Aloha Makoa, Thanks…read moreonce again for renting a car to me. We had a wonderful time in Maui--in no small mesure because of your Honda Civic sedan, which took us to lots of places economically and reliably. Next time we come back to Maui, we will definitely rent a car from Makoa again. Warm regards, Carolyn Riding

I'll never rent from the big car rental companies again…read more From the moment I made the reservation, Sandie was incredibly communicative and responsive to all of my questions, both before and after booking. Since I was traveling solo with a 3- and 6-year-old, I really wanted the pickup experience to be as painless as possible, and Makoa delivered exactly that. On the day of arrival, I received a link with clear instructions. I literally walked out of baggage claim, crossed the street, followed the signs and map, and BOOM! -- the car was right there waiting for us. The car I received was exactly what I booked. The AC was strong, and the tank was full. The map was very easy to use. It was oriented correctly, so you can simply hold your phone upright, walk in the direction shown, and find everything clearly marked. One tip: remember to look UP for the letters marking each parking row. A couple of helpful tips for future renters: - Before returning the car, go to Safeway Fuel if you want to avoid battling the long lines at Costco gas. It's also a straight shot to the airport from there. - When returning to the airport, use "OGG long term / short term parking" in Google Maps. Do not follow the "rental car return" road signs, because those lead to the big rental car companies instead. The return process was also very easy. You just upload a photo of where the car is parked and where you placed the parking ticket, and you're done. I would absolutely use Makoa again the next time we're in Maui.

If you're cruising this is your spot. Car delivered on day of arrival just outside the port. Got…read morethe upgrade of beach chairs and cooler.. go to the Whole Foods before leaving and your set for the day.

In the past, we have used this agency for car rentals. The cars were not perfect, but the price…read morewas cheap. Plus was that we went to the beach, surfed, and no blow back that there was sand and board wax. We experienced honesty, integrity with this company. I have found another company that allows me, for no extra charge, pick up and drop off the car in the parking lot directly in front of the airport. This is the only reason that we changed companies. Great people, totally recommend if you have a couple extra hours to spent getting and returning your rental.

I really wish that I read the other negative review before reserving a car from this location…read more First, they are located in a sketchy industrial park. Second, the website is VERY deceptive in terms of available vehicles. Third, when we arrived, we were picked up in a beat-up van by an unfriendly driver who gave the vibe that we were inconveniencing him because he had to pick us up. When we arrived, we were met by a rather surly gentleman who took us to a SUV with 149,000 miles (I have photographic evidence to prove this) on it and looked like it had been in a demolition derby. We immediately asked for another car and he told us "nothing else was available". Driving the car, I noticed that the brakes were iffy and one of the seat belts was not functioning properly (plus, it was so old that there was no navigation). The family refused to continue driving in this dangerous deathtrap vehicle and I was forced to rent ANOTHER vehicle from Enterprise for the remainder of our vacation. When it was time to return the car, I got a text to return the car with a full tank (despite the fact that we got the car with a half-tank and he verbally told me to return in the same way). I opted to return the car with a full tank because I thought this rental agency would screw me with excess gas charges. When we returned the car, we were told that there was no transportation back to the airport and we were forced to drive this same vehicle to the airport and leave it for them to retrieve. A miserable experience...never again (the big fear was that the car would "die" and strand us by the side of the road). PS-DO NOT believe the website pictures!

Do not rent with them! This is a shady business that consist of older model cars parked in a junk…read moreyard. They offer pick-up to and from the airport once you book your rental with them. The female worker was the only employee who is pleasant to deal with. We received an older 2012 SUV, which was ok, if the car was not a piece of junk. Unfortunately, this car was done, as it was at over 117K mileage. It also had a lot of dents, marks, scratches, etc. Our biggest regret was keeping the rental as it was. The paperwork was already filled out when we got there. We returned the car at the end of our trip. No issues until we got to the parking lot. The engine light turned on. We immediately reported to the female employee. She nodded that the car was 12 years old. It was bound to encounter issues along the way. We received a phone call from the "CEO of operations" after two days. Now, we're told the car died. It won't start. He said it was in "good working condition" prior to the rental. We had two options. We can agree to pay the invoice from the mechanics for the "damages." Or they can file with our car insurance and say the car was totaled. Obviously, we did not agree with either options. It was not comprehensible as to how they can fault us for a crappy car. They should count their lucky stars that the scrap metal ran its course. No back up camera or GPS system. It was completely outdated. It was quite fortunate that no one got hurt or injured with this rental car. Anyhow, he ended the call saying the cars belonged to several "owners". And, they will definitely be in touch to file an insurance claim. Be very cautious if you decide to book with them. I wouldn't trust these scammers at all! It appears they devise these schemes by renting out old junk cars. They are completely aware that 90% of their fleet is not operable. Or it ran its course. Then, they file bogus fraud insurance claims to get new cars. Go with a legit, reputable car rental company!

If you are looking to support local businesses while in Maui, Aloha Rent A Car is the way to go. We…read morehad a fantastic experience with them from start to finish. We rented a small SUV at a very fair price. While it wasn't a brand-new model and clearly well used, it was still very clean, everything functioned perfectly, and we had zero mechanical issues during our entire week-long rental. It was exactly what we needed for exploring the island. The check-in process was incredibly smooth. They picked us up from the airport immediately, and when we arrived at the lot, the car was already running and pre-loaded with the beach package we added. It made the transition from the airport to the road a total breeze. Note: Since we declined the insurance, we took a quick video of the car before leaving--standard practice, and the staff was great about it. After-hours drop-off is very convenient. Just make sure to read the instructions carefully, as they have a specific designated parking area at the airport. We took pictures and videos again before leaving. We actually had a bit of a personal mishap--my husband realized he'd left his fanny pack locked in the car after we had already dropped it off and headed to check in for our flight. We left a voicemail asking them to look for it. While it took a few follow-ups to locate (luckily we could see the location via the AirPods inside!), the team stayed with it. Once found, they went out of their way to take it to a mailing center so it could be returned to us. We are so thankful for the effort they made to resolve our mistake. We will definitely be using Aloha Rent A Car again on our next visit!

DO NOT RENT HERE. This place charged us after we returned the vehicle, just like other reviews…read morewarned about. The Assistant Manager and staff were extremely rude, constantly cutting us off and speaking to us like children instead of customers. The van itself had no AC, warning lights on the entire time, and shook badly while driving. When we tried to get help, nobody was willing to assist or take responsibility. Customer service and professionalism are seriously lacking here. Rent somewhere else and save yourself the stress.

English is our second language, Dan was welcoming, patient and found the best solution for my…read moredaughter and me. He gave us an exceptional price, better than the one we got at the airport. This Car Rental service, even on last minute, is a very helpful solution.

Aloha, I have all my…read moreclients book their rental cars through this co. They have the best rates and excellent customer service. I get rave reviews from my clients about this company. My reputation is on the line so I am discerning about who or what I recommend. Mahalo, Sara Ferguson RS. Coldwell Banker Isalnd Properties Shops at Wailea

2025 REVIEW: Once…read moreagain, Maui Cruisers was simply the best option for car rental for our recent trip to Maui (April 5-19)!!! The most important factors were: - for convenience (you could not ask for an easier location to pick up/drop of the car).... - for price (so much more affordable than any other option...especially appreciated with our weaker Canadian dollar)... - and for AMAZING service by Josie and Paul!!! We also love supporting local and this couple is just wonderful! Yes, the Toyotas are a bit older but they run beautifully, are spacious, and the AC was perfect! Thanks again Josie and Paul for a wonderful experience...we will always highly recommend you to all looking for a great car rental option on Maui!!! Mahalo, Lisa and Drew :)

Unfortunately, I got one email response and then nothing after that. I couldn't manage to receive a…read morequote, so I never booked with this company.

ALOHA!!! This was the easiest, cheapest and most relaxed car…read morerental experience ever! Allen was very easy to get in touch with and he gave great tips. The car was very reliable and fit all of our luggage. We will use Maui Car Hire again on our next trip to Maui! Mahalo!

We came to Maui in July and after long line waiting for shuttle, surprisingly all car rental…read morecompanies at the airport were either out of cars or cost us $800-$1200 a week, so we made some research and called Maui Car Hire. Alan was very friendly and knowledgeable about cars and offered us Mazda for $245 for whole week and they don't charge for delivery to the airport so we just been picked up from there for free on our nice and clean Mazda with full tank of gas, which took us all over the island. We certainly will hire a car from them again on our anniversary. Aloha

Wow, small company- BIG service. Car dropped off and picked up at my home for the best price on…read moreMaui! (even a kamaaina discount). I rented an older van in great condition with a contact number in the event I needed anything (Everything was perfect). I highly recommend Maui Vibes Car rental and will call them when I ever need another rental.