Great experience, the staff is very welcoming and makes you feel just at home! Their names are…read moreJohnny and Angelica! Dr Sharon is also great. All around a great spot and highly recommend it to all.

The service at RVO is top notch. Everyone is pleasant and attentive. Great place to give your eyes…read morethe attention they need.

Love their online appointment booking where I could upload my eyes insurance information. I think…read moreit helps make the process efficient. When I arrived, they tested my eyes using a variety of machines. Then I got to see the optometrist. Lastly, I picked the frames and add ons. I liked the wide variety of frames they have. And they have a mirror with different lighting too. My glasses were ready in a week. There's plenty of free parking in the lot. And they keep their doors locked so you needed to ring to get in.

Took a brand new good quality frame to them to have my prescription put in. The replacement even…read morecommented on how nice and heavy they were. I wore them 1 day and the lense fell out. Took a closer look and the frame was broken. I called Valley Optometry for some type of resolve and was just told "sorry...nothing we can do since you didn't buy the frame here!" Not a bring the glasses in, let us look at them and maybe we can fix them enough so you can wear them for a while or any speck of remorse or attempt to provide some type of customer service moving forward. This was a $336 lesson to never do business there again! Oh and I forgot to mention when I took the frame in, I was told "Oh the company we use is very fast. We're getting glasses back in about 4 days. It took 3 weeks to get those broken glasses. I also learned when I took the glasses to two different opticians that the reason the frame broke was because the lenses were cut too big and caused the frame to crack. Also learned that they used poor quality thick plastic. Please use my experience as a cautionary tale. The worse part was the poor customer service. I feel like I was robbed!! They're response was basically oh..thats too bad but sorry...cant help you! Not even the smallest effort to resolve brand new glasses placed in their care.

Stellar service! I got my eye exam done since I needed to update my glasses. My old one is 5 years…read moreold! Making an appointment was easy. I noticed several of their equipment were new, state of the art. My optometrist was friendly and courteous. When it came time for my glasses fitting Artie (or Arty, sorry if I'm getting the spelling wrong!) was so nice and patient! He cleaned my old glasses and changed the worn out nose bridge pads (I can't believe I didn't have this change sooner!). I must have stayed about an hour since I could not make up my mind. Artie gave me several more options from the brands I narrowed down. Honestly he made glasses shopping worthwhile since I didn't feel rushed. He even told me that I can donate my old glasses to charity. I had no idea! I ended up getting a brown Prada glasses. I highly recommend coming here. The staff are amazing!

Dr. ani is great I've been coming for years! (5 stars for…read moreher) new staff at the front office not so much she's rude (zero stars for her)and disrespectful I walked in said hello I'm checking in she ignored me and dazed off to watch her cartoons She even answered the phone and put it on hold because she was to busy watching Disney movie Not only rude to the patients but disrespectful to the rest of the staff Luckily the sweet young lady that has always helped me in the past walked in and asked if I had been helped I said not yet she right away helped me and another patient while the other one kept watching tv (5 stars for her and the rest of the sweet staff)

Came here because some sunglasses I purchased inner eye holder (whatever it's called) was loose. I…read moretold them about it and they said they could try to fix it. The ladies were so nice here at Porter Ranch Optometry! A lady attempted and tried but it was a fail because i need to go back to Louis Vuitton store to get the glasses replaced. However, the service was phenomenal the lady that helped me was very sweet and personable. The store is very neat as well ! They have many brands of glasses here! I will come back here to order prescription glasses that I need!! I highly recommend here if you need glasses!! 5/5 for me!! -Marshay D.

Overall average experience. Parking is tough so plan ahead. Once inside, they told me they have…read morefree valet services though. Appointment was easy to make. I was seen 10-15 minutes after my appointment time. The first examination room could be cleaner. The machine was also a tad bit high so I wish they had an adjustable height chair or machine. Dr. Kh. was good, but she was very much focused on directing the conversation in a way to sell more services. She told me that everything was alright, but she would like to watch this and that and for that I needed that...in a tone that made me wonder if there is something wrong with my eyes. I also didn't know that people of my nationality have different optical nerves. I hope that is not a bad thing.

had an outstanding experience at Mission Family Optometry. From the moment I walked in, the staff…read morewas welcoming, professional, and genuinely attentive. The entire office is clean, modern, and well-organized, making the visit comfortable and efficient. Dr. Hovhannisyan took the time to thoroughly explain my exam results, answer all of my questions, and ensure I understood my options. I never felt rushed and truly appreciated the personalized care. The staff was also incredibly helpful with insurance, frame selection, and making the entire process seamless. It's clear that patient care is their top priority. If you're looking for a knowledgeable, honest, and caring optometry office in Granada Hills, I highly recommend Mission Family Optometry. Five stars all the way!

I'm super ecstatic to have found a new optometry office for my eye needs!…read more I called on a Friday afternoon and the receptionist was super nice, sweet and very helpful. I was able to get an appointment the next day and that is a plus for me since I have limited days off, but happened to be off that Saturday. Located at the Balboa Mission plaza center, the plaza itself has a huge parking lot. It is in a busy intersection of the valley, but nonetheless, nice area. Upon arrival, I made it in to my 9AM appt. on time and was kindly greeted by one of the staff members there, she was the same individual who assisted me over the phone. I (think) her name was Tatiana, she was so patient during my visit. She performed my eye exams and explained details per exam. She then prepared me to see the Doctor himself. Dr. H was so chill, kind, and dedicated to his specialty. He really shows compassion for what he stands for. I appreciated meeting him and getting to know him and his practice a bit. The practice was bought off by him from previous owner and he has slowly made renovations internally, making the office space more modern and equipped with upgraded technology. He was patient with me and answered my questions and concerns. My exam went well and no abnormal findings. I was off to select my new frames and I couldn't decide from their various selections available. Also, they ran out of space, so ask to see more, since they may have stocked elsewhere not on display, the staff there is more than happy to assist. They carry brand selections and unique styles. I tried on a couple of frames until I found the right ones, staff is also helpful and suggesting, which is nice since it can be overwhelming to be indecisive from all the nice frames. Once I picked out my frames, Tatiana explained how my insurance works and what would be most beneficial to add to the lenses. I appreciated knowing how my new vision plan worked and what co-pays I was expected to pay, etc. All-embracing, my visit was very pleasant and efficient. I will be back soon to pick up my new frames and I can't wait to wear them. Thank you to everyone at Mission Family Optometry for making my visit experience a positive one.

This was my first time coming to this office and it was truly the best experience ever! My husband…read morehas been a patient of Dr. Frisch for many years and has always spoken so highly of him and the staff. I finally decided to switch from my old Optometrist and give Dr. Frisch a try. I'm so glad that I did! First, I'll start with how easy it is to schedule an appointment. The front staff are so nice and welcoming. Hailey was amazing, efficient and very helpful. Dr. Frisch has an extensive resume of education, training and many years of experience in his field. He is very thorough with his exams, explains everything in detail and also has the best personality! He is kind, warm and genuinely loves what he does and cares about his patients. Most importantly, he doesn't rush through the exam. They have state of the art equipment for testing your eyes. A lovely selection of eye glass frames. Andrew was helpful in ordering my new glasses and going over what's covered under our vision plan. Parking is a breeze.

This is a really long awaited review. I was having awful eye pain, redness, and my eye was non-stop…read morewatering. We called Eyecare and they took me in that morning. He was quick and thorough with his examination and explained everything to me. We were able to get a prescription eyedrop for my corneal ulcer and my eye was better within a few days. I will be back for a regular eye exam for sure.

I took my mother to this optometry center. She was visited by Dr. Leser. Dr. Leser is kind,…read moreknowledgeable, thorough, and compassionate. We really appreciate the service we received here. Inside is shiny clean and staff members are courteous and caring. There seems to be a rare culture of mutual respect and kindness present in this establishment. We immediately felt it. Kudos to those who run this place. Making an appointment was easy. I called and made an appointment on the phone. They send several reminders before the appointment. Make sure to check your texts and confirm. There is a cancellation fee if you do not cancel before a certain time. This is a very busy office, so appointments are given for a month or so later, but it is worth the wait. I wish they accepted my insurance too.

I highly recommend to anyone who wants their eye exam and glasses to go here. The staff and Dr…read more were incredible! Very kind and took their time to help me understand. The first time I was told I had cataracts because the Dr. was so capable of doing her job and actually cares about her patients. :)

New store that opened in November. Used to be the pet shop. It was slow for a Tuesday, we were the…read moreonly ones in the store. Beautiful and spacious place. We got the coupons in the mail, 60% off any pair or 2 select pairs for $49. The worker Abby was extremely patient, kind and helpful. Abby answered all of our questions and helped us get the cheapest and best option. We ended up with 2 pairs for $180, great deal. Overall pleasant experience. Would recommend.

I walked in to get my sons eye glasses fixed and Rominna was quick to help and got them fixed…read morequickly. Very happy with her service. thank you !

They set up appointment as soon as possible. I'm in the system and can't wait to be able to see…read moreclearer.

Terrible customer service if you request for a refund after paying in advance after you are told…read moreyour prescription eye-glasses will be backordered for three months, Studioeyes Optometry does Not want to refund you your money!