One word TERRIBLE. Poor workmanship and does not properly stick to plumbing code nor does he care…read moreabout your satisfaction! ...and is quite expensive!!! Provides a worthless written warranty that he (Steve) does not stand-by. They make plumbing mistakes and then cover up by saying that the matter was intentional and then wants more money to fix it. He also does not stay on the premises and delegates the job to non-licensed people which is not allowed. He put on my circular pumps backwards and then says its intentional. STAY AWAY AND BE WARNED!!!

if I could give a negative star I would Steve installed a new hot water heater ($6000) never…read moretested. 5 months later It went into lock out mode was without hot water for a few days waiting for him to call back to make appointment. Never did. but he automatically wanted to charge me $250 saying it was an oil issue. When I said how can you charge when you haven't even looked at it, it could be something that's covered under warranty. His response call someone else. I called someone else they came within two hours to find out it was the wrong nozzle and he never tested to calibrate the unit. In my opinion he just wants the initial lump sum but won't stand by his work. Beware

It's no secret that most people dread calling a plumber; you usually expect a huge bill and days of…read morewaiting. My experience with Tim was the exact opposite. He arrived promptly, was incredibly courteous, and took the time to explain all our options clearly. I really appreciated that there was zero pressure to go with the most expensive fix. The work was finished quickly and professionally. It's rare to find someone this reliable and honest in the trades--I would definitely recommend Tim and his team to anyone looking for quality work without the headache!

It's rare these days to find people who are passionate about what they do and are true masters of…read moretheir craft. Most people just want to just get paid and put in as little work as possible. Tim is definitely one of those rare people who cares about his customers and knows how to do a job right. My boiler was broken and we were without hot water / heat for a week before I finally found him. I had other companies come out and fail to diagnose the issue, quoting me insane prices for parts I didn't really need or just telling me flat out I would need to come up with 10 to 15 grand for a new boiler. I ended up finding Tim's company by some odd chance and it turned out to be a lifesaver. The guy is a true gentleman and was the only tech that took the time to figure out what was actually causing the problem and fixed it for a fraction of the price the other companies were quoting me. Needless to say he definitely has earned a loyal customer who will be giving him more business in the future. If you're looking for a plumber / HVAC technician who has integrity, cares about your home and quotes fair prices, you have definitely found the right guy. Thanks again Tim!

called in for Hot water heater problem. Office quickly responded. Sent tech there that verify…read moremorning.... Bill was very informative diognosed problem.. Ordered and replaced Heater very same day.... very happy with this company. Nice to know there are still a few companies that still have that old fashioned work attitude that value their customers. I had a good experience with them and do recommend..

Long Story Short：They charged me $500+ tax for adding 2 gallons of antifreeze!…read more I'm leaving this review to share a clear, factual experience so others can make an informed decision. I contacted this company to inspect our plumbing because I was concerned there might be a leak. I wanted a professional assessment, and if an issue was found, I would have scheduled repairs. In the end, the invoice came out to $500 plus tax. And for that price, the work performed was minimal: they told me to turn on the faucets and let the water run (something I had already done), and they added two gallons of antifreeze. That's it. At roughly $15-$20 per gallon retail, the materials were a small fraction of what I was charged. They charged me $500+ tax for adding 2 gallons of antifreeze. I was told the service was $250 and the plumber could waive the service call for me. I was also told the company "could have charged $700-$800," along with repeated statements like "if your pipes burst, it could cost thousands to fix." I understand the risks of winter plumbing, but that kind of messaging felt more like pressure than professional guidance. The invoice itself was also concerning. It listed "winterization" across multiple areas, but in practical terms the service amounted to pouring antifreeze. When I asked for a straightforward explanation of the pricing, the plumber became dismissive and said the company should block my account. He also referred to me as a "one time customer," which made it clear they were not interested in transparency or a long term relationship, only collecting the payment. For context, last year I paid under $300 for a similar inspection and a legitimate winterization, including using an air compressor to blow water out of the lines. That step was not done this time, even when I suggested it. I'm not someone who expects free service. I'm willing to pay a fair rate, especially in winter. But the gap between what was communicated, what was performed, and what was charged, combined with the way my questions were handled, is why I can't recommend this company.

Fast, friendly and absolute heroes! My worst nightmare happened - A/C went out during a heat wave…read moreand cool guys came to the rescue. Best part was they made the time between stops for me and didn't kill me with emergency fees! I've already recommended to several friends.

Dashon came over to fix our central AC unit as well as putting in a drain tray and switch. He was…read moreextremely friendly, professional, and thorough. He took the time to make sure all of our issues were fully resolved and that everything was working properly before leaving. Really great service experience, highly recommend!

Great service, always on time and always respectful of your home. We have been customers for over 7…read moreyears now.

I had my water filtration system updated the other day, the technician noticed I had a leak beneath…read moremy sink. After searching on Yelp I settled upon the company Fix a Leak. I sent photos of my issues to Rick the manager. (My house is old from the 1930s and very tricky). Rick sent Daniel, a highly experienced pro plumber. I showed Daniel what needed to be done. New faucet for the kitchen and I also needed a new master valve for the water coming in to the house along with replacing some additional old valves in the basement. Daniel did an amazing job and even corrected the grounding for the wiring around the pipes. Once everything was done, he made sure there were NO leaks and that all components were working properly. You need a plumber? Get the best at Fix a Leak!

M & S plumbing , heating and air conditioning is simply the Best! We are long time satisfied…read moreclients of their services for annual maintenance. Our first emergency call to M & S was when our furnace stopped working the day before the frigid winter storm of January 25, 2026 was to hit us. We called M & S and within hours his team of specialists troubleshot, and replaced the parts that made the unit stop working. We are so grateful for their expertise, and immediate response.

I needed old valves updated to ball valves and replace outside spigot. They were respectful of my…read moreproperty, polite and most importantly skilled. Work was completed in timely fashion, areas left clean afterwards and I felt the price was very reasonable. I've had prior plumbing work by two other companies and I feel confident in saying I've finally found a "good plumber" that I can trust! Thank you Mike, Joe, and James!

I'm honored to be the first to post a review for Randy Birr. On a Saturday morning, during a…read moreheatwave, my central air unit stopped working. After calling several of the "big guys" and not having much luck, a neighbor recommended Randy. By this time, it was almost noon and we were resigned to enduring several more 90+ degree days with no ac. I was able to reach Randy, and he had a crew working in the Dix Hills area. Through shear empathy, he said he would send someone over to take a quick look. One of his guys came and gave it his best shot. Changed some of the usual suspect parts. Unfortunately, it wasn't looking good. He called Randy and was told not to charge me anything since he wasn't able to fix it. Keep in mind that the bigger guys charge almost $200 just to come by. The outside condenser unit is over 20 years old. I authorized him to try and get a replacement unit for an emergency Sunday installation. Randy called back to let me know that he wouldn't be able to get a replacement late on a Saturday and said he would try to stop by and see if there's anything he could do. Aside from being super nice, Randy methodically rebuilt the unit breaker and all the electrical components involved in getting the condenser started and operating. Voila! Our 20+ year old system was blowing cold air. The point of this long review is that we were desperate and could have easily been taken advantage of. I'm sure there's many quality technicians out there to fix or replace your HVAC system. How many are as honest as Randy? I HIGHLY RECOMMENDED BIRR A/C

one of our ductless a/c wasnot working properly. Randy and his assistant troubleshot and fixed the…read moreproble with a very simple fix! highly recommend Birr!!!

We had a leak in our bathroom sink. Plumbwell sent their plumber and he made it out like our whole…read moresink was broken. Plumbwell gave us an estimate for $1200 for the repair. This was astronomically high in our opinion. We got another plumber to look at it and he fixed the leak within 30 minutes and it only cost us $350. HUGE price difference! Companies like Plumbwell seem to be in the business of up selling and price gouging. Needless to say, we will not be calling them ever again. The only positive thing about this company would be the secretaries who answer the phones. Quite lovely people.

The team at Plumbwell are top notch from providing an accurate quote over the phone (I submitted a…read morephoto) to finishing the job quickly and under budget they will definitely be our go to plumber