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Jamaica Plain, MA

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12 years ago

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Landry's Bicycles

Landry's Bicycles

3.6(216 reviews)
2.9 miAllston/Brighton
$$$

Had to review this place after buying a new bike there recently…read more I had low expectations going in, since I was looking for an affordable road bike in the midst of a national bike shortage. When I first visited Landry's, they didn't have any options for me to try, but the salesperson I talked to was able to order two bikes from two other locations that I could try. He said they usually require a 500$ deposit to hold bikes, but given the circumstances he gave me a discount on the deposit which I appreciated. The bikes were there much earlier than I expected--within a week! And I went back to try them out. Again, the staff was so helpful and patient, answered all of my questions and offered helpful insight. I found a bike that was under my max budget that I love, and they were so diligent about making sure the bike was in perfect condition and that all my questions were answered. I'm looking forward to going back for my complementary tune up. Thanks Landry's!

Landry's on Comm Ave is great! I purchased an ebike with a state voucher and only needed to pay…read moretaxes. The bike was ready the next day! less than a week later my innertube pinched, I brought my bike in 20 minutes before closing; it was fixed right away! I was told a low price over the phone for the inner tube that did not include the cost of labor, when it was time to pay for the innertube and labor I did not have enough, the young person that fixed my tire lowered the price to an amount I could cover!!! Which can be done because it's a co-op. I really appreciate that. I recommend this place

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Landry's Bicycles
Landry's Bicycles
Landry's Bicycles

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Papa Wheelies Bicycle Shop - Front of Portsmouth Store.

Papa Wheelies Bicycle Shop

4.0(39 reviews)
55.4 mi
$$

First thing to know about Papa Wheelies is that they straddle the line between "Cycling Shop" and…read more"Bike Store", meaning that these are people who take the sport seriously as enthusiasts, but not exclusively for the "serious cyclist type". This store appeals to both demographics, although the "everyday commuter" type might find the bicycles in stock to be on the pricey side. I do not fault the store, but instead greater consumer trends within the industry. The service is generally good and reliable, however certain times of the year service will be backed up (summer holidays).

I am an avid cyclist in road, mountain and gravel cycling, and Papa Wheelies has been my go to bike…read moreshop for a number of years. Their customer service and knowledge of all types of riders and bikes is why I choose to patronize them, as well as why I will send all my friends who I try to convince to get into cycling. They truly just want you to get the best bike for yourself. Not the most expensive or the flashiest bike. They know their stuff and they truly just want to match everyone to a bike that will make them happy and give them the best riding experience. Their repair staff is also top notch. I have had some whacky issues with my bikes over the years and they have solved them every single time. Several years ago, I purchased an Orbea mountain bike through them. Unfortunately, there was a manufacturers defect with the dropper post (not Papa Wheelie's fault - a manufacturing issue). The staff at Papa Wheelie's took my bike in and took care of the entire process in dealing with the claim and getting the part from the manufacturer and got me back on my bike quite quickly considering many of the parts were coming in from Spain. I am always team support your local bike shop, but I am specifically team support Papa Wheelies as your lbs, because they truly care. Yes, you can order a bike online direct from manufacturers, but nothing beats the experience of going in and working with the people at Papa Wheelies to figure out what bike works for you and making adjustments to that bike or getting a bike fit to make sure that it is the best possible machine you can ride. It's an investment and Papa Wheelies makes that process 100 times easier. Lastly, I'll add that bikes can be expensive. Tax on expensive things can be expensive. New Hampshire doesn't have taxes. Are you doing the math with me? If you are buying a bike for several thousand dollars in other New England states, you can end up paying several hundred dollars in taxes. You can avoid that by heading on up to beautiful tax free New Hampshire and buying your bike at Papa Wheelies.

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Papa Wheelies Bicycle Shop - We use GURU fit system and Body Geometry Fitting.

We use GURU fit system and Body Geometry Fitting.

Papa Wheelies Bicycle Shop
Papa Wheelies Bicycle Shop

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Radical Adventures - E-Bike Store. Sales, Rentals and Repairs.

Radical Adventures

4.0(11 reviews)
4.7 mi

I rented an e-bike from Radical Adventures and the process from start to finish was seamless and…read morestress-free. I had never ridden an e-bike before and it was so much fun to ride! It was sleek, modern, and incredibly powerful, making hills and long distances a breeze. I was able to explore so much of the surrounding area without feeling fatigued or overwhelmed, thanks to the ease and comfort of the bike. The store owner was incredibly friendly and knowledgeable and they have a huge selection of different styles of ebikes to choose from. I will definitely return here again!

Visited this place in October with a coworker we both bought Segway scooters for our commute to…read morework. My coworker took his right on the spot. Mine wasn't ready. I was told to come back tomorrow. I tried calling the next day, but nobody answered the phone so I showed up they didn't remember me. I told him I had purchased a scooter yesterday with my coworker, and then they went to look for it and they said it still wasn't ready and they needed to charge it . I came back the following day called again. No answer showed up didn't know who I was again reminded him an went to get my scooter ready for me to take one problem, though there was no charger with the brand new scooter. He could not find it. So he gave me a charger from behind the counter fast forward to today, May 5, 2026. I tried calling again no answer so I drove in. Doors were locked. Lights are on went to the front and back entrance. No sign of anyone one last check I see the guy who sold me the scooter in the window. I motion to him to come over. He comes over. he lets me in. I tell him about my scooter, he tells me to bring it in. I told him the back brake is no longer working, and my rear tire was making a grinding noise. He told me I could leave it to fill out my information before leaving. I asked him when he thought somebody would be able to take a look at it and he told me about a month. He stated the technician wasn't in today and that they had a backlog of scooters that needed to be repaired, which he pointed to in the corner and then told me there was multiple down in the basement of the same model. I told him that wasn't an option for me to wait over a month and that the scooter is still under warranty for another five months he tried to refer me to a scooter shop in Cambridge, which I live nowhere near and not paying for something that was under warranty. I then asked him what to do and he told me to call Segway the scooter company. And then again referred me to the scooter shop in Cambridge, which I had to reiterate that was not an option and I am not paying for something that is still under warranty. I asked him for Segway's number which he told me he did not have and to "Google it". My only dealings with this place twice have not been good and not the best customer service to say the least. Scooters were $1100 with tax and are under warranty for another five months and they are telling me I have to wait over a month to even get it looked at. Unacceptable!

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Radical Adventures - Radical Adventures, e-bike helmets and accessories.

Radical Adventures, e-bike helmets and accessories.

Radical Adventures - E-Bike and E-Scooter sales, rentals and repairs.  Faneuil Hall, Boston.

E-Bike and E-Scooter sales, rentals and repairs. Faneuil Hall, Boston.

Radical Adventures - Radical Adventures, Boston.  E-bikes.  Sales, Rentals and Repairs.

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Radical Adventures, Boston. E-bikes. Sales, Rentals and Repairs.

Belmont Wheelworks

Belmont Wheelworks

3.0(298 reviews)
6.6 mi
$$$

We LOVE Gary Wood and the folks at Belmont Wheelworks. We met when my son (who has Cerebral Palsy…read morefrom a stroke in utero) was in his first bike race-- Gary helped us adjust our bike before the race. My son bit the bug on bicycling and when he was ready for a new bike, Gary helped us find the perfect bike, making some accessibility modifications like switching the brake sides to favor my son's stronger side, etc. I got my Stumpjumper here 20 years ago and Belmont Wheelworks keeps on delivering because of the people!

Here's a collection of my terrible experiences at Wheel Works:…read more Story #1: Took a bike in to get an insurance write up for estimated cost of repair/replacement (my biked was pretty much totaled). They said the estimated time for this would be around 5 days. After 10 days of them not contacting me, I called them. They said the write up was ready so I went to shop only for them to tell me it is not ready and to come back in a couple days. When I went back, the person who did the write up lost the paper and we had to go back AGAIN for a new paper. A 5 day simple write up turned into a 3 week back and fourth with this shop (and 3 weeks with no bike which is my main form of transportation). Story #2: I asked for 2 tubes for my bike and they gave me 2 different sized tubes BOTH OF WHICH WERE NOT THE CORRECT TUBE. Story #3: I asked for a tube for my bike and I gave them the model (which they sold to me). The person asked me what size it is which I forgot. So he replied "well I don't know that bike go figure that out yourself" (while he was at a functioning computer in which he could have looked it up for me). Story #4: I also had a kick stand repair after it fell off (my bike has a specialize built in kickstand) and it fell off again after 2 rides.

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Belmont Wheelworks
Belmont Wheelworks
Belmont Wheelworks

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JLL Car Service

JLL Car Service

1.7(20 reviews)
1.9 miRoslindale

Like another customer who has posted here, I booked the service. I cancelled within the 72 hour…read moreguideline. I emailed JLL to confirm the cancellation. He asked that I text him. I did that. I emailed a week later when I got a reminder that they were going to pick up the next day. I emailed to remind him that I cancelled and that I had not received the refund. He said his people were out of the office until Monday and would take care of it then. Two weeks passed and no credit. I emailed again saying I would dispute the charge and leave a negative review if it was not taken care of. I received a response within an hour, which simply had an email address to an unknown (to me) company. I have since disputed with my credit card company, which immediately gave me credit. Painful to work with - glad I cancelled the ride as I don't know how that would have gone... "---------- Forwarded message --------- From: Joseph XXXXX (bostonmasscar@yahoo.com) Date: Sun, Oct 27, 2024 at 1:30PM Subject: Re: Upcoming Orders Reminder To: (XXXXXXXXX@gmail.com) Support@grapevinemarketing.org Yahoo Mail: Search, Organize, Conquer On Sun, Oct 27, 2024 at 1:08 PM, XXXXXXX (XXXXXXX@gmail.com) wrote: I have not received the refund yet. This is the last time I will request it before contacting the credit card company and posting a nasty note on Google reviews.

I found myself in a jam needing a ride home from Logan after a trio abroad and found this service…read more Owner is very responsive. My driver was very new and was confused about where to pick me up and that was a little frustrating but he got me home and that's what counts. :-) If I need car service again , I would give them another go!

Hubway - bikesharing - Updated July 2026

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