I must share my experience with this business Zeyhn was so professional and helpful with my washing…read moremachine I over loaded it it would not empty . He came and emptied it And fixed it . With effiuand said to call if I had any problems. He had integrity which is a rare find in this day And age I highly recommend him

Came across this company when my stove stopped working and I needed a repair person. I decided to…read moregive them a try based on their recent reviews and I couldn't be happier. He was very attentive, prompt with his communication. He came out to do the diagnostic right away and gave us the feedback. He was able to repair our stove. He was very professional, friendly, and courteous. Price for the repair was very fair. I would totally recommend if you have any appliance repair needs, reach out to him.

Came out same day, a Saturday to fix our oven. He had to order a part, but came back and fixed it…read more Jose is considerate and polite. Very knowledgeable and professional. Will use again for any of our appliances.

Jose came out same day to look at my gas stove that wasn't converted correctly and my washing…read moremachine. He fixed both fast. Supper nice guy. Would definitely use again and recommend!

The front left burner of my Vikings cook top was mis aligned…read more The service call department has been very responsive. They have arranged technician Eric Hoetjes to come to help. Eric Hoetjes has fixed the problem and he has also cleaned the other three burners as well. Highly appreciated the service Joseph Cote and Eric Hoetjes have provided.

if I could, zero stars would be a option. Son, Jonathon shows up an hour early, unapolegtic & not…read moreinterested in even seeing the job, rude as I've ever experience, chip on his entitled young shoulder, insulting, and would never recommend if he was the last Sub-Zero repair man on the planet! He shouldn't be allowed into enter anyone's home or work w the public!

Very helpful and friendly owner fixed my sewing machine and had great suggestions for another…read moremachine.

Fixed vacuum. Couldn't be better or more helpful. Also gave us a great price on a new vacuum. Go…read moreDennis

The the icemaker of the Thermador refrigerator that came with the house we recently bought seemed…read moreto not work. I asked the company for the names of authorized repair shops in my area and ATR was the closest so I booked an appointment. First-off they tried to cancel the appointment 10 mnutes before they were supposed to arrive and then, when the repair person actually did make it, he was clueless-. I knew more about the appliance by just reading the manual. The situation got so ridiculous I finally had to ask if he even knew how to work on a Thermador refrigerator and he answered he wasn't really "the right guy" (what?!? and they want to get paid for the house visit????). He wasted an hour resetting the freezer- something I already knew how to do- and after checking who knows what he came to the conclusion that the icemaker should start working in the the next 24 hrs and if it didnt the icemaker had to be replaced. So then I got a service technician directly from Thermador to check the freezer- he took the equipment apart, did several diagnostic tests, and discovered there is absolutely nothing wrong with the freezer/icemaker: the issue was that the water line had a problem or was shut-off. Conclusion: dont call ATR Appliance!!!! Ever!

A technician came and diagnosed the problem with my dryer and said a part needed to be ordered. 2…read moreweeks have gone by now with no word from them and they do not answer the phone nor return calls. Don't bother with them.

Booked through Yelp but had a bit of a rocky start -- their system had a glitch and my address…read morenever came through on their end. I called thinking it was a no-show, and Christian was at my door within 30 minutes. That kind of responsiveness says a lot. Once he arrived, he was professional and thorough -- took apart what needed to come out, figured out the issue with my LG ice maker, and had everything back in order quickly. Great experience overall, and I'd definitely call them again.

I called them Thurs afternoon, got an appt for the next morning. Freezer not making ice. Analysis…read moredone next AM, parts ordered. Received call Monday AM From Cris to come out with parts for repair in 20 minutes. Determined issue was in the display...replaced display, checked system, cleaned coils and said no need for replacement of ice maker parts. Service was fast, thorough and pricing very reasonable. All my appliance repairs in future will be done by Service King!! Jim T, Shelton

Response time was amazing. Jimmy called right away and was able to send a tech over right away…read more We have an older GE washing machine. Paulie cleaned it out and seemed to fix it but next day it stopped working again. They came right out and replaced the water pump at no extra labor charge. Now it's working great.

Stay Away! I called…read moreAtlas (Jimmy) to fix my stove, which had a broken burner. While initially he was quite responsive, everything went downhill quickly. He sent someone who not only didn't fix the burner, he broke another one. That person said that they needed more parts to fix both burners and that they would call back when they were ready. We never got a call. This began several weeks of pestering Jimmy on the status of the parts, because he would never call us. He eventually replied that they were on backorder but would tell me when they were ready again. After a long period of silence, we called him back and he mentioned that the parts were discontinued, he just never bothered to tell us and that he wouldn't do anything to compensate us for the stove his team made worse. He said that there was nothing that could be done to fix it. I called a different company, they came in, had the parts (not on backorder) and fixed it within a week. I'm mad at myself for trusting Jimmy for as long as I did, because we could have gotten results so much sooner. Don't use Atlas, they just make things worse.

Justin is everything you want in a repairman. Friendly, prompt, communicative, honest, and great at…read morewhat he does. Not to mention he is a veteran. After our first time using him for a repair yesterday (dryer -- fixed in a snap and didn't try to gouge us!) he will be our go-to repairman going forward.

I worked with Justin of Sergeants Appliance. He ordered the needed part. Worked with me on setting…read moreup the appointment. When he arrived I just knew the person knew what he was doing. With in minutes he had removed the freezer door, shelves and brackets to access the evaporator fan. He replaced the fan, inspected the thermostat and buttoned it all back up in under 20 minutes. Service, outstanding, quality of service outstanding, value outstanding. I will be using them again.