Excellent ice cream at the Veranda. Our teen and I have stopped by twice this week and plan to stop by again on Friday! Delicious ice cream, especially if you get toppings, and unusual flavors make this a must-stop-by place if you're in the area. Cost is on the high side but it's totally worth it! read more

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Humphry's has expanded since I've had the pleasure of tasting the Vietnamese coffee and secret breakfast scoops for the first time a while back. Nice to see it in the popular Veranda so I can get my ice cream fix after dinner. It's mainly a storefront with some outdoor seating. The flavors are pretty good, I usually get the waffle cone with my fave honey graham scoop. The black fog, Hong Kong milk tea, and black sesame were tasty also. The customer service has always been friendly and really appreciate my fulfilled 2 flavors in 1 scoop requests. All in all a solid ice cream spot! read more

Humphry Slocombe Ice Cream - Yum! - Ice Cream & Frozen Yogurt Near Me - Concord, California

Delicious flavors and many options to choose from. Went for the Vietnamese coffee ice cream with hot fudge, caramel cream sauce and whipped cream. Exceptional!!! Was going to try their shakes, but they are made with water instead of milk. The server said it takes almost the same, but is a thinner consistency. I'm happy she told me that. They also have waffle cones, s'mores toppings, toppings to go as well as pints to take home. Their flavors are seasonal. Not your typical vanilla, chocolate, strawberry kinda thing. But you'll like it. There's no inside seating, but they have some tables outside and a bench around a fire pit. read more

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Stopped by before our escape room in the same outlet and I got a split scoop of two flavors: Vietnamese coffee and Hong Kong Milk Tea. I've had the viet coffee flavor in a pint before and it tastes just like an authentic viet coffee. The Hk milk is also pretty accurate to the taste with the taste of evaporated milk to give that weird taste. So nice of the staff to let me split the flavors! read more

Humphry Slocombe Ice Cream - Vietnamese coffee/Hong Kong milk tea split cup - Ice Cream & Frozen Yogurt Near Me - Concord, California

Love the fun flavors. Think boutique ice cream meets fun little brother. My go to's are the Vietnamese coffee and secret breakfast. You have the choice of getting it, scooped in a cup or cone. Feeling fun add one of their toppings read more

Conveniently located in a plaza with other food, it's open late and has some delicious flavors. The store is kind of small, but the staff was super friendly and helpful. She explained that the milkshakes can sometimes be on the thinner side as they are made with some water with the ice cream. Price is a bit up there for the size, but the flavor was really good. We got the apple pie and honey graham, and it tasted like drinking a cheesecake. Lots of different ways to eat the ice cream, with limited flavors. read more

Humphry Slocombe Ice Cream - Apple pie and honey graham ice cream - Ice Cream & Frozen Yogurt Near Me - Concord, California

Wonderful first impression here at this little shop. Many options and just amazing customer service. Super clean and organized. Really delicious dairy free chocolate and strawberry options. Loved it! Thank you Kiana! read more

Humphry Slocombe Ice Cream - They offer DF "dairy free" ! - Ice Cream & Frozen Yogurt Near Me - Concord, California

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Love the flavor combos; everything I tried had a distinct taste accurate to the description. I'm also a texture/consistency snob and Humphry Slocombe has it down -- not too creamy or icy but just right. This is the kind of spot I'll now have to stop by every time I'm in the plaza. read more

Humphry Slocombe Ice Cream - Vietnamese Coffee Ice Cream - Ice Cream & Frozen Yogurt Near Me - Concord, California

Unique flavors, generous portions, and nice service = 5/5. My family and I visited this location and all 8 of us saw the unique flavors - we had to try it all! Which, seems annoying for anyone working with all the samples, but the staff was so patient! We were all very impressed and delighted what we ordered: - matcha cookie - Vietnamese coffee - malt milk chocolate - secret breakfast - and simple vanilla All were delicious but the fan favorites in the group were malt milk chocolate and secret breakfast! Highly recommended! Go try, and you can even order some to go! read more

Humphry Slocombe Ice Cream - Ice Cream & Frozen Yogurt Near Me - Concord, California

This spot was in the same plaza as where I had dinner, so it was perfect to be able to get a sweet treat. I got the single scoop of their Almond Joy flavor and it tastes very similar to the candy which is great since it's one of my favorite candies! I love how Humphry Slocombe has such unique flavors such as Black Sesame, Cranberry Coconut, and Milk Tea. Service was very fast. The place itself is small so you'll have to find a table outside or eat while walking around. I would definitely recommend if you're in the Veranda. read more

Humphry Slocombe Ice Cream - Ice Cream & Frozen Yogurt Near Me - Concord, California

This is a perfect place to get ice cream while shopping in the Veranda! They have have unique flavors like secret breakfast but also traditional flavors like tahitian vanilla. It's a small shop with outdoor seating. The staff was very friendly and let us try many flavors! read more

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Best freaking ice cream in the east bay. Every time I am at the Veranda, I have to go to Humphry Slocombe...and yes that includes after working out at City Sports. It's just so good, it's worth eating back all the calories I just burned at the gym. They have a great selection of flavors on rotation, but my favorite will have to be the tea and cookies (which I think is chai, but could also be English Breakfast). Sometimes the line can get a little long, but when there are two people working, the line moves pretty quickly! read more

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Service was good but flavor was.... We tried black sesame, SF fog, Hong Kong milk tea and Vietnamese coffee. Nothing was really good. Overall everything was kind of SALTY. One scoop is $6.5 and doesn't worth it. Very disappointing read more

Any ice cream spot is going to be busy during a hot day and Humphry's is no exception. With only one employee working on a Sunday afternoon, the service maybe slow but it is still good service. She greeted everyone and thanked for their patience while helping current customers and others who have paid, left but kept coming back in asking for utensils/napkins and other items. Many different flavors to try and worth it to eat and enjoy. read more

Humphry Slocombe Ice Cream - Menu - Ice Cream & Frozen Yogurt Near Me - Concord, California

A classic! Tons of yummy and unique flavors and the service here was amazing. Always grateful to have the opportunity to taste some flavors before deciding (ended up getting "The Black Out" a seasonal flavor: triple chocolate infused with charcoal) This store is located in The Veranda, so be prepared to spend 20-30 minutes trying to find parking if you arrive during busy hours (dinner time or weekends). Luckily I came at around 4PM on a weekday and found parking right away. There was also no line at the store upon arrival. read more

After having a big lunch at Shabuya, we stumbled upon Humphry Slocombe Ice Cream where Popbar used to stand. My son, being a vanilla ice cream addict, pointed out at the flavor in the store. My wife chose Breakfast Bourbon ice cream. I on the other hand quietly move aside and waited for them outside. A scoop is SIX.25 (Jul. 2024) $6.25. That is a dollar and a quarter more than a pint of Ben & Jerry's at your local Target. That is an exorbitant amount of money for a measly scoop of ice cream from a cup nonetheless. Also, as I tried to taste a spoonful of ice cream, I noticed that it has melted exponentially. And the was not that hot this day to say the least. I hope they would crank their chill to eleven so that it would last more as ice cream just like the other stores. But I have to admit that their vanilla ice cream was very delicious and very unique. That goes the same with my wife's Breakfast Bourbon. The excellent taste saved Humphry Slocombe and landed three starts. Yes, I see myself getting back to this shop for some delicious ice cream, but only on the 1st and on the 15th of the month. read more

Humphry Slocombe Ice Cream - slurp it quick, the ice cream is melting! - Ice Cream & Frozen Yogurt Near Me - Concord, California

Humphry Slocombe Ice Cream is amazing. We always saw the long lines at The Veranda and finally decided to try it, and now we get it. The flavors are wild in the best way. Anything with chocolate, peanut butter, or cake? Game-changer. It might've been the sugar talking, but everything we tried was next-level. Prices are fair, portions are solid, and the taste speaks for itself. What really stood out was the customer service. Even as the line grew behind us, the person helping us stayed calm, friendly, and didn't rush us, just good energy all around. It's order and sit outside space so enjoy the outdoors of veranda with your ice cream. If you're anywhere near this place, don't skip it. We'll definitely be back. Follow me and friend me for more real reviews that spotlight the places actually worth your time. read more

Came out on what feels like a rare sunny day to try this new ice cream shop the The Veranda with the hubby. I had my eye on the cornflake crunch but they were out at 12:30 already. Oh well, dark chocolate with sea salt and the tart lemon cherry dirty float it is! The float was really delicious and refreshing due in part to the Pellegrino lemonata that is used for the float. You receive the entire can to finish which is very nice. The team moves pretty quickly, could be a little more bubbly and remember to update the board when flavors are out. It's going to be a hot summer so make your way out to Concord for a movie and then some ice cream. Plenty of parking although the lot can get full so drive around the back. Plenty of Tesla charging stations as well. I imagine this place will really be busy once summer rolls around. There is plenty of space for kids to run around and play. Water feature, ping pong table and cool spinny chairs to enjoy. read more

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A welcomed addition to The Veranda shopping center in Concord. Humphry Slocombe Ice Cream is my top favorite ice cream brand. I'm happy to have one closer to home, so no more traveling to the Ferry Building in San Francisco to get my fix. I've only been to this location once so far, and I just ordered the Vietnamese Coffee ice cream. That's always a good choice if you like coffee. I've tried many other flavors in the past, and none of them disappointed. It's all good! Service was good. The gal was pleasant and helpful. There's no seating inside. Just order and enjoy some outdoor seating on a warm day. I will be back again. read more

Humphry Slocombe Ice Cream - Vietnamese Coffee Ice Cream - yummy! - Ice Cream & Frozen Yogurt Near Me - Concord, California

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Disappointed by the ice cream. Especially from the amazing reviews I read prior to coming here. First off, service was slow but granted--only one person was working the day I went. She was doing her best with the many hats she was wearing so kudos to her. I feel like having a second person would've helped. It was a Friday afternoon. As I was trying the ice cream flavors, they all had one thing in common. It was way too sweet and there was no creaminess. One of the flavors tasted icy as well. The flavors I ended up choosing were the Milk & Cookies & Chocolate. I think both flavors are dairy free as well. They weren't as sweet. My friend ordered 2 scoops of vanilla & couldn't find anything special from the ice cream and was dissatisfied. read more

Humphry Slocombe Ice Cream - Ice Cream & Frozen Yogurt Near Me - Concord, California

I used to go to the Berkeley location when I was living in the East Bay. The ice cream flavors were fun and creative, but the texture was never quite as creamy as I like. I decided to try the Concord location one evening since it was still warm out. At first I wasn't even sure if the store was open because no one was in sight. Then two people popped out and gave the classic Gen Z stare, like they were annoyed someone had walked in. It was weird. They definitely seemed irritated that a customer had disturbed their peace while the store was empty. I went ahead and ordered, and the scoop I got was puny. It barely filled the cup. The whole experience just felt off and uncomfortable. Customer service was seriously lacking. The ice cream was okay, and the vibe was just off. Not paying for an experience but come on. Probably not going out of my way to come back to this location. read more

Came to Humphry Slocombe for grand opening and they were having a grand opening special of $1 scoops for charity!! Flavor: - Vietnamese Coffee: 3/5 Kind of tasted like butterscotch. It wasn't bad, but wasn't very close to real Vietnamese Coffee. But there was a strong flavor and the consistency is amazing!! -Cornflake Crunch: 3/5 Cornflakes didn't really add to the ice cream because they are a bit soggy. I liked how this flavor wasn't too sweet though! Even though these flavors weren't for me, I do think that Humphry Slocombe really gets the texture and consistency right! It's like when you stir ice cream a lot and it gets soft and a bit stringy? Service: AMAZING SERVICE!! Very friendly employees. They were patient and kind despite how busy it was. Ambiance: It's right next to the play structure and turf area in the Veranda which is nice! It's only to-go, so the outdoor space is perfect to enjoy ice cream. Good music at the store. They were playing Super Shy by NewJeans Pricing: $$ Pretty pricey for ice cream imo. I don't know if $6.25 for a single scoop is worth it, but maybe if I find a flavor I like. Parking: Good luck finding parking in The Veranda... It's not too bad on weekdays, but Friday-Sunday is terrible. Will be back to try other flavors :-) Hopefully I find one I like! read more

Humphry Slocombe Ice Cream - Single Scoop Vietnamese Coffee Ice Cream - Ice Cream & Frozen Yogurt Near Me - Concord, California

3/30/24 Drove 15 miles to check out this ice cream shop and share a hot fudge sundae with my wife. The parking lot is usually pretty full at this shopping center but we got lucky. Unfortunately there was some ice cream nomenclature confusion reminiscent of the old- "It depends on what the meaning of the word 'is' is.." I call this story... Why I ate cold fudge and ice cream in the cold. I have added some photos and descriptions for perusal. PHOTO# 1 1. The shop is next to the Veranda Luxe theater that we often visit. The Grand Entrance. 2, 3. It is coldish Saturday and there is a line waiting to purchase ice cream. Go figure. 4. You place your order at the counter from the menu on the wall. I don't like crowds or lines, so I stand in the doorway and let my wife order. I expect her to order a hot fudge sundae. ...One employee is working feverishly to serve all the customers. She looks professional... 5, 6. I notice the floor and counter at the cash register is littered with debris. I'm thinking "Who would have time to clean with all these customers. Possibly this debris has blown in from outside- But on the cash register?" ...A second employee gets back from break. She looks professional - not so much. A little too laid back like she is either on her day off or she has worked a triple shift. Service speeds thanks to her though and we purchase our "sundae"... 7, 8. There Is No Indoor Seating so we go to a chilly outdoor seating spot. One table has an overhead heater- but two non eating squatters have taken up residence. 9, 10. The "sundae" tastes good enough but it seems small for ten bucks. I asked my wife "Where is the hot fudge?" "Most of it is at the bottom" she replies. "That defeats the purpose of hot and now we have cold fudge" I balk. 11, 12, I look at the bill now and it says we bought a Hot Fudge Parfait. What the hell is a parfait I'm thinking? I educate myself with a duck duck go web search. 13,13. I ask my wife why she ordered a parfait. She gave me a ridiculous answer. She said the menu says that a Parfait Is a Sundae. I looked at the menu and now you and I know why I had cold fudge and ice cream in the cold. read more

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My son and I stopped by to try the ice cream here and immediately I noticed it's super pricey but the girl working there was really nice and offered free samples. We ordered a root beer float, it was $9.25. It was good but nothing super special for the price. Probably won't return but not upset we went. My son sampled the caramel chocolate cookie (I believe that's what it was called) it's a vegan option. He said it was yummy. read more

The service was horrible and it took forever to get my ice cream. I will never come back to this place. Unfortunately the ice cream was pretty good but everything else was horrible. They take forever. read more

Great flavors and great location with lots of foot traffic. Staff is friendly and offer samples! So happy this opened here! read more

Humphry Slocombe Ice Cream - Strawberry Blondie Ice Cream - Ice Cream & Frozen Yogurt Near Me - Concord, California

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I'm excited they opened here in Concord but our experience was mediocre. My wife and I were disappointed because they didn't have the two flavors we wanted which was the chocolate malt and cookies & cream. We ended up ordering the brown sugar caramel which was decent tasting but the scoop is pretty tiny and it took almost 15 mins for me to get the scoop since there were only 2 people working. I hope they stock up more on ice cream the next time and I hope a 3rd person is hired to assist with the line or doing the register. The process would be more smooth for sure. read more

I had been here 2x to this location. 1st time it was a few weeks ago and they had soft opening. I was going to see a movie, but and it had already closed by the time movie finished next door. I went last week and it was still in the "soft opening " mode but it had a small line on a Friday early evening. I had ordered the Cornflake crisp scoop and wifey had a TCHO Fudge vegan scoop on a cone. Both Ice creams were really delish. People who worked there were friendly and very helpful. They had informed us that they will be open officially on 21st of March for their Grand Opening. I love their Vietnamese Coffee flavor along with their Secret Breakfast flavor. Irish Cream flavor had an alcohol disclaimer and sounded absolutely intriguing. Maybe next time if it is still on the menu since 17th Green holiday just happened recently. read more

Came back to try more flavors at this location. Once again there was a long line, but the staff was attentive and quick. We got a Thai tea, chocolate with sea salt and a chocolate with coconut. They were all delicious and we enjoyed them on our way home. read more

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I visit Humphry Slocombe regularly for their vegan ice cream and was excited to see Milk & Cookies back in stock, though it sold out over the weekend, the Key Lime Pie was a delicious substitute. Kiana and Miguel always greet me warmly, making each visit a pleasant experience. Highly recommend! read more

Perfect on a warm night! Humphry Slocombe, is a great after dinner treat. The many unique flavors like oil & vinegar - really elevates your taste buds, and staff is happy to give you a generous spoonful to taste any of their ice crea flavors. They are very accommodating and happy to help! First time here, last visit at a HS shop was in the city. $25+ bucks for 4 ice creams but they really pack that bad boy to the brim! This is perfectly situated in the Veranda plaza w/ all the shops and restaurants. We definitely will come back to this location. Parking is sometimes challenging but we usually find parking at the back of the shops! read more

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I came here first time for an Elite YELP Event, and it delivers everything. The ice cream flavors inside this small establishment are very good, where you can get scoops, cones, sundaes or floats. Ambiance is Alive, with Humphrey's located in the Veranda, where it's busy in the heart of Concord. Weekends, expect many families out, music and live environment here :) read more

Excited to have finally tried this ice cream! Humphry Slocombe has a lot of fun & unique flavors. Half are favorites that stay on the menu and half rotate out seasonally. The girl working there was super sweet and let us sample a bunch of flavors! I ended up getting a double scoop ($8.50) on a waffle cone (+$1.50). The lavender crumble was delicious and refreshing, with a rich graham pie crumble. I wish I could remember the other flavor I got -- brown sugar something? That was also amazing! My partner ordered the secret breakfast ice cream as a root beer float ($9.25) which was also delicious! We definitely recommend coming here on a beautiful sunny day for some scoops! read more

Humphry Slocombe Ice Cream - Lavender Crumble on a waffle cone - Ice Cream & Frozen Yogurt Near Me - Concord, California

Showed up at 8:50pm friday night when their hours are til 11pm walked in when doors are wide open and the guy serving the person ahead of me said to me that he's closing shop and can't serve me. Not worth the drive if the hours are not accurate. read more

Posted on door stored closes at 11:00pm on fridays, doors locked and no one inside at 9:54pm. 2nd time this has happened.

Went about 6 pm tonight, no other customers but was not greeted when we came in, looked over the flavors while one of the two employees there stood and just stared at us...she didn't say anything and we felt like we were bothering her so just left without getting anything....almost half of the flavors were almost out anyway...does anyone train for customer service anymore? read more

They closed earlier than their hours indicate. Not worth driving or coming to when you're risking them not being open. Avoid.

This review is for April 2024. For the price of the ice cream, wished it was better. The lady who served us was nice. She let us try the different flavors. The ice cream to me did not have enough flavor and the ice cream was not cold enough. I prefer the ice cream to have a firmer consistency. I didn't like the taste of the ice creams but I was with a few of my family members and they wanted some. Disappointed so I would not return. read more

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I love Humphrey Slocombe! The owner is nice and is the only employee. There is an amazing variety of flavors, from classic malted chocolate to unique flavors, like Black Sesame and Special Breakfast (Cereal milk ice cream with cornflake cookies!). You'll be pleasantly surprised after just a little sample of the ice cream. It's fresh, pure, creamy, and delicious. Totally recommend this place to anyone. read more

Great service and delicious ice cream. I had the ice cream parfait which was so good. This ice cream shop is located conveniently at the Veranda. A perfect place for dessert after lunch or dinner. The staff was very helpful in suggesting what to order. Highly recommend! read more