My friend and I rented bikes from Kauai Motorcycles and toured the south side of the island, and…read moreWiamea Canyon. Definitely the coolest way to explore the island as there's tons of fun roads to ride. The bikes are new and well maintained. We're planning on renting again next week and trying out some of the dual-sport bikes. Mahalo!!

My husband and I spent 9 days on the island snorkeling, zip lining, flying, boating,etc. But, by…read moreaccident we came across Kauai Motorcycle Tours advertisement. The owner Randy customized the trip and took us all over the island seeing things we definitely would have missed just renting motorcycles on our own. We visited Sahara-like red desert sands, the lush greenery of the jungle to the refreshing smell of the pine trees. Each of the different view points were breathtaking. The great thing about booking with Randy is he loves riding as much as we do. So, we never felt we were being rushed to get to one spot or the next. He stopped whenever we wanted. We enjoyed a great lunch as well. The Harley's are well cared for, making the ride comfortable and smooth. It was an amazing day. Well worth the cost and time. We will be sharing with friends and family who ride to make sure they book with him. Lastly, I only write reviews on companies if they are really awful or really fantastic. In this case it was fantastic.

Friendly and efficient service, plus a great value. You get exactly what you'd expect. The car had…read moresome aesthetic flaws, and had a service needed light on, but performed beautifully as I drove all over the island all week and I didn't have a single issue with it. Shuttle to and from the airport was also quick and easy. Would definitely recommend if you want a car that gets you around and doesn't scream "tourist" :)

So disappointed in this company. We made a human error and had to cancel our reservation entirely,…read moreso we called and were honest and they would absolutely NOT cancel our reservation. They still charged us a fee, even though they were not available on the phone during normal business hours when we tried canceling days in advance. Clearly, this company is all about their bottom line and not the customer. Do NOT use this company unless you truly want a "wreck."

this is the worst rental car experience I have had in a long time. Instructions given for pick up…read moreat the airport was different then what happened. Then, the car was broken in the back with the rear hatch and no option to change out cars or anything. Then they expect us to crowd more in the car for airport return with their driver when we are already full to the max. And though their driver was friendly, he doesn't understand much English nor speak much of it. This was not helpful when pickup was different than the instructions we were given. Will not use again.

I would give negative stars if I could. Paul was rude, inconsiderate, and unhelpful. When the car…read morebroke down, he blamed us and literally cussed us out. Paul has no care or concern for the danger his poorly managed cars create for driver's on the road. Paul was kicked off AirBnB for violating their policies. Believe the bad reviews, or else you might get stuck with a car that won't start and an owner who doesn't care.

Super fast, friendly atmosphere. I was in and out of there in less than 30 minutes. Needed to get…read moremy keys programmed because someone stole my key fob and was looking for my car. They were able to help me so now whoever stole my key fob can't steal my car. Would definitely recommend these guys to anyone 10 out of 10 would go again.

Wow, truly a breath of fresh air in the car rental business. Hands down one of the best I've…read moreexperienced. I have traveled a lot for work/pleasure and know how to navigate rental car agencies pretty well. Every once in a while they get one over me, especially recent with the electric vehicle push. I also almost always avoid off airport rentals as a rule. Given the price and the glowing reviews I thought I would give Lucky Owl a shot. I'm very glad I did. The pickup process was super easy, just walked across the street from the southwest baggage claim where the pickup spot #4 was designated. Made the call and they were there rather quick. At the counter there was no sales push or tactics, they just verified my ID and CC then handed me the keys. Their rules were clearly laid out next to the window. They took photos of the cars condition and encouraged me to do the same. I also received the exact car stated on my reservation. No issues with the car for the 2 weeks we were there. Someone mentioned you blend in with their cars as a local, I don't know how but it did feel that way, hahaha. I especially liked the rubber floor mats which made cleaning easy. My one recommendation would be a trunk/hatch rubber mat. I know they are much harder to come by, but it would help with sandy beach gear. Speaking of, they even offer to rent beach gear! My airbnb came with some, but its great to know for next time. Drop off was just as easy as pickup. Their rental terms mention excess sand has a fee and there is a Texaco close to their location with vacuums. I wasn't sure if we had reached the "excess" level but why not treat the car with respect and clean up after yourself since Lucky Owl treated us well. When I got back they took a couple photos of the condition just like the pickup and had the shuttle ready to take me to the airport. No question I will be renting from here again next time in Oahu! They also have some friendly cats to greet you.