the worst form of transportation if you can't even get a ride out of the rain what is the bus here for then literally a useless waste of space read more

Houston traffic is awful. A good mass transportation system would make the congestion less of a problem. Enter Houston Metro. While the Metro system works for a small number of people, it doesn't cater to most commuters throughout the city. If you are going to very specific destinations, the bus system can keep you out of the driver's seat and away from the stress of navigating through traffic. But if you're out of the major line of service, it is a big hassle. Using the Park and Ride to downtown is great - you can read a book and sit on the bus on the HOV lane. If you work somewhere else, though, the bus changes will make you dizzy. Plus, the HOV on Interstate 10 still only goes in one direction at certain times of the day so you have to plan your travel around those times. Other cities have train systems that cater to workers living in the suburbs but Houston just has the light rail that runs the line from Reliant Stadium to Downtown. Don't get me wrong, the rail is nice but it doesn't work for most people laboring throughout the city. I look forward to the day the HOV and the rail expands and serves more people in a meaningful way. Once they get the service working for a larger number of people I think we'll see the congestion lift and traffic snarls decrease a bit. Until then, there are only a few park and ride options which is a pity for an urban area as spread out as Houston. read more

Houston Metro - Public Services & Government Near Me - Houston, Texas

Sometimes they don't show up amd you have to wait an additional 30+ minutes. Sometimes they drive right past you because they have decided you aren't worth to ride their bus. They increased the price just enough, so when you pay 2 dollars for a 1.25 ride, they don't give you change. They used to. This is a service who hates their customers more than anything. read more

After months of planning, build up & education... After weeks of putting what I called "Guess What? You're Sooo Screwed" signs at affected bus stops & leaving individual new route flyers on buses.... Let's Confuse the Hell Out of Everybody Week arrived in August 2015. They totally revamped the local bus system for the first time in 40 years by burying old routes, adding new ones, significantly adjusting others & switching to a grid system, with more frequent service & more weekend & late service. Metro revamped its website as well. I went to the Transit Store & picked up the new system map & each & every new bus schedule The old system was a convoluted, outdated, mess that had long out-lived its usefulness, especially for late night & weekend transit users. The old 33 & 68 schedules left me with no options, after 1030pm on weekdays, than to walk to catch the 4 & no options after 10pm on weekends, either. The new 49 & 68 give me options just after 1030pm & just after 11pm, on weekdays, & after 1030pm (but not 11pm) on weekends. That's a start; progress in the right direction. All I have to do, on nights I get off at 1030pm or 11pm, is get off exactly on time, & haul ass (on my bum ankle or on my bike) to the bus stop or transit center to catch the bus I want. The old system made it difficult for people without a car, who walk &/or bike & use transit & have no friends or family with cars close to hand to visit many places in the Metro service area. The new system, including the changes to a few of the Park & Ride options, is supposed to improve access (except for Ft. Bend & The Woodlands, of course), but that remains to be seen as I still have to ride my bike 5 miles to get to downtown Spring, from a bus stop & also do so to reach places like Kemah Boardwalk & Katy Mills Mall (I have not had a chance to visit either, yet). When you have city governments deciding not to opt in to being a part of Metro, even the new Metro, & many parts of the county (outside Houston city limits) still being under served, access is limited not just for residents of Houston, but those suburbs as well. You can't tell me that there are no people in Pasadena, among other suburbs, & county areas, who could benefit from transit access. Metro has so much room to expand & grow, as the region itself expands & grows, & the new system, coupled with several new commuter rail routes are just a much needed start on what needs to be done. Living all my life (1960-2012) in a massive transit heavy region, covering 5 counties, I know what such a system can do for those who want to use it, instead of their car, or have no other alternative but to learn to use it. I am happy with the small number of routes I use on a regular basis to go shopping, get downtown & to & from various medical appointments as well as those used to attend various events. For these reasons I give the new system 3 stars as they do some adjustments and put out updated route schedules this month, June 2016. I am also adding 5 new photos to my reviews. read more

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MetroLtft Houston brings 3 letters to mind.... WTF? They think nothing of leaving a 78 year old woman waiting FOR HOURS, on multiple occasions, waiting for 2 and up to 3 hours. Yes they charge almost nothing, but a better business model might be to provide even a hint of the service you advertise. As it stands, unless you have all day to hang out waiting, I would highly recommend you stick with Uber or Lyft. I would never advise anyone to use Houston Metrolift. read more

Applied for Metro Lift services and was denied twice. First attempt was made by in person interview. Using a walker for assistance and other medical issues. Denied because healthcare worker said I could walk without any assistance and other unheard of reasons that were untrue. Second intervew by phone, when I heard the sound/tone of the voice on the other line, I knew I as doomed. read more

I would give less than one start but that's the lowest you can go. Was on a bus on 05/08/21 & accidentally left my glasses on the bus. Called lost & found & customer service but they are stupidly closed until Monday. Call Metro police for help but was told that there was nothing they could do. . read more

First time in a while going somewhere on public transport. Houston Metro employees have been very helpful directing me where the smart phones couldn't. Thanks to them I'm early and I haven't melted from the Houston heat! read more

Houston Metro - The Metro employees have been very helpful! - Public Services & Government Near Me - Houston, Texas

They keep passing us even though it's not full and it's and official bus stop. And she saw us and waved. Also in the acres homes/Independent heights area they don't barge you which I feel like it's bad for business. read more

I would like my complaint of the driver of bus number 5118 public. He goes out of his way to be rudely disrespectful. He will pull up to a stop, make eye contact and speed away. Yes, he will see a customer waving him down. No, the bus is not full. The stop is Texas and Smith Outbound and the time and date of the latest incident is 4:04 pm on Thursday, December 12. I will elevate my complaint to a higher authority if this driver is not disciplined or better yet terminated. Let me repeat: Bus number 5118 Time 4:04 Texas and Smith Thursday December 12 Driver purposely slows down, makes eye contact and speeds away. The bus is basically empty. read more

God Houston Metro. Drivers are really shitty... Esp.the lady today bus stop 11603 at 7:20pm is very careless...she was 3 cars behind the bus stop had her door open expecting me to come to her in the rain...instead she just passes me up. Same lady tried it a few days ago too! God why do i give yall money for shit service! read more

I am on the 222 grand parkway bus from downtown Houston. I grew up here so I grew up riding metro We used to give the drivers the blues! As an adult with a car I had come to think of buses for folks too broke to have a car. So when my car went to the shop I had to catch the bus again. I had to take The 137 to the 222. I admitted to both drivers I was lost and needed help getting to my stops. To my surprise, all of the drivers were VERY courteous, professional, and most of all helpful to me. I'm not joking, I'm a tough customer to please and easily find fault in customer service. I have a new respect for metro drivers; especially the 137 and the 222 drivers in the morning. read more

I am not a heavy-user of Metro bus and rail.Sometime, I have to use mainly rail.Basically,the rail covers many of the important areas in Houston.The trains stop by Downtown,Medical Center,University of Houston,Reliant stadium and others.If you move around the downtown,you should use the rail.The train takes you to MinuteMaid park, Toyota center, BBVA stadium, and Georgia Brown Convention center.If you are thinking about saving money in Houston.Metro is the best way to do it. read more

I went to college in Philadelphia, which boasts on of the dirtiest, sketchiest, most overpriced and rundown transit systems in this country. By comparison, Houston Metro is the shangri-la of public transportation. When I first moved to Houston (three weeks ago!), I was temporarily living in Clear Lake with friends and working Downtown until I could find my own place. The Park & Ride preserved my sanity and saved me from spending two hours each day inching along 45. I swear, I have never encountered so many idiotic drivers as I have down here, and I routinely drove through New Jersey when I was in college. The commuter buses are undoubtedly more luxe than local service, but it was always clean and always on time. I've also been impressed by the light rail system and I'm looking forward to its expansion, but why isn't it elevated? Given the traffic here, wouldn't it make more sense? The one aspect I'm puzzled about are Q cards. Why can I only buy them RideShare stores and gas stations and supermarkets? Why can't I buy them at the Park & Ride (perhaps others sell them, but the Bay Area one only had a reload machine), or at Light Rail stops? It's so inconvenient, and I'm baffled that you can't register your Q card online. It's my only gripe though -- I love the 246 bus like a two dollar whore. read more

Ok, so here's the thing. I love the bus. I love it for many reasons. First, I hate driving in Houston. The drivers petrify me, and I get to work more riled up than someone with OCD in a dumpster behind Taco Bell. I also love getting to read, which I never had time for before. Additionally, gas prices are fascist. But by far my favorite thing is the sort of rubbish that I hear whilst on the bus. Sure there is the occasional irresponsibly loud cell-phone-talker, or the incoherent guy who babbles about what animal is stalking him... but it is the loud friends that babble and complain together about urban redevelopment and "how it used to be" that really crack me up. Two such complainers were on the bus last night, and at first their conversation was a bit boring (ya, I have to listen in if they are that loud). But the last 30 seconds I heard before I got off the bus was pure hilarity. Dude 1: "Man, f*ck that Johnny brotha" Dude 2: "YA!... wait... why...? I think he is alright" Dude 1: "That jerk has a girl AND a car!" Dude 2: "YA!... wait... I think those are good things..." Dude 1: "Well ya, but man, I gots me a good job, and I can't afford neither" and scene. I love you Metro Houston, I truly do. read more

So incredibly unreliable. There are far fewer busses leaving a given stop than what is posted on the website. Absolutely the worst public transport I've ever been on. read more

I love the City of Houston and I love to get around my town using Metro. There's plenty of room for improvement but in general I am thrilled to have this service. Drivers are usually fairly courteous and the buses are clean. Sometimes the ride is rough, but they get you there. One complaint on the longer haul Express bus service is that my bicycle was damaged trying to get into and out of a holding rack that was too small. That was a disappointment. But otherwise I really love my city's expanding public transportation system! Keep up the good work, Metro! read more

Metro Rail is the worst public light rail system I have experienced anywhere, including in much smaller cities than Houston. How on earth does a train get so behind schedule? It's unreliable. It randomly stops on the tracks for minutes at a time. Sometimes for 10-15 minutes or more. The stations are poorly designed, allowing anyone to board a train, including the intoxicated and dangerously mentally ill, freeloaders and others who are generally up to no good. The stations are filthy and at times contaminated with bio hazardous waste. Metro's Fare Inspectors, a patch job solution to a poorly designed system, are rude and slow the schedule down even more. There's no enforcement of the rules. Every day I see people playing loud music, eating and using profanity, I've even witnessed people smoking. The cars are littered with discarded food packaging, beer cans and cigar tobacco. The fabric upholstered seats are splattered with all sorts of disgusting looking mystery stains. Metro should really go on a fact finding trip to one of the many cities in the US that has a functional light rail system and take notes. What you're offering the city of Houston currently isn't cutting it. We deserve better. read more

2 words. Airport Express. I am sold. I recommended this to a person without actually having tried it. My flight at IAH landed at 6 in the morning, and I was about to take the usual "blue van" home, when I thought, "15 bucks, why not?" I'm tellin you right now, this is the BEST, absolute BEST way to get to/from IAH.. Especially if you're flying during the day, or rush hour or whatever. It's $15 bucks each way, ($30 roundtrip, naturally) and the trip is 30 mins and it runs every 30 mins. They have valet's in baggage claim that take your baggage and store it under the bus. They take cash and c.c.'s or your Q card. The bus itself looked and smelled brand new. It's like a luxe bus or something, not the smokey dirty things you see rolling around locally. Even the tires were armor all'ed. And, it has some kind of piped in air freshener or something..Very, very nice... But the REAL winner and reason to take this is the convenience. They have a dedicated Airport Express Terminal downtown, and whomever was going to pick you up from the airport can wait there, in comfort in their lot, or inside their terminal. I was super impressed with this service, and would do it again in a heart beat... read more

I have been riding the buses for many years, and while I've found the drivers to be safe and courteous, unless you are going to Downtown or Westheimer, you're not in luck, because METRO really does not cater to anywhere else. Jeff read more

Metro drives me crazy! Their online HOV maps are very difficult to use. Only by the sheerest of luck can you find the HOV entrance ramp. Then, when you try calling Metro to ask directions, it is even worse! I just called to find out how to get on the 45 South HOV coming from 59 South, and they could not tell me. Although it took 10 minutes to figure that out because the very nice help desk woman didn't listen to what I was asking. She'd hear me say 59, so she'd tell me how to get to the 59 HOV. It's like people down there are not in possession of logical faculties. Another time I wanted to not drive my car, but take the train to a City Hall event, so called to find out, coming from the Heights, where to park to catch the train at UH Downtown. They told me to park at the Museum of Fine Arts! That is on the other side of downtown! That is not saving driving, that is *increasing* it. When you want to investigate taking the bus, and try to use their online tool, it comes up with totally confusing routes. There is no straight-forward MAP so that you can just use your logic to figure it out. A map! What a concept! If you want people who have a choice about public transport to choose Metro, I suggest you increase the usability. read more

apparently houston metro no longer has any busses going downtown after 2:00 pm! very very very poor service and the bus driver was rude as possible! super disappointed with todays metro leadership. read more

Metro...I hate you, but at the same time I love you. When I need you you're there, but I really wish there was a hover craft that could take me to work at light speed so I could sleep longer. I've become a Metro rider over the last 4 months and have to admit that it is a blessing to have public transportation that can get me from my suburban neighborhood to the bustling medical center in a decent amount of time. I take both the Park & Ride bus, and the MetroRail fairly often during the work week and have found it is a great way to save some change and decrease the amount of mileage I'm putting on my car. The drivers are always friendly, and in the mornings the buses at my pick up spot are always on time. In the afternoons, it's not always so timely which is tough to deal with, because at the end of the work day all I want is to get home and put my feet up. The commute is nice for a 15 minute cat nap to and from work. I do wish the Rail cars would run 2 at a time more often. In the mornings and evenings there are often people so crammed in, that even the handicapped folks can't find a place to sit. Not cool! read more

I've really become a fan of using the Metro Park & Ride. Yes, it adds about 30 - 45 minutes onto my commute each way, but it only adds one mile each way of driving and I don't have to deal with 5 school zones on the way to work or pay the tolls. Yes, the system could be more convenient, especially if our city had the stones to put light rail in to the suburbs. But Metro's doing a decent job with what little we give them to work with. There's newer buses in the fleet that are more comfortable than the older ones. They've put GPS on the buses, so when you use the Metro app it can tell you when the next bus is coming in real time. Metro is far from perfect, and our politicians seem to fight any effort to make it better. But even in the state it's in, I can save about $150 a month in gas & tolls on my commute when I consistently use it. That makes getting up early to take the bus worth the effort. read more

This is a review of the Metro Airport Express. Took the Metro Airport Express and absolutely loved it. If you're flying Continental, don't forget your boarding pass so you can get a $5 discount each way. Even if you don't have your boarding pass you can give them your confirmation number and they'll give you the discount. You will start at the downtown Airport Express terminal and will end at the Bus loading area on the baggage claim level of IAH Terminal C (for those flying into Houston, reverse it). The Airport Express Terminal is located across the street from the main Metro terminal in a separate building. Yes, it is a temp building, but it is a nice, clean, well air conditioned temp building. There's free coffee, vending machines with sodas and snacks, restrooms, wifi, couches, chairs, and tv's tuned into CNN and Fox News. Busses arrive and depart on the half hour and the Airport Express staff will escort you to the bus and load your luggage once the time comes. When you return the Airport Express kiosk is next to Chili's To Go on the Baggage Claim level of Terminal C. If you're flying in and out of other terminals the tram system can get you to Terminal C without too much walking in the Houston heat and humidity. The ride goes by quickly and comfortably. I rode out in 8:00 AM rush hour (outbound) and in 6:00 PM rush hour (inbound). Each time I stepped off of the bus promptly 30 mins after I got on. The bus is a commuter bus with comfortable reclining seats and no "public transport funk" whatsoever. In the morning we had about six other passengers. In the afternoon there was just two of us so there's plenty of space for everyone to have their own row. The driver will even wish you a chipper "Thank you, have a great day!" upon your departure. Government employees can learn a lot from these drivers. The Airport Express is great for any visitor to Houston, especially considering the dearth of cost-effective transportation from the airport. Visitors will likely stay somewhere closer in town and the Metro Airport Express is a cost effective way to get to Downtown and take a cab or shuttle to your ultimate destination. The friendly staff will call your shuttle or cab for you if you would like them to. As a local I found it more cost effective and stress-free than parking my car at an airport lot. For my week long trip the cheapest lot would have cost about $55. Once you factor in time, traffic stress, gas, risk of break in, and having to stop at every terminal on the lot shuttle, the Airport Express looks like a bargain. I usually fly Continental so the fact that it drops you right off at Terminal C (where most Continental flights originate) is a big plus. The only drawback is figuring out how to get to or from the Airport Express terminal. I have a friend who lives about 5 blocks away so I was able to park my car at her place and walk/cab to the terminal without any problem. Unfortunately there really isn't long term parking in downtown unless you have access to one of the parking garages. All the surface lots are on a per-day basis and even if it were long term parking I would worry about security since the area is a little sketchy at night. If you're getting dropped off by a loved one/shuttling/taxi-ing in, it shouldn't be a problem. Just be sure if you're taking a taxi that they've heard of the Metro Airport Express Terminal. The taxi driver that drove us in the morning tried to take us to the Metro building and we had to stop him. This is a great public service and I can't say enough complimentary things about it. I only hope more riders find out about it and use it! read more

We're Texans we love our cars! Our trucks are built Texas-tough, even if they're made in Michigan! I hate driving. I haven't dealt with Houston rush hour traffic on a regular basis since high school. The Metro has helped to make that possible. No, it's not as great a public transportation system as NYC or Boston or San Francisco, but Houston is way bigger and more sprawled out than any of those. Plus, I love the Earth and my wallet and riding Metro helps both. I've used the Park and Ride to get to the Texas Medical Center from Alief. 30 min-commute for like $2/ride at the time and I could just sit back and read or sleep. I didn't have to raise my blood pressure or stimulate my road rage. It was awesome. I still ride Metro bus to get to work/school. The 10-min drive takes 20 min by bus, but it's $1/ride and half that with my student discount. Beats paying $10/day to park in the med center! And the non-Methodist residents I know pay $170/month for the privilege to park in the garages! I'm a fan of the MetroRail, too. It only goes to the med center and downtown for now, but it could be better with time, starting with that Richmond expansion. (Sorry Richmond businesses) It's clean and easy to ride. The best part, and why I bumped my review to 4 starts not 3, is the new Q card. It's like a debit card, but with your picture on it for added security. You can put money on it on bus machines, at MetroRail stops, and even online! All you need is your card number (above your pic) and your credit card and voila, you can "recharge" your card via computer. Observing some people last week, the on-bus machines looked more complicated. Not sure if the on-bus machines take credit card, but they definitely take cash. read more

I never know what to say about public transportation. So the two most important things are punctuality and cleanliness. Buses run about 5 min late during rush hour. But one comes every 15 min, so don't worry! In the morning (pre-7AM) buses can be six minutes early. So watch for that when you're rolling out of bed. I wish the green link was a little better indicated/integrated with google. The metro system would be a lot easier to navigate downtown with that. There's a great app with real time updates. This is the thing that one ups Denver. The buses may be unpredictable, but you can find out if you missed the bus or not pretty quickly! read more

This is most likely the worst transportation system I have ever experienced. If you think your bus is on time, it's probably the previous one running late. It actually looks like they don't have enough bus to run at the frequency they advertise. So you end up always waiting, misled by false claim such as "every 12 minutes", when what they actually mean is "whenever between 15 and 30 minutes". Sucks for you if it rains because most bus stops don't have a bus shelter. Now, that being said, I doubt this review can be of any use: if you do use Metro, it's because you have no choice, and you can't just walk to the competition. But I just waited for ever under the rain for a crowded bus, so yes, I needed to vent. read more

Expanded times are needed for most of the bus services. I use METRO regularly because I hate driving on work days, and for what I use it for, it works. I dock it two stars for the fact that for most people, I can see why it would not work out. The sad part is, we actually have a highly industry-rated system in terms of amount of dollars spent per mile of bus route and quality adherence to time schedules - and it is ridden by no one. Well, I take that back, I have seen an increased number of downtown bound folks on the bus lately. I knew you cats would come around. Also, METRO tries to innovate with the iPod and iPhone bus schedules (though only a small percentage of their users actually use this) and the easy to use stored-value QCard does a much better job of being a fare payment system. So, kudos to them for being on the ball. Also, they went longer than most municipal and county and transportation agencies by not raising their fares for a very long period of time. That being said, the system does work for some here, but it needs to get to that NYC level of being more robust to help break the car dependence. read more

If you tell someone that you utilize the transit services of the city of Houston you are instantly greeted with looks of quizzical indignation. But that is neither here nor there. While I think that the differences between the Park and Ride service and the local bus service offers a bit of a corollary to class warfare, separation of classes, and the US caste system, I unfortunately do not own a soapbox or plan to obtain one. This can easily be represented by the two buses that leave from the Gessner Park and Ride, the 274 and the 46. The 274 is almost so much of a pleasure that I often look around for on-board manicures or massages. Yet the 46 is full of probable undocumented workers (hey somebody's gotta do it, better them than me) and/or homeless people (they don't do much), and you do not need to look around for them, because their essence is, as you may say, around. Overall, while it is possible to utilize the City of Houston's transit system effectively if a resident of the city it does not go far enough to solve the inherent issues created when urban sprawl is seen as a right. And who's accepted solution is to make the bottleneck laden highway wider. Because who is to tell me that I can not have my own small patch of chemically saturated green grass? And don't you dare build a train in front of my business, I don't need that kind of traffic. :) P.S. The building associated with this entry is almost as bad as "going to the social security" as I overheard one day. read more

I rode the bus for the first time in over 2 years, and I totally see a difference in the bus system. When I rode the bus 2 years ago on a Sunday, it was horrible due to running every other hour, certain buses didn't run on the weekend, wasn't a great connection to another line, and limited destinations on routes. Well all that has changed! Metro has been advertising that they have improved their system for a while now , and 'm a witness that will say they have. The bus now runs every 15 minutes, and it connects on time to the other buses. I was able to make it to my destination in the time slot that it reported,without a hitch. I expected a delay on a Sunday, but to my surprise there was none at all. The drivers were pleasant, and educated me on the different changes that were put in place. I was very pleased with my experience this morning, and will be riding the bus more. read more

Metro bus drivers are too lazy to be at the bus stops on time or stop when needed to. They pass up customers for no reason at all . And Don't say yall don't be seeing anyone because there is a whole bus stop where people be standing read more

I agree with Jeff R below. The stupid Metro doesnt offer useful routes for most people living here...thats why everyone drives in Houston. The few people who like the Metro in the reviews below work in downtown and are able to get direct connections or use park and rides. The metro is not convenient otherwise. There may be buses that come close to your house. but, you will spend hours getting anywhere. Also, I agree with the reviewer who complained about the over-priced Philadelphia area public transit (SEPTA). SEPTA is so super expensive. But, people are forced to use it, because it is very very hard to drive in Philadelphia. However, Houston roads are a luxury in comparison...I love driving in Houston. read more

I did ride the Park and Ride from the Fuqua Parking Lot to downtown when I had a 40 hour a week job that ended around 5:00 PM. I could easily get on a bus and did not have to wait too long. As soon as my job lasted longer than 6:00 PM, I would be lucky to get a bus back to Fuqua. The system needs more buses between 6:00 PM to 7:30 PM. The price is right. The drivers are professional. Everyone is very quiet. My suggestion is that, like the train system, you have a "party bus" that is known to have friendly talkative people. Some of us have been couped up in a cubical all day and would like to be social when we leave work. I understand being polite in not disturbing other riders on the majority of the buses. If one bus on the route is known to play fun music and permit chatting, it my make our ride less burdensome. I In the meantime, all commuters must sit in silence or listen to their individual i-pod without making any human connection. read more

A decent light rail if you are headed anywhere between UH-Downtown and Reliant Stadium (although I guess technically the rail does go just past the 610 loop for a final stop at Fannin). If you are going anywhere else... ANYWHERE ELSE... this light rail will not help you. Countless times visitors from other cities have asked me, how do I get to the Galleria? How do I get to Bellaire from here? Well. You get off the Metro. And rent a car. That's what you do. The worst part about the light rail is that it's so tiny for such a big city. That said, there are good things about it too. 1) It's never crowded. 2) The tiny route it does cover takes you to and from some key areas of town and especially to football games and baseball games if you're so inclined. 3) It's cheap. If you're a student, you can get a QCARD and it's 60 cents each way I believe. FYI, you ride on something like the honor system. The Metro people just generally trust that you've bought a ticket, or tapped your QCARD. The police do raid-type thingys now and then asking for your ticket or to see your card... they round up the regulars who ride for free, and you're on your merry way again. I would give Metro 5 stars if they were able to get their act together and finally get that extension line out to UH. I see they condemned a bunch of houses and put up signs. But the line's not likely to be complete for ohh... another decade or so. read more

Well the bus isn't the greatest here but lets face it, it's pretty much the only transportation that can get you almost anywhere in the inner and outer loops of Houston. The bus system is what runs this city and until they add more rail lines, it will continue to do so. Yes the buses can be improved and yes it sometimes takes forever to arrive but the routes are long and it takes awhile. I've taken the 73 from the TMC Transit Center to Hobby and it took an hour. But if you don't want to leave your car, can't get a ride, don't want the super shuttle or cab for $1.25, it's a good deal. read more

I have been taking the 34 since August and it has only not showed once. Overall the bus is usually on time (within 5 minutes) and the drivers are very friendly. Yes, there is the occasional crazy person riding the bus but for the most part the bus is very clean and everyone is respectful. My only complaint is how often it runs. The times can be as far apart as 40 minutes but since it is a local route, I understand the demand may not be too high. read more

THANK YOU to the wonderful bus driver who stopped (corner of Elgin and Brazos) Sunday 7a to let me know that a bag on my roof fell off. Total blonde moment. read more

Ghastly, nightmarish excuse for a public transit system. Houston Metro has always been a veritable monument to unreliable, infrequent service, but this new "improved" system rolled out last summer is a sick joke that flat-out endangers lives and threatens livelihoods. And Metro is doing every thing they can to cover their butts and fix nothing. Metro recently changed all their routes up, claiming that the changes would provide better, more efficient service to more areas. Suffice it to say, that description was...inaccurate, to put it nicely. What's actually happened is that many people who relied on Metro to get to and from school, work, and home are finding themselves with "service" (term used extremely loosely) that's even more unreliable and more inefficient than it was in the first place, and some are finding themselves with no service at all. To make matters even more horrific, these service reductions and eliminations appear to most strongly target low-income areas, where people who rely the most on public transit are left with the worst, most unreliable service of all. The posts on Metro's facebook page since the overhaul (or at least the ones they haven't deleted) tell stories of commute times being doubled or worse, of formerly direct-route trips requiring multiple transfers, of increasingly unreliable and infrequent service causing people to miss those transfers and subsequently be late to work or school (and therefore get in trouble for it), and of young, female, elderly, and disabled passengers having to walk for miles - oftentimes at night, across freeways, and/or through unsafe areas - to the nearest bus stop. Many of which are uncovered, have no benches, and are at the side of an extremely busy street or even freeway. I initially held off on writing this review to give Metro a chance to respond to customer feedback and make changes that would actually help passengers. Of course, my faith was misplaced. They've had nearly a year to fix this, and they haven't. What a MESS. read more

Went to the parade. Got in line for the metro. Waited an hour. Didn't get on. Told to try buses. Waited in line for 3 buses. Didn't get on. Went to the next train station. Was told a train every 6 minutes. It's been an hour and there's been one train. We need to replace whoever is in charge of metro, this is ridiculous. Poor planning to say the least. read more