Find a vet who truly cares about your pet and not just money. My cat was misdiagnosed by Dr Lang…read moreand suffered a horrible death.

Pet med is the most uncaring and expensive vet in Lorain county. Should have known something wasn't…read moreright, when the 3 visits I had,there were no other patients. I got new pup, needed a vet , they got me right in.that initial visit for checkup and rabies cost me 350$ and the list goes on BEWARE!!!got a lot more, but going to let it rest for a minute.while I call the BBB

I take all of my fur babies here. The vets here are amazing and the staff is great especially with…read moreanswering questions.

Love this place ! They can handle my dogs with out problems . Love Dr Wood , he is always right on…read more.. The staff is always great with me and very understanding and kind . All the Drs are very knowledgeable would not go any other place

I first contacted this veterinary clinic because my Duke is terrified of everything and I mean…read moreeverything outside of my apartment. All he does is shake & tremble badly. So his first visit here, and the staff were accommodating to his needs and were very well with him. Awesome staff and Awesome Doctor as well, will continue to go here for Duke's care.

I had never been to this Animal Hospital- after my appointment- I can honestly say - I will always…read morecome to this place with my pets. Amazing Staff - very personable - friendly and helpful. Great with my dog whom isn't the friendliest with new people they did a wonderful job. The price is very affordable. I recommend this place 100%. Adrian Thomas & Remy.

I have been coming here for over 30 years. They have treated all my pets from dogs, cats, turtles,…read morebearded dragon, parakeets, cockatiels, ducks, guinea pigs and rabbits. If I thought my pet couldn't wait for an appointment later in the week with one of the vets, they would let me drop it off when they opened in the morning for an emergency appt. It does cost more though. The staff are all very polite and professional. I had to take a very sick cat in late on a Saturday afternoon, they got me a same day appointment. I did have to put the cat down, he was to sick but I was there for over two hours. I didn't realize they had closed already over an hour before. The vet was very patient with me and never tried to rush me in any way. He did everything possible for my cat but told me he didn't think my cat would make it thru the night. I decided I would rather have him be with me when he passed then die alone.

7/20 Update: updating my review from 1 to 3 stars. I did receive a call in regards to my negative…read morereview and felt that the response and compensation was fair for our poor experience on 7/3.

They have always been caring, professional and taken excellent care of all our animals for the last…read more20 years. They truly care about the animals. They always give all the options available and give you time to consider them. I highly recommend them.

We have been bringing our dog here since we moved to Ohio. I think the techs are the most caring…read moreand able to do what other techs couldn't. He struggled getting on his back for an X-ray (we tried at other vets where we previously lived) and here they were able to get the X-ray in less than what felt like 5 minutes. I am very happy we found this place!

I have been going to Landings for a number of years. I drive from Cleveland to Avon Lake because I…read moretrust Dr. Kris Taylor. He always spends time with your animal - never rushes. About 6 months ago, they started laser therapy. My 11 year old dog has severe arthritis & the doc suggested trying it. Here it is 4 months later & not limping. Much more active & not in pain. It really makes a difference especially for older dogs.

Landing's Aninimial hospital is directly responsible for my dogs untimely death…read more Don't just take my word for it google The use of: Dex injection and Novox 75 mg! Or ask any other vet! "Dexamethasone (a corticosteroid) and Novox (carprofen), an NSAID (non-steroidal anti-inflammatory drug), are both medications used in veterinary medicine for dogs to address pain and inflammation. However, these medications should not be used concurrently, according to PetMD and the FDA. " I am not alone in this experience! I strongly encourage you to find another vet if you love your pet! Avon Lake Animal Clinc did everything to save his life and I will always be greatfull for thier efforts!

My family had only positive experiences with Dr. Kristin and the rest of the staff at Amherst…read moreAnimal Hospital! My fiance and I brought our cat, Boris, in, thinking we were going to have to put him down... Dr. Kristin assured us with her treatment plan that he had good odds of survival and recovery. She also worked within our budget. Our boy was in their care for 72 hours, and the aftercare and continued customer service has surpassed my expectations! He is continuing to improve and regain his health. Their communication, organization, and compassion is beyond amazing, more than what I've encountered in animal healthcare at other locations. They were gentle, patient, and professional with handling Boris. I felt completely at ease with him in their care. We had such a great experience, that I decided to bring our second cat, Esme, in just for a wellness visit and establish a patient relationship in case of future emergency with this baby. Staff here really listens and answers all your questions, and was able to provide refills on meds quickly and conveniently! I am very pleased with all the experiences I had at this office and look forward to continuing to trust Dr. Kristin and her staff with my precious kitties!

I had a very disappointing experience with Amherst Animal Hospital while trying to get my dog in…read morefor an emergency skunk bath. When I called, I was told that my dog could be seen as long as I sent over her vaccination records showing she was up to date on her vaccines. It took me about 40 minutes to contact my veterinarian, obtain the records, and have them sent over. After they were received, I got a voicemail stating that my dog could not be seen because she did not have the canine influenza vaccine. At no point during the original phone call was I told that the canine influenza vaccine was required. Had that been mentioned from the beginning, I could have saved a significant amount of time during an already stressful situation. When I went to the office to ask for clarification, Delaney's demeanor came across as dismissive and passive-aggressive. She repeatedly stated that my dog was "not fully vaccinated," even though my dog is current on all of her core vaccinations. The issue was not that my dog was behind on her routine vaccines--it was that the hospital also requires the canine influenza vaccine, a requirement that was never communicated to me during my initial call. What upset me the most was not the policy itself. Amherst Animal Hospital is absolutely entitled to require whatever vaccinations it believes are appropriate. My frustration was with the lack of communication and the complete unwillingness to acknowledge that the requirement should have been explained upfront. If Delaney had simply said, "I'm sorry, I should have mentioned that we also require the canine influenza vaccine," I honestly don't think the situation would have escalated. We are all human, and mistakes happen. A sincere apology and a little accountability would have gone a long way toward resolving the situation. Instead, I felt like my concerns were dismissed, and I was made to feel as though I had done something wrong. When I questioned why this wasn't explained initially, I was told, "I don't understand why you're yelling at me," even though I was simply trying to understand why I had spent nearly an hour gathering records for an appointment that was never actually possible under their policy. To the manager's credit, she came out and apologized, and I appreciated that. Unfortunately, by that point, the damage had already been done. The interaction left me feeling disrespected and unheard. This experience is especially disappointing because our family has trusted Amherst Animal Hospital with our pets for veterinary care. They have treated our other dog and our cat, and our in-laws have also been clients. After this experience, however, we all have decided to take our pets elsewhere. Policies are understandable. Poor communication and poor customer service are not. I hope this review encourages the hospital to better communicate its requirements upfront and reminds staff that a simple apology and a little empathy can make all the difference.

I took my older pug here to get a much needed teeth cleaning. They were very up front with me on…read morewhat it could end up costing during the consultation. When I dropped him off, I was very nervous since I knew they'd be putting him under. Their on-site groomer, Brittany, was behind the front desk at the time and was SO nice to me and assured me everything would be ok. The vet or the vet tech (sorry I can't remember which) even called me before his surgery started to further put my mind at ease. The cleaning ended up being even less than what they quoted me due to some of his extractions being easier than they thought. It's nice that they were honest about that. I plan on taking both of my pugs back here for their yearly shots. The prices they quoted me were very reasonable.

I just aquired a cat, and her previous owner took her here, but they have closed and I do not know…read morehow to get her shot records for my vet, to make sure she is up to date on her shots, can anyone please help me get this information. Thanks

Do not entrust this "practice" with your pet. They are manipulative, and insisted that my 20 year…read moreold sign off on $1500.00 dental treatment plan while the cat was there over Thanksgiving. There is absolutely NOTHING wrong with the cat's teeth, but they insisted, and would not say how much the visit would be until the "dental treatment plan" was authorized. They are unethical and manipulative. Do not use them.

I just had too put My dog down. He was My life. 14 years old and he was My Emotional support dog…read more The staff was Great. Super Awesome. Cried as we cried and gave us All the time with him we needed. He is being Cremated and we will get our remains of him next week. I Just received a Sympathy card from them today. My Heart is Shattered. But very Happy with the Treatment.