I've had friends and family that I had nothing but positive experiences with this company. The…read morestaff are amazing and have a lot of love that they give to these animals that are in need of it. True gems to the community you guys are and thank you for all that you do. You guys don't get enough credit.

This review is long overdue. We adopted our Boxer mix from ARF when he was only 8 weeks old in June…read more2009. ARF rescued his pregnant mom and gave birth to 10 puppies at the shelter! The staff sent video updates until the puppies were ready to be picked up. They are well organized and truly care for the rescues. Our pup lived a wonderful 14.5 years. He has given us so much joy and we miss him dearly. Thank you ARF for all that you do.

This shelter is very overwhelmed with abandoned dogs but they make it very easy to surrender a…read morefound animal. I met other people who had to surrender pets due to homelessness or lost job. although it's a kill shelter they do their absolute best to provide care in order to get these dogs adopted faster. they encourage people to foster and help these animals find home.

This is Fresno Animal Center. Not to be confused with Fresno Humane. Key difference is the…read morejurisdiction. FAC serves within Fresno city limits and Humane serves the county. They strictly abide by these rules. I can only comment on the services that I use here. I've received vouchers in the past and gotten animals fixed for $30. If I foster, I will come here and get them assessed, dewormed, vaccinated along with flea and tick preventative. This is free of cost since I'm taking the responsibility of fostering instead of leaving them there at the shelter. They also offer me free food but I decline so it can go to someone who really needs it. Foot traffic varies. I've been here half a day or sometimes it takes no time at all. They make it very clear to people who surrender and drop off that the animal is at risk of euthanasia. They are always at critical capacity so if you are looking for a companion I always encourage to adopt and not shop or alternatively, fill out their foster application as they are always looking for foster ppl to save more animals and all supplies are provided.

I come here for the cheap vaccinations. I recommend to pay in cash. Otherwise you can pay with a…read morecredit card plus a service fee. I always make my appointments ahead of time by emailing them which is very convenient. My appointment was at 10 AM. once there you sign in and they go in order from when you signed in. I only had to wait for a few minutes before they called my name and I paid in cash. Then a few minutes later, the vet tech came out to my car where my fearful dog was in the back seat. Since she doesn't like other dogs, this is so convenient. But they will only do this if you only need one shot. Plenty of parking in the lot in front of the office.

We found a great little puppy in late May, went home and bought some goodies to get ready for him,…read moreand we came back less than 24 hours later to pay the adoption fee, do the paperwork and take him home, only to be told that he received a shot that morning which now put his adoption fee over $300....absolutely ridiculous! Their puppy adoption rates are already higher than two other local shelters. CCSPCA, don't complain about full kennels but then charge people ridiculous prices to adopt! I truly hope you rethink your business tactics/practices, for the sake of animals needing good and safe homes. P.S. I debated on posting because ultimately their mission is what I believe in but this experience was deplorable and in my opinion went against their mission/purpose; people want to help, but blatant money grabs like this are disgraceful to witness!

Absolutely horrible experience dealing with these people. Found two stray puppies nearby and tried…read moreto take them here so they would get adopted and taken off the street. I don't live in Fresno and was on my way out of town but this place refused to help me. The women on the phone were extremely rude and argumentative right off the bat. They incessantly told me that the puppies weren't found in their "jurisdiction" and refused to help. They demanded I go across town (even though the puppies were found less than 5 minutes away and I was on my way out of town back home already) out of my way to deal with their problem for them. Fresno would be better served by shutting this place down or hiring a new staff. Pathetic and sad experience.

I had a great experience the times that I have come here. The cat area is already like a meet and…read moregreet, which I love. The staff here are friendly, even when dealing with rude folks. They are clear with their adoption process and the fees. Also, the shelter becomes transparent when it reaches capacity. For the dog lover, note that many of them are large dogs, as the small ones get adopted quickly or transferred to a rescue. At the entrance, they have a sign for animal drop off, FYI.

I'm upping my rating to 5 stars because of the prices, which are competitive. I have cats and buy…read moreall their food here. They also carry really good treats and some toys. I'm sure I could buy less expensive food online but I prefer to purchase in person. I feel like they offer a bit more cat products since they moved to this location a couple years ago. I remain a loyal customer {thumbs up}

I have been coming here for years for all my pets necessities. From shots to food to accessories,…read morethis is my go to place for my pets. They used to be located by the rail road tracks in what looked like a big red barn. The new location seems more spacious and a lot better IMO since it's not as cold and more parking. The service is always great cus the employees are always knowledgeable. They even have a rewards program with some dog food. I think it's buy 10 bags or buy 15 bags get the next free? Something like that. It has to be the same bag same weight tho. Still good if ur grabbing the same shit. The last time we went we changed our dogs dog food cus he was having bad allergies. There was a lady there that worked with the brand Red Barn (how funny I brought up red barn earlier lol) and she helped us out a lot. We ended up choosing that brand n got grain free and she gave us a $10 off coupon I forgot how much it was but that was deals... she also gave us a free canned food version and a coupon for the dry food topper for free. So we got all that for the discounted dog food price cus of the coupons. Fuckkn awesome man!!!

Wasn't what I expected at all. My dogs had surgery before…read moreand came out sick and stoned for days because of the anesthesia. That's why I procrastinated on having her spayed. Knew I had to have it done and was freaked out the whole time she was in there and expecting the worst. They came out with her and she was great!! Got her home and she was fine just a little tired. Couldn't even really see the incision. It's been three weeks and she's jamming around and feeling great. LOVE THIS PLACE!! Can't thank you enough!!

After waiting nearly 20 minutes past my scheduled appointment time, I approached the front desk to…read moreinquire about the delay. The staff member I spoke with was dismissive and rude, stating she had "no idea" how much longer I would need to wait and that I was simply waiting for a technician with one other person ahead of me. I returned to my seat and waited an additional 10 minutes, during which no one was called back. At that point, I decided I could no longer wait and requested a refund of my deposit. The staff member informed me that cancellations require 48 hours' notice but added that, "as a courtesy," she could "probably" issue a refund. I found this response ironic, as it felt anything but courteous given that I had already waited more than 30 minutes past my appointment time. What I find most frustrating is the inconsistency in expectations: clients are required to arrive early or on time, with the risk of having their appointments canceled and deposits forfeited if they are late, yet the practice does not extend the same respect for clients' time. To wait for over 30 minutes without explanation or apology is unacceptable. When I asked to speak with a manager, the staff member became noticeably snippy and refused to get one. After assisting a few more customers, she went to the back and returned with a Post-it note containing an email address, claiming the manager was out of the office. This felt disingenuous, as she had initially indicated she would retrieve someone for me to speak with. I have always valued the care my pets have received at your practice, which is why today's experience was so disappointing. The lack of professionalism, courtesy, and respect for my time has shaken my trust in your establishment

This is Lainey. She's 3y/o and she's our FOURTH rescue. She's a wire haired Terrier. She's been a…read morewonderful part of our family for almost 3 weeks now. We fell in love with Lainey during her VERY BRIEF stay at Mrs Winkles in Oxnard. Karen , the very LOVELY LADY at the front Reception Desk @ Mrs Winkles, took outstanding care of my husband, myself & Lainey; until Lainey was discharged, as a permanent family member There are lots of worker bees at. Mrs Winkles. But, WE ESPECIALLY THANK KAREN. She absolutely has a soft voice, very sweet manner, lots of knowledge and, is extremely kind Lainey thinks she fell into a tub of BUTTER !

Everyone was great & super kind , no negative vibes or attitudes, very welcoming & peaceful, told…read moreus a-lot of information , toured around . they really know & care for their animals which is super special & amazing to see! miss winkles 1000/10 service. Clean too!