the original owner of this business still lives at the address listed for this business..Frank…read moreretired in 2013 and did not give permission for this guy to use the name.he sold the business to the man who bought his pump truck..we still get mail at his address for burien septic..Not the way to do business..i managed to go on his site and take off our address....

Personality accounts for a lot. The owner certainly knows how to talk a blue streak and even gave…read moreme the 411 on a plumber who will unclog my pipes for half what Roto Rooter charged me. Nice guy.

Great from start to finish. We had a repair that needed to be done on an estate property, and he…read morecoordinated with all concerned to get this job completed as quickly as was possible. We appreciate the communication throughout!

Owner lacks professionalism, poor communication, multiple reschedules, and then a surprise overtime…read morecharge AFTER the job was done. I will never recommend this company.

I have used Sewer Friendly for almost two decades and they've always been great. This last time…read morewas no exception. I was going through a recent family tragedy and the whole team (Caleb, Jeff, Rodo, Gabriel) went out of their way to accommodate to my schedule and made the process as easy as possible during a very stressful time. They worked hard to squeeze me onto their schedule, knew exactly what needed to be done, and finished the whole project in a timely and tidy manner. Rodo and Gabriel worked so tirelessly that they forgot to eat and skipped lunch! So I brought them food :) I usually keep about 3 companies/names on hand in case of an emergency, but there's no need to do that with Sewer Friendly bc they have earned my trust. Thank you, Sewer Friendly!!

Rodo and Gabriel were fantastic. They gave me clear and concise options. That allowed me to make…read morethe best decisions for me.

The city notified us that our water usage had increased astronomically. We determined that the…read morewater line from the mains to the house was leaking somewhere. Since it's an older line, we figured it made more sense to replace it straightaway than to pay someone to figure out the exact spot where the leak was and only repair that spot. We called Master Bore on a Friday evening. They returned the call within the hour. Jose the friendly estimator came out the next day. We decided to hire MB for the job. They were able to get us on the schedule fast. They arrived when they said they would, and completed the work to our full satisfaction.

I needed an urgent main water line replacement, meter to house, over 70 ft. I contacted three…read morecontractors for a prompt estimate. Master Bore (Omar) arrived when promised for an estimate, provided estimate and definitive work statement, and a start work date. When I said "do it", they showed up as promised, did the work as promised. The city inspection passed without problems. They have the right equipment and their crews knew what they were doing, very professional, thorough, and courteous. The final bill was same as the estimate, with no hassles. I highly recommend Master Bore LLCfor this type work.

Thomas at Wu Construction was wonderful to work with. I was the buyer's agent on a transaction…read morewhere he had completed post repairs under the house for the seller. After closing, we asked him to take a look at a couple of posts that were touching the soil. Even though this was not part of the original scope of work, he went ahead and replaced those, along with a few others they found needed attention. That kind of good faith and professionalism was truly appreciated. Thank you, Thomas. Your integrity and willingness to go the extra mile did not go unnoticed. I would definitely reach out to them in the future.

This company does excellent work and are very customer service oriented. We had them install…read moredrainage on the west and east side of our home. They dug up our grass to lay a drainage line and our friends that live across the street remarked what a nice job they did in replacing the grass. There was an issue of a damaged internet line but they worked closely with the ISP firm to insure the line was replaced the very same day by waiting on Ziply and helping them install the new line. Two months later they came back and changed out 3 grated clean out covers with ones that have filtering screening on them to address insects hatching out of the clean outs. Communication was excellent and they addressed all issues with promptness.

This is the second time I've used Steady Flow. Justin was super helpful, friendly, and arrived…read moreexactly on time (what a treat! A company that values my time too!). Justin looked at the issue, offered several quick fixes and made some suggestions we can do without needing expensive repairs. To be sure, when I do need any plumbing help in the future (because with a house it's always "when" not "if") you can bet Steady Flow will be my first - and probably only - call. Just as a side note - I had two other plumbers come out to review the same issue. One said it would cost $1000K+ to fix, the other recommended replacing our 6 year old water heater (which is working fine btw). Many small plumbing companies are being bought up by private equity firms, which push expensive and unnecessary repairs or products to pad their bottom line. Steady Flow is a company that is still on the side of their customers!

We had a sudden kitchen and bathroom sinks back up and totally clogged. We have dealt with these…read moreguys 4 years ago for a similar problem upstairs. They did a great job then, so we called them again. Even though the July 4th weekend was just around the corner, they managed to schedule us and come the same day we called! What a treat, so we didn't have to suffer with the ugly mess through the whole holiday weekend! What incredible customer service! They did a great, thorough job as the time before. Great company and very reasonable too. They are now our "go to guys", for sure! THANK YOU!

Arrived at the time frame they said they would be there. Apparently before we moved in, they have…read morestated they have serviced our home before for the previous owner. We havent had any issues with our septic tank our time living here, which tells you the quality they provide. Overall, recommend.

Great group of guys, really professional, nice, and accommodating. They're fair and hard workers,…read moredid a great job!

I would rate this 10 stars if I could. First off out of nowhere my toilet started to overflow and…read moreleak last night. I discovered backup in both my shower and bathtub. After a bit of panicking, I found Ron with American Sewer. I called him at around 6:30 pm and he came out within 20 minutes and cleared the blockage. What a blessing that he would come out after hours to help. He came back today and installed a sewer release which is great. I highly recommend using Ron, honest and trustworthy plus a great price!!!!

Ron with American Rooter is incredible at his job!!!! My…read moreneighbor and I share a side-sewage pipe that had significant root intrusion. I was nervous about the older cement pipes because I had been told that hydro-jetting could damage weak points in the line. When I called, Ron explained his targeted approach, increasing water pressure to cut directly at the roots (after visually inspecting problem spots with his camera). He was prompt and his rig and equipment were impressive (both technologically and with their pristine condition). He is a phenomenal professional! He worked efficiently while talking me through the process and provided video to help me better understand the need for future work (without trying to upsell me). His quote was fair and exact. I am truly grateful for his assistance during such a stressful time! I highly recommend Ron and his business!