Cancel

    Open app

    Search

    Hubway Photos

    You might also consider

    More like Hubway

    Recommended Reviews - Hubway

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
    Yelp app icon
    Browse more easily on the app
    Review Feed Illustration

    12 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    Verify this business for free

    Get access to customer & competitor insights.

    Verify this business

    Papa Wheelies Bicycle Shop - Front of Portsmouth Store.

    Papa Wheelies Bicycle Shop

    4.0(38 reviews)
    55.4 mi
    $$

    I am an avid cyclist in road, mountain and gravel cycling, and Papa Wheelies has been my go to bike…read moreshop for a number of years. Their customer service and knowledge of all types of riders and bikes is why I choose to patronize them, as well as why I will send all my friends who I try to convince to get into cycling. They truly just want you to get the best bike for yourself. Not the most expensive or the flashiest bike. They know their stuff and they truly just want to match everyone to a bike that will make them happy and give them the best riding experience. Their repair staff is also top notch. I have had some whacky issues with my bikes over the years and they have solved them every single time. Several years ago, I purchased an Orbea mountain bike through them. Unfortunately, there was a manufacturers defect with the dropper post (not Papa Wheelie's fault - a manufacturing issue). The staff at Papa Wheelie's took my bike in and took care of the entire process in dealing with the claim and getting the part from the manufacturer and got me back on my bike quite quickly considering many of the parts were coming in from Spain. I am always team support your local bike shop, but I am specifically team support Papa Wheelies as your lbs, because they truly care. Yes, you can order a bike online direct from manufacturers, but nothing beats the experience of going in and working with the people at Papa Wheelies to figure out what bike works for you and making adjustments to that bike or getting a bike fit to make sure that it is the best possible machine you can ride. It's an investment and Papa Wheelies makes that process 100 times easier. Lastly, I'll add that bikes can be expensive. Tax on expensive things can be expensive. New Hampshire doesn't have taxes. Are you doing the math with me? If you are buying a bike for several thousand dollars in other New England states, you can end up paying several hundred dollars in taxes. You can avoid that by heading on up to beautiful tax free New Hampshire and buying your bike at Papa Wheelies.

    Papa Wheelies showed a real lack of professionalism over the past couple of days. After seeing…read moretheir business practices first hand I'd avoid this place. Late last month I got an email from them advertising an end of summer sale. It indicated that they took trade-ins and even included a calculator where I could figure out the value of my bike. I checked on-line and their website indicated that a bike I wanted was "in store". I spoke with the owner, Dan Houston. He was okay with the calculated value of my bike. The problem was, he said, the bike wasn't in-stock and it wouldn't be a good deal for him. I double checked on-line and found that the bike was showing to be in stock. I called their other store to be sure and they indicated that they had the bike I wanted. I don't know what happened but the guy at the warehouse said it was definitely there. So I went back in and told them that there must have been a mistake. Dan was not in. Josh Pierce indicated that the bike was not in stock. They did have a different color and since it was available (and already built) I said I would take that one instead. It's one excuse after another with these guys. Josh looked at my bike, found an imperfection in the paint and a couple of dirt marks (that cleaned right off), and said the bike could be worth $1,000 less than Dan had indicated the day before. He said if I wanted the new bike it was an additional $800 over their advertised price. After seeing their business practices first hand I'd avoid this place. My expectations were based completely on the numbers they gave me. If they find out that their advertised prices turned out to be too low they should just accept their mistake. Instead they wasted my time. Papa Wheelies did advertise they were having a special ("Last Chance to Save Big on End-of-Season Bikes"), their bike was on sale and the value I determined for my bike was based on what they provided. I thought the advertising was deceptive.

    Photos
    Papa Wheelies Bicycle Shop - We use GURU fit system and Body Geometry Fitting.

    We use GURU fit system and Body Geometry Fitting.

    Papa Wheelies Bicycle Shop
    Papa Wheelies Bicycle Shop

    See all

    Radical Adventures - Boston - E-Bike Store. Sales, Rentals and Repairs.

    Radical Adventures - Boston

    4.2(5 reviews)
    4.7 mi

    This bike shop and family owner Steve and son Charlie are amazing - 4 fat tire beast bikes out the…read moredoor for 3 days stored them every night and charged them ready for pick up - THE ONLY WAY TO SEE BOSTON I PROMISE YOU WAS AN ABSOLUTE BLAST - Steve and Charlie thank you so much took care of entire family with class appreciate your kindness and TIRELESS efforts - CHEERS

    Visited this place in October with a coworker we both bought Segway scooters for our commute to…read morework. My coworker took his right on the spot. Mine wasn't ready. I was told to come back tomorrow. I tried calling the next day, but nobody answered the phone so I showed up they didn't remember me. I told him I had purchased a scooter yesterday with my coworker, and then they went to look for it and they said it still wasn't ready and they needed to charge it . I came back the following day called again. No answer showed up didn't know who I was again reminded him an went to get my scooter ready for me to take one problem, though there was no charger with the brand new scooter. He could not find it. So he gave me a charger from behind the counter fast forward to today, May 5, 2026. I tried calling again no answer so I drove in. Doors were locked. Lights are on went to the front and back entrance. No sign of anyone one last check I see the guy who sold me the scooter in the window. I motion to him to come over. He comes over. he lets me in. I tell him about my scooter, he tells me to bring it in. I told him the back brake is no longer working, and my rear tire was making a grinding noise. He told me I could leave it to fill out my information before leaving. I asked him when he thought somebody would be able to take a look at it and he told me about a month. He stated the technician wasn't in today and that they had a backlog of scooters that needed to be repaired, which he pointed to in the corner and then told me there was multiple down in the basement of the same model. I told him that wasn't an option for me to wait over a month and that the scooter is still under warranty for another five months he tried to refer me to a scooter shop in Cambridge, which I live nowhere near and not paying for something that was under warranty. I then asked him what to do and he told me to call Segway the scooter company. And then again referred me to the scooter shop in Cambridge, which I had to reiterate that was not an option and I am not paying for something that is still under warranty. I asked him for Segway's number which he told me he did not have and to "Google it". My only dealings with this place twice have not been good and not the best customer service to say the least. Scooters were $1100 with tax and are under warranty for another five months and they are telling me I have to wait over a month to even get it looked at. Unacceptable!

    Photos
    Radical Adventures - Boston - Radical Adventures, e-bike helmets and accessories.

    Radical Adventures, e-bike helmets and accessories.

    Radical Adventures - Boston - E-Bike and E-Scooter sales, rentals and repairs.  Faneuil Hall, Boston.

    E-Bike and E-Scooter sales, rentals and repairs. Faneuil Hall, Boston.

    Radical Adventures - Boston - Radical Adventures, Boston.  E-bikes.  Sales, Rentals and Repairs.

    See all

    Radical Adventures, Boston. E-bikes. Sales, Rentals and Repairs.

    JLL Car Service

    JLL Car Service

    1.7(20 reviews)
    1.9 miRoslindale

    Like another customer who has posted here, I booked the service. I cancelled within the 72 hour…read moreguideline. I emailed JLL to confirm the cancellation. He asked that I text him. I did that. I emailed a week later when I got a reminder that they were going to pick up the next day. I emailed to remind him that I cancelled and that I had not received the refund. He said his people were out of the office until Monday and would take care of it then. Two weeks passed and no credit. I emailed again saying I would dispute the charge and leave a negative review if it was not taken care of. I received a response within an hour, which simply had an email address to an unknown (to me) company. I have since disputed with my credit card company, which immediately gave me credit. Painful to work with - glad I cancelled the ride as I don't know how that would have gone... "---------- Forwarded message --------- From: Joseph XXXXX (bostonmasscar@yahoo.com) Date: Sun, Oct 27, 2024 at 1:30PM Subject: Re: Upcoming Orders Reminder To: (XXXXXXXXX@gmail.com) Support@grapevinemarketing.org Yahoo Mail: Search, Organize, Conquer On Sun, Oct 27, 2024 at 1:08 PM, XXXXXXX (XXXXXXX@gmail.com) wrote: I have not received the refund yet. This is the last time I will request it before contacting the credit card company and posting a nasty note on Google reviews.

    I found myself in a jam needing a ride home from Logan after a trio abroad and found this service…read more Owner is very responsive. My driver was very new and was confused about where to pick me up and that was a little frustrating but he got me home and that's what counts. :-) If I need car service again , I would give them another go!

    Hubway - bikesharing - Updated June 2026

    Loading...
    Loading...
    Loading...