their customers. I will absolutely be coming back to them for any future jewelry needs!

We had the pleasure of working with Kimberly to design my engagement ring. The pricing, turnaround…read moretime, and flexibility working with Kimberly and the Erica DelGardo beat other jewelers we were working with. I really didn't know what I wanted or what to expect and Kimberly was so patient and kind, even when I changed my mind on the direction I wanted to go. I love my ring so much and she really turned our experience around after dealing with quite a few horrible experiences at other places prior to meeting their team!

Photos
Resized wedding band.
Resized wedding band.
Erica DelGardo Jewelry Designs
Erica DelGardo Jewelry Designs

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Tenenbaum Jewelers

Tenenbaum Jewelers

4.1
(45 reviews)
9.2 mi
$$$$

Sent pictures of the jewelry I wanted to sell. Tenenbaum responded they were interested and made…read morean appointment for me to come. They're 1 hour away from me. Hayden took my jewelry to the back where his equipment was and a coworker who was going to assist him. Took 20 minutes for them to come back and say, "Sorry, but we're not interested." Are you kidding me? I now drove an hour back home. Two hours of my time to bamboozle me. Save yourself the time.

I received a phone call last week from one of the managers at Tenenbaum who had recently had my…read morereview come across her desk. She said that she was mortified by the way the situation was handled when I brought my ring in and was hoping that she could make things right. At this point it had already been 2 weeks since I had brought the ring in so I had long since taken it to another jeweler to have the ring repaired. She was very apologetic and invited me to come back in the store whenever and to contact her personally. I appreciated that she reached out and acknowledged my experience. It doesn't negate the interaction I had with my sales associate and the jeweler but I do respect that she followed up and while I cannot say that I will be a returning customer at this point, I would take it into consideration. Full honestly, I think I would consider making a purchase there again but would likely not turn to them for any alterations or repairs in the future.

Photos
Leather travel jewelry box by WOLF 1834. From $25 - they make great gifts!
Leather travel jewelry box by WOLF 1834. From $25 - they make great gifts!
Art Deco Burmese ruby and diamond ring, circa 192o
Art Deco Burmese ruby and diamond ring, circa 192o
Antique yellow gold and pearl arrow earrings

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Antique yellow gold and pearl arrow earrings

Houston Gold Exchange - jewelry - Updated June 2026

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