We recently adopted a sweet little kitten from a local rescue. We realized very quickly that she…read morewas experiencing some kind of digestive issue as her gas and BMs were stinking our entire house up and the poor thing hadn't shown us a solid stool in the 2 weeks we'd had her. We brought her to Dr Poling at Avon Animal Hospital. Dr Poling had us bring a stool sample and spent a lot of time with us discussing her issues and what the problem may be. She prescribed an antibiotic we got the baby started on. The following day the stool sample results came back negative but we were advised to continue the antibiotic. This didn't help our girl, so we brought her back in to Dr P. We brought another stool sample because sometimes things are missed on the first (due to egg shedding or something gross sounding - the tech explained). Dr P discussed our options with us, described the different types of foods for kitties with sensitive tummies, and gave us a hypoallergenic food we both decided we were comfortable with. Upon finishing this bag, nothing had changed so we returned to Dr P. Again, she spent a TON of time with us and showed great care and concern for our girl. She ordered a digestive panel but also provided us with a script for a different antibiotic just in the off chance our little one had something undetectable going on. This was right around Christmas, and it was clear that Dr P did NOT want us to have to spend a bunch of money figuring this smelly little puzzle out. We finally saw improvement to our kitty's little system and didn't end up needing the pricey panel! Unfortunately, we saw this was just as I got the flu for a couple days and I stopped her treatment while in bed, hoping she was all set. Of course, as it goes with antibiotics, her stinkiness returned somewhat quickly. I called and had some questions about the prescription (how long does she have to be on it, do I need to bring her in to get more) and the wonderful tech called back within an hour with all the answers for me and to let me know that an additional script for the girl's antibiotics are there for pickup. I've called this office at least 5 times since adopting this baby 2 months ago. EVERY time the techs have been kind, knowledgeable, and provided answers from the Dr that day. Dr Poling is compassionate and kind and made me feel involved and respected in the care I choose for this kitten. So glad to have found a vet we can trust!

Horrible place! I took my Guinea Pig there about three weeks ago for an eye infection. The doctor…read morenoticed a small scab on one of my GP's feet - which turned out to be 'Bumblefoot'. Right away, he suggested euthanasia! Then, he only prescribed an oral antibiotic and pain killer. When I questioned him if my GP should also get some kind of external treatment for his foot wound, he said 'No, I want it to dry up'. Then, he forgot to address the eye infection as he was walking out! Since he didn't recommend external treatment for his Bumblefoot, the disease progressed and all four feet worsened. He never even mentioned the other three feet being affected! And Bumblefoot ALWAYS needs daily foot soaks using an antiseptic! Now my one year old GP is nearing his end of life because of this negligent veterinarian! He will need to be put down once he stops eating on his own. And he's in a lot of pain due to this. Go elsewhere if you care about your pets!

She's so sincere and truly loves animals. I trust that she's not going to pile on stuff i don't…read moreneed for more money. She's always so caring and even goes out of the way to teach better pet care, like when she teaches me how to cut my cats claws. My husband and I are such fans!

Over the last 20 years, Bretton Ridge Animal Hospital has been there for us and our pups during…read moresome of our most heartbreaking times and our most exciting moments. Providing veterinary services as well as grooming, I don't think I could trust our pups with anyone else.

Ever since Dr Fox retired and his daughter took over, it's become a "business". My cat had a tooth…read moreextracted, had to pay entire amount - no payments allowed, even though I'd been a customer for over 20 yrs. My cat developed swelling under his jaw after I brought him home - Lisa Fox said it was from the surgery - I disagreed. By the next morning he had passed away. When I called to tell them, no sympathy, but they said they'd adjust my records. I've never been back. I'd give them five stars before Dr Fox retired, and zero if I could for after.

We have been taking Max here since he was 8 weeks old when we got him. They are all amazing, from…read morethe girls in the front to the vets and assistants. They are so patient with my now 2 year old English Bulldog Max who is so very stubborn! Very knowledgeable on English bulldogs which is why we decided to come here two years ago and still so happy with them! Max loves coming here, he can't wait to see his favorite girl at the desk Vicky, she always sits on the floor and just lets Max give her so many kisses and hugs! Thank you all for being so great and loving to our fur babies!!

Things have changed! dr. Cobb retired few years back. The practice will never be the same. We had…read morebeen going there for over 20 years and still do but it isnt the same care.

I love this vet and staff!!. They take very good care of our four cats and they just love them cuz…read morewe get rescue cats Plus the prices are very inexpensive compared to the vet before that we had and it's the staff is wonderful and very informative they've been a great help with our pets

I was charged for a fecal test before I ever brought it to them. It was more than $100…read more When I got home and reviewed the invoice I told them to cancel the test as no one explains to me the high cost and that I would pay in advance. No other vet practices in this manner. It was quite an ordeal to get my money reimbursed.

Highly recommend this location if you have a sick or injured pet. Went to Animal Clinic Northview…read more3x, was charged over $1500 and received NO Answers or treatment for my pet Bully, just pain meds. One visit to Happy Pet and the docs came up with a solution immediately and my Bully is on his way to recovery and is feeling much better. A+++

We love Center West Animal Hospital. We have been taking our beloved pets there and trusting Dr Pat…read moreManubay for over 25 years!! Every one of our dogs have been expertly taken care of with not only expertise /professionalism, but also a kindness that goes above and beyond. We trust them completely on how to best care for each beloved pet from mundane things to emergencies.... They are trustworthy. They are reasonable. The quality of care and the knowledge of what's possible and what's best for our beloved fur babies is unsurpassed. Highly recommend.

I had been coming to this vet a few years now, I think Dr. Manubay is very kind and good at what he…read moredoes. Most of the front desk staff are very kind, Chandra and James have always been pleasant and helpful in my experiences there, the reason for the 3 star is because last month I found out my dog had cancer, long story short I ended up here very often as we were running tests xrays etc all of the above and doing pre surgical things to ensure my senior dog was healthy enough to undergo a major operation. Fast forward to today, I'm there yet again for the stitch removal. The surgery and everything went extremely well. While waiting I noticed they did a pet of the month, and given my dogs recent last month there I decided to ask how I enter it. Chandra was sweet and insisted I fill out the form only to then come into a disagreement with the other front staff lady. Audriene or Adriana? Not sure. Who said "no I will not give her a form". The other front desk woman confusingly said "this dog is here to get stitches removed from a major surgery we did what do you mean?" I could see this wasn't going well I nicely said you know what never mind! As she then proceeded to take my dog to the back. I then decided to ask audrienne why I couldn't have a form, very rudely said it "wasn't a office call so" I said that's fine but I've had quite a few of those in this last month? She basically was like yeah don't know what to tell you. Anyway, she never gave me the form. I understand places have procedures and if she was doing her job that's fine. The problem was she was extremely rude and unpleasant. This isn't the first time I've experienced this from her but when she said that right in front of me I was at a loss of words. When you work at a place like a vets office I'd imagine being kind and compassionate as people are often stressed out with their beloved animal would be required. She did not fit those qualifications. If it wasn't for her I planned to leave a review for 5 stars, this was just unacceptable how it went down. Especially when you see the other staff also responding to her poor behavior about it.

The vet team at Southwest Animal Hospital from the receptionists to Dr. Pamela Soda Gray are some…read moreamazing and caring people. The staff is very knowledgeable, empathetic, and attentive to my dogs needs. The office is always clean and inviting. Keep up the amazing work.

An employee by the name of Samantha has ruined all confidence and possible future visits. She…read morespoke to me quite harshly over something I wasn't sure I should be making a decision over. It was concerning how many doses of medication I should purchase to administer to my pet. She kept pressing me in a harsh nature. Maybe she was having a bad day, but if you are speaking to me in that tenor, I wonder how you are treating my pet. I would also leave messages and ask that I be called on my cell phone because I am at work and needed to speak directly to the them. Each time Samantha would call me at my home number instead of my cell as requested. By the time I got home, the office was closed to reach them. The doctors are good, but question certain help.

Dr Jackson is the sole reason I come to this vet clinic. He is an absolute amazing Veterinarian…read more He has been treated my fur babies for over 20 years at a previous vet clinic. And I followed him to here. His staff is always friendly and appear to be very knowledgeable. I am always treated with respect here. Thank you for that.

Always get the best care here. They are very caring…read more To me they are like family and treat you the same way. Two of my dogs have high anxiety that other people at other places didn't feel comfortable. They embrace them and try to make them comfortable. I wouldn't go anywhere else.