1. Yardbird - Walnut Creek

1. Yardbird - Walnut Creek

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Walnut Creek, CA

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Yardbird - Walnut Creek

4.8 (5 reviews)

Yardbird - Walnut Creek Photos

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Terra Outdoor Living

Terra Outdoor Living

4.0
(32 reviews)
0.5 mi
$$

On the whole most of Terra Outdoor Living's designs lean heavily towards woven, aluminum, and…read morereclaimed plastic and carry a deep resort vibe. The service was helpful if not a bit overly helpful, however the few classic-feeling teak pieces they had needed to be sealed before use and that was a deal breaker for me. Not only did I not want to deal with the smell or the chemicals myself, but I also did not want to deal with discoloration on a $700+ item after I chose not to seal it. If it had been $200, I probably would have just taken the risk, but not at that price tag. Due to my environmental allergies and after discovering Greenguard Gold furniture I just haven't been willing to take a gamble on plastic or difficult to rinse off cords and weaving and unfortunately that was mainly what they had in the showroom. So all that being said, tldr Terra Outdoor Living has a very specific vision most of their items fall into and I'm sadly just not the target customer for it.

We received outstanding customer service from Elbert who helped us understand the pros and cons of…read morethe various materials of construction (teak, recycled plastics, aluminum, etc.) including how they wear and what maintenance is required. He kindly allowed us to mix and match chairs and tables until we found the right combination which turned out to be one of the table, chair and cushion sets on display. He patiently prepared two estimates for different combinations which helped us decide immediately to proceed and capture the sales price offered. In this day and age of salespeople focused on their phones or each other, Elbert was a true professional and remained focused on our decision-making process. Buy with confidence, and ask for Elbert!

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Terra Outdoor Living
Mount Diablo showroom
Mount Diablo showroom
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The Patio & Fire Place

The Patio & Fire Place

3.9
(23 reviews)
10.4 mi
Locally owned & operated
Family-owned & operated

Excellent customer service. Bill, in particular, came out to personally measure our fireplace…read morebecause it was an odd, corner design. Bill worked with me to design a unique fireplace that would best suit our needs and modern style. He then came out again to meet with our contractor to best plan the order of the tiling, that the contractor was installing, and the installation of the fireplace. Once the fireplace came in from the manufacturer (it took 6-8 weeks, it's custom) Bill came out to install it. To my surprise he showed up with a wrapped up arm in a sling! He was clearly not feeling well and explained that he just had shoulder surgery two days prior! Instead of staying bed as the doctor ordered, he came, with another installer, to make sure our fireplace was installed perfectly. What a pro. Needless-to-say, we are thrilled with the design, functionality and quality of our new fireplace.

I paid over $11,000 for patio furniture here 6 weeks ago, and I was supposed to have received…read morefurniture covers and a glass cylinder for the fire pit weeks ago. I have talked to the store multiple times about it. Every time they have given me a new arrival date, and every time it has not arrived as promised. Now they tell me the items are back ordered. But why was that not the case 3 weeks ago when they said I would get furniture covers this week????????? Also, there is stuffing coming out of the back rest cushions because there is no liner between the filler and the Sunbrella fabric. I am deeply disappointed in the quality of what I purchased and the store's inability to ensure I get everythingI paid for. Update 12/6/24: They ordered furniture covers from a different place now so that I can get covers sooner. Have been promised delivery in 5-7 business days. Fingers crossed. Update 12/26/24: I got the new covers in that timeframe. They work well and the store called me to make sure they arrived and that I am satisfied with them. This follow up was a nice touch.

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Diablo Grills BBQ Speciality Store

Diablo Grills BBQ Speciality Store

3.8
(39 reviews)
0.1 mi
$$

We recently purchased a Fire Magic grill from Diablo Grills, and the experience was outstanding…read morefrom start to finish. Rhonda was incredibly knowledgeable and took the time to walk us through the differences between the various high-end grill options. She thoroughly explained the pros and cons of each model, answered all of our questions, and helped us make an informed decision without any pressure. What stood out most was how much effort she put into educating us so we could choose the grill that best fit our needs, rather than simply steering us toward the most expensive option. She also took the time to explain the service and warranty support behind the different brands. Knowing that the manufacturer has a local service technician available if we ever need assistance gave us tremendous confidence in our purchase and peace of mind that support would be readily available if needed. Rhonda's expertise, patience, and professionalism made what could have been an overwhelming purchase a very enjoyable experience. It's rare to find someone who is both highly knowledgeable and genuinely focused on helping customers make the right decision. If you're looking for a premium grill and want honest, knowledgeable guidance, I highly recommend Diablo Grills and especially Rhonda. Excellent customer service, great product selection, and an outstanding buying experience. We couldn't be happier with our new Fire Magic grill.

I recently purchased a Yoder smoker from the Walnut creek store, after admiring them in your…read moreshowroom for a couple of years and telling myself, "someday." That day finally came, and the smoker was delivered this week. I wanted to share how impressed I was with Henry, the delivery driver. What I expected was a straightforward delivery. What I experienced was something far better. When I asked Henry for a few quick tips on installation and best practices for getting started, he didn't just give a quick answer and head out. Instead, he smiled, rolled up his sleeves, and helped me get everything set up. While we worked, he walked me through the key points just like a knowledgeable friend would when helping you get started with something new. That level of service genuinely caught me off guard--in the best possible way. In today's environment, it's rare to see someone take that kind of pride and initiative in making sure the customer has a great experience. Kudos to Diablo Grills for having someone like Henry on your team. More importantly, a big thank you to Henry himself for his professionalism, generosity with his time, and clear commitment to customer service. It made an already exciting purchase even better.

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Storefront
Storefront
Diablo Grills BBQ Speciality Store
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Crate & Barrel

Crate & Barrel

3.5
(188 reviews)
0.3 mi
$$$

I am always impressed with everything that is offered in this store!! I find it easy to move around…read morein the store!!!!!

I hate to leave this review for a STORE (which I'm leaving on every store page, and then also…read morereporting as a complaint to the BBB), but the online platform and customer service has been particularly negative. We ordered a set of outdoor furniture to be delivered July 19th and chose a set specifically for the in-stock status as we need it for an event on the 25th. Today is that day. They are now saying it won't be ready until the 28th. When I reached out to customer service, they stated that there was one item (a rug) that was not in stock yet, so they'd be holding the WHOLE order until then to avoid a double-delivery, or, if we wanted, WE could eat a second delivery fee, which is insane to expect of us. I requested that they delivery everything ready to us by the 24th, and they refused as its "our policy." So, to clarify, their "policy" is that if we provide you a delivery date that is inaccurate, we expect you to just deal with the consequences of a delay; therefore, when ordered from Crate & Barrel, you essentially cannot ever plan around a delivery date--not even within a week of that date, since we are being pushed 9 days out. So, be sure when using this company, you either a) plan nothing for a long period of time afterward that depends on that order's delivery, or b) do what we will be doing and use Wayfair or Pottery Barn (which is where we'll go from now on) because when things like this happen, they help facilitate solutions, not resolve it with "sorry, it's our policy."

Photos
It's so big! Whatever you see or feel in the store will definitely be smaller than what you will see in your house. But my apartment is tiny
It's so big! Whatever you see or feel in the store will definitely be smaller than what you will see in your house. But my apartment is tiny
Crate & Barrel
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Yardbird - Walnut Creek - outdoorfurniture - Updated July 2026

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