Another satisfied customer! My AC went out and I desperately wanted to get it back up and running…read morebefore the next heat wave came. I requested a rate and Kyle got back to me within 5 minutes! I missed his call and gave him a call back and he was so easy to talk to. We set the appointment for the following morning. The next day, Juan showed up and was very helpful. He explained to me what my issue was in plain and simple terms. I really appreciated that because I have zero knowledge of HVAC stuff. He was done in less than an hour. AC is running on point Would give 10 stars. I live in Lakewood and I love supporting local businesses that do a great job. I will definitely recommend Air Time to anyone looking for awesome service. Thanks again, Carlo

Charged my parents for 1 year maintenance plan after initial service to ac. They never showed up…read moreor returned calls for 2 follow up maintenance for prepared service plan. My mother told me after the fact, but I have little respect for companies that take advantage of senior citizens.

Our Central AC unit was not pumping out cold air and I called this company after checking reviews…read moreon Yelp. It took a while to get an appointment as I was out of town for a few days. On the day of the appointment, the technician Chris showed up on time and quickly diagnosed the problem. He didn't have a part that needed replacement and so he left to get it for over an hour. After he came back he quickly finished the work. He then checked all the vents to make sure. They were not cheap, but the quality of the work was good. I would recommend.

Scheduled an A/C tune-up with Advantage Air after a competitor (Nexgen) completely failed to appear…read morea week prior for the same job. The tech from Advantage, Mark, was great. Showed up 15 minutes into my 2-hour service window and before he set a foot inside my house, put covers over his boots which my carpets greatly appreciated. Did a thorough inspection of my furnace, air purifier filter, and A/C unit before cleaning the A/C. Said everything was healthy for an older system and didn't try to bullshit me or insult my intelligence. Guess which HVAC company I will never contact again and which one I would.

THREE YEAR UPDATE: Everything with Ric's new heat pump installation for our home is still working…read moreperfectly three years later. We've had zero issues. I had contacted 5+ other reputable HVAC companies for walkthroughs, quotes and Ric worked with us to provide the best price and rebate structure. His team was excellent to work with and made sure our installation went smoothly. I've recommended Ric's team to several others and will continue to do so without hesitation.

Justin was great to work with from meeting him the first time all the way to the end. Actually the…read moreentire crew couldn't have been nicer. They did a great job installing a new furnace, AC and new ductwork. The prices were very competitive as well!!

Our air conditioning went out in the middle of a heat wave. I was expecting we'd have to wait at…read moreleast a week or two before we'd even be able to get an estimate. Instead, not only did did Juan and Jeff come out the same day we called, they were able to diagnose AND fix our problem that same evening. Both were great, very knowledge, professional, and courteous. And I know they could have charged more given the circumstances, but their price was extremely reasonable. If anything, it was a bargain. They are definitely our go-to guys for any HVAC issues we have from now on.

I begin with this note: When I booked my appointment, I called a company operating under a…read moredifferent name and telephone number. I noticed the discrepancy on the invoice pad and asked the technician about it. He explained that the two firms were affiliated. Because "Lakewood Heating & Air Conditioning" fulfilled the appointment, I am reviewing Lakewood--not the company I booked the appointment through. I recently had the house fumigated. If you are unaware, the gas company shuts off gas to the house before tenting; turns the gas back on after fumigation; and inspects appliances (heaters, stove, water heater, etc.). After all this, it's a good time to have the heater serviced, especially if the gas company inspection uncovered concerns. The Lakewood technician did a thorough job testing the heater, making sure it was operating safely and efficiently. As the unit did not need repairs, my cost was limited to the basic service fee of $100 quoted at the time I set the appointment.

We had our system installed in 2020. Vigil team was very proffesional, friendly and knowledgeable…read more They advise what system fits our needs best. I should of left a review long time ago but through the years they are always there for assistance and troubleshooting. Couldn't ask for more. Robert and Susie and all the staff are simply amazing. Thank you!

We had our AC installed in April using Vigil Air. They were very professional and friendly. They…read moreshowed up on time, did an assessment and recommended the equipment. They were very responsive through the whole process, and the team was able to install a central air system in our home in 1 day. They quoted me the best price out of everyone I reached out to. Everyone was really nice, respectful and they cleaned up which was appreciated. I would recommend Vigil Air to anyone interested in getting AC/Heating installed.

I was having a heater issue. My heater would come on when it wanted to. But of course it wouldn't…read morework during the cold nights. Thanks to yelp, I found Thomson Hvac The tech and I thought it should be a simple fix. He inspected my entire system, diagnosed the problem, and quoted the job. We moved forward with the fix, and it worked fine, and then it didn't. After a few more visits, and some more parts and tinkering, it finally started working properly. Although it was a strange and difficult situation, they stuck to it until the problem was resolved. The techs Danny and Mark went above and beyond to make sure everything was good. Another thing to add, the way the company communicated back and forth with me was great. They answered every call and every text. Most of the time I spoke with Stacey and she was great. If you're looking for an honest and professional company, this is it.

My mother recently engaged a service provider for routine maintenance on her air conditioning unit,…read morewhich included the installation of a new Honeywell thermostat. Subsequent to this service, she has reported that the air conditioning is not effectively cooling the premises, with only the fan operating. I advised her to adjust the thermostat to a lower setting. Given her advanced age of 90, her discomfort with the warm air became increasingly pronounced. Today, in collaboration with my brother-in-law, we investigated the issue. We observed that while the unit appeared to be functioning, it was not producing cool air, despite the outdoor fan operating correctly. During our investigation, we contacted the service provider, Thomson. A representative stated that only the thermostat had been replaced and that a service technician could be dispatched for a fee of $159, suggesting a potential wiring issue. Upon reviewing the Honeywell thermostat instructions and wiring diagram, we identified that the thermostat had been incorrectly wired to the "W" terminal. After rectifying this wiring error, the air conditioning unit resumed normal operation, producing cool air. I subsequently contacted Thomson for clarification regarding the initial service. Their response repeatedly referenced a previous replacement 14 months prior. While their online reviews are predominantly five-star, our experience suggests a lack of professionalism. This incident raises concerns about the necessity of recommended services and the quality of workmanship, potentially indicating errors or intentional oversights during the initial installation.

Our A/C stopped working during this horrible heat wave, and after calling 11 different HVAC…read morecompanies, this was the only company that was able to get me scheduled the soonest. They originally booked me for Saturday but told me they would call if an earlier appointment became available. To my surprise, they contacted me the very next day because of a cancellation. Our technician, Fabian, was outstanding. He was extremely knowledgeable, professional, and thorough. He took the time to explain what was causing the issue and also educated us on the importance of routine A/C maintenance to help prevent future problems. I really appreciated that he answered all of our questions without making us feel rushed. The entire experience, from scheduling to the repair, was excellent. It's hard to find a company that's responsive, honest, and reliable, but this one exceeded our expectations. We will definitely continue using them for all of our future heating and air conditioning needs. Highly recommend!

Extremely disappointed with Southwest HVAC…read more I called Southwest HVAC in April to have my AC serviced before summer because I have a newborn at home and wanted to make sure our system was reliable before the hot weather hit. I specifically took the initiative to have the unit maintained ahead of time because keeping my family comfortable and safe was a priority. During that visit, Southwest HVAC charged me $1,000 for a capacitor and a hard-start kit. I thought the price was extremely high, but I agreed to pay it because I trusted that I was paying for professional service and, more importantly, peace of mind that my AC would be ready for the summer. Fast-forward ONLY FIVE MONTHS and my AC won't even turn on. Naturally, I called Southwest HVAC expecting them to stand behind the work they had performed just five months earlier. Instead, I was told I would have to pay another $100 diagnostic fee just for them to come out and look at the system. That's what I find completely unacceptable. You charged me $1,000 to service and repair my AC, and less than five months later the system isn't even turning on--and your response is essentially, "Pay us another $100 and we'll take a look." If you are going to charge customers premium prices for HVAC work, I expect a reasonable level of accountability when the equipment fails shortly after you serviced it. I shouldn't have to pay another fee simply to find out whether the work I already paid you $1,000 for was done properly or whether the components you installed have failed. The timing is especially frustrating because I specifically had this work done BEFORE summer precisely so I wouldn't end up in this situation. I have a newborn in the house, and now I'm dealing with a non-functioning AC in the middle of summer after paying this company $1,000 for service only five months ago. $1,000 in April. AC completely dead in September. Another $100 just to get someone to diagnose it. That is not what I consider good customer service, and it certainly isn't what I expected when I paid Southwest HVAC to service my system. I would strongly recommend getting a second opinion and comparing prices before giving this company your business. Based on my experience, I am extremely dissatisfied with both the service and the way they handled the situation afterward.

Outstanding. Top-tier contractor. I hired Shalom Hearing &…read moreAir to install a brand new heating and air-conditioning unit for entire home of above 1500 ft.² back in 2019. We've loved having central air every single second today nearly 7 years later I needed to have the coolant line and some gas lines moved about 4 feet over pr because we're doing a remodel. The technician Malachi came out and after doing some EXCELLENT work, he told me that he was the one that originally ran everything seven years ago and then he's been working there for 20 years. I don't know how you can do any better than that. EXCELLENT craftsmanship competitive prices what more can ask for??!! Thanks Jose!!!

Orlando from Shalom HVAC was excellent from start to finish. After we moved into our new home, he…read morecame out and did a thorough assessment of our HVAC system, which had several issues: asbestos insulation, leaky and crushed ducts, an undersized 2.5-ton condenser, and an aging furnace. He clearly explained what was going on and laid out multiple options, including just replacing the ductwork or doing a full system install. What stood out was how honest and non-pushy he was. He took the time to educate me and let me make the decision without any pressure. I initially leaned toward just replacing the ducts, but ultimately chose a full system replacement for long-term reliability and peace of mind. Orlando and his crew worked hard and were very professional throughout the install. They walked me through the new system, explained each component, answered all my questions, and made sure everything was running properly end to end. They also corrected issues with the previous condensate line, handled permits, and were flexible with financing options. Overall, a great experience. I would highly recommend Orlando and Shalom HVAC.

My AC went out at the end of this August heat wave. At least it was starting to cool down...well,…read moreneedless to say I still wanted working climate control. I called my normal AC company who installed the 5yr old unit. They said they'd see me on Friday (it was Monday). Not acceptable. So I go onto yelp and find Air Flow Bros. They tell me they can see me same day between 2-4pm. Awesome! Booked! About 11:30 I get a text saying a technician can be at my house EARLY at 12:15. Yup! Booked! Roman gets there at 12:15 on the dot. Professional, communicative and just a nice guy. He tells me what's wrong and my options. On top of that, he had what he needed to fix the issue. Had it handled and had my AC working again in under 2 hours. Bottom Line: Air Flow Bros has a new customer for life. Shout out to Roman!

We had such a great experience with Kol from Air Flow Bros! After having three different HVAC…read moretechnicians from other companies come out and tell us that everything was working fine, we were incredibly frustrated because we knew something was clearly wrong with our AC. Kol was the first person who took the time to actually investigate the problem thoroughly. He was professional, knowledgeable, honest, and transparent throughout the entire process. He ran the proper diagnostics, identified the issue, and explained everything clearly so we understood exactly what was happening with our system. It was such a relief to finally have someone figure out what was wrong instead of simply telling us everything was fine after being charged service fees. We really appreciated Kol's honesty and attention to detail. Highly recommend Kol and Air Flow Bros -- truly 5-star service!

I have an older home in Norwalk that has gas wall heaters. These heaters have need shot off for…read moreseveral years and in preparation of selling the home I was looking for a company to come out to evaluate/fix/service them to ensure they safely work. After reaching out for this service, I received contact from several companies, most of whom never responded directly to the job and questions I posted in the request. Even after asking them again about specifics on my equipment type, age, and whether the parts were accessible most stick with the generic that it will cost $ for a tech to come out. Metric HVAC was different, they read what was written, answered all questions, and provided a reasonable tech cost to check out the system. He quickly determined the problem and fixed it within an hour...and his total cost was amazing (even cheaper than some of the tech inspection fees that were offered on my initial request. I will always reach out to Metric HVAC for all my HVAC needs in the future.

The service tech, Jonathan, was great. He was professional and mindful of my wife's idiosyncrasies…read moreabout the house. He did a great job cleaning and servicing the mini-split we have in the bedroom. I couldn't be happier with Jonathan. I knew that the system needed to be recharged with coolant. That part of the price was not disclosed in advance, and it was quite pricey - $120 a pound. But it needed to be done and we wanted the bedroom a/c to work. So there it is. Jonathan was open about the cost when he concluded the system needed recharging. The reasons for rating are both the hidden cost of the coolant and a couple of issues with scheduling on Yelp. But the overall experience was very good, mostly because of Jonathan.