After a very stressful experience with another HVAC company, I was convinced my 5-ton AC system…read moreneeded a complete replacement. I decided to get one last opinion before spending thousands of dollars, and I'm so glad I called Neighborhood Heating & Air Conditioning. David, the owner, came out personally and immediately impressed me with his professionalism and honesty. He took the time to diagnose the actual problem instead of jumping straight to the most expensive solution. He explained everything in a way that made sense, corrected the issue, and before long my system was blowing cold air again. What stood out the most was his integrity. At no point did I feel pressured or like he was trying to sell me something I didn't need. He simply fixed the problem and got my family comfortable again. If you're looking for an HVAC company that values honesty, knowledge, and treating customers the right way, I highly recommend David and Neighborhood Heating & Air Conditioning. They turned a situation that had me completely stressed out into one with a simple solution. It's hard to find businesses that operate with this level of integrity, and they've absolutely earned my trust and my future business.

David and Nita are the BEST. If you want a great company for your AC/Heating needs, use them. The…read morehave an excellent workmanship warranty that they stand behind. I will not use anyone else, very Happy.

One of the furnaces went out last night and I started calling around this morning. First place said…read moreit's a holiday, so service charge would be $125 vs $69 tomorrow. Left messages for the next 2, 4th said they could be out here in 2 days. Aire Mechanical Solutions had great reviews, so I called Luis at 10:19 am and he answered, quoted a $75 service charge, which would be included in the price of the fix, and he could be here at 11:30. It's 1:10 and he just left, (includes the time it took for him to go get the part), and the furnace is running again! Excellent customer service and price! We will be calling him again!

Just wanted to say what a great job Luis and his guys did installing a new unit in our home. They…read morewere friendly and professional. My husband called him and he was out the same day to give us an estimate. He is very efficient. I highly recommend them for all your air conditioning needs. Thank you Luis. The Bentley's

Eli at AC&C was great! I put in a request late at night for an inspection and he quickly responded…read moreto my request. No hassle at all and was easy to schedule an appointment. While here he told me his safety concerns with the current fireplace since I recently bought the house and that the home inspector didn't mention anything at all. Thankful that he educated me and provided context to the suggestions made with no pressure to do it now, while also overall education on a fireplace in general because I have never had one. I had an inspection and cleaning completed. All in all I would highly recommend and I will be using his services again to replace some panels in the near future.

I appreciate the efficiency, quality, and responsiveness of Eli. He knows his stuff and actually…read moretakes the time to explain everything to us. Service was completed same day and we couldn't be happier with our fireplace.

We just recently had to get a new air-conditioning unit. Jeff was very professional and the whole…read moreexperience was great. The crew that came out to do the install were amazing! So friendly and professional as well. Miguel, Colby, Franchesco, and Edin were great, and had our new unit installed and blowing old air before the end of the day. We will definitely be using them again as well as referring all our friends.

One of the worst HVAC service experiences I have ever had. I would not recommend Avery's…read more Our restaurant had one A/C unit that was not working, and our property management referred us to Avery's. I called and scheduled service on Thursday. Three technicians did not arrive until around 9:00 PM. At the time, I did not realize I would be charged $150 per hour for each person. Later, the owner also came to the property, and his time was added to the labor charges as well. We have five A/C units. They spent more than two hours trying to determine which thermostat/controller was connected to which rooftop unit. They were unable to figure it out until the owner arrived. Instead of handling the situation professionally, the owner complained to me about how long it had taken. When he tried to explain the system and I did not understand, he sighed and spoke to me in a condescending manner, telling me that I did not understand air conditioning. During the rooftop work, one of their technicians turned off the switch/disconnect to another A/C unit that had been working normally -- the unit serving our office and restroom. Approximately 30 minutes after they went onto the roof, that A/C stopped working. I immediately brought this to their attention, and they told me not to worry. Around 11:30 PM, they finally repaired the A/C unit that was the reason for the original service call. By midnight, however, they said it was too late and they needed to leave without restoring the office/restroom A/C. Instead, they opened the indoor unit and told me the belt was loose, the filter was extremely dirty, and there was water inside. They then told me to call another HVAC company to repair it because they could not return that week. The owner even told me that I would probably call other companies and eventually come back to him asking for help. As a result, our office and restroom were without A/C on Friday, Saturday, and Sunday. On Saturday, I paid another HVAC company to replace the belt and inspect the indoor equipment. They found no issue that explained why the system would not operate. I then went to the rooftop and discovered that the rooftop switch had been left in the OFF position after Avery's work. When I contacted Avery's about this, they denied responsibility. I asked them to return and correct the problem. They initially refused, but after further discussion, they agreed to come Monday morning. On Monday, three people came back again. They went onto the roof and told me that the capacitors appeared to be leaking oil and suggested that this might be why the unit was not operating. I asked them to replace the capacitors, but they refused and told me to have another company do it. Then, somehow, they were able to get the A/C operating again before they left -- without replacing the capacitors they had just identified as the possible problem. What made the situation even more frustrating was the billing. The owner had told me by phone that he would not charge me for the return visit, but I was later charged for it anyway. The customer service was just as troubling as the technical experience. During our conversations, the owner called me a "dangerous customer." He also told me that because my A/C systems had supposedly not been maintained for 10 years, they would all eventually fail, that repairing everything could potentially cost around $300,000, and that I should consider selling my business quickly. I called an HVAC company because I needed an air conditioner repaired. I did not call to be talked down to, have a working A/C unit left switched off, be told to hire another company to finish the work, be charged after being told I would not be charged, or receive unsolicited advice to sell my business. I own and operate a restaurant, so reliable A/C service and professional communication are extremely important. Based on my experience with Avery's, I will never use this company again and cannot recommend them to other business owners.

Steve is responsive and provides excellent service and quality work. He is fair and upfront about…read morepricing and works to earn his customers trust. I highly recommend Hesse AC.

Steve and his crew are terrific. I had used Hesse Air and Heat some time ago under my home…read morewarranty. He did such a great job (which is unusual with many of these companies that provide service with home warranties) that when I next needed service, I'd just call Steve's company directly. He showed up exactly on time, diagnosed the problem and had his crew here in a couple of hours and fixed my AC. No mess, no fuss! What a great job. Use Hesse, you won't regret it.

He was very helpful and, by phone, was able to tell us our problem. I appreciated that he was…read morehonest and pointed out that we really didn't need him to come over (we just needed to spend five minutes with our shop vac). He also got back to us promptly on a Sunday. Will definitely use again!

Well, what's to be said for these guys. I used them for years and was referred by not one but two…read moreof my clients, both of which aren't acquainted at all. Andy and his team are great. I had an older system that they held together for many years before I finally had to break down and get a totally new system. There are a lot of claims from many companies locally. Maybe they are great, maybe not but I never have to worry about Andy upselling me and taking me for a ride.

Following up on a review from years ago. This company is the real deal and has consistently…read moreprovided great service to us for over 6 years in two homes. Most recently they helped repair a mystery issue we were having with our furnace fan not turning on. They recommended only one part that needed to be replaced and that fixed it! We have an old furnace and AC but they have only ever suggested the repairs that are really needed. They take the time to diagnose, know their stuff and have kept our older unit working wonderfully. They also just installed a mini split for us and went above and beyond. https://www.hernandezair.com/ 972-672-3261.

AC went out the day before school started, I searched all around Oak Cliff to find someone local,…read morehad two different guys in my house from bigger area companies, both anxious to replace my whole AC unit and neither of them offered at least window units while I got things figured out so our family of six ended up sleeping on the floor of the living room under a fan at 93 degrees inside the house. Kids got to start school on 2-3 hours of sleep. I met Marcelino the next day and he was the only one who offered to try and fix the current unit. It was pretty clear he was just trying to help us find solutions instead of selling us a new AC unit. We ended up replacing it anyways instead of repairing it but it wasn't because we were pushed into it by big label A holes who clearly didn't care that an entire family roasted without air in peak summer. I'm never calling another AC company again, these are my people.

We've had a great experience with our membership program with Serveway! Any time our ac and/or…read moreheater starts acting a bit funny, it's awesome to know that we can get them to our house usually within the same day. Anyone who lives in Texas knows how serious it is to have proper maintenance in the HVAC world with our insane weather. Thankful to have a company we can trust come out and be super professional. Highly recommend!

Called Serveway for appointment to check on my AC not cooling. Me working nights, I was surprised…read morethey were able meet my needs and do an 8am appointment the next day. Kelon Washington was the technician that arrived to the diagnose my AC issues. I cannot say enough good things about Kelon. The amount of time and diagnostics he performed went way above and beyond any other HVAC tech that had checked out my system before. First impressions are Important. My First Impression is 5 Stars!!!!